Reply Real Estate

From the get-go I was very unhappy with Agent Elite. Lots of promises that were not fulfilled and expectations that were not met. The touted their SEO, how their website will generate leads, I get one lead a month and do not rank well for the important keywords in my marketplace. The salesperson said he would follow up with me and check in with me time to time and he never called, not once. Customer service is not staffed well, when you call you leave a message and they can take 24 hours to get back to you. The website design is poor and not what great agent sites should look like. You can get a comparable site for much less on the startup and monthly.

I get about 3 calls a day asking for my business. I always look at reviews before I buy anything. There are a lot of companies targeting real estate agents to spend a ** load of money for nothing. This guy was a smooth talker but I’m a heck of a lot smarter. My advice hang up. Waste of money. You can do this yourself.

I was contacted by this company and they hung up on me after asking them several questions about their referral service. I actually had a bad echoing phone connection with her and asked her to call me back and this lady Brenda that I spoke with became really, really rude, nasty and unprofessional! Then she said, "I don't have time for this" and hung up on me. Agents, please do your research on this company and any other company that calls you asking you for your hard earned money. Their reviews are not good at all.

I signed up for this lead generation system with Reply Real Estate and received 4 buyers and 4 seller leads per month at over $150 per month. In the 3 months I was with the system, only ONE LEAD responded to my emails and phone calls. I still have not sold their home, but they did respond to my contact. This company is just horrible. They say they will credit you monthly for any "dead" leads, but they just give you another dead lead. So they never really credit you. It cost me almost $900 until they would let me cancel. You have to give them 2 months, and then 30 days' notice to get out of this program. DO NOT USE THIS COMPANY. They don't lie, they just have dead leads.

Reply Real Estate is horrific! They supplied bad leads! Stephanie ** with Reply sold me on the services on July 15, 2012. I was "guaranteed" good leads that has been verified to be viable, and that I had 30 days to work these leads, so my risk was nothing! What a crock! I immediately started calling on the leads and all had disconnected phone numbers and/or fake names. I reached out to Stephanie within minutes of trying to contact these leads letting her know these leads were bad so they could be replaced per their "policy". I was supplied another bad lead.

This company advertises "Quality Leads" with a 30 day time for a replacement if it, the lead, is not a quality lead. I received a replacement lead, only to be replaced by the same person requested to be replaced because of not being quality lead. People looking on the net for home value because they ARE wanting to refi, to Reply Real Estate is a Quality Lead. Mothers wanting to look homes for children are Quality Leads, folks on HUD Assistance program are Quality Leads. This is a Big SCAM.

The charges are high; the leads are not valid. Most are people just clicking because they wonder what their home value is, or their mother's house, or the HUD home they want to make an offer on, or the home they just purchased 3 months ago. And you are tied in for 3 months...yuck. ReplyRealEstate says that well, you need to work them, and stick with them, many people are not really ready, just thinking about it (if you work anyone long enough, 9/10 will move within the next 7 years). Well, you'd be better off picking a farm and mailing $118 worth of postcards every month. There are more affordable and reliable ways to get leads. I was very unsatisfied.

Reply is scam!!! Do not use them!!!

As everyone else has said, leads are invalid. After the first day, I received 3 "billable" leads. None were valid names/numbers/email addresses. I immediately reported to my cc company. The reply was, allow to continue after cancellation to provide "leads" and bill your credit card. I have bought leads from Realtor.com, Zillow and Homes.com and never had invalid leads!

I have been hounded by their salespeople and have requested at least 3 times with management to be removed from their solicitation list. Each time I am assured that I am "off the list". I got the usual call yesterday and went to their National Sales Manager, Tom **. He has assured me that it is done. FTC next?

I canceled my account with Reply! After the first month. Leads were false, absolute garbage. Since closing my account, Reply has falsely billed my credit card over 10 times in the last 6 months. My credit card company has agreed with me and gave me credit for the charges and every month, the charges appear again on my card from Reply putting through the false charges again. This company should be sued. Do not give them your credit card number! You will regret it! Scam, fraud, crooks!

Same awful experience as everyone else. Bad leads and they are draining my bank account. Thirty days to cancel and Reply is taking all they can. I will never do anything like this again.

I was contacted by Reply Real Estate on 8/9/12. They told me it would only cost a $1.00 to sign up and I would be charge $55 for each valid lead and my debit card would be charged after 3 valid leads were provided. This has not happened. To date (9/2/12), I have been charged $329.90 with $54.95 pending. No leads I have been given have been valid. Some examples… The first lead I received had an invalid phone number and email address. I was told the lead's contact info would be verified before the lead was passed on to me to ensure validity. The second lead I received, the "buyer" checked they had poor credit. I requested a replacement. Ten minutes later, I received a replacement lead for the lead with poor credit. This lead had a different name but the same info as the lead with poor credit. I was charged for all of these leads.

Reply (has several names) is pretty good at what they do. They are smooth talkers and tough negotiators. They quickly send 5 unqualified leads and if you reject any of them - they quickly send you 5 more unqualified leads. Before you know it, you've got a bill from them for the leads and no way out for 30 days! Look out, the next 5 unqualified leads are on their way and so is their invoice. Be very careful of this company.

Scam – I can only echo the sentiment above. I still have 20 more days on my contract. They have overbilled me; sent me crappy leads with absolutely no scrubbing process. Stay away from these jerks.

