State & Local Consumer Agencies
State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.
Consumer Protection Section
Office of the Attorney General
State Office Tower, 25th Floor
30 East Broad Street
Columbus, OH 43215-3428
Toll free in OH: 1-800-282-0515
Office of Consumers' Counsel
77 South High Street, 15th Floor
Columbus, OH 43266-0550
614-466-8574 (outside OH)
Toll free in OH: 1-800-282-9448
Web site: www.state.oh.us/cons/
David M. Guchman, Director
Franklin County Office of Prosecuting Attorney
369 South High Street
Columbus, OH 43215
Assistant Prosecuting Attorney
Montgomery County Fraud and Economic Crimes Division
301 West 3rd Street
Dayton, OH 45402
Victor Vigluicci, Prosecuting Attorney
Portage County Office of Prosecuting Attorney
466 South Chestnut Street
Ravenna, OH 44266-3000
Summit County Office of Prosecuting Attorney
53 University Avenue
Akron, OH 44308-1680
TDD/TTY: 330-643-8277 (criminal)
Fax: 330-643-2137 (civil)
Department of Neighborhood Services
Division of Human Services/Office of Consumer Services
City Hall, Room 126
801 Plum Street
Cincinnati, OH 45202
Youngstown Office of Consumer Affairs and Weights and Measures
26 South Phelps Street
Youngstown, OH 44503-1318
State Banking Regulators
The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.
W. Curtis Stitt
Superintendent, Division of Financial Institutions
77 South High Street
Columbus, OH 43266-0121
State Insurance Regulators
Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.
Harold T. Duryee
Director, Department of Insurance
2100 Stella Court
Columbus, OH 43215-1067
Toll free in OH: 1-800-686-1526
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