- Eligibility: 3 unsuccessful repairs or 30 calendar days within shorter of 1 year, 12,000 miles, or warranty.
- Resolution Attempt: Delivery to authorized service + repair facility. If delivery impossible, written notice to manufacturer or its repair facility obligates them to pay for delivery.
- (Manufacturer's informal arbitrations process serves as prerequisite to consumer refund or replacement.)
If you have recently purchased or leased a vehicle in Pennsylvania, and you’ve found that the shop is seeing it more than you are, you may have a lemon. Luckily, Pennsylvania has lemon laws set in place to protect you from throwing money away into a vehicle that was supposed to do its job.
Pennsylvania qualifies a lemon as a vehicle that has gone through 3 unsuccessful repairs or 30 calendar days out of service within the first year of purchase, or 12,000 miles, or the warranty period expiration, whichever comes first.
If your vehicle falls within these requirements, then the next step is to take it to a repair facility. If the defect can still not be fixed, arbitration is available and must work as a prerequisite to any refund or replacement.
For more information, you can contact Pennsylvania Attorney General’s Consumer Protection Hotline at 800-441-2555