- Eligibility: 3 unsuccessful repairs or 30 calendar days out of service or 1 unsuccessful repair of problem likely to cause death or serious bodily injury within shorter of 1 year or warranty.
- Resolution Attempt: Written notice + opportunity to repair to manufacturer. Law specifically applies to leased vehicles.
If you have recently purchased or leased a vehicle in West Virginia, and you’ve found that the shop is seeing it more than you are, you may have a lemon. Luckily, West Virginia has lemon laws set in place to protect you from throwing money away into a vehicle that was supposed to do its job.
West Virginia qualifies a lemon as a vehicle that has gone through 3 unsuccessful repairs attempts of a defect, or has been out of service for 30 calendar days, or has had 1 unsuccessful repair attempt of a life-threatening or serious defect within the first year of purchase or end of the warranty period.
If your vehicle falls within these requirements, you may be entitled to a full refund. West Virginia requires that you provide a written notice that allows the manufacturer an additional opportunity to correct the problem. If the problem still persists, arbitration may be available.
For more information, you can contact West Virginia Attorney General’s Consumer Protection office at (304) 558-8986.