State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
Helen MacMurray
Consumer Protection Section
Office of the Attorney General
State Office Tower, 25th Floor
30 East Broad Street
Columbus, OH 43215-3428
614-466-4986 (complaints)
Toll free in OH: 1-800-282-0515
TDD: 614-466-1393

Robert Tongren
Office of Consumers' Counsel
77 South High Street, 15th Floor
Columbus, OH 43266-0550
614-466-8574 (outside OH)
Toll free in OH: 1-800-282-9448
Web site:

County Offices
David M. Guchman, Director
Economic Crime
Franklin County Office of Prosecuting Attorney
369 South High Street
Columbus, OH 43215
Fax: 614-462-6103

George Patricoff
Assistant Prosecuting Attorney
Montgomery County Fraud and Economic Crimes Division
301 West 3rd Street
Dayton, OH 45402
Fax: 513-225-3470

Victor Vigluicci, Prosecuting Attorney
Portage County Office of Prosecuting Attorney
466 South Chestnut Street
Ravenna, OH 44266-3000
Fax: 330-297-3856

Maureen O'Connor
Prosecuting Attorney
Summit County Office of Prosecuting Attorney
53 University Avenue
Akron, OH 44308-1680
TDD/TTY: 330-643-8277 (criminal)
Fax: 330-643-2137 (civil)

City Offices
Department of Neighborhood Services
Division of Human Services/Office of Consumer Services
City Hall, Room 126
801 Plum Street
Cincinnati, OH 45202
Fax: 513-352-5241

Levon Hays
Youngstown Office of Consumer Affairs and Weights and Measures
City Hall
26 South Phelps Street
Youngstown, OH 44503-1318
Fax: 330-743-1318

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

W. Curtis Stitt
Superintendent, Division of Financial Institutions
77 South High Street
21st Floor
Columbus, OH 43266-0121

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Harold T. Duryee
Director, Department of Insurance
2100 Stella Court
Columbus, OH 43215-1067
Toll free in OH: 1-800-686-1526
Fax: 614-644-3743

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.