I've never been a client and would never be a client of Reply Real Estate, but I can't get the harassment to stop - they just called my cell phone 7 times in 3 minutes. I've asked too many times to be taken off their list.

Reply is just as everyone has said. They have several programs, two of which I've tried. (I am a Broker in SoCal.) Of the leads they sent me, I was only able to make contact with two people who had no idea why I was calling. Whatever other “leads” they sent were all sent with false information - email addresses that went nowhere and bad numbers. Whatever you do... do not give these people your credit card info.

I was contacted by Reply Real Estate regarding internet real estate leads. They indicated it was only $1 to sign up, and I gave them my debit card number. It is a bait and switch. They indicate it is only $55 a lead that you pay at closing. However, it is actually $55 a lead and once they send you 3 leads, they debit your account. All the leads were bogus. I have complained to their accounting, which said they would work with me; but they never did. I have complained to my original contact. This is a dishonest company, and they should be shut down. The only thing I was able to do was cancel my debit card and get a new one, so that they could not continue to debit my account. I know that it would have continued.

I am on a do not call list. Somehow this company got my phone and kept insisting that I try their lead system. It would be at no risk to me. I would get leads of people who are looking to buy homes. I agreed to try the lead program. I received 7 leads and called the people. None of them were interested in buying a house and in fact, they weren't even aware their calls were being sent as leads. Some of the people were hostile and yelled at me. To contact these people and then to notify Reply that these people were not interested took time which I do not have. So on day 3, I called and requested cancellation and was told I could not cancel, I had to remain for 30 days. I told them I did not want any more referrals. I was told I had to take them and I would be charged for the referrals.

Reply Real Estate is horrific! They supplied bad leads! Stephanie ** with Reply sold me on the services on July 15, 2012. I was "guaranteed" good leads that has been verified to be viable, and that I had 30 days to work these leads so my risk was nothing! What a crock! I immediately started calling on the leads and all had disconnected phone numbers and/or fake names. I reached out to Stephanie within minutes of trying to contact these leads letting her know these leads were bad so they could be replaced per there "policy". I was supplied another bad lead.

Reply Real Estate Lead Company - awful company! This company called me 3 times where I told them I was not interested (I had read the bad reviews). Then they called again and I was told that they were under new management and that all of the problems they had in the past were no longer an issue. The rep went on to tell me how awesome the company was now, and that there was no worry for me because it was a free 30-day trial and could be cancelled at any time. She said I would only be billed if I had reliable leads and so what did I have to lose. It sounded great, so I signed up.

Do not, I repeat, do not buy leads from this company. Forget when they say free leads for 6 months - nope, that is their script. You will pay for bad leads and if someone never answers the phone, you will pay for that also. Say goodbye to credit if you sign up. Use a prepaid card and get 3 leads and watch - all will be bad and maybe get one replaced. I am here to tell you, agents: don’t do it or you will be sorry.

Reply contacted me this month! I almost signed up because a rep named Michael ** was pushy and persuasive! Thank God I was able to get the truth from the rep who verified my setup. He explained everything in detail without screaming at me! I then read the reviews about this company and let me tell you. Run, run, run, and run! They will steal all your money!

I worked for Reply for 6 months. When I first started there, they told me I would be helping out people who were struggling by providing them with qualified leads that were ready to do business. At first, I was very good at it and talked a lot of people into buying these leads. I didn't think about my job much, I was just trying to make some money. Then I started to hear back from the people I had sold on this service. Over and over again I heard the same complaints. The "leads" had no idea someone was going to call, they weren't looking to buy or sell, a vast majority of them had just entered their name and phone number into an online form so they could access foreclosure information (or some other type of information) but which had no indication that they would be contacted by anyone.

I asked them to please stop sending me this **, fake numbers, bad emails, all are **. I actually spoke to a guy whom they say is a "qualified lead" That went to Zillow, clicked on foreclosed homes, filled in an info sheet, and then got 6 agents calling him to list his home! **? I have blocked their company from charging my Amex card, as they are a fraudulent company, and I will make it my life's work to tell everyone I can, that they are fraudulent! Their company is nothing more than someone who buys fake leads from any sob, who will sell them to you, then they sell them for $55 each, to more than 4 agents at a time! They are thieves and liars. They already charged me $165, and are trying to charge my card for more of these bad leads. I have blocked the vendor through Amex.

I was not given true time frame information and none of the leads were real but they still debited my account almost $400 and refused to cancel the account. I have cancelled my cards and send many e-mails and phone calls with not a single bit of cooperation from them

Customer Complaints Summary

Save your marketing money! It's a total rip off, you won't close anything. They are all worthless leads over the Internet, sold by a company without any moral sense. A friend of mine actually worked there too. It's a total chop shop. The leads don't work, all the agent who are stupid enough to believe the sales pitch charge them back after they get burned.

The service doesn't work; it's a scam. My friend just got fired for working there. He had been there 3 months. Its a total chop shop and scam. The leads are bogus. There, you basically have someone clicking on the internet and have a coached inside sales rep call and promise you the world. My friend told me their reps lie to sell. If you're an agent, save your money unless you are desperate as you won't get a listing or a sale. You're just throwing money at a greedy and incompetent management that is working with a sinking ship. The Company is losing money and opening up an office in ultra cheap areas like Modesto to stay afloat.

I was contacted by phone by Reply! Real Estate (aka Reply! Inc.) about signing up for their 'lead generation serivce' for real estate leads. I had told Kyle **, who called me, that I been signed up several years ago with them and that none of the leads were good.