Wolf Cooking Appliances Reviews

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About Wolf Cooking Appliances

Pros
  • High-quality construction
Cons
  • High cost of ownership

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Wolf Cooking Appliances Reviews

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    Refunds & PayoutsMaintenanceStaff

    Reviewed Nov. 22, 2025

    We bought a Wolf Smart oven/microwave when we remodeled our kitchen. We bought it based on the company's reputation and I also wanted an extra oven for holidays. Well I was very disappointed. The spring on the door kept breaking. It's just my husband and me living here so it was not abused. We had the repairman come out three times to fix because it kept happening. So we came up with our own fix, put a shim in the side of the door when operating. It's a shame at how much we paid for it and have a piece of wood stuck in it to work. Other than the door problem I like the oven.

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    Customer Service

    Reviewed Nov. 13, 2025

    We purchased the whole package for our Norson Construction lake home in Brainerd MN. The Bosch dishwasher after 5 service calls replaced. Double ovens Wolf junk less than 2 years old. Haven’t worked for over for over 2 months. On our 4th service call. We purchased from Ferguson in the Twin Cities. Just junk. Don’t buy. I see their reviews are under 2 on this site. I wish we knew high end appliances. What a joke.

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      Reviewed Nov. 11, 2025

      We had an M series wall double convection oven installed in May 2024 as part of a major kitchen renovation. The oven circuit board has twice gone bad. The reliability of this product is bad, and I would not recommend it to anyone.

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      CoverageMaintenanceStaff

      Reviewed Oct. 31, 2025

      My husband and I purchased a Wolf stove in July 2025 at Standard TV & Appliance in Portland, OR. We did so because the stove itself was one that my husband had wanted for many years and we finally decided to spend the $7000 on the unit. (36" 4 burner gas range). We had it professionally installed. This has been the most worthless purchase we have ever made. First, Standard TV & Appliance did not stand behind their product. We shopped there primarily because we wanted to support a local business. (Next time I will be purchasing my oven from Costco!) Standard TV & Appliance simply handed us over to Wolf's "factory repair" place in Portland, the Appliance Hospital.)

      The problem is not with the stovetop, but with the oven. The oven thermostat is far from accurate. So much so that we have under cooked everything we have put in the oven, from cookies to chicken. We have bought several in-oven thermometers and the Wolf "technician" has replaced the thermostat 3 times and the unit still does not give an accurate reading. The thermostat has been replaces so many times that the technician actually stripped the screws that are necessary to mount the bezel around the oven thermostat.

      We tested our thermometers with our neighbors' unit that is fully functional, and I baked the same cookies in their oven with no issue. So clearly, the unit is defective. It is now October 31, 2025 and we still do not have a functioning oven. Wolf is now demanding that we bake yet another round of cookies with their documentation guide as a guide. The hilarious part is that they want you to bake the cookies on the TOP RACK. So now, more frustration and as we approach the holiday season. There is no way I can cook for my family without fear of poisoning all of them. Wolf needs to replace the unit, and replace it now. We have been tortured enough. If Wolf chooses not to, I can guarantee that I will not be replacing this range with a Wolf or other associated brand. Shame on Wolf for this untenable situation.

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      PriceMaintenanceRates

      Reviewed Aug. 26, 2025

      I would not buy Wolf products again. Big price tag for poor product. I have had double Wolf ovens for 9 years. About 4 years into owning them, the self cleaning cycle stopped working on one of the ovens. We had them looked at several times and was finally told that the board needed to be replaced. Needless to say, I could have just about bought a new oven for what that cost. When you buy a high end appliance, you expect it to last. These have been a disappointment.

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      Customer ServiceTechMaintenanceStaffRatesTransparency

      Reviewed Aug. 11, 2025

      Updated on 11/05/2025: I wish I could update my original post but here we are. It took 3 service calls to get a working touch display and now the oven is offline due to a stalled fan. Service should arrive NEXT WEEK but it just adds stress to the holiday season.

