Progressive Auto Insurance Reviews

“I had a great experience working with Laura May today. She helped me secure auto insurance for my father and made the entire process smooth and stress-free. Laura was very knowledgeable, patient, and took the time to explain everything clearly. I truly appreciated her professionalism and responsiveness. Laura went above and beyond helping me today. Navigating insurance can feel overwhelming, but she made it simple and straightforward. I’m grateful for the excellent service.” I Highly recommend Progressive Insurance and Laura May!

Tammy **. Progressive Insurance. Insurance Verification Team. I needed some help with documentation and Ms. ** was exactly what I needed at the time. We all know wits end I need the that automated phone services can be annoying. At my wits end I need a calming agent and she was the one for the job. Great to experience an agent with the skills and temperament to handle a customer like me. Give her this message please from Gregory **

Thanks, Progressive, you have saved me so much money on my insurance. I would love to speak on behalf of this company to let the people know a great company and saves money for people. Trust me, you can pick your own plan and save money. Thanks.

We had a serious accident on a freeway. The police gave us zero fault. The insurance given to us by the other party turned out to be bad. That 1st insurance company referred us to another insurance company. That turned out to be bad also. Unfortunately, we were forced to file a uninsured/underinsured motorist claim with Progressive (our insurance company). Thank goodness we'd bought that coverage. Progressive jumped on it and moved quickly.

Review for Matt at Progressive Insurance. I can’t say enough good things about Matt at Progressive Insurance. After two previous calls with other agents that didn’t resolve my issue, I was fortunate to get connected with Matt — and it completely turned my experience around. Matt was unbelievable. He was articulate, knowledgeable, and genuinely personable. He immediately understood what needed to be done and handled everything with a level of professionalism and care that exceeded my expectations.

I recommend that people look into Progressive real hard before they make a decision because Progressive is knowing for keeping money that they’re not entitled to when you cancel your claim so I would look into it very good.

Stay away from Progressive. The worst customer service EVER. Plus they are corrupted. I was in an accident, it wasn’t my fault where the other didn’t had any insurance. I had full coverage. They paid me and raised my insurance for $30 back in 2009. Then a few years ago a different problem. They are a great legal scam.

Terrible experience with them. Charged me after I cancelled, and then quoted 10 days to get my money back. Handled the claim terribly. Charged me too much for the vehicle and then undercut the value when they needed to pay. Then jacked up the rates exorbitantly. Automated the claims process such that when you wanted to talk with anyone about your claim it was a pain and treated us like crap. I do not recommend.

I was taken advantage during financial crisis they added someone to my policy without notification though they claim they did when we told them about the mistake we were told when they remove them we would be paying twice as much as before. Do not use them. State Farm treats you like a human.

With Progressive Insurance I see that we don't have any laws in the United States. My adjuster did all that I asked her not to. Mrs Roxanne ** have crossed all my human rights all my personal discresy. This is worse insurance in my life that I ever deal with. I have experience that Mrs Roxanne crossing every business and personal law threads me at this case. She did nothing positive to help me with claim so far. This lady is ignorant crier hungry criminal. This lady have 0 attention to help her clients. Her manager is bigger joke than her. This is organized crime organization not insurance company!!?