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Refill service for the Duster, PATHETIC!!! This shouldn't be so hard to find the slots to put a new duster on the wand. NOT WORTH the Money!!! Shame on me for giving you my hard earned monies, for a ** product.
I agree with a lot of what some people are saying except the person who said they don't make the xlarge wet cleaning size sheets. Yes, found them at Lowe's. Expensive but good idea about individually wrapping them. Kudos to the person who thought of that. I give you 4 stars but please make sides a tad longer for more tucking in tabs. You do that and I will give you 5 stars. Also make them easier to find.
So far I only saw them at Lowe's which is 45 minutes from my house. Now for the complaint. You make an xlarge sweeper, xlarge wet cleaning sheets but you put 2 refills in the box of xlarge that are the small ones. I am glad I grabbed the xlarge wet cleaning pads box when I bought the sweeper. I said 2 will never last in my house til payday. Luckily I just used the ones from the refill xlarge wet cleaning pads box. I had stuck the other stuff that came with the xlarge sweeper in cabinet. I decided to go ahead and use the ones from the sweeper box.
Surprise, surprise! Some bozo pea brain put the small pads in the xlarge sweeper box. They only cover barely the center. You put the cleaning pads in box then they should be for a xlarge sweeper not the regular sweeper. Whos stupid idea was that? You are trying to sell the xlarge sweepers then why would you make people think they had none to fit. WHAT IF I would not have seen the box of xlarge wet cleaning pads sitting next to the sweeper and just bought the sweeper? That is bad advertising!
You need to send everyone who complained about this 2 free xlarge wet cleaning pads and I haven't checked the dry ones yet but they better be for my extra large sweeper... Not the regular one. Shame on you! The person who did this should be demoted or fired! Bad business! We customers have been loyal! Was this some kind of a joke? It wasn't funny! If you even care about us and read this my name is **. If I don't hear from you within a week I will assume you thought it was a joke on your loyal customers and will not only not buy your product but I am a customer and a journalist.
Loved the fact that it was a quick and easy in between regular mopping with a mop and bucket. After using it for about a year I noticed that my kitchen floor was looking dingy and tacky (even though I used a regular mop with hot soapy water at minimum of 3 times a month). I ended up on my hands and knees scrubbing with a scrub brush with dish soap and bleach... the dirt that came up was unbelievable! I won't use the WetJet anymore. I always loved the regular dry Swiffer for hardwood floor and still recommend that for a quick dusting or removal of pet hair, (not crazy about the wet pads though). The solution from the WetJet is totally the issue... It leaves a film that attracts dirt and holds it in the grooves of the flooring. I wish I had invested in floor steamer as I probably spend the $100 on the WetJet, pads and solution I have used in a year.
Swiffer lost power so I replaced battery. It still would not work! The wet Swiffer pads are difficult to put on and once you do and use them, they fall off! I would not advise purchasing this product!
First of all, the wet jet pads always slip off. They are so thin, they are useless. They do not scrub any spill or grim off my floors. Instead it pushes all dirt into the corners of my floor so I end up on my hands and knees cleaning up after I suffered. Great idea, poorly designed. Cheaply made, designed to have you constantly buying overpriced replacement products! SHAME ON YOU!
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For some unknown reason my replacement Swiffer wet mop refills don't stay attached. I don't know why. I tuck them in securely as possible. As soon as I start mopping they pull out of the securing holes.
I've had several issues with the Swiffer wet wipes staying attached to the mop. This has got to be the easiest way to clean floors... for someone else obviously, and not for me. These stupid wipes keep coming out of the holes and make it impossible to clean my floors. Do you make them smaller than the part it goes to just to piss people off or what? I've read so many reviews and I must say, you're not doing so great as you were in the beginning. Suffice it to say I'm never buying another Swiffer anything. This is really redundant.
I've used Swiffer for years and loved it, but you guys are really screwing up. My husband bought boxes of Swiffer wet mops at Sam's Club. I opened one box, which has 2 plastic boxes of Swiffer wet floor mops. I took out 1 plastic box, and opened it up. There is no lid for the plastic boxes. It's a big box, and they will dry out in a day with no lid. Are you trying to save money by not including a thin plastic lid? Okay, I checked, and there's a lid on the other plastic box, the one remaining in the cardboard box. That's great. What genius decided we only needed one lid? I use them in the master bedroom/bath, and in the kitchen. So we needed a plastic box for each place. But only one lid - thank you - you cheap stupid people.
I have used your wet mop and dusters for years and love them. Now you have put scents in them and I cannot tolerate scents. Needless to say I can no longer use them. Would like to see a scent free product.
I purchased the Swiffer 1x larger starter kit and to my surprise they do not make the 1x larger mopping pads so I have to use 2 of the regular size mopping pads costing me more money, but they do make the 1x larger sweeping pads. How stupid is that? This needs to be corrected ASAP, I have read other reviews with the same COMPLAINT. PLEASE HELP!
