Simply Business Reviews
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About Simply Business
Simply Business is an online comparison tool that provides tailored coverage and rate options for small businesses. The company, which originally opened in the U.K., expanded to the U.S. in 2017. It lets small business owners access their coverage options from various leading insurance providers online.
Featured Reviews
What is Simply Business?
Simply Business is an online insurance comparison tool that offers straightforward protective solutions for small businesses. Simply Business makes it easy to shop for the insurance that small businesses need. With its online quote form, you can get expert policy recommendations, browse coverage options from trusted insurers and buy your policy online.
It has nearly 20 years of experience supporting small businesses, with over 1 million customers worldwide. Founded in the UK in 2005, Simply Business launched its US operations in 2017 and today has offices in London and Northampton in the UK, and Boston and Atlanta in the US.
How does Simply Business work?
Simply Business works much like a broker to relieve some of the stress associated with finding business insurance. If you’re a small business owner, you can fill out a simple questionnaire to explain your insurance needs and how your business works, then Simply Business compares policies and plans from leading providers to help you find the best coverage fit.
Whether you need liability insurance or want to protect your equipment from theft or damage, Simply Business’ online tools help you find transparent, thorough quotes and a vast array of policy options.
Simply Business products include:
- Small business insurance
- Business insurance
- Commercial insurance
- General liability
- General liability insurance
- Professional liability
- Errors and omissions insurance
- Workers' compensation insurance
- Cyber insurance
- Business owner's policy insurance
- Tools and equipment insurance
- Sole proprietors workers' compensation insurance
Simply Business rates
Simply Business doesn’t offer insurance; instead, it connects businesses to adequate coverage solutions from top providers. It charges no fees for its services, but it also doesn’t offer providers’ rates on its site. However, several customer reviews say its model helped them find affordable coverage. Do note that you might have to pay a cancellation fee if you end service before your contract is up.
Simply Business FAQ
Does Simply Business offer other types of insurance?
Yes. Simply Business offers general liability, professional liability, home-based business and errors and omissions insurance.
Where is Simply Business available?
Simply Business’ services are available only to businesses in the U.S. and might not be available in all states.
Who owns Simply Business?
Simply Business is owned by Travelers Insurance, who bought the company in 2017.
Where is Simply Business located?
Simply Business is located at 1 Beacon St., Floor 15, Boston, Massachusetts. It also has a location in London.
Is Simply Business legit?
Simply Business is a good solution for business owners who want to compare a wide variety of insurance options at once. It has no local agents, so it’s not a full-service solution — but it does provide an easy way to find affordable coverage online. Its quote process is lengthy, but because it’s thorough it can help businesses find policies tailored to their needs, making it especially ideal for niche businesses.
Simply Business Reviews
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- 4,646,190 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Jan. 15, 2025
Terrible company. You can’t accomplish anything on their website, so you have to call them. Be prepared to wait an hour or more on the phone to speak to anyone each time you do. They charge fees for cancellations, and don’t issue refunds for the unused portion of cancelled policies. In short, they are thieves. I’m glad to be done with Simply Business and will never go back.
Reviewed Nov. 5, 2024
I have been on hold for a combined 112 minutes. I have sent several emails and I am on day 4 of attempting to cancel my insurance. Cancel my insurance! Ticket number **. Simply Business increased premiums by 20% after I completed my first year. I recommend doing business elsewhere.
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Reviewed Sept. 20, 2023
This company is a scam. Please stay away. They don't process cancellation requests and issue refunds from your deposits to your current credit card. They force you to keep your account active all the time and pay them forever.
Reviewed June 18, 2022
I called Simply Business because I needed some information and they responded right away and took care of it. Everything was good.
Reviewed June 15, 2022
They've always been a great help in a questions or concerns I may have, concerning my insurance or anything that my knowledge is lacking. Top notch and great listeners. I've got off track talking about life and the lady on the other end was gracious and helpful to assistant my needs and this included hearing me vent. Top notch to day the least.
Reviewed June 9, 2022
The rates were lower than the others. I did everything online so the overall experience was simple. It broke everything down for me step by step. Walked me through everything and that was it. It was a quick process and the rates are wonderful. I was extremely satisfied.
Reviewed June 4, 2022
I went online and the options from Simply Business were good. I liked their price. I paid for the policy and have done absolutely nothing, and probably never will.
Reviewed June 3, 2022
Speaking with the rep over the phone was nice, easy and straightforward. We specialize in power washing and spot washing, and we’re in our first month with Simply Business. And I haven't had any issues or problems.
Reviewed May 15, 2022
I was having difficulty getting insurance and they found it. They got the job done.
Reviewed May 3, 2022
The customer service with Simply Business has always been good as well as the plan options. They fit what I need. It was simple signing up with them.
Simply Business Company Information
- Company Name:
- Simply Business
- Year Founded:
- 2005
- Address:
- 1 Beacon St. 15th Floor
- City:
- Boston
- State/Province:
- MA
- Postal Code:
- 02108
- Country:
- United States
- Website:
- www.simplybusiness.com