North Dakota

State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
Heidi Heitkamp
Attorney General
The State Capitol Building
600 East Boulevard Avenue
Bismarck, ND 58505-0040
TDD: 701-328-3409
Fax: 701-328-2226
Web site:

Parrell D. Grossman, Director
Consumer Protection and Antitrust Division
Office of the Attorney General
600 East Boulevard Avenue
Bismarck, ND 58505-0040
Toll free in ND: 1-800-472-2600
TDD: 701-328-3409
Fax: 701-328-3535
Web site:

County Office
Kent Keys
Executive Director
Community Action Agency
1013 North 5th Street
Grand Forks, ND 58203
Toll free in ND: 1-800-450-1823
Fax: 701-746-0406

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Gary Preszler
Commissioner of Banking and Financial Institutions
2000 Schafer Street
Bismarck, ND 58501-1204
Fax: 701-328-9955
TDD: Toll free in ND: 1-800-366-6888
Web site:

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Glenn R. Pomeroy
Commissioner, Department of Insurance
600 East Boulevard Avenue
Bismarck, ND 58505-0320
Toll free in ND: 1-800-247-0560
Fax: 701-328-4880

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.