The company has taken down its customer service page and is investigating10/12/2017 | ConsumerAffairs
Equifax has reportedly disabled a customer help page on its website and is investigating whether hackers used it to recently breach its network.
Tech site Ars Technica broke the story, quoting a security analyst as saying he noticed the Equifax site was redirecting visitors to another page and instructing them to download a fake software update. It's unknown how long the fake page had been up or how many people had followed the fraudulent directions.
At this stage of the ...
The recent Equifax breach may require multiple layers of protection10/05/2017 | ConsumerAffairs
Equifax's massive data breach, disclosed nearly a month ago, has prompted millions of consumers to consider taking additional measures to guard their identities.
In that breach, more than 145 million consumers' names, birth dates, and Social Security numbers were exposed to hackers.
Equifax has announced that it will provide a year of free credit monitoring to all consumers. Additionally, it says it is developing a tool that will allow consumers to freeze and unfreeze the...
These services don't prevent identity theft, but they will alert you to suspicious activity09/19/2017 | ConsumerAffairs
In the wake of a security breach that exposed personal information for 143 million Equifax customers, cyber security companies are seeing a spike in business.
Bloomberg News reports Equifax knew about its server vulnerabilities as early as March, when its systems were breached for the first time. Company officials say the two intrusions were not related.
It’s not good news for the company, which already faces state and federal investigations. Meanwhile, consumers aren’t t...
The company says the breach is limited to purchases in taprooms and table service restaurants09/29/2017 | ConsumerAffairs
Whole Foods, the popular supermarket chain purchased by Amazon a month ago, has reported "unauthorized access" of debit and credit card information on one of its point-of-purchase systems.
The breach occurred on the payment system used by taprooms and table service restaurants located within some Whole Foods stores. The company said the payment system used for grocery purchases was not affected and consumers who did not charge purchases at taprooms and table service rest...
Expert suggests thinking about where you shop and how you pay11/23/2016 | ConsumerAffairs
Consumers are buying more of everything online, so it shouldn't be a surprise that they are doing more holiday shopping with their mobile devices and PCs.
The National Retail Federation predicts consumers will spend more than half their holiday shopping budget online, a fact that probably hasn't escaped notice by hackers and cyber-thieves. So before you place the first online order, consider how best to protect yourself.
First and foremost, be mindful of where you connect...
Results of recent legislation called 'statistically insignificant'06/08/2008 | ConsumerAffairs
By Martin H. Bosworth
But a new research report claims that data breach disclosure laws have no measurable effect on cases of identity theft, due to the many factors that hinder accurate reporting of cases of identity theft and connecting them to known breaches.
A research team at Carnegie Mellon University used data on identity theft supplied by the Federal Trade Commission (FTC) and performed analyses of states that had passed legislation governing data breaches from 2002 to 2006.
Sensitive records on 143 million consumers may have been stolen09/08/2017 | ConsumerAffairs
Equifax, one of the three U.S. credit reporting agencies that holds sensitive information on nearly every American consumer, reports hackers gained access to files on as many as 143 million people earlier this year.
According to the company, the cybercriminals used a vulnerability in “a U.S. website application” to gain entry in mid May of this year. The breach was discovered in late July and was stopped at that time, the company said.
An investigation was begun immediate...
This is good advice to heed throughout the rest of the holiday shopping season11/30/2015 | ConsumerAffairs
Shoppers who braved the malls on Black Friday might have risked some pushing and shoving but not a lot more.
Those taking part in Cyber Monday run the risk of having their identity stolen. The risk is greater because they are making their purchases online, where a data breach or one-on-one hacking can expose shoppers' financial information.
Nearly 13 million U.S. consumers were victims of some type identity theft last year, so it's a good bet that identity thieves will be...
The incident will likely push binding arbitration clauses onto the front burner09/11/2017 | ConsumerAffairs
If you are among the 143 million consumers with compromised data due to the massive Equifax breach, you might have spent the weekend making sure your identity had not been stolen.
