State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office
Annie Bartos, Chief Legal Counsel
Consumer Affairs Unit
Department of Commerce
1424 Ninth Avenue
Box 200501
Helena, MT 59620-0501
Fax: 406-444-2903

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Donald Hutchinson
Commissioner, Financial Institutions
846 Front Street
P.O. Box 200546
Helena, MT 59620-0546
Fax: 406-444-4186

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Mark O'Keefe
Commissioner, Department of Insurance
126 North Sanders, Mitchell Bldg., Room 270
P.O. Box 4009 (59604-4009)
Helena, MT 59620
Toll free in MT: 1-800-332-6148
Fax: 406-444-3497

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.