State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
Brett De Lange, Deputy Attorney General
Office of the Attorney General
Consumer Protection Unit
650 West State Street
Boise, ID 83720-0010
Toll free in ID: 1-800-432-3545
TDD/TTY: 208-334-2424
Fax: 208-334-2830
Web site:\consumer\consumer.htm

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Gavin Gee
Director, Department of Finance
700 West State Street
2nd Floor
Boise, ID 83720-0031
Toll free in ID: 1-888-346-3376
Fax: 208-334-2216
Web site:

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

James Alcorn
Director, Department of Insurance
700 W. State Street
P.O. Box 83720
Boise, ID 83720-0043
Toll free in ID: 1-800-721-3272
Fax: 208-334-4398
Web site:

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.