Progressive Motorcycle Insurance Reviews

They were knowledgeable, polite, friendly and fair. They answered all our questions thoroughly and we left feeling we were safe and in very good hands, feeling like it was well worth the money we spent. We had a very minor accident where the other party was at fault, and it was handled quickly, fairly and efficiently. We even had to call back with more questions, and we were given a lot of time and attention. We had options concerning the cap, and we were helped to make up our mind given our specific needs. They did not try to get more money out of us than what was necessary. We were offered many options, from high amounts to low, and we decided on somewhere in the middle after talking it over. They really know their subject and explain it well.

Their customer service is awesome and convenient and anytime I need to adjust or call for an adjustment they are quick and easy to help. I've never had to use the claims processing unit, but I've had others use them. They are horrible to deal with and take forever to handle things. There are many options that I had to choose from. I could pick and adjust my rate to what I could afford and the perfect coverage that I wanted for my motorcycle. Very easy to look into.

Every time I had to call to talk with an agent they were very helpful. They met my needs and took care of all the problems I was having. I like dealing with them. When I had to put a claim in they took care of it between 2 to 4 days. I was very satisfied with their customer service. They helped me out with what I was going through and the problem was solved. My policy has been very helpful to me. They cover just about everything. I am very satisfied with my policy. I would never find anyone else. I have collision, theft, hit and run. Also have a very low deductible. Would not go to anyone else for better coverage. I am very happy with my policy. I would never change my policy.

Very friendly. Went out the extra mile to ensure I got everything I needed. My expectations were far exceeded and my confidence that I chose the right company were all due to the excellent service I received. I did not have any claims but I am confident if I did that it would of been handled with the same professionalism that I received when I registered for insurance. Policy I have provides me the affordability I seek in a policy. I feel that my policy includes all the bells and whistles that I feel I got a great value. My policy covers all the liability and collision that I need. I got the coverage at a very affordable price and feel secure with my selection.

I find their service the best I have seen from any company. I got them thinking they are all the same then came to find they are great and features are great. The process of claims are so easy. I had a fender bender with then I rolled my bike into a car lol don't ask. They did everything to get me the best price they could. They had the best policy for me. I was like wow I got just what I need and I did not have to go to end of world to find it. Found policy just for me and I love it. They keep me covered in every step of the way. I love how well it is. I feel like the coverage I get is top notch and they are really there for me when I need them.

The people are so nice and the insurance is affordable. I recommend it to anybody. I tried other insurances but they were not very helpful and they were expensive. My claims processing was great. It is very cheap and they are very nice people. I love Progressive. It fits my budget. I recommend it to all my family, friends, strangers. My policy options are going great. They are inexpensive. I can afford them. Not like the other insurances. They cost way too much and I will stay with Progressive as long as I can. The coverage options are great. If I get into an accident, I know I am covered with no problems. The other insurances did not cover me as much as Progressive.

I called to let Progressive know I sold my motorcycle on a particular day. I spoke to a young, not very knowledgeable girl by the name of Jessica. She told me I had to send proof via email to show date of sale and then she would refund my money back to the ACH account I paid for it with last year. I told her that I closed that account. She said it doesn't matter, their policy is to still try and send it back to the bank I paid on. That's more than crazy, if I tell them I closed that account with that bank.

Great customer service. I would definitely deal with this insurance. It has great prices for me. I would definitely recommend family to my insurance. Everything in the policy option is great for me to deal with. I love the way their policy rules are. I am very satisfied with the company's coverage. The coverage can and will totally cover me. I will continue to deal and love their coverage.

The customer service with Progressive Insurance was great! They were very helpful with explaining everything to me about what they have to offer! I was also able to call and talk to a real person anytime I had any questions or concerns! They were extremely helpful throughout the whole process and explained how everything gets handled! It was a good experience dealing with them, and also a fast process! I was satisfied with the different policy options as I was able to pick one that best fit my specific needs! It was an overall great experience to have an insurance policy with them! The coverage was what you can expect from a typical insurance company, however it was an overall good experience and fit my needs at the time!

