NVISION Laser Eye Centers
NVISION Laser Eye Centers
Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 10 reviews that contain star ratings
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NVISION Laser Eye Centers

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NVISION Laser Eye Centers
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10 NVISION Laser Eye Centers Consumer Reviews and Complaints

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Rated with 5 stars
Verified Reviewer
Original review: March 1, 2019

I had the pleasure of meeting Dr. Tooma and his family roughly twenty-five years ago when our children attended elementary school together. I quickly came to know him as kind, generous and caring. I did not realize at the time that he was already a highly-regarded Loma-Linda University trained eye surgeon. While attending graduate school, my eyes went from “perfect” to severely near-sighted. At 40, my correction was -8.50, meaning, I could barely see my hand in front of my face.

When I began researching the possibility of eye surgery in 1996, I learned from independent sources that my friend Dr. Tooma was indeed considered a top-tier surgeon with substantial experience in corneal transplants, cataract lens replacements and in the emerging field LASIK techniques. Based on my own independent research of Dr. Tooma’s qualifications along with my personal relationship with him, I decided I could trust him with my eyes and asked him to perform LASIK on me. That was back in 1997, just as LASIK was becoming available.

As every other LASIK patient has since shared with me, my result had a profound effect on me. I went from what I consider as “functionally blind” to “sight fully restored” within one day and then to 20/15 within a week or so. The procedure lasted only a few minutes. It consisted of applying numbing and “anti-blink” drops, prepping and draping each eye. Retractors hold each eyelid open while the laser creates a thin “flap” that is held back while the laser painlessly re-sculpts the cornea. It was fast and painless. Was I scared? Yes I was. But Dr. Tooma is a pro; he let me know what to expect and talked me calmly through each step. I also knew that Dr. Tooma equipped his office with state-of-the-art testing, optical and laser equipment and that my vision had been carefully evaluated several times, checked and cross-checked before the procedure.

For years afterward, I had to remind myself that I no longer needed to reach for my glasses; that I can throw away my contact lens supplies and that I can open my eyes in the ocean. Full sight affected my ability to read, enjoy TV, movies, theater, sports, family life and even avoid fatigue I previously experienced from straining to focus. That is why LASIK patients will tell you their results are profound.

Dr. Tooma told me in 1997 that eventually I would experience cataracts and loss of clear vision when I read due to normal aging. Indeed, I began using reading glasses about 5 years ago and my distance vision began deteriorating last year. When a local optometrist failed to properly diagnose my issues, I visited Dr. Tooma and learned about the cataracts. After Dr. Tooma corrected my cataracts and a performed a “touch-up” LASIK, my distance vision is as good as ever. I still use minor correction for reading, but otherwise, I am back to 20/15 and I am again in disbelief that my vision is so good.

But enough about Dr. Tooma. This time, while scheduling and preparing for my cataract and LASIK surgeries, I encouraged my lovely bride, Cheryl, to consider LASIK for her nearsightedness. Cheryl, who is a registered nurse, was impressed with Dr. Tooma, the eye center, the equipment and the medical professionalism displayed throughout. She underwent her surgery before mine and is also enjoying her new vision.

During the process, Cheryl and I spent considerable time at the NVISION Newport Beach Eye Center and became quite fond of all of the doctors, technicians, advisors and support staff. Each efficiently addressed all of our questions and made themselves available without any hesitation. Dr. ** was especially helpful and knowledgeable, for which we are grateful. We know that Dr. Tooma is proud of them. Based on all that I have observed over 25 years and multiple procedures I consider Dr. Tooma and his team at the Newport Beach NVISION Eye Center to be very highly qualified, efficient and pleasant to deal with in all respects. I recommend them without reservation.

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Rated with 1 star
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Verified Reviewer
Original review: April 10, 2017

Biggest mistake I ever made! These people just want money! After surgery here to correct nearsightedness I now need glasses for near and far. I'd love to have my old vision back! NVISION won't even call me back to do follow ups they said they'd do. Beware! It's a big gamble and they just don't care, even blocked me from reviewing them on Facebook.

28 people found this review helpful
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Rated with 4 stars
Verified Reviewer
Original review: Sept. 28, 2016

I like not having to worry about running out of contacts or the gritty feeling at the end of the day. I didn't like wearing glasses while I drive because I wasn't able to wear sunglasses to reduce glare in the car. The office was very clean with everything in its place. The operating room was well set up and minimalist which was nice. No clutter. I felt comfortable there. Everyone was kind and helpful during the whole process from consultation to the actual procedure. They made sure I was comfortable every step of the way. The procedure was a bit pricey but worth it overall. I wasn't expecting all the fees but I'm glad I had the procedure done and knew I was getting a great deal for it.

5 people found this review helpful
Rated with 4 stars
Verified Reviewer
Original review: Sept. 27, 2016

I found that the cost was fair however I didn't do much research into other options so I don't have much to compare it to. Based on my own knowledge of the treatment I would say that the price was reasonable. I found that the place did the job and seemed to go about things in a clean and orderly way. The place was clean and I was happy with it. The service I was provided included a good quality of care. I can not say a single thing was bad with my experience there. I am not saying that it was extraordinarily but I was however pleased overall. Although I have some knowledge of the payment plans I myself did not pay for my treatment, instead it was my parents. That being said I do believe that they had decent financing options.

