State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office
Anne Infinger, Director
Georgia Department of Law – Consumer Protection Unit
2 Martin Luther King, Jr. Drive, SE
Suite 356
Atlanta, GA 30334
Toll free in GA (outside Atlanta area):
Fax: 404-651-9018
Web site:

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Steven D. Bridges
Commissioner, Banking and Finance
2990 Brandywine Road
Suite 200
Atlanta, GA 30341-5565

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

John Oxendine
Commissioner, Insurance and Fire Safety
Two Martin Luther King, Jr. Drive
Atlanta, GA 30334
Toll free in GA: 1-800-656-2298
Fax: 404-651-8719
TDD/TTY: 404-656-4031
Web site:

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.