I have always had exceptional customer service from Progressive. They explained my whole policy and what I am covered for in a way that I could clearly understand. They have always been polite and answer all my questions clearly and promptly. You won't regret having Progressive on your side just in case. The claims process was amazing. It was easy to understand and do. Progressive is with you the whole way through. They will help you and ensure that you don't have any troubles. They answer all your questions promptly and make you feel great in the end

They are somewhat slow on answering your questions. But once they do, the answers are helpful. However, I do not like that I don't have an agent or representative assigned to me. Sometimes, I feel like just a number. They are always friendly and helpful when I call to make a claim. Other companies I have worked with in the past have been rude when making a claim. I wish they had more policy options suitable for my needs. I feel as though I am paying for coverage and options that I do not need. It seems like a waste of money at times. Although I believe I am paying for more coverage than I need, I have to agree that they have covered everything that I have ever had to put in a claim for.

It was a new bike and had two other vehicles insured with Progressive. I was fortunate in that I never had to file a claim. However they were happy to increase the value of my hog after I was finished customizing it. Progressive had a few policy options and the costs between policy options were not that great. Plus most of my upgrade were Screaming Eagle and Progressive ensured that if in an accident only Harley and Harley Screaming Eagle components would be used. Progressive wrote a policy that insure my Fat Boy was cover from "tires to tank" and front to back. I was so happy that I insured the next bike added to my Fat Boy, a deluxe.

Was rear ended and contacted Progressive to make a claim. They first wanted to know if we were all right, then was very fast and easy to help us with getting our bike repaired and contacting the other person's insurance company. They took their time in helping us with all the things that we needed to do to complete the claim. They took care of working with the other insurance company so it wasn't a hassle for us. Progressive has many different policies to choose from, many different options that you can get policies for. They help you find the best policy for you and your budget. The coverage is very good. You can have a lot or just enough that is legal. They help you figure out just how much coverage that is good for you.

They are very helpful and caring. I couldn't ask for a better insurance service. I will be with them for years to come. The claim process is best. It's fast, great quality, great value. It's extremely good at what it does. I couldn't ask for anything better. Policy is best. I would recommend it to anyone that wants the best policy you can have. It really is among the best of the best. It's reliable and very trusting, very good coverage, not too many you would find better. It makes me happy.

It is best for me. It took care of my family when I needed it. And it still takes care of me today. I would like to express that there are few companies anywhere like that. I appreciate the progression they give, it is better for me to know to go for me it is best. I like it very much to me. It is a good company for all options and it has taken care of my family to be in the way. It is better for me to find a company that will take care of me and my family, and Progressive is the company that cares for it and takes care of my family.

The Customer service is great. Always fast, always helpful, very friendly! One of the best brands. I'm very proud to be a customer in this! No waiting lines, you can change things online really fast. The claims processing is really fast. I never used them. But I know from a friend that he needed this. And he was really satisfied with the fast process! He recommended that to me. The policy is great, really simple to understand and reasonable. When you have a problem, call the line they give you right away a really good answer on your problem. The coverage you can choose is really simple to understand. There are many options you can choose. Really easy and simple! Coverage prices are good to understand.

I have renter's insurance through them currently, and it is like I have peace of mind on my home, but for little cost. I decided to get it last year after I purchased my new car and signing up it gave me the option to add it to my policy. Very affordable and I would have been silly not to! I would say they have the fastest and most helpful claims department I have ever had to deal with. We have had to use them last year when we had some storm damage on the house that affected some of our belongings, and they arrived within 24 hours after I filed a claim from my smartphone!

Usually quick to answer my questions when I need them, and no real issues with my plan as of yet. I wish they had more options to account for different amounts of money one would be willing to put into their insurance. It's expensive no matter what, and I wish it was more affordable. It's one of the best in the market in terms of their coverage. It covers almost everything you could want covered from the average customer.

I never filed a claim with them, even on my renter's insurance, but their rates were better than other companies I checked into. They had great rates so I would recommend them to others. They had an easy to understand policy and were available by phone to answer my questions. Overall a good company. Coverage exceeded what I was expecting at a very good rate.

There were never any increases in their rates. The renewal process was very simple and easy to understand. The claims process was simple and easy to understand. I never had to make a claim, which I am happy about. I had their card with the 800 number, and I kept the card in my wallet. The policy options are similar to those in their automobile policy options; collision, a deductible, liability coverage, uninsured motorist, and medical. Their coverages were similar to those of their auto policies. I felt I was covered for just about everything that might happen to me. I never worried about not having enough coverage.