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Rated with 5 stars
Verified Reviewer
Original review: Sept. 24, 2016

The cost was not too bad I use a coupon to defray some of the price. It's well worth it in the long run to have better eyesight. I would say that it's well worth the price for lasik. The facility was very clean and I felt very comfortable getting my surgery done there. I had no qualms about them operating on my eyes. The surgeon and his assistant went through all the stages of the process in a manner that I could easily understand. I did not feel rushed or like I couldn't ask questions. There were options for financing, that I didn't need to take, but they seem very reasonable and would make Lasik affordable for everyone.

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Rated with 5 stars
Verified Reviewer
Original review: Sept. 21, 2016

The staff was very professional. I felt like they cared about me and cared about all of my concerns. They told me step by step what they were doing. I was very happy with the service I received from them. I felt like a valued customer. The building was in a great neighborhood. All the rooms were very clean and fully stocked with everything they need. My surgeon was very professional and she explained everything to me step by step. I felt that she was highly qualified to perform the surgery. She had a lot of good reviews. They had plenty of financial options. You could make payments, use a credit card, or write a check. I felt that they offered enough options for me to pay for the surgery and still live.

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Rated with 5 stars
Verified Reviewer
Original review: Sept. 19, 2016

With my insurance the cost was extremely low and without this my surgery might not have been able to be completed. They are very close to all the other health companies out there and I think you will be impressed with this great service they provide. Words cannot be said because this place is like a hospital and they are true professionals and care about you and your eye needs. You will have to check them out for yourself but you will fall in love with how clean this place is. These are true professional and care and want you to have the best eye care out there. They take their time and really show the concern and well being for you. You will trust them and they will help you correct your eye problems. Many doors are open here because of all the insurance plans that are out there. Just talk to them because they have the options to assist you in all your financial needs.

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Rated with 5 stars
Verified Reviewer
Original review: Sept. 7, 2016

The cost was most affordable. I have been wanting laser surgery for a while and this was the best option for me and my budget. I couldn't have asked for more. I thought the facility was very clean and sterile. I had no reservations about anything that was going to take place because of the quality. They had a lot of people available for me to be taken care by. Surgery on your eyes is a difficult thing to go through and everyone was very compassionate. I didn't expect the process to be cheap but I didn't have to pay an arm and a leg for the surgery which was good because I was on a tight budget.

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Rated with 4 stars
Verified Reviewer
Original review: Sept. 6, 2016

Cost is worth the service being completed. Having perfect vision has greatly enhanced my life. I find greater satisfaction when playing sports and doing simple family activities. To me it is definitely worth the financing cost of the surgery. His is perfectly clean. It's important for a surgeon and the machine to be immaculate because the machine is so sensitive. I would recommend having his surgery to improve quality of life. The quality of care could have been better. I liked my surgeon but I felt the aftercare could've been better and bedside manner. The surgeon did a phenomenal job nevertheless. More financing options would be better. When I explored financing I only qualified for a specific payment that was fixed. I would prefer a flexible payment plan that allows me to pay as much as I can throughout the month.

2 people found this review helpful
Rated with 5 stars
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Verified Reviewer
Original review: Oct. 3, 2015

I've been waiting for a good while to get the LASIK eye surgery done since I was a kid - I'm in my mid 20's now. Well I went back to my eye dr to see if I qualify and my doctor said he believes I would be a great candidate. He sent me to the New Port location. Wonderful customer service. I only have a problem with my left eye and I just got the LASIK done yesterday by Dr. **.

So went to my eye dr to check the work and everything was perfect! My eye vision improved 400% of what I am able to see now. It's a blessing. Worth every dollar. Words can't explain how much better I feel knowing I was in wonderful hands. Dr. ** made explained the procedure and I felt really confident and comfortable knowing I was in his care.

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2 people found this review helpful
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NVISION Laser Eye Centers expert review by ConsumerAffairs

Operating since 1999, NVision Laser Eye Centers are one of the most referred to providers for LASIK vision correction.

  • Multiple locations: With almost a dozen locations serving the west coast and Nevada areas, it is easy to find a center that is close and convenient.

  • Cutting edge technology: NVision pioneered some of the most commonly used techniques today, making NVision surgeons some of the most up-to-date practitioners of laser vision correction.

  • Going beyond LASIK: When all you have is a hammer, every problem starts to look like a nail. At service centers where LASIK is the only tool, it becomes the only solution. At NVision, they offer a range of corrective options, where LASIK is only one of a variety of options on the table.

  • West Coast: Although they have multiple locations, their service area is limited to the West Coast.

  • Warranty: The lifetime warranty offered on their vision correction surgeries only covers the original technology. If technology advances, you will be billed for the differences in price.

  • Best for: The professional, The adventurer, Sun lovers, Extremely visually impaired

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NVISION Laser Eye Centers Company Information

Company Name:
NVISION Laser Eye Centers
Year Founded:
3501 Jamboree Road, Suite 1100
Newport Beach
Postal Code:
United States
(877) 916-8474
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