State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office

Paul Potadle
Assistant Attorney General
Department of Justice
2115 State Capitol
P.O. Box 98920
Lincoln, NE 68509
Fax: 402-471-3297

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

James Hansen
Director of Banking and Finance
1200 N Street, Suite 311
Lincoln, NE 68508
Fax: 402-471-3062
Web site:

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Timothy J. Hall
Director, Department of Insurance
941 O Street
Suite 400
Lincoln, NE 68508-3690
Fax: 402-471-4610
TDD toll free: 1-800-833-7351
Web site:

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.