The customer service experience was great. All of my questions were answered in a respectful, caring and timely manner. The reps are very knowledgeable and helpful when resolving any issues that are discussed. The claims process is very easy and quick. The steps that are taken to resolve a claim are easy to understand and easily done. The representatives are helpful and do kind when you speak with them. The policy option is great for any motorist. It has a lot of options to fit any one person's needs. Whether you're a hard motorcycle rider or just a novice rider you can find what's good for you. The coverage is great. From the minimum insurance needs to the highest you can find what you need with the coverage options.

When I asked questions about my insurance the customer representative was very respectful. They explained the benefits of having their services and without having any at all. The service overall was way better than I expected it to be, because this was my first time getting insured. It wasn't too complicated or time consuming, everything was done in a decent time frame. Since it was my first time doing the claims processing the customer representative helped step by step on what it was about. All of my questions were answered with a kind tone. The policy options were pretty good. I chose the cheapest choice because that's what suits my family's needs. I liked the options overall because none of them were contradicting the contract of agreement and were all reasonable reasons. The coverage was a lot lo1nger than I th1ought it was which is awesome. As anyone else coverage is the only way you're protected and they made that very clear.

Friendly customer service and thoughtful, caring representatives that are well qualified for the job. Very helpful and also attentive and truly care about the customers feelings. I personally have never filed a claim on my motorcycle but some close to me have and claim it was a awesome experience and process that was quick and simple to complete. Great tools for navigation on their websites and great options that are suitable for any and every family makeup. Also they have great home and auto-bundling options. Their coverage is made to suit just about any individuals preferences. I was able to easily and quickly find awesome coverage with the help of a representative.

There is not a long hold time when you call customer service. Timely response when trying to find out if certain this are covered under my plan. Luckily I have not had to make a claim thus far. Based on their regular customer service I would expect the claim process to be equally satisfactory. They seem to have a broad coverage plan at a competitive price compared to other agencies that I have compared to. I would recommend them to my friends or family. They cover almost everything from small ticket items all the way to large ticket items, and will customize a plan for you that will fit your budget and property.

I contacted them after having been insured with them for approximately 3 weeks. The motorcycle had been stored for a good 8 months and was in the shop getting ready to ride again. A personal policy was in place. I called to inquire if their personal policies would also cover business use, or vice versa. In the hypothetical event that we chose to utilize the bike as a gas saver when meeting with clients for business. The representative began to type (I could her keyboard) and then stated that she cancelled our policy because they are "now aware the motorcycle could be used for business". One hour and twenty minutes on the phone, to ask a simple question only to have my policy cancelled. They refused to reinstate or maintain the personal policy, even though it is currently being ridden for personal use. I will lose the 3 weeks of money I paid to them (no big deal, but annoying none the less).

My son was involved in a motorcycle accident Feb. 2014, that the other driver was clearly at fault. The accident happened on a Thursday late afternoon, Progressive did not speak to my son until late Friday afternoon and by Monday morning they called and stated my son was actually the one at fault!! Are you kidding me?? They stated they had video to prove it and that they would send it to us. They never have. We had to go to the place and get video ourselves. The video clearly shows the other driver at fault. My husband and I have both done the investigation for Progressive that shows the other driver is at fault. We sent our findings and our copy of the video to Progressive and they have stated they will not change the determination because they already paid the other party. They also stated that their field investigator had just grabbed video on his phone.

I had Progressive Motorcycle Insurance for almost 1 year when my motorcycle broke down a block from my home. I contacted Progressive to get a tow and they stated that they will contact someone right away and I would get a text who the company was and time to make service. After 1 hour waiting for the tow I contacted the tow company who outright lied and stated they are leaving now. 1 hour later and still NO tow and I again called who stated that they are preparing to leave and had to find straps to secure my bike. After 1 hour later and still NO tow I contacted Progressive and informed them what happened and they stated they would cancel and send someone else. Again after waiting over 2 hours and NO tow, I finally got fed up and contacted Progressive again and told them about the situation and I told them I would push my 650 lb. motorcycle the 1-2 blocks home and will call them the next day and get it towed.

My motorcycle insurance is great. I've been with Progressive for about 4 years going on 5 here in May and they always have my back when I need help. I'd recommend this insurance to all motorcycle drivers because they are also cheap and easy to use.