      Original Review: Our dual fuel range had the display fail to work during start-up. Installer checked everything he could and contacted the factory. HQ said call service. The certified service provider is based in the next state while I am in metro Atlanta and they cannot be here for 6 days. Nobody seems too apologetic about a new appliance not working and has basically shoved satisfaction responsibility to the next guy. Definitely NOT a Costco satisfaction business model!! I might move this rating after the service guy finishes.

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      Customer ServiceSales & Marketing

      Reviewed Aug. 6, 2025

      Hi we bought all Wolf kitchen appliances and are very happy with all except the microwave. It's the one that mounts in lower cabinet. The main panel does not light up and is very hard to see. Sales person tried to steer us away from buying but I wanted to stay with Wolf. Should have listened. Called Wolf. They sent someone out right away to look but it's the design; all other companies are light up, bad design.

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      Customer ServiceTechPricePunctuality & SpeedOnline & AppStaffRates

      Reviewed July 17, 2025

      I purchased the Wolf Counter Oven about 3 1/2 years ago. The warranty on this item is 5 years. I paid almost $800 (Wolf just came out with their counter ovens). After 3 1/2 years the oven started doing weird things. I should only take a maximum of 10 minutes to heat up it was taking 20-30 minutes. There were times I would see the temperature stuck no matter how I turned the knob. When using convection one side would cook much faster than the other. There were many issues. I contacted Customer Service and they sent me out a replacement oven. I didn't realize they sent out a REFURBISHED oven. I didn't pay almost $800 for a refurbished oven. Now it's been 2 1/2 months later and this oven is acting up.

      I went on the website and you can no longer email them. I tried to call the number listed on the site and no agents ever come to the phone (I called more than once) and when it goes to the prompt to leave your information, it hangs up on you. I was lucky to have my prior emails to contact them that way. And now it seems they are blowing me off. This is not how to treat customers, especially at this price point. I would not recommend Wolf. I don't know what happened to American companies.

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      Customer ServicePriceMaintenanceRatesValueHonesty & Transparency

      Reviewed July 9, 2025

      I bought 48” gas range for our new home in in 2022. It was installed 2023. The range looks great but for this price it is highly unreliable: I had to call repair company twice in these two years: both sides of the range stopped igniting. The small oven was not closing properly… honestly I didn’t have that many issues while using my old cheap gas stove for 10 years. The repairs are very expensive as well. Not worth it.

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      CoveragePunctuality & SpeedStaff

      Reviewed July 8, 2025

      I purchased a Sub Zero refrigerator, Cove dishwasher, Wolf range top and wolf double ovens in May. Immediately upon installation, two burners on the range top would stick and continuously click, making them unusable. After two attempts to repair it, Wolf concluded that there was a problem with the frame and they would replace it. I am still waiting. They tell me they cannot find any installers willing to install it. I don’t know where this leaves me, or what to do about it.

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      Wolf author review by ConsumerAffairs Research Team

      Wolf Sub Zero was founded in 1945 as the Sub Zero Freezer Company. The company began producing cooking appliances in 2000, after acquiring the Wolf Range Corporation and its manufacturing facilities.

      • Built-in expertise: Wolf was a pioneer of built-in appliances and maintains that reputation with its cooking units.

      • Extensive warranties: Wolf offers one of the most extensive warranty programs in the industry for its cooking appliances.

      • Online support: Wolf's online support center contains a wide range of support options for everything from product information to scheduling in-home visits.

      • Flexible installation options: Wolf's extensive array of choices for free standing units gives buyers many options for designing kitchen layouts.

      • Gas specialty: Wolf's long history in gas cooking makes it a specialist in gas fuel cooking appliances.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Wolf Cooking Appliances Company Information

      Company Name:
      Wolf
      Year Founded:
      1945
      Address:
      4717 Hammersly Rd.
      City:
      Madison
      State/Province:
      WI
      Postal Code:
      53711
      Country:
      United States
      Website:
      www.subzero-wolf.com