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Terrible, cheaply made product. For the second time our stiffer floor jet spray model, handle broke. Their guarantee is worthless, have to jump through too many hoops. No more, now we have bought an aftermarket brand at Walmart. Much better.
The Swifter stopped working after just a few uses. It's been over 30 days so can't get a refund which sucks. Very poor product!! Need to fix these motors that break down or give a better guarantee.
I thought I was going crazy when I opened up a plastic refill container and found there was no lid to cover up the remaining pads after I removed the 1 (one) I needed. I see Judith of Plano Texas, who has a review on here from 2017, had the same experience, so I know it was not a manufacturing error. They actually designed it to be like that. What are they ** idiots? What did they do, save two cents per unit while making it useless? I threw the container in the garbage, where it belongs, and put the remaining pads in a Tupperware container so they wouldn't dry out before next use. Glad I won't have to do that again, because when the Tupperware container is empty I will never buy another Swiffer product as long as I live. Shame on them!
Refill service for the Duster, PATHETIC!!! This shouldn't be so hard to find the slots to put a new duster on the wand. NOT WORTH the Money!!! Shame on me for giving you my hard earned monies, for a ** product.
I agree with a lot of what some people are saying except the person who said they don't make the xlarge wet cleaning size sheets. Yes, found them at Lowe's. Expensive but good idea about individually wrapping them. Kudos to the person who thought of that. I give you 4 stars but please make sides a tad longer for more tucking in tabs. You do that and I will give you 5 stars. Also make them easier to find.
So far I only saw them at Lowe's which is 45 minutes from my house. Now for the complaint. You make an xlarge sweeper, xlarge wet cleaning sheets but you put 2 refills in the box of xlarge that are the small ones. I am glad I grabbed the xlarge wet cleaning pads box when I bought the sweeper. I said 2 will never last in my house til payday. Luckily I just used the ones from the refill xlarge wet cleaning pads box. I had stuck the other stuff that came with the xlarge sweeper in cabinet. I decided to go ahead and use the ones from the sweeper box.
Surprise, surprise! Some bozo pea brain put the small pads in the xlarge sweeper box. They only cover barely the center. You put the cleaning pads in box then they should be for a xlarge sweeper not the regular sweeper. Whos stupid idea was that? You are trying to sell the xlarge sweepers then why would you make people think they had none to fit. WHAT IF I would not have seen the box of xlarge wet cleaning pads sitting next to the sweeper and just bought the sweeper? That is bad advertising!
You need to send everyone who complained about this 2 free xlarge wet cleaning pads and I haven't checked the dry ones yet but they better be for my extra large sweeper... Not the regular one. Shame on you! The person who did this should be demoted or fired! Bad business! We customers have been loyal! Was this some kind of a joke? It wasn't funny! If you even care about us and read this my name is **. If I don't hear from you within a week I will assume you thought it was a joke on your loyal customers and will not only not buy your product but I am a customer and a journalist.
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Loved the fact that it was a quick and easy in between regular mopping with a mop and bucket. After using it for about a year I noticed that my kitchen floor was looking dingy and tacky (even though I used a regular mop with hot soapy water at minimum of 3 times a month). I ended up on my hands and knees scrubbing with a scrub brush with dish soap and bleach... the dirt that came up was unbelievable! I won't use the WetJet anymore. I always loved the regular dry Swiffer for hardwood floor and still recommend that for a quick dusting or removal of pet hair, (not crazy about the wet pads though). The solution from the WetJet is totally the issue... It leaves a film that attracts dirt and holds it in the grooves of the flooring. I wish I had invested in floor steamer as I probably spend the $100 on the WetJet, pads and solution I have used in a year.
Swiffer lost power so I replaced battery. It still would not work! The wet Swiffer pads are difficult to put on and once you do and use them, they fall off! I would not advise purchasing this product!
First of all, the wet jet pads always slip off. They are so thin, they are useless. They do not scrub any spill or grim off my floors. Instead it pushes all dirt into the corners of my floor so I end up on my hands and knees cleaning up after I suffered. Great idea, poorly designed. Cheaply made, designed to have you constantly buying overpriced replacement products! SHAME ON YOU!
For some unknown reason my replacement Swiffer wet mop refills don't stay attached. I don't know why. I tuck them in securely as possible. As soon as I start mopping they pull out of the securing holes.
I've had several issues with the Swiffer wet wipes staying attached to the mop. This has got to be the easiest way to clean floors... for someone else obviously, and not for me. These stupid wipes keep coming out of the holes and make it impossible to clean my floors. Do you make them smaller than the part it goes to just to piss people off or what? I've read so many reviews and I must say, you're not doing so great as you were in the beginning. Suffice it to say I'm never buying another Swiffer anything. This is really redundant.
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