Consumer Reviews and Complaints
I contacted IDEA Design Studio last fall about my idea. I spoke with Peter **, who introduced himself as a project director (sounded like I was speaking to a call center agent). I agreed to purchase initial services to have a 3D rendering of my idea. Initial drawings were completed quick but were very basic sketches which I could have completed myself. I requested more detail and reminded them of the design (hand sketch) I presented earlier on. This took ages to complete, and when I started to lose patience insults and blame were directed towards me, I was shocked. I've never dealt with such a rude and insulting business.
When I tried to cancel the project and get a refund, they refused. Peter even suggested to me that I ran into financial problems and that was why I was requesting a refund. In fact, I had budgeted and saved sufficient funds to bring my product to market. I contacted higher levels of management regarding the refund and received no response.
Finally, a CAD technician (Luis) contacted me and completed the drawing as per my guidance. He was helpful but at this point I just wanted the drawings to at least have something for my $750. Upon completion (Jan 12, 2017), I was told that Peter would contact me for the path forward. Early April, I received a call from IDS, then April 13th, 2017 received a rude email, in ALL CAPS asking when would be a good time to contact me. I indicated early on that email was best since I am on shift work, and have no phone number at work. Please proceed with caution with this company. This is a real review, and I have never experienced such poor client service and would never spend my hard earned money on this company's services again.
Ladies & Gentlemen, please take the highest level of precaution if you are currently doing business with or thinking of doing business with this company regarding your invention or trying to get to the next level with your invention or idea through IDEA DESIGN STUDIOS. ALL They Want is your $4,900.00 and then they've got you. PERIOD! I will be posting this WARNING to multiple sites to hopefully give those who would make a wise decision regarding their hard earned money and time. I am not a disgruntled customer who already lost money to this Scam. I am a guy who took the time to read the past the 130 Good Reviews, and took the time to read the oddly few Negative Reviews, and guess what... Everything the Negative Reviews stated was correct!
First I received a call from Richard (2/24/17), who used fast talking tactics to discuss my invention. After discussing it, Richard said the idea sounded good, and he would have "The Owner" call me back later. Then I received a call from Richard (2/28/17) who initially said he was a Supervisor, then later elevated himself to a Director later in the conversation. I explained to Richard that I've done my research and I was willing to take the time to listen to what they were offering as far as services regarding inventor assistance & networking. I stated three times that "High-Pressure Used Car Salesmen tactics wouldn't be necessary", but Richard never heard a word, and in fact he was so busy over talking me that I don't think he heard anything I said.
He explained that they provide Logo, Website, & CAD design services, all of which are things anyone who takes the time to do can easily do for themselves. Then they will present your invention at a few conventions to drum up interest, and help sell or license your invention. Not only can you do all these things yourself, but for significantly less than $4,900.00. As I attempted to ask more pertinent details about their services, Richard's demeanor began to shift.
Suddenly, I was talking to a guy who didn't give a crap about anything but his commission if he could get the $4,900.00 out of me. Then Richard even began using negative strategies to increase his pressure sales tactics. "You may not be the type who wants to succeed, and make millions; You're going to get your Patent Stolen once it's published so you better act fast." Then, when I didn't fall for that Richard dropped all professionalism and began talking to me like some Con-Man off any corner in America. Once a Con-Artist sees that his/her SCAM is not working they turn on the Mark hurling insults and mocking them before they go. So too was this true with Richard.
The call deteriorated quickly from that point onward, to the point that I had to terminate the call to keep Richard from going into a full-on 6th Grade Schoolyard insult match. I remained professional, but then without provocation Richard even went so far to say... "I make more than you in 3/months than you will in a year." WOW! That is exactly how a Con-Man acts when he can't get his way. Ladies & Gentlemen, DO NOT DO BUSINESS WITH IDEA DESIGN STUDIOS, AVOID THEM AT ALL COST! $4,900.00+ can be used to 1 mil. other ways than to promote your invention or idea. Best of Luck to those who still decide to do business with such a company after reading this.
I began my journey with Idea Design Studio 5 months ago. They are amazing, friendly, helpful, easy to talk to & so supportive in many ways. When you hit road blocks mentally & physically they are there for you. Their team makes the adventure of bringing your idea from a vision in your mind to reality so much easier than expected. When you finally see your idea on the computer in a 3-D format you will finally feel like you are going somewhere with your dream.
