State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices

Joe Hardy, Director
Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson Street
P.O. Box 1609
Jackson, MS 39201
Fax: 601-354-6502

Leyser Q. Morris
Director, Consumer Protection Division
802 North State Street, 3rd Floor
P.O. Box 22947
Jackson, MS 39225-2947
Toll free in MS: 1-800-281-4418
Fax: 601-359-4231
Web site:

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Ronny G. Parham
Commissioner, Department of Banking and Consumer Finance
P.O. Box 23729
Jackson, MS 39225-3729
Toll free in MS: 1-800-844-2499
Fax: 601-359-3557

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

George Dale
Commissioner of Insurance
P.O. Box 79
Jackson, MS 39205
Toll free in MS: 1-800-562-2957
Fax: 601-359-2474
Web site:

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.