It might have also dawned on you that you'll probably have to maintain that vigilance for the rest of your life. Once that information is out there, there is no way to get it back.
Hours after Equifax announced details of the breach, there was also a sudden focus on binding arbitration clauses. ...
Survey shows it is a growing concern for consumers07/27/2017 | ConsumerAffairs
Reports of data breaches involving credit card networks at stores and hotels seem to be increasing. So maybe it's not surprising that consumers are worrying more about it happening to them, and what it might mean.
FICO, an analytics software company, reports that its latest research shows 44% of consumers rank identity theft and bank fraud as their top concern. That's more than double the percentage who said they worried about a terrorist attack.
Eighty-six percent of con...
Many affected consumers may not understand the gravity of the threat09/12/2017 | ConsumerAffairs
When Equifax reported a massive data breach, you may have been concerned that you could become a victim of identity theft.
On the other hand, you might be only vaguely aware of the threat and not sure what identity theft is or how identity thieves operate. The Consumer Financial Protection Bureau (CFPB) has published a comprehensive guide to identity theft, with advice for affected consumers.
It offers useful tips for protecting your data and recommends steps to take if y...
The California street gang was allegedly using stolen identities to file phony tax returns08/13/2015 | ConsumerAffairs
Law enforcement officials in California say they have broken up a huge identity theft and tax fraud scam being perpetrated by the Long Beach street gang Insane Crip.
California Attorney General Kamala D. Harris said the gang operated an identity theft scheme to perpetrate tax fraud, stealing over $3.3 million and attempting to steal over $11 million via tax fraud. The takedown resulted in 22 members of the Insane Crip street gang being taken into custody on charges that ...
Doing so can help consumers avoid identity theft09/08/2017 | ConsumerAffairs
The magnitude of the Equifax data breach becomes more apparent by the hour.
While 143 million potentially compromised credit files is a big number, it was apparent how big when millions of consumers tried accessing the special Equifax website set up to reveal who was potentially at risk. According to some consumers, the amount of traffic going to the site created problems with access.
There was a spillover effect to the government's annualcreditreport.com site, where cons...
Debit and credit card data may have been compromised10/12/2016 | ConsumerAffairs
Another retailer reports a cyber attack that may have compromised consumers' credit and debit card information.
Vera Bradley, an upscale handbag and fashion retailer, said hackers apparently penetrated the company's payment card network at its stores between July 25 and September 23. Cards used at store locations during that time may have been compromised. Cards used for online payments were not affected, the company said.
“On September 15, 2016, Vera Bradley was provided...
Social media is an information gold mine for scammers08/06/2014 | ConsumerAffairs
It was only a matter of time before scammers discovered social media. To them, email phishing scams are so 2009. Really aggressive identity thieves are now using social media sites like Facebook, Twitter and LinkedIn to ensnare victims. It turns out it's easier and a lot more lucrative.
Social media uses are always getting friend requests. Most often it's someone from the user's circle of friends. But getting a friend request from a friend-of-a-friend is not uncommon...
Personal finance experts weigh in09/08/2017 | ConsumerAffairs
It's definitely not a good way to start your morning by learning that you are among 143 million consumers whose sensitive information may have been stolen in the Equifax data breach.
Equifax has made it easy to find out. You simply go to www.equifaxsecurity2017.com and enter your last name and the last six digits of your Social Security number. Equifax will then instantly tell you if your information may have been compromised.
There it was in digital black and white. I am...
But cards used to pay for rooms not affected, company says07/24/2017 | ConsumerAffairs
The owners of Atlantis, Paradise Island resort in the Bahamas – frequented by American tourists – has reported a data breach involving the payment network serving the resort's food and beverage and retail businesses.
The company says credit and debit cards used to make purchases at those locations within the resort between November 1, 2016 and April 3, 2017 may have been compromised. Cards used to pay for room charges were not affected.
The company said it was alerted to ...