Idea Design Studio is an outstanding, exceptional company! Everything is well organized and coordinated with every team member. Awesome turn around times and the team assigned to my invention was very professional, polite and honest. Communication was very effective even with the time difference. Thank you Idea Design Studio! I can't wait to make a difference for patients!
I located "IDEA Design Studio" on the Web back in November 2016, it's now 7 Feb 17. I have really enjoyed working with IDS and the team they have allocated to me for my project since we have started. The team that I have been working with have always provided invaluable advice and top quality work so I'm really glad I choose "IDS" to help me with my endeavor. Currently we have completed a business logo and the design team, as well as the other team members are still working hard. The team is very close to having the gray scale and 3D renderings done as well as working on a magnitude of other things for me at this time.
I'm located in Canada and "IDEA Design Studio" is located in Miami, Fl. So when I started this project I was a bit worried about how I was going to manage everything but overall it's been pretty seamless and easy going so I would definitely recommend "IDEA Design Studio" to others in the United States of America and abroad if your looking to get your idea off the pad of paper and into the market. Special thanks to all my team members and IDEA Design Studio for all the hard work.
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Everyone has been exceptional!! When anyone send me something for my opinion, they take my suggestion(s) and make it work. I include my daughter on everything that we are doing and since she lives in Indiana, it might take us awhile to connect to discuss it. But everyone has been patient and understanding with us.
I have had wonderful communication with all those involved in my project. The staff makes me feel comfortable speaking to them to where I feel I have personally met them. I can communicate at a very comfortable level. I would most definitely recommend IDEA Design studio.
Being a former cop and a long-time Internet user, I'm always initially cautious and skeptical when dealing with "just" a voice on the phone or interaction (only) via website. (Read scam potential.) I have to say my antennas were up when I first made contact with IDS. Having said that, and let me gush for a minute: I have never been more pleased and impressed with the way IDS does business. They listen, they promptly respond, they are consistent across the board in all phases of the invention development. And most important to me, their entire team (from legal, to graphics, to technical writing, to patent filing) interact with a customer (a novice inventor like me) in ways that builds trust -- lets you know that your idea is in good and capable hands. Once I even returned a phone call and the lady answered, "Hi Randy!" I rest my case...
The team at IDS was instrumental in getting my concept from an idea to a reality. They have helped every step of the way and have done everything they said they would do. My project manager Isabela was especially helpful and thorough all along the journey. My concept is now at a marketable stage and the future is wide open. Thanks for all your help and hard work IDS!
As a young entrepreneur and first-time inventor I felt lIke I had to conquer a great feat in order to achieve my goals of bringing an idea to life. I was nervous and doubtful and had no clue where to start. Within the first day of reaching out to companies, I had 3 or 4 call me but none felt reassuring and I couldn't seem to feel comfortable with any of them. Idea Design Studio called me and within the first hour of talking to them over the phone I knew they were exactly who I wanted to work with. The friendly staff made every step clear of what my path was to be, where I was to start and how things were going to unfold.
The positive energy was clear and without hesitation we commenced my project. It's been 5+ months now and I couldn't be more ecstatic on how my idea has been brought to life. Idea Design Studio has been there for me every single step of the way, giving me every tool that is needed to bring me and my idea to its full potential. I recommend Idea Design Studio to anyone who is ready to take that first step towards success and to anyone with an idea in their brain, ready to be taken and made a reality. Sincerely, A Very Happy Entrepreneur & Now Inventor.
I Melvin ** being of sound mind body and soul am completely elated as well as content with all the work the more importantly the consistency in hard work and superb excellence in work ethic that I have found in bringing to life my and Robert **'s invention. "The genesis" h.W.S.S. Plan bee cleaning could only happen with god in heaven then Idea Design studio. And I am happy with Bruce ** and Valery ** and of course genesis in the ability to transform my dreams, my goals and my aspirations into a reality. It should also be noted that I am not only a part of ID's located in Miami Florida...but I am also a client. But more importantly Mr Robert **'s ability to believe in god and me...to Idea Design studio. I appreciate you all and may god bless you all and family.
As a first-time inventor, I had no idea what to expect, however I am very pleased with the experience I have had dealing with IDS. They have been helpful, professional and time conscious, which is essential to getting an idea off the ground. I would highly recommend them.
From the beginning Idea Design Studio has been more than helpful, honest, considerate, and overall professional and friendly! Before I found Idea Design Studio I spent over 1 year researching how I could get my idea out there to someone I could trust and all it took was Idea Design Studio and its friendly, understanding staff to finally go all in! Thank you Idea Design Studio for willingly working with me and your patience.