Great value and top notch when it comes to motorcycle insurance... Wouldn't want any other company to cover my gsxr. My husband was involved in a motorcycle accident about four years ago. He was severely hurt and his bike of course was in pieces. One of the first calls he made was to Progressive to let them know about the accident... By the time he was out of the hospital about a month later he was already shopping around for a new bike. Thanks again Pam. :)

My spouse and I were on a ride and stopped in Coosbay Oregon to get gas. We had just pulled out onto the street and moved into the second lane when a car came across our lane and stopped. Unable to stop that suddenly we hit the side of her car. I was lucky because as a passenger I most likely would have been thrown off the bike and over her car but my spouse positioned the bike sliding it into the car rather than head on. We were traveling at 15 miles per hour. The driver was ticketed for failure to yield the right of way and found 100 percent at fault. Our bike was totaled and both my spouse and I were injured. He was taken by ambulance and I was taken by police vehicle to the ER.

Progressive doesn't even deserve 1 star, was paying $80/mo for a 2010 Kawasaki Ninja 650R for a couple years, replaced it with a 2015 BMW S1000RR. I knew it would be more expensive because it's a super sportx but Progressive wanted to charge me $1200 for the first month, a $600/mo after that which is INSANE even for a super sport. I called around and Geico agreed with me that it was an absurd number and said theirs would get me x3 the coverages for half the deductible for $160/mo and they suggest I call them back and let them know that something must be wrong on their end.

I bought twice as much Motorcycle insurance as I probably needed from Progressive. I live up to my obligations and figured I better everybody is protected in case something happens. Unfortunately Progressive does everything it can to avoid living up to it's obligations. My motorcycle somehow fell over in the garage and damaged my wife's $30,000 car. Not much, but it will cost about $1400 to repair. Progressive said they won't cover it because it hit my own property. So what? I buy insurance to cover me and other in case of any accident! I told them it's a good thing I don't have them for house insurance! If my kid set the place on fire by playing with matches, I'd be out of luck.

Clean record for over 10 plus years and each year my rates keep going up. I have used Progressive since the day I bought my bike...3/2012. To this day have never used the insurance or any other insurance, except to pay them money. I think I figure it out somewhat. They have disappearing deductible. So that keeps going down but to make up for it, my rates keep going up.

I was hit by a ** whose tire had a blowout and my motorcycle at 65 mph. Days later he told Progressive that I ran into him and injured him. Progressive took his side due to a false police report.

Unfortunately I did not shop around as I should have before purchasing coverage after financing a new motorcycle which required immediate proof of insurance to finalize the deal. As a wounded warrior and a USAA member I followed USAA's recommendation and through the USAA website purchased a Progressive policy. Following further research I discovered other quotes from 2 other large insurers that offered better levels of coverage for half of what Progressive had charged.

A customer of 15 years, car and motorcycle policies and they drop the ball on me. An open shut case against a fuel station selling bad gas, thousands of dollars in repairs in which should be covered under comprehensive coverage and was denied. Now I'm left with a $16,000 bill and it only took them 54 days to come to "THEIR" decision. Did original adjuster, Mike ** take a fuel sample? No. Did they wait a month to get the wrong sample? Yes. Do claim reps, Jina ** , or San Antonio manager (Jennifer **) return calls or emails? No. Very displeased and now seeking legal assistance.

October 26, 2014 - Was attending Taste of Atlanta. I parked my motorcycle at pay parking lot, at 351 Moreland Ave NE. At 6pm, I return to my motorcycle and discovered both blinkers were broken. It was getting dark and I did not take any pictures and no one was around who witnessed the incident. The following day upon closer inspection, I discovered a dent in my rear fender about 1/8 deep and about 1" in diameter. Insurance was called and a claims adjuster came to my home. He looked at the damage and agreed it was vandalism. He took pictures and left. I was instructed to get a police incident report in which I complied with. I called my agent Mark **. He said he can not help with my claim unless my friend, whose motorcycle had a broken air box, talks to him first. I asked my agent what does my friend's motorcycle have to do with claim. We have different insurance agencies, and my friend Carter, said and feels he should not be involved with my claim.

