This page contains a listing of


State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest.  To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.


State Offices
JoAnn Uchida, Executive Director
Office of Consumer Protection
Department of Commerce and Consumer Affairs
235 S. Beretania Street (96813)
Room 801, P.O. Box 3767
Honolulu, HI 96812-3767
Fax: 808-586-2640

Gene Murayama, Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
75 Aupuni Street
Hilo, HI 96720
Fax: 808-974-6233

Janice Borngraber, Investigator
Office of Consumer Protection
Department of Commerce and Consumer Affairs
54 High Street
P.O. Box 1098
Wailuku, HI 96793
Fax: 808-984-8245

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State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.


Lynn Y. Wakatsuki
Commissioner, Financial Institutions, State of Hawaii
P.O. Box 2054
Honolulu, HI 96805
Toll free in Kauai: 1-800-274-3141
Toll free in Maui : 1-800-984-2400
Toll free in Hawaii : 1-800-974-4000
Toll free in Molokai; Lanai :1-800-468-4644
Fax: 808-586-2818

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State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.


Reynaldo D. Graulty
Insurance Commissioner Department of Commerce and Consumer Affairs
250 S. King Street., 5th Floor
P.O. Box 3614 (96811-3614)
Honolulu, HI 96813
Fax: 808-586-2806
Web site:

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Sources include the Consumer's Resource Handbook, U.S. General Services Administration.  We welcome updates and corrections.  Please address the Webmaster.

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