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Tripinsurance.com
Overall Satisfaction Rating
4.39/5
  • 5 stars
    133
  • 4 stars
    36
  • 3 stars
    12
  • 2 stars
    4
  • 1 stars
    12
Based on 197 ratings
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Looking for travel insurance?

    Tripinsurance.com

    ConsumerAffairs Unaccredited Brand

    TripInsurance.com offers some of the best value and service in travel insurance. They make it easy to compare and select the best coverage for your trip by grouping their plans into three categories: Good, Better and Best. They are the only comparison website that lets you file claims on their website. They provide telephone support when you buy, while you travel, and when you file your claims. All their plans come with e-Travel Alerts to inform you of any problems that may occur during your trip.

    They have exclusive agreements with the leading insurers to sell travel insurance at consumer direct prices. These are the same insurers behind the brands you buy from your travel agent. They cut out the middlemen and save you 40% or more over similar plans from other comparison sites, travel agents, or tour operators. TripInsurance.com travel insurance plans come with a 100% money back guarantee – cancel your plan for any reason within 14 days of purchase and get a full refund.


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      197 Tripinsurance.com Consumer Reviews

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      Page 4 Reviews 91 - 120
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 29, 2015

      Even though we did not have to use the insurance policy. Our minds were at ease knowing we had a good policy to cover us during our cruise. We will purchase the same policy for our next cruise.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 29, 2015

      My overall experience with TripInsurance has been excellent. I would recommend them to a friend.

      Be the first one to find this review helpful
      Rated with 3 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 27, 2015

      I had elderly parents and thought that something might happen to them. I wanted peace of mind so I purchased a travel insurance from Tripinsurance.com. I mailed a claim once, but I didn't have satisfactory results from the claim because I wasn't covered for what I was asking for. Yet, overall, I'm satisfied with them.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 25, 2015

      TripInsurance.com zeros in on the type of insurance needed for a specific trip, then provides comparison insurance and prices - all in one place.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: Nov. 25, 2015

      I thought I had everything covered when I talked with, later received e-mail concerning coverage I wanted to purchase. I could not get anywhere with the agents when I questioned some of the things they required after my return trip was completed. I requested a copy of the conversations recorded, only to have my request ignored or refused. This is not the kind of help or cooperation I expect from their company. I no longer trust them. Contact me if interested.

      Tripinsurance.com response
      HI Frederick,
      We are your insurance agent, and are happy to help you in your communications with the insurance underwriter's claims department. I wish you had let us know you were having trouble with a claim for your trip to Alaska. Please send us an email to support@tripinsurance.com and we can check on claim status for you, or help you appeal a decision from the carrier. We are here to help. If there is any way we can exceed your expectations for good customer service, please let me know.
      Best regards,
      Dan Skilken
      President

      TripInsurance.com

      4 people found this review helpful
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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 25, 2015

      TripInsurance was the fallback in case something happened on the trip that we took in October. By using their website, reviewing all of the features that were available and by recommendations of friends who have used them also, I felt comfortable in going ahead and making the arrangements and purchased the insurance for our trip. Fabulous. We didn't need to use it, but I was very happy that it was there in case there was a problem.

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      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 24, 2015

      Good value, easy to purchase.

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      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 24, 2015

      I cannot get it to work online. But the people who help me on the phone are wonderful. It is so nice to talk to a real person.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 24, 2015

      We bought a travel insurance online for a trip in 2016 from Tripinsurance. They covered the things that we were most concerned about and did it at a better cost than the other websites we looked at. We'd definitely recommend it to a friend and in fact, we did recommend it to my sister.

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      Rated with 3 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 23, 2015

      Responses prompt. No use was made of insurance.

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      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: Nov. 22, 2015

      I was looking for a travel insurance online and Tripinsurance.com came up as a top 10 through Frommer's. It was easy buying the insurance but hard to get a hold of anybody to take care of an incident which I had with my last trip. I have been trying to file the claim online but it goes to a dead end. I also tried it over the telephone thru an 800-number but it's always busy and never rings.

      6 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 20, 2015

      I always avail of a travel insurance if I have a long or costly trip. I've been doing it for probably over a decade now and I've compared costs between TripInsurance.com, Squaremouth and others. TripInsurance typically has better prices on almost the same policies. TripInsurance customer service representatives are very pleasant to deal with. No hassle. I have also recommended TripInsurance.com to a friend. He found it very easy and got both of us a really good policy for next year's trip at a fair price.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 19, 2015

      I had a good experience in navigating the Tripinsurance website. It was easy to use and it allowed me to compare products and pick the right policy for my budget. I ended up not having to use it, so that's good.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 18, 2015

      Our Nationwide trip insurance was comprehensive. We received several travel alerts regarding India's fuel embargo of Nepal, which helped us consider alternative travel options should they become necessary. I would strongly recommend this insurance for peace of mind.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 18, 2015

      Tripinsurance.com was recommended by BajaAirVentures for our trip to swim with whale sharks in Mexico. It was my first experience with Trip Insurance. I was delighted with the information provided on your website. It was easy to understand and very clear on how to obtain the coverage we desired. Best of all, there was no confusion or small print on what would or would not be covered. Prices seemed reasonable. I have already recommended your company to a friend and will not hesitate to use you again should the need arise.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 17, 2015

      We did not need to use the insurance, but having it made our travel more stress free.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 17, 2015

      What we found most enlightening was the many "updates" of travel information prior to our departure. They were most helpful in the final planning of our trip to Peru. We did NOT experience any disruptions during our trip but we did carry our documents with us just in case. My wife and I felt secure and protected on our trip and we would recommend this company for your travel needs.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 17, 2015

      I purchased travel insurance from Tripinsurance.com to cover myself for health just in case, being out of the country. My experience with their customer service was good. I was in the process of putting through a claim and they sent forms right away. First, I called them then I did it online. Now I have to mail in or email supporting documentation. The process seems easy. Also, they have the best price and value for what I got. They covered the most things. I’d use them again.