Motorcycle was vandalized, no signs of a hit and run (residence in low-income area in Southern California). Waited 2+ weeks for the adjustor to arrive. Progressive wanted me to push my motorcycle into my garage and "fix my it the best I could over the weekend" so they could revisit the scene at a later date. Adjustor also didn't want to pay for towing and refused to pay for cheap Line-X paint (you can't just spray one panel...it won't match the rest of the bike). Senior adjustor called and said "I'm afraid I have some bad news". I said, "I'm afraid I have some bad news as well". Recently filed small claims lawsuit for breech of contract, failure to comply with local and state policies, loss of work and duress. Progressive is deliberately causing harm due to the fact that they know that this is my primary vehicle and that I need this vehicle to run my business. Shame on you Progressive (**).

I just received my Progressive renewal policy on my motorcycle. I have been insured with them for over 3 years with no claims and no accidents. They increased my yearly premium by 27%. My jaw hit the floor! They did include a Notice of Underwriting and Rating, which stated that it had to do with my credit report. What? My credit score is near perfect. Everything says, up to date, no late payments. So I called Progressive. It seems my credit score revealed I purchased a car. Yes I sure did. They told me that their statistics indicate that when you have financed a car within the last 13 months, that it is more likely you will file a claim on your motorcycle. HUH? I had them repeat it. I am unable to wrap my mind around that.

After 5 plus years of on-time payments...No claims....A perfect driving record...upon cancelling my policy...After selling my prized possession Harley Davidson motorcycle (due to financial problems)...I was surprised to be ordered to pay a cancellation fee...Was told if I lived in Florida (company based headquarters) there would be no fee...How is this Fair????

I called Progressive for a quote. I was referred to them by my insurance company USAA. USAA covers veterans and active military but does not offer motorcycle insurance. I answered all the questions accurately and honestly. I have no tickets or violations in the last 27 years. I was asked if I was a homeowner and I am. I own a beautiful 12 year old mobile home with all the modern goodies. I was quoted a price and prepaid a year in advance. A few weeks later, I receive a bill for an additional $149.00 because my mobile home is over 10 years old and doesn't qualify as a home under their guidelines. I explained the original quote and was told it was in error. I assume that their employees are poorly trained or they are trying to scam a new customer for more money. I called another company and was quoted far less. If this is how Progressive scams veterans, why are they allowed to remain in business? I was lied to. I suggest other veterans and active military avoid this company.

Avoid this company. Simply Google search and read all of the negative reviews that far exceed the positive ones. Progressive is the absolute worst. I was hit by a vehicle while operating my motorcycle. The other driver was at fault, pled guilty to careless, etc. So of course following a good ol' smash up/road pizza incident, then comes the bills.

My husband had coverage on one motorcycle with Progressive for a year at (what we thought was) a reasonable cost. This year, he decided to get another bike. We went from $92.50 to $300 premiums. He decided to shop and was offered better coverage on both bikes for a $63 premium by Geico. When my husband cancelled the policy six days after adding the second bike, he was told he still owed $250 for the balance of the month. Not only will Progressive grossly overcharge for premiums, but they will rip you off if you cancel coverage and threaten you with collection proceedings if you don't pay it within a week of cancellation.

I called to cancel my policies today with Progressive. I moved and was looking to move my policy coverages too. Progressive quoted my new policy $70 higher a month, so I switched companies. Well, I called Progressive back up to tell them I was canceling. They cancel my auto and tell me I will be receiving a small refund. I am then told that by canceling my motorcycle policy that I owed them money! They just took out a substantial amount for the premium two days ago 9/17/2013. It is now 9/19/2013. They should be giving me back almost all of my premium. They come up with some bullcrap about how they get to keep 90% of the policy money paid into it and that I owed them $7.00. What is this crap? I feel that they stole my money.

My son took my motorcycle one evening with my full permission. While he was riding, a car pulled out in front of him causing him to crash and was severely hurt. This motorcycle was not his, it was mine. I gave him permission to ride the motorcycle. He had moved in with us for probably 4-6 months. Progressive said, since he wasn't on my policy, they were not covering the claim! My son doesn't live with us full time like right now he hasn't lived with us in months. The driver that pulled out in front of him didn't have insurance! He has been off work since the accident and is more than likely needing additional surgery.

I was a Progressive customer for 4 years entering into my 5th. The problems all started when I purchased a new Harley-Davidson motorcycle. Progressive added the new vehicle to my policy along with the one they had been insuring for 4 years. One day I was on their website looking at my account and noticed a policy declaration stating that I was not going to get Progressive's best rate. I called the company and asked then how they arrived at this decision, and the gentleman on the phone said it was because of my credit rating, and the fact that I had purchased a new vehicle and they did not like the way I was paying for my insurance (payments instead of a lump sum). Well, my average credit rating for all three bureaus was 780, then about the vehicle I purchased, it was the motorcycle they were insuring. When I questioned them as to what they were using to determine my rates, they said, "Well, that's just the way it is." So my policy went from $600 to $1,600. I went to GEICO.

