
LegalZoom Reviews
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About LegalZoom
LegalZoom provides legal help to individuals, families, and small businesses through their do-it-yourself platform and independent network of attorneys. They empower millions of people in growing their business, caring for their families, and protecting their ideas.
Pros & Cons
Pros
- 60-day satisfaction guarantee
- Experienced attorneys
- Affordable packages
Cons
- Some services can be pricey
- Not ideal for complex legal cases
Bottom Line
LegalZoom has services starting as low as $0 and is an affordable way to start a business, get incorporated or start a living trust. Small business owners and families can receive ongoing legal advice for a low monthly fee.
Featured Reviews
I didn't have time to go through an attorney and I figured it would be easier going through LegalZoom... They did all the paperwork for the LLC and everything went great. They wer...
Read full reviewI checked out LegalZoom and went with them to get my will and a directive. I've also done a quitclaim through them. Using the service was easy and fast. It was inexpensive as well...
Read full reviewLegalZoom services
LegalZoom provides legal assistance to individuals and small businesses on everything from filing for 501(c)(3) status to creating a last will and testament.
When signing up for LegalZoom, the company asks for some information about you or your business. LegalZoom then suggests services, which allows you to pick the best package for your needs.
LegalZoom offers many services geared toward small businesses, but it also provides legal services to individuals and families. Customers looking to file for divorce, register a trademark or create a trust, for example, can schedule a call with an attorney to get professional documents created.
LegalZoom can help you with:
- Estate planning
- Marriage and divorce
- Residential leases
- Property deeds
- Power of attorney
- Contract and agreements
- Attorney-prepared documents
- Personal consultation
LegalZoom lawyers
LegalZoom’s attorneys must meet specific eligibility requirements to ensure customers are getting sound legal advice. LegalZoom looks for attorneys with five or more years of experience who are in good standing and have no public discipline records in their licensed state.
LegalZoom LLC and small business services
LegalZoom’s independent licensed professionals provide advice and guidance on naming and starting a business, including:
- Limited liability companies (LLC)
- Incorporations (C-corp and S-corp)
- Doing business as (DBA)
- Nonprofits
- Sole proprietorships
The “Help Me Decide” function on the LegalZoom website lets you know which business structure is right for you with nine quick questions. From there, you can go through the company’s six-step process to form your business.
The process includes searching for your desired business name, providing a business description, selecting essential services, speaking with a legal or tax advisor about an employer identification number (EIN), obtaining licenses and permits and paying for their chosen services.
LegalZoom price
The most popular LegalZoom packages start at $0 before filing fees. This includes starting a corporation or filing a patent application. Below is a list of LegalZoom’s most popular services and their fees:
Services | Starting cost |
---|---|
Basic limited liability company (LLC) | $0 (plus filing fees) |
Doing business as | $99 (plus state filing fees) |
Incorporation (C-corp and S-corp) | $149 (plus state filing fees) |
Basic last will | $89 |
Trademark registration | $599 (plus federal filing fees) |
LegalZoom’s 100% satisfaction guarantee means you can get a refund or credit, minus filing fees or taxes, within 60 days if you’re not fully satisfied with your purchase.
LegalZoom plans and membership
LegalZoom also provides prepaid legal plans that include a 30-minute consultation with an attorney for business or personal needs. These legal plans, the Business Advisory Plan and Legal Advantage Plus, are offered on a six-month or one-year basis with a monthly subscription fee.
- Legal Advantage Plus: Legal Advantage Plus service starts at $14.99 per month and is best for individuals looking to discuss living trusts, child support, legal agreements or duties related to compensation.
- Business Advisory Plan: The Business Advisory plan starts at $29.99 a month and lets small businesses talk to an attorney to get advice on copyrights and taxes or forming their business and creating contracts.
LegalZoom FAQ
Are LegalZoom documents legal?
LegalZoom works with licensed attorneys and tax professionals with more than five years of experience. Its lawyers’ experience ensures that LegalZoom documents are legal and in compliance with federal and state laws.
Can I get a refund from LegalZoom?
If you’re not satisfied for whatever reason, LegalZoom offers a 100% satisfaction guarantee. Within 60 days of purchase, you can get a refund or credit on the price of services.
Will LegalZoom hold up in court?
Yes. LegalZoom documents will hold up in court, but state and federal laws are subject to change.
Why is LegalZoom so expensive?
LegalZoom’s prices aren’t necessarily expensive compared to the market rate. On average, independent attorneys and legal professionals charge an hourly rate between $100 and $400. Instead of charging per hour, LegalZoom uses a flat fee structure to provide small businesses and individuals with affordable legal services. Most packages and services also have state or federal filing fees, which are required by law.
Is LegalZoom legit?
Yes, LegalZoom is legitimate. Since launching in 2001, LegalZoom has helped more than 4 million people. Customers praise the company for its quick services — challenges with the legal services company occur mainly in cases where delays between government offices and LegalZoom cause the customer to contact the government organization directly. We recommend the service for small businesses looking for legal advice and individuals in need of legal assistance on important personal matters.
LegalZoom Reviews
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Reviewed Nov. 16, 2023
I called Legal Zoom and within the hour had my new LLC set up, all my questions asked, felt comfortable and confident with the process. I highly recommend! They’ll say it takes 15 minutes but it doesn’t. Be prepared to spend 45 minutes or so because you will have questions. It’s worth it and it’s done! I had the rep stay on the phone with me and fill out the forms for me. That was easiest and best because I did have many questions along the way.