      Be the first one to find this review helpful
      Rated with 3 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 16, 2015

      We've purchased trip insurance several times from Tripinsurance.com. Our questions were answered promptly. Luckily, we have never had to use the insurance for our trips. The true test would be how problems/reimbursements are handled. We went with this independent company after having an issue with insurance purchased through the trip provider, Globus. Plane never came, called immediately. Luckily we also called our credit card about the final payment and we did receive that back but lost the deposit and other money despite not our fault. Globus and their insurance co just gave us the runaround.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 16, 2015

      I have just recommended TripInsurance.com to ANOTHER friend. I have used them on 3 trips now and find the array of choices in insurance very helpful in choosing what I want. My sister, who is much younger than I appreciated the breakdown by age for the cost. In addition, another friend of mine had to cancel on the Italy trip 3 of us were taking, and her insurance through TripInsurance.com reimbursed her fairly and somewhat quickly. I am recently insured for a trip to Croatia. I find the advisories the TripInsurance.com emails to me very helpful. Overall the insurance is a fair price, individualized and does work when you need it to.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 16, 2015

      This is outstanding insurance. It is extremely well priced, $600 less than the same coverage as my travel agent had offered us. We have referred our friends to Dan Skilken to get their travel insurance too. Thank you Dan for finding this insurance for us.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 15, 2015

      Felt secure and safe knowing we was protected on our cruise. Everything was simple and a print of our contract. Very affordable. Thanks. Will purchase again.

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 15, 2015

      Very accommodating, well informed, helpful representatives. Gave me the time and attention I feel I needed to make an informed decision regarding the best travel insurance to meet my needs. I do recommend TripInsurance to friends and family. Thanks.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      Went on Transatlantic trip and got ill. Ended up in hospital out of the country for 12 days or so and the process to get treatment for myself and all of the necessary information so that wife could take of things there and at home was first class. The people at Tripinsurance.com were thoughtful, caring and understood the stress involved. Upon returning, claims handled professionally and fast. I recommend Tripinsurance.com to anyone going anywhere and to anyone that listens!

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      The experience with customer service is very good. I have recommended Tripinsurance.com to a friend. It's a very good website and well-designed. It helps making the decision very easy. The prices seemed better than the other places I have shopped.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      No claim needed. Appreciate the email updates.

      Be the first one to find this review helpful
      Rated with 3 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      Dealing with Trip Insurance customer team: I have no complaints. However choice of insurance providers leave HUGE margin to what can be expected when claims are submitted. Unfortunately, customer service, which represents specific insurance provider is always unresponsive, to the point, you can never get them to respond to your inquiries or answer in timely matter. It's hugely disappointing, as apparently using "middle man" like Trip Insurance gives providers excuse of treating you - not as customer, only like a bank providing money to purchase insurance. When it comes to pay outs it looks like it is almost impossible task to reason with selected insurance providers, as they try to juggle policy wording left and right not to pay your claim money. Therefore I would have to discourage anyone who is thinking about purchasing insurance through this website to become a "valued customer". Guarantee is: you definitely won't be valued in any way.

      Tripinsurance.com response
      Hi Monika,

      Let me assure you that you are a valued customer. We wanted to, and were happy to help you many times with your claim, communicating on your behalf with the insurance company as your agent. I realize that you are frustrated because you purchased your insurance, and then canceled your trip and filed a claim the very next day. We worked with you to gather the documentation you would need to show the insurance company that this cancellation was due to a new problem and not a known risk when you bought the insurance. Unfortunately you couldn't give the insurance company the medical records they required to verify the claim. When you have an aging parent, insuring a trip in the event of a cancellation is a smart investment. The underwriters we represent are some of the best in the industry, and we hope that the service we gave you in helping you with your claim shows you that you can count on us as your insurance agent to be there every step of the way. Thank you again for your business and I hope we have the opportunity to help you in the future.

      Best regards,
      Dan Skilken -
      President -

      Trip Insurance.com

      2 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      Luckily, I did not have to use my insurance.

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      Prompt payment after required documentation was submitted. Thank you.

      Be the first one to find this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 14, 2015

      My husband and I went back to Vietnam to visit my father. We booked a tour, but my father wasn't feeling well. The night we were supposed to go to Korea, he was in the hospital and his health was declining. So we cancelled our trip. He passed away that night. Upon our return, we spoke to our agent, and they were compassionate about our situation and issued us a full refund. We are very grateful for their service. We will use them in the future and recommend to our friends and family.

      2 people found this review helpful
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      Tripinsurance.com Company Information

      Company Name:
      TripInsurance.com
      Company Type:
      Private
      Year Founded:
      2010
      Address:
      17960 Andrews St.
      City:
      Monte Sereno
      State/Province:
      CA
      Postal Code:
      95030
      Country:
      United States
      Phone:
      877-219-8169
      Website:
      www.tripinsurance.com
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