Weber Grills

I received my Weber EP-335 GBS BBQ yesterday along with many Weber accessories; the packaging was superb and the assembly straightforward, there is even a 3D App that can be downloaded to talk you through if needed. When built the BBQ is a robust well designed piece of kit, which looks as though it will give many satisfying years of service, all well and good until you view the accessories.

Weber Grills combine the tradition and soulfully satisfying urge of men to cook over open flames as we have 100,000 years. While at the same time using scientific and sound logic in their grill. It is simple to use and maintain, it provides a steady even and dependable heat source for grilling anything. I grilled a swordfish steak for my review. Swordfish is very easy to overcook or to leave raw in the middle. This is why I thought it a great test. I used a small amount of brackets surrounding a pan of water placed directly under the fish. What makes weber brilliant is its simplistic approach and not breaking what works so well. The shape circulate the heat in a circulates the heat dependably so the grill Sergeant knows where they can and should where they can place their meat. Love the grill.

Weber BBQs have been around for a long time and they have always been at the top of the list when it comes to grills that use charcoal rather than propane. Priced much higher than most of its type, I've always been very happy with Weber because of their durability. It doesn't pay to "cheap out" on these units; the saying "You get what you pay for" stands tried and true with Weber grills. Paying more for this grill has been worth it for my family, especially when camping out when the grill has been our only means of preparing food. When shopping for grills - for my backyard or a smaller, portable one for camping, I choose and recommend Weber, first and foremost.

I've been using the Weber Performer grill for many years. If you are a fan of a charcoal grill, this is the ideal setup: it is a full-size Weber kettle grill built into a rolling work-station, that has a good-sized working surface and a large, tilt-out bin on the end that will hold an entire Costco-sized bag of charcoal. But here's the super great feature of the Performer: it has a built-in system for gas-igniting the charcoals! There's a standard 1 lb green canister of LP and a electric started button: all you do is mound all the briquets above the end of the burner pipe inside the grill, turn on the gas and push the starter button: this lights a gas fire underneath the briquets! No need whatsoever for lighter fluid or newspaper. You only need to leave the gas on 5-10 mins to get the coals started. Then turn the gas knob off and allow the rest of the coals to catch - this generally will take another 10-20 mins depending on the wind conditions.

The Weber Genesis II EP-435 GBS in the test At first glance, the Weber Genesis II EP-435 is an impressive gas grill with a huge grill area and a total of 5 burners. But how does he do in tough everyday life? And is it getting hot enough? The Genesis II EP-435 at a glance... or the Genesis II SP-435? First of all, the solution to a little puzzle: How do the two models Genesis II EP-435 and the SP-435 differ? It is actually quite simple, the letter combination S P stands for Weber for the stainless, i.e. stainless steel variant, E P stands for enamel. The 5 at the end of the number stands for unofficial information for the closed Genesis. 35 is in any case the Sear Station - an additional burner between the right two burners. This should generate additional heat for sharp grilling.

Our three-year-old Weber Genesis II grill exploded this spring during normal use (thankfully no one was hurt). The grill is melted and completed damaged. It was a valve issue. I tried to contact Weber, as it is still under warranty. I attempted multiple times over the course of 2-3 months, but was on continuous hold. Finally after an hour on hold one day, a representative picked up. I explained the issue. They requested pictures. I emailed those within 30 minutes. They said they will figure it out within 72 hours and get back to me. I never received a call or an email. I had to call again (going through the same process). Another agent that finally picked up said. "give me an hour and a half and I'll call back" -- she never did. After not hearing back, a couple of days later, I repeated the process trying to reach someone at Weber. I spoke to a different agent -- they said EXACTLY the same thing ("give me an hour and a half and I'll call back).

I was excited to get this grill after reading reviews and I like it but don't love it. I think the burners are not tight and flames escape at every joint. Worse is the flare-ups. They are never ending and the burners are not well protected from drippings. In fact, the catch tray caught on fire which was even worse. Overall I like the style and it lights/heats quickly, but have a good eye on what is cooking. Otherwise it can get scorched.

Very disappointed in the lack of customer support... Just templated email responses, nobody really wants to solve your problem. I've purchased my Weber Performer a few years ago here in Israel and recently facing problems with the igniter - the entire igniter kit must be replaced. The Israeli dealer is refusing to help, there is no local stock for this replacement and he doesn't want to order it for some reason. The global support doesn't ship internationally and not willing to make the distributor help me. Frustrating... I won’t be purchasing any Weber products ever again...

Weber will not honor their warranty as I have an occasional renter using my property and grill. They discriminate against renters apparently assuming that a grill requires some sort of advanced expertise to operate. The real problem isn’t who’s using it. It’s that they have a poorly designed burner valve that allows a small cam to misalign and not fall into a proper detent. This causes the burner stem to turn continuously and not shut off. Since it creates a small leak it adds potential for explosion and Weber won’t supply the parts under warranty because someone other than the user has used it.

Assembled a Spirit 215 (LP) yesterday. Noticed that the "nest" for the tank was too large (by 4"!!). Called the retailer, Home Depot. They were surprised and suggested that I call Weber. The website says that they are open 7 days per week. I have been on hold for 57 minutes so far. I will quit at 60 minutes - I think that that is enough time wasted on hold, don't you? I suspect that they are closed - in which case they should either change their recording or the info on the website. BAD WEBER!