I just like to thank you for your concern and time and effort in me to complete my invention. Also the respect to keep me elevated to win respect and love. For government sake. Also the time spent to help the company get things together. To help me get my life started on very special note. I like to thanks for your support through the god blesses. Wish my time with IDEA design studio will be the same for future inventors.
From my original phone call from IDEA Design Studios and dealing with Andrew ** made us feel comfortable that made us decide to go forward and deal with this company. Things have been progressing at a fast pace from the designer and the team doing the technical writing, logo design and now technical drawings. So far I am very pleased with IDEA Design studios and would recommend them.
Since we have been with IDEA Design, we feel confident that our invention is in great hands. I love the way The Idea Team work together and value our input. They have kept us informed every step of the way. I would recommend IDEA Design to anyone who is serious about getting their invention off the ground.
I want to thank everyone for helping me so much with my project. It was a real pleasure to work with all of your team of professionals, every one of the team members was so helpful and went out of their way to make my project a reality. Thank you team of IDEA Design studio.
IDEA design has been extremely helpful, honest and friendly. They try and coach you in your ideas and even act as though they are going to be part of your business (idea) while working with you. Nothing but positive experiences with everyone on their team.
Idea design did a great job coming up with the image design for my project. They were very responsive and paid close attention to detail. I am very pleased with their work and service. I was able to contact them with any concerns I had and they responded to me in a very timely manner and made sure to make all the changes I requested.
Jermaine and Kenny have been very supportive and encouraging throughout the entire process. I was hesitant to make the initial investment but Jermaine assured me I would be happy in the end and so far my expectations have been exceeded! They provide quality feedback and I feel they really care about the success of my product.
The project looks great. Want to add something else to the project that's going to help it perform better like something scrubbing pads on the project to help with bugs in the summer time. Keep up the good work you guys are doing. Very satisfied with the progress.
They have an amazing and committed team. It has been a pleasure working with IDS and will continue this relationship into the future. Their knowledge and creativity is superb and I highly recommend their services for anyone venturing into an invention.
You guys are doing a great job. My experience with IDS has been amazing. I have 100 percent confidence in the whole team. Keep up the good work. It was good finding out that a fellow Okie is part of the team. I give the whole team 5 stars. I have no doubt IDS can get my product to the consumer.
The customer service is great! When I would call or email the response times were astonishing. Very response was usually the within an hour with the longest being a day. They are always happy to help and pride themselves on great communication with a great attitude.
Honestly I'll say, don't bother using this company. They will not communicate via email so record everything. I paid them to get a website and design created, and to help me get my product out there and was told by Jeff he would be there the entire time and til this day has not helped. I eventually got tired of trying to find "investors" on my own (because prior to paying, I was told they find investors). I ended up writing an email with my frustrations and got a response from Marvin. He told me he would help me and when we spoke made promises to call me back. He hasn't yet called me back. I sent more emails and called leaving voicemails and still nothing.
Being a single mother of two kids, and spending money to make a dream happen, it's heartbreaking to think all they cared about was the money and not at all to help me get to a good position. False information and false promises is all I got. This is my personal experience and although the team did a good job forming up my "website" because I paid, they left me high and dry with nothing else. I won't do business here again because integrity is not a high priority here. They deleted my review off their Facebook page instead of trying to make it right. Goes to show...
Idea Design Studio has been there for me from the beginning almost to the ending of my project. They are there to listen and they can be trusted. Everybody has teamwork. They are with you every step of the way. They are great people and I feel really good about my team. Thank you.
Everything is very good, except with the communication towards the investors. I thought they would have a business with the investors ready for me. They did not specify that. What I do not understand what your work will be in the two years.
Great communication, great sense of motivation, and plenty of friendly attitudes! Highly recommend this company to anyone looking to put an idea on the market! I have the pleasure of working with them currently and I haven't had any complaints yet!
I think that this company goal is honesty and they all bend over backwards to help you make your project become real. One of the reasons I called them for help with my idea is the way they listened to what I wanted and were right on top of keeping me informed of every part of the design. To be truthful at this point I don't think you should change a thing about your company. Thank you.
Idea Design have been very helpful and understanding. If there is any questions I would like to ask, someone is always available to answer them. Kenny, Jeff, Emily and Isabella have been very correspondent with me on this project. The entire team is wonderful. I would definitely recommend this team to other people.
IDEA Design Company Profile
- Company Name:
- IDEA Design
- Year Founded:
- 111 SW 3rd Street #4
- Postal Code:
- United States