Let me start by saying I have been with Progressive for nearly 8 yrs. I've only used their services for unlocking my car or a flat tire, until recently. The last year I've had 2 incidences that left a salty taste in my mouth towards this company. (It’s windy, but worth the read.)

My 2011 vehicle was parked on the street in front of my home and was hit while parked. Progressive to Progressive. I was told would go smooth. No way. I am on about a month and a half with a rental. It isn't even my side of the insurance responsible. I feel like I have no representation. It would have been cheaper to authorize the new parts than to try and fix things knowing they would break or not be the same. Hello, my convertible top frame bent? Straighten? Then used? Uh, no. The top is the most sensitive part. It was fine when their client hit a parked car with his motorcycle on a residential street. And cheaper. They will be losing my policy with 4 cars. A boat, motorcycle, and 2 houses. So disgusted with their appraiser who refused to call me back. DONE!

I had 7 vehicles insured with Progressive including motorcycles, boats, an RV, and then my personal vehicles. I had heard rumors about Progressive's founder and his Political Involvements so I simply called Customer Service to ask if there was any validity to the claims. The woman got extremely rude and put off from the start. I was kind of shocked because my question was so simple. She went to DEFCON 3 immediately. I cancelled all my policies that afternoon and paid by credit card all of the outstanding recurring monthly charges I would have since I cancelled almost in the middle of the month. Then it happened. The bills started coming in via mail. Previously, it was all email.

I bought a motorcycle in June 2011. I insured it through Progressive because USAA doesn't directly insure motorcycles. The monthly premium was around $58 for the first year. After the second year, it dropped to $48 because I had no accidents or moving violations. This year, when it was time to renew, it went up to $63.48. I called them and they told me it was because of factors that had changed in my area and fraud, etc. So basically I am expected to pay more for no fault of my own. I called Allstate and it will be around $23.73 a month. I immediately switched and cancelled my policy with Progressive.

As someone who lives in the NYC area, but keeps his motorcycle on LI for weekend recreational use, I had no problems on a good rate for the first year and a half on Progressive. Then I got in a small accident (elderly woman changed lanes into me without looking). No injury to me, minimal damage to bike - nothing that would even qualify for being a claim. But as part of this, my "garaging address" somehow got changed on their end and now out of the blue, they've tripled my annual premium and to change my garaging address back to what it was and is, they want to see proof that I live there! Apparently I have to pay a friend's utility bill in order to be able to keep my bike in his garage!

I have had Progressive for a total of 4 1/2 years. On Monday, October 8, my bike blew a main engine bearing which locked up the back tire causing me to crash. I called my agent and was told they need to "check my coverage". I was put on hold for about 8 minutes and after spending about 30 minutes describing the same information, the call was done. The next day, the adjuster came to look at the bike and said the engine wasn't covered (which I already knew); I was insured for all my upgrades. The bike is now totaled and after trying every trick to squirm out of covering it, they are trying to demand my cellphone record for that day saying I was probably texting. I was on a motorcycle going 60mph not possible to text. Screw you Progressive!

My son bought a new car and he did an online quote, $244 a month (I was already paying $84 a month for full coverage on my car). Long story short, they wanted $298 after we did an online quote (and everything was included). If an attorney wants to contact us, we have 2 online quotes (saved) and they could not honor a quote from the day before. I cancelled my car policies and my motorcycle policy.

I paid in full for one year insurance on a motorcycle rider insurance. I have asked them to send me the policy with the correct VIN number since 1/14/2012. I'm still waiting.

For everyone ever considering using Progressive Insurance for their insurance choice, please beware. My husband and I were in a motorcycle accident, suffering major injuries, including a broken neck and a traumatic brain injury. We thought we had medical coverage with our policy. Ben was informed he did not have that coverage but his passenger was entitled to $15k for medical care, which would have helped but nowhere near covered the expense.