Thank you, Iona, for allowing us to be a part of your journey and for taking the time to share your experience. We wish you the best with your small business.
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Reviewed July 31, 2023
I have PTSD and have a hard time recently with face to face visits. I spoke to Brandi. She was calm cool and collective. She listened. She interjected her honesty and truth. She exhibited the most comfortable conversation I've had in a LONG time. She is smart, diligent, profound, intellectual, spiritual, loving, kind, funny, and most of all humble. Her energy was a delight and she was a breath of fresh air. People who answer phones have the ability to change the trajectory of a person's day and Brandie went out of her way to make an impression on my soul. That takes skills. She should be teaching these classes to the business. Encouraging, uplifting, and real. Again, thank you!!
Much love- Rebecca with **.

Your feedback has made my day! Thank you for sharing your experience, Rebecca.
Reviewed July 29, 2023
I've never felt the need to write a review of any person or product before, but Davey went above and beyond to help me. I'm starting my LLC and very stressed out about all the legality and tax codes. Davey provided the absolute best customer service I've ever had. I was only able to stump him once, and rather then give me a half answer he directed me to someone that would know more. I'm recommending him to everyone in my office and anyone stressed about taxes or starting a business. 10/10. Couldn't ask for a better rep. If I didn't need his help as my LegalZoom rep I would definitely recruit him to my sales team.

This is wonderful feedback that we cannot wait to share with Davey and the team. Thank you for taking the time to provide your experience, Logan.
Reviewed March 11, 2023
Legal Zoom is the way to go when you are considering starting a business. The agents are there and are very helpful in assisting you in the venture you have chosen. There is so much information available to pinpoint the direction you need to go in deciding upon the various aspects of your business. As you decide about what your business should look like or if you need to add on certain aspect later, Legal Zoom is there to give you the guidance you need.

This is wonderful, Linda! Thank you for allowing us to be a part of your journey, and for sharing your experience.
Reviewed March 10, 2023
I contacted Legalzoom to get assistance with my inactive business which I started years ago. Life happened and I could not focus on the business and getting it set up properly. I had gotten a little behind on my fees. After a recent layoff and having the time to focus on what I wanted to do, I wanted to keep my business, keep legalzoom as my registered agent, but I also wanted to change my business name and the vision of my business. Michael was my agent and he was sooo helpful with providing me with solutions for all three and letting me know it can be done. It allowed me some breathing room with limited resources and a new way to getting the ball rolling on my business milestones. I've been with Legal Zoom for four years, have recommended them to others and I don't see myself ever starting any business and not leaning on their services.

We know Michael will appreciate this just as much as we do. Thank you for taking the time to share, Monica!
Reviewed Nov. 22, 2023
I had the same terrible experience as Edward in which I asked for help with a DBA. They told me it was in process. They asked for additional forms in which you have to do all the work they don’t do any of the work. It is just as well to do it on your own, in addition, they charge me 7.99 a month for “legal experts” help which I was not aware I was signing up for and never used. When I realized I was being charged, I tried to cancel online which is not possible, tried to cancel over chat, which is not possible and the only way to cancel is to call their 800 number and I waited 15 minutes before somebody picked up the phone and canceled and would not even cancel a pending charge for the upcoming month. I would never use the service again.

We apologize for any confusion regarding the cost when placing the order, Rebecca. We will have a member of our Executive Escalations Team reach out to you within one business to support you with the concerns you have with your existing subscription.
Reviewed Nov. 20, 2023
Alexis was awesome. Help me out with what I needed to do and learn from getting my business moving. She was definitely knowledgeable and everything that she was talking about. She help me get the final tax ID number that I needed for the state. She did a great job, I would recommend her to anybody for help.

Thank you so much for sharing, Gregory.
Reviewed Nov. 17, 2023
The customer service were awesome. Jayson handled the situation in a perfect way. He understood the task on hand and they helped me while showing empathy and understanding for my needs. Definitely will recommend them to friends and family and will continue being a loyal customer. Legal Zoom is a great online service for all your business needs.

Your positive feedback is a wonderful source of encouragement. Thank you, Saleem!
Reviewed Nov. 17, 2023
1st time using this service. It was simple and trusted their service as I was referred by my boss. Love the call to introduce my assigned agent as I have other referrals for Legal Zoom. Our one to one call was friendly, we identified each other's experiences getting an LLC, and made feel comfortable.

Thank you so much for your kind words, Ricardo! Your feedback really means a lot to us.
Reviewed Nov. 17, 2023
The customer service experience I had with LegalZoom was outstanding, notably due to the agent's remarkable expertise and amiable demeanor. He introduced me to a novel strategy, previously unconsidered, that resulted in significant financial savings. This positive experience reinforces my decision to highly recommend LegalZoom. My repeated utilization of their services over the years is a testament to their consistent quality, and I fully intend to continue this pattern in the future.

We’re thrilled to hear that you enjoyed your experience. Thank you for your feedback, David!
LegalZoom Company Information
- Company Name:
- LegalZoom
- Year Founded:
- 1999
- Address:
- 101 N Brand Blvd Fl 11
- City:
- Glendale
- State/Province:
- CA
- Postal Code:
- 91203-2638
- Country:
- United States
- Website:
- www.legalzoom.com