This page contains a listing of


State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest.  To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
Mark Shiffrin, Commissioner
Department of Consumer Protection
165 Capitol Avenue
Hartford, CT 06106
Toll free in CT: 1-800-842-2649
Fax: 860-566-1531
Web site:

Steven M. Rutstein
Assistant Attorney General
Antitrust/Consumer Protection
Office of Attorney General
110 Sherman Street
Hartford, CT 06105
Fax: 860-808-5593
Web site:

City Office
Philip Cacciola, Director
Middletown Office of Consumer Protection
245 DeKoven Drive
Middletown, CT 06457
TDD: 860-344-3521
Fax: 860-344-0136

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State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

John P. Burke
Banking Commissioner
Connecticut Department of Banking
260 Constitution Plaza
Hartford, CT 06103
Toll free in CT: 1-800-831-7225
Fax: 860-240-8178
Web site:

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State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Raymond T. Claytor
Director, Consumer Affairs, Department of Insurance
P.O. Box 816
Hartford, CT 06142-0816

George M. Reider, Jr.
Commissioner, Department of Insurance
P.O. Box 816
Hartford, CT 06142-0816
Toll free: 1-800-203-3447
Fax: 860-297-3872
Web site:

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