I was hit by a car, while waiting, at a stop light, on my motorcycle. The impact knocked me 95 feet, destroyed my motorcycle and me. The person who hit me was under-insured. I have under-insured coverage with Progressive insurance company. After 7 months, I have yet to be compensated by Progressive.

I carried Progressive insurance on my vehicles for 7 years with no claims. Through the whole 7 years, they had full access to my checking account via ETF. When I purchased a new Harley, they refused to insure it and fax the card to the dealer because I did not have a motorcycle endorsement on my driver’s license. Without insurance, I could not pick up bike from dealer. Without bike, I could not take driving test for motorcycle endorsement. So I insured the new bike with Geico over the phone. Geico faxed the card to the dealer and gave me 30 days to get my driver’s license endorsement.

On May 8, 2010, I was involved in an accident with a person who was insured by Progressive. The man was on a motorcycle and driving the wrong way down a 2-way street to pass by traffic and drove directly into me. At the scene of the accident, there were multiple witnesses, and a witness gave a statement to the police as she was in front of the accident as it happened, confirming the driver of the motorcycle was at fault.

In February of this year, 2010, I went online to see if my insurance rate was raised or the same. This is the month that it was due to be paid for another year. I had my 1965 Kit car and 1992 Toyota Camry insured with them, as well as my homeowners and motorcycle. To my surprise, the policy had been cancelled 5 months earlier! I called the 800 number ASAP as I was at work and had driven that day, as usual. They told me they had sent out a collection notice for $130.00 at the 6 month interval of the policy.

I am a new customer of Progressive. I am very unhappy with the practices of your company! I called to receive a quote with your company a couple of months ago for auto, motorcycle and home. The quote I received for auto was reasonable so I accepted.

I have a motorcycle and motorhome insured with them. I have been paying for $5,000.00 coverage on my vintage Honda Goldwing. It had an accident while transporting, The claims adjuster came out and said it was totaled and the damage was $4,700. Now they are only offering me $1,700.00 and take my motorcycle and will not step up to the plate and pay what I have been paying for.

The following week a S. ** called to tell me he was the investigator and he would be in contact when the papers came across his desk. He had a very bad attitude and was being slightly suspicious of me.

I have been insured with Progressive for our four motorcycles and boat. My policies are always paid in full. I revised our policy to remove a couple of the motorcycles and each time I received a copy of the revision, it was incorrect. I have spent so much time contacting them to make sure they had the correct information and each time it would be wrong, they would remove the wrong motorcycle and keep the one I wanted canceled on the policy. Long story short, I was overcharged many times and they couldn't get it right. So when renewal time came, I said "Are you out of your minds? You guys need to get it together." They sent me an additional bill for what I don't know. The initial policy was with 4 motorcycles and ended up with only two remaining on policy. They said I owe additional money.

I filed a motorcycle theft claim on June 22, 2008 A month later I called for a follow up, and they said they need more time, 2 months after I called for another follow up, Jamie said she still needed more time, I, then called the supervisor, Jordin, and he spoke to me like I was a criminal, the other conversation was like a bad faith situation, he was no help.

I was had a motorcycle accident in a remote area of California. I placed several calls for service with the help of a passer-by. After several calls, I never received assistance. I was stranded in a remote location for three hours and had to dig my motorcycle out of the dirt.

Our customer's motorcycle was towed into our shop July 14, 2007. We paid the towing expense and the owner submitted the claim to Progressive Roadside Assistant Insurance for reimbursement. By August 31, 2007, having not yet been reimbursed, I contacted service rep Jenny at Progressive at 1-800-888-7764, and she stated that they had not yet received the claim. I resubmitted the claim on August 31, 2007 via letter stating in boldfaced and underlined wording that to Please make the check out to our shop. By October 18, 2007 we had not received reimbursement, and I called Progressive again and spoke to Eric who said that they had sent the check to the customer and not to us. He said they would put a stop on the check and send us a check that would arrive within 10-12 business days. I explicitly stated during this conversation that the check should be sent to us and referred to the August 31, 2007 letter.

(1) Progressive overcharged us $35 month for motorcycle insurance w/o informing us. when we brought it to their attention they changed and reimbursed us. (2) Progressive kept raising the rates on our new vehicle quotes, giving us the until you send us this information/form run around. Then they would charge our checking accounts and later credit them. It was a mess trying to figure out what the heck they were doing. (3) So I called and cancelled and they charged me a $85 fee to cancel my insurance!!! What a rip off.