Simply Business Reviews

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About Simply Business

Simply Business is an online comparison tool that provides tailored coverage and rate options for small businesses. The company, which originally opened in the U.K., expanded to the U.S. in 2017. It lets small business owners access their coverage options from various leading insurance providers online.

Featured Reviews

Miami, FL
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… The first person I spoke to was patient and he answered all of my questions. There was no pressure for me to join. He gave me advice on what to look for in case I did decide to ...

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Ocklawaha, FL
Verified purchase
I own my own business and I needed a new warranty. Someone recommended Simply Business… they did everything for me and I didn’t have to do anything. Then they sent me the stuff an...

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What is Simply Business?

Simply Business is an online insurance comparison tool that offers straightforward protective solutions for small businesses. Simply Business makes it easy to shop for the insurance that small businesses need. With its online quote form, you can get expert policy recommendations, browse coverage options from trusted insurers and buy your policy online.

It has nearly 20 years of experience supporting small businesses, with over 1 million customers worldwide. Founded in the UK in 2005, Simply Business launched its US operations in 2017 and today has offices in London and Northampton in the UK, and Boston and Atlanta in the US.

How does Simply Business work?

Simply Business works much like a broker to relieve some of the stress associated with finding business insurance. If you’re a small business owner, you can fill out a simple questionnaire to explain your insurance needs and how your business works, then Simply Business compares policies and plans from leading providers to help you find the best coverage fit.

Whether you need liability insurance or want to protect your equipment from theft or damage, Simply Business’ online tools help you find transparent, thorough quotes and a vast array of policy options.

Simply Business products include:

  • Small business insurance
  • Business insurance
  • Commercial insurance
  • General liability
  • General liability insurance
  • Professional liability
  • Errors and omissions insurance
  • Workers' compensation insurance
  • Cyber insurance
  • Business owner's policy insurance
  • Tools and equipment insurance
  • Sole proprietors workers' compensation insurance

Simply Business rates

Simply Business doesn’t offer insurance; instead, it connects businesses to adequate coverage solutions from top providers. It charges no fees for its services, but it also doesn’t offer providers’ rates on its site. However, several customer reviews say its model helped them find affordable coverage. Do note that you might have to pay a cancellation fee if you end service before your contract is up.

Simply Business FAQ

Does Simply Business offer other types of insurance?

Yes. Simply Business offers general liability, professional liability, home-based business and errors and omissions insurance.

Where is Simply Business available?

Simply Business’ services are available only to businesses in the U.S. and might not be available in all states.

Who owns Simply Business?

Simply Business is owned by Travelers Insurance, who bought the company in 2017.

Where is Simply Business located?

Simply Business is located at 1 Beacon St., Floor 15, Boston, Massachusetts. It also has a location in London.

Is Simply Business legit?

Simply Business is a good solution for business owners who want to compare a wide variety of insurance options at once. It has no local agents, so it’s not a full-service solution — but it does provide an easy way to find affordable coverage online. Its quote process is lengthy, but because it’s thorough it can help businesses find policies tailored to their needs, making it especially ideal for niche businesses.

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Simply Business Reviews

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    How do I know I can trust these reviews about Simply Business?
    • 4,646,190 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServiceOnline & App

    Reviewed Jan. 15, 2025

    Terrible company. You can’t accomplish anything on their website, so you have to call them. Be prepared to wait an hour or more on the phone to speak to anyone each time you do. They charge fees for cancellations, and don’t issue refunds for the unused portion of cancelled policies. In short, they are thieves. I’m glad to be done with Simply Business and will never go back.

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    Customer Service

    Reviewed Nov. 5, 2024

    I have been on hold for a combined 112 minutes. I have sent several emails and I am on day 4 of attempting to cancel my insurance. Cancel my insurance! Ticket number **. Simply Business increased premiums by 20% after I completed my first year. I recommend doing business elsewhere.

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    Simply Business
    Response from Simply Business

    We appreciate you taking the time to share your feedback with us and we apologize for any frustration you may have experienced.

    It appears our customer service team has successfully contacted you to resolve the matter and appreciate your patience throughout the process.

    If you have any further questions or concerns, please don't hesitate to reach out.

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      Sales & Marketing

      Reviewed Sept. 20, 2023

      This company is a scam. Please stay away. They don't process cancellation requests and issue refunds from your deposits to your current credit card. They force you to keep your account active all the time and pay them forever.

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      Customer Service

      Reviewed June 18, 2022

      I called Simply Business because I needed some information and they responded right away and took care of it. Everything was good.

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      Verified purchase
      Staff

      Reviewed June 15, 2022

      They've always been a great help in a questions or concerns I may have, concerning my insurance or anything that my knowledge is lacking. Top notch and great listeners. I've got off track talking about life and the lady on the other end was gracious and helpful to assistant my needs and this included hearing me vent. Top notch to day the least.

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      Verified purchase

      Reviewed June 9, 2022

      The rates were lower than the others. I did everything online so the overall experience was simple. It broke everything down for me step by step. Walked me through everything and that was it. It was a quick process and the rates are wonderful. I was extremely satisfied.

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      Verified purchase
      Price

      Reviewed June 4, 2022

      I went online and the options from Simply Business were good. I liked their price. I paid for the policy and have done absolutely nothing, and probably never will.

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      Verified purchase
      Customer ServiceStaff

      Reviewed June 3, 2022

      Speaking with the rep over the phone was nice, easy and straightforward. We specialize in power washing and spot washing, and we’re in our first month with Simply Business. And I haven't had any issues or problems.

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      Verified purchase
      Coverage

      Reviewed May 15, 2022

      I was having difficulty getting insurance and they found it. They got the job done.

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      Verified purchase
      Customer Service

      Reviewed May 3, 2022

      The customer service with Simply Business has always been good as well as the plan options. They fit what I need. It was simple signing up with them.

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      Simply Business Company Information

      Company Name:
      Simply Business
      Year Founded:
      2005
      Address:
      1 Beacon St. 15th Floor
      City:
      Boston
      State/Province:
      MA
      Postal Code:
      02108
      Country:
      United States
      Website:
      www.simplybusiness.com