State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.
Attorney General Consumer Protection Division
Office of Attorney General
120 SW 10th Ave.
Topeka, KS 66612-1597
Toll free in KS: 1-800-432-2310
Consumer Fraud Division
Johnson County District Attorney's Office
Johnson County Courthouse
100 North Kansas Ave.
Olathe, KS 60061
The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.
State Bank Commissioner
700 SW Jackson Street
Topeka, KS 66603-3714
Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.
Commissioner, Insurance Division
420 SW 9th Street
Topeka, KS 66612-1678
Toll free in KS: 1-800-432-2484