State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
William Lund, Director
Office of Consumer Credit Regulation
35 State House Station
Augusta, ME 04333-0035
Toll free in ME: 1-800-332-8529
Fax: 207-582-7699

Stephen Wessler, Division Chief
Public Protection Division
Office of Attorney General
6 State House Station
Augusta, ME 04333

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

H. Donald DeMatteis
Superintendent of Banking
36 State House Station
Augusta, ME 04333-0036
Fax: 207-624-8590
TDD: 207-624-8563
Web site:

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Alessandro Iuppa
Superintendent, Bureau of Insurance
34 State House Station
Augusta, ME 04333
Toll free in ME: 1-800-300-5000
Fax: 207-624-8599

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.