Consumer Reviews and Complaints
I had 2 vehicles on my policy with Allied Insurance (AKA Nationwide) for well over 5 years and had never filed a claim. My payments were on auto pay and I never even had to call the company a single time. By all accounts I was the ideal customer. I sold 1 vehicle one summer, and then sold the other vehicle the next summer. When it came time to cancel my policy I called my agent. At that time I discovered I had forgotten to remove the vehicle I had sold a year prior from my policy. That was my mistake. When I canceled my policy I requested that since I had paid for a vehicle I hadn't owned for an entire year that they waive the prorated $102 on my last statement. My agent said that would be no problem and that he could backdate the policy cancellation to accommodate my request. For the next 2 months I got invoices stating my final payment was past due. I called several times asking if I needed to pay the $102.
My agent said not to worry about that and all would be forgiven and that all he needed was proof of when I sold the vehicle. I sent him documentation and never heard back from him. 5 months later I am getting calls from a collection agency for this past due bill. Now that I talk to my agent he claims that since the policy was canceled so long ago that they can't do anything about it now and that this should have been taken care of months ago. I requested it be taken care of the day I canceled the policy, so I have no idea why they are trying to place the blame on me. It's almost as if all the effort I had made to get this resolved has been ignored. I figured that since they had gotten a year's worth of free money from me paying on a car I no longer owned that they would have no problem waiving the $102. It turns out I was wrong and Allied/Nationwide is immensely greedy and dishonest.
I'm just glad I never had to file a claim, because I'm sure that if they are willing to squabble over $102 that they would have definitely refused to pay any repair bills I might have had if I had been in an accident. The annoying thing is that if they had told me I needed to pay the $102 the first time I called then I would have paid it with no issue. The lies and the misleading statements and false promises for the last several months are what annoys me the most. I am absolutely never getting insurance from Allied or Nationwide again. Nationwide is on no one's side but their own.
They are there for you and very helpful and they pay you right away. Pay for wrecker service, they call you and get all details. You can pay by the month or by the year. Can talk to a person.
Good rates, good service, working website, no complaints all around so far. They handle our home and car insurance needs. We haven't had to call upon their services yet, and surely don't plan to have to. I like that they work with one of the banks we also use for our banking needs, so it makes it a one stop to take care of these two needs.
The price is acceptable and decent for this state. I've always gotten very quick responses from the company about questions and policy changes. I've insured multiple cars with this company. The company offers discounts for multiple policies (home, etc). I even insured my daughter's car when she was a teenager and the premiums were quite reasonable.
I have never had to make a claim so I really don't have much of an opinion of this insurance company. I do feel that their premiums and deductibles are reasonably priced compared to other companies that I have looked into. It is also the company my parents use so it was a very easy transition when I came off of their insurance.
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We were going through Progressive Auto Insurance and our rate was very high. We went and met with an agent and he found us Allied and got our rate down $100 a month and we've had nothing but a great experience with them and customer service since switching over to them. I'm really hoping in the future that they continue to satisfy us and we continue to have a good experience with them.
Hubby takes care of this. I have no say or concern, not me, but everything seems fine. Works for us, not himself so we will stay with him. I like my agent, does a great job taking care of all our car insurance needs and the house and motorcycle.
I had a difficult time with a claim in the past and it took a number of phone call to my agent as well as the claims adjuster to finally straighten everything out. Also I think my rates are a bit too high. I have both my auto and homeowners with Allied and I have considered changing to another company if I can ever find the time to get additional quotes.
Satisfactory but did not provide me with chances for discounts that I had. Didn't ask if I qualified for any of them, just gave me the price that was listed. Gave me a decent price for my history and age but was still not the cheapest that I (much later) found. I was told at the time that what they gave me was the cheapest they had heard of and this obviously wasn't the case.
Good experience with agents in my local insurance company. Have not had problems with company or having an wreck. My rates have been ok because of lack of a car wreck. Would say my insurance company is a good company.
It is affordable and I have had no issues. The auto insurance has amazing and professional representatives and have had no problems generating a claim. Despite only having one accident, the cost of the insurance only went up 1.00 over the course of a month!! I would recommend the insurance to friends and family!!
I love them. I had an auto claim and it was simple and easy to use. They helped me by giving me a loaner vehicle after I hit a deer and the collision shop they recommended did an outstanding job to fix it.
Allied has great representatives who have always made me feel welcome. The policies are easy to understand, versatile, and affordable. The long term, multi-policy discount doesn't hurt either.
Great customer service and their rates were lower than our last insurance company and we were with them for years. The ease of having a local agent makes answering our questions easy instead of having to call a call center located who knows where. Our rates dropped approximately $35 a month after switching and those savings will help immensely as we are a young couple.
Matthew BrodskyInsurance Contributing Editor
Matthew Brodsky is an established expert on insurance, having written hundreds of articles and other pieces of content on the subject, interviewed countless practitioners, and attended dozens of conferences and events. He served as an editor at industry magazine Risk & Insurance for six years.
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Allied Insurance, founded in 1929, has expanded over the years to include home, car and unique insurance offerings, this includes recreational vehicles. A subdivision of the Nationwide Insurance company, Allied Insurance has a wide variety of insurance services that consumers can take advantage of for their personal or business use.
- Easy payment discounts: Receive a one-time $30 discount for signing up for auto-payments
- 12-month rate lock: For the first 12-months with auto and home insurance plans, the rate is locked in for the full year. Other insurance companies normally only offer a 6-month rate lock.
- Customized Features: Sign up for Allied Rewards and Allied Extra to customize your policies. These features are available online and can help you set up automatic payments and bill reminders.
- Easy-to-use website: Their website includes automatic payment reminders, direct debit and other great features to help make payments and add services to an existing insurance plan.
- Bundled insurance discounts: Allied Insurance offers a lower premium if you have multiple policies and you can receive an additional discount when you add life insurance.
- Best for Student drivers, new drivers and drivers who recently purchased a car.
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Allied Auto Insurance Company Profile
- Company Name:
- Allied Auto Insurance
- Year Founded:
- 1100 Locust Street
- Des Moines
- Postal Code:
- United States