Follow us:
  1. Home
  2. Homeowners
  3. Vacuum Cleaners

Kirby Vacuum Cleaners Reviews

Kirby Vacuum Cleaners
Overall Satisfaction Rating 2.90/5
  • 5 stars
    12
  • 4 stars
    7
  • 3 stars
    3
  • 2 stars
    1
  • 1 stars
    19
Based on 42 ratings submitted in the last year

This company is not yet accredited. See reviews below to learn more or submit your own review.

For nearly one-hundred years, The Kirby Company has manufactured superior, American-made home cleaning systems. Kirby does not sell directly to the public but continues a long tradition of distributing its home cleaning systems through independent distributors, who are responsible for running their own businesses. Over the years, this distribution system has afforded thousands of men and women the opportunity to live the American dream of owning and operating their own businesses.

Experience has taught us that customers prefer to try our premium cleaning systems in their own homes before purchasing. Customer satisfaction is our top priority. If customers have any questions or concerns regarding the in-home demonstrations of Kirby cleaning systems or the cleaning systems themselves, please email us at consumer@kirbywhq.com, or call us at 800-494-8586, Monday – Friday, 8:00 a.m. – 5:00 p.m., EST.

Get trending consumer news and recalls

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Are you this business?

    Kirby Vacuum Cleaners Reviews

    Sort: Top reviews
    Filter by: Any

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Kirby Vacuum Cleaners?
    How do I know I can trust these reviews about Kirby?
    • 2,596,475 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 2 Reviews 10 - 20
    Rated with 5 stars
    Verified Reviewer
    Original review: May 8, 2020

    Expensive in the beginning but last forever and it can be renewed or repaired. Does a good job of cleaning on all surfaces and is self-propelled. We have ours for twenty years and other than changing the bag we've only replaced the power cord drive belt and roller brush. I have no expectation that it will not work and if it does, it can be fixed.

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: May 6, 2020

    My favorite thing is the Power Drive. It feels like it's floating over the carpet. Next favorite is the powerful suction. Next is the easy bag change. The attachments are terrific, however not the easiest to put on and off.

    2 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: May 6, 2020

    Price is way too high. The machine does a great job of cleaning the rug, Lots of power attachments are fair. Repeating myself, this is sold by door to door sales and the price is high for that reason.

    5 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: May 5, 2020

    I recently purchased a new Kirby, I had one several years ago so I was familiar with the product. This particular machine is very heavy and difficult to maneuver, in order to use the hose attachment you literally have to take off the vacuum head and put on the hose. This is not very convenient or efficient. I would say that for the price this is not a good buy.

    3 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 4, 2020

    Bought a Kirby Avalir salesman said it made of stainless steal or whatnot. The vacuum has turned color it now has spots on it, tried to polish us out, it doesn’t, the only thing that has touched it would be the carpet foam. And the carpet shampooing nozzle I’ve had to replace twice. That in my opinion should not happen in such a short time. Also it’s hard to find the shampoo for the Kirby day can only find it in a lavender smell and it’s a horrible smell. When you buy the carpet shampooing system it comes with a citrus smell which smells pretty good however you can’t find it only the lavender. Yuk! Spent way too much money on this. I’m not even sure the carpet shampooing systems really even cleans the carpets.

    12 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: May 4, 2020

    Works well as designed, but far too heavy and bulky. Models with equivalent or better performance that are less expensive, more versatile and lighter are available, and I would strongly suggest going elsewhere for your vacuuming needs.

    6 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: May 3, 2020

    I have owned a Kirby for many many years and you get what you pay for. It might cost a little more than others but in my opinion it is well worth it. I am very happy with the way it cleans and although I haven't used the shampoo attachments my Mom use to so I know they work great too.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: May 2, 2020

    This Kirby is built to last. They are expensive but they never break and they keep their suction. They are also heavy which makes them hard to do the stairs. The attachments work very well and are easy to put on and use. The only thing that you ever have to replace are vacuum bags and the rubber belt and the belt lasts for a long time.

    3 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: May 1, 2020

    It cleans the carpets really well. Also has a shampoo attachment. The demonstration proved it did better than the vacuum I had. I vacuumed with my vacuum and then the Kirby rep went over it with the Kirby vacuum and I was amazed at the dirt that was picked up that my vacuum missed. If a Kirby comes to your door let them demonstrate. You will see what I'm talking about.

    3 people found this review helpful
    Rated with 4 stars
    Verified Reviewer
    Original review: April 30, 2020

    For me this vacuum is easy to use. The attachments are easy to use although the hose attachment could be about 2 feet longer. Changing the accumulation bag is easy. Using the carpet shampoo attachment is a bit of a challenge.

    2 people found this review helpful
    Loading more reviews...

    Kirby Vacuum Cleaners Company Information

    Company Name:
    Kirby
    Year Founded:
    1914
    Address:
    1920 West 114th Street
    City:
    Cleveland
    State/Province:
    OH
    Postal Code:
    44102
    Country:
    United States
    Phone:
    (800) 494-8586
    Website:
    www.kirby.com