I have owned about 6 WetJets. All of them broke at the handle. I have been babying the one I have now. I have used all the different cleaners they sell and they do pick up some of the dirt, but don't touch the majority. I can mop my kitchen floor with the WetJet, let it dry, and on hands and knees with a paper towel and Windex or 409 the amount of dirt that comes off the floor is unbelievable. The WetJet pad is barely dirty. I am finished with WetJet. I tossed the mop in the trash today and will not spend another dime on anything this company sells.
I spent my whole day preparing my home for wood floor cleaning. When this task was done, my Swiffer would not work. Thinking the batteries must be dead, and having none on hand... I drove to the store in the 99 degree temps. Just for batteries. Got home, installed them and guess what? Still didn't work. Not happy. I had even bought 2 bottles of the solution a few days ago in preparation. I have only used it a handful of times.
Why would Swiffer sell a mop that is 16" wide and sell only 16" long dry dusters with it and only 11.5" long wet cloths! It amazes me that a company that could sell an otherwise dependable system would do such a crazy thing. I mopped the floor using 2 wet 11.5" cloths and they were inadequate as the width was for the previous model and not this longer and wider model. Apparently, Swiffer does not read the reviews that folks write or they would address the myriad of concerns. I bought mine from Home Depot. Perhaps they would have more impact than just lone buyers whose complaints go only in the trash.
I have been buying Swiffer WetJet for a while now but in the past couple years, I have had to purchase it many times due to the fact that handle breaks in the same spot every time. I feel the cleaning solution that I read very carefully on what you can use it on leaves a film on your floor and still looks dirty, only to mop it afterwards. I have told the company about the problem & it seem nothing was done! DO NOT BE A FOOL LIKE ME & DO NOT BUY THE Swiffer WetJet. It's a sham. The concept is a great idea. Unfortunately the company does not care.
Earlier in April, I sent a concern to Swiffer stating how to fix the problem of the pad breaking off from the Swiffer handle. The site stated a response within 24 to 48 hours, which I have not received. If Swiffer wants to retain consumer loyalty, concerns should be addressed.
I have tried to call Swiffer wet and dry Friday morning. I got a a lot of mumbling that did not help at all. The matching said my problem and said ''sorry we are closed. Please call again tomorrow.'' I don't think they are open on Saturday. I mopped my floor with this thing and had a bigger mess than when I started. I had to re-mop my floor to get the fluid that Swiffer wet jet left on my floor. I don't have the box or receipt so I just threw 30.00 down the toilet. I do not recommend this item. I went to Dollar General and got a Love 2 Clean spray mop for half of the price, and it works great. NO BATTERIES REQUIRED. I love it. Give it a try but keep your receipt just in case.
Hello, after giving a lot of thoughts I decided to buy Swiffer sweeper wet and dry kit. It has 8 hole/ mouths to hold the sheet on top but then the adjustable wet sheet that came with that was too small and could only be fit into 4 holes/mouths. I ended up using both of my wet sheets so it could fit into the base. I wasn't even satisfied with the cleaning. I tried to look up online but everyone has swiffer sweeper with 4 holes/mouths. I need replacement of this swiffer sweeper. Thank you
I am a senior citizen who just finished remodeling a home for our retirement. Swiffer has literally RUINED my brand new kitchen floor (Pergo). Your TV ads were what prompted me to buy your Swiffer. I followed the instruction booklet, but you left out one important fact: if you don't turn it upside down the liquid will empty out onto the floor. In my case, I answered the phone and when I returned, the cleaner bottle was emptied onto the floor. Yes, I mopped up the mess, but after it dried, the new floor buckled in the area that was soaked. Visitors were horrified. Needless to say, my husband and I were angry with your product. We don't want any reimbursement, but we feel that you should be informed. By the way, we are cognizant senior citizens.
The Swiffer for floors seems like a good product BUT... if you have light colored grout forget it. I think that when you use a regular mop and bucket you're constantly cleaning the mop. With a Swiffer you spray and mop, spray and mop, etc. The dirt is constantly pushed around and settles in the low spots of the grout. I had my floors and grout professionally cleaned and was warned against using a Swiffer. I went back to a regular mop and my floors are spotless. No more Swiffer for me.
I was very satisfied with the first Wet Jet that lasted about 12-15 months. It quit pumping so I bought a new one figuring $25 wasn't bad for over a year's use. The next one lasted 3 months and quit. I bought another and it lasted a couple of months. I wrote the company. They sent me a coupon for a new one. It lasted for 2 uses and quit pumping. I'd forget the whole thing but I really liked the product and I probably have $100 worth of product to use with it that I'd have to throw away. I've experienced broken handles like others have complained about. I'm pretty strong and pushed pretty hard so I can't see how the handles broke.
This product is a fail for me personally. If I lived in a little apartment by myself it would be great but I don't. I have kids and animals everywhere and the floors in this old house are uneven and require a actual mop. I am so irritated at the lack of cleaning this product provides even on my new level vinyl floor, it leaves a dirty film. I have to mop up anyways. Should just use the mop to begin with? Then, this product should only be classified for a quick touch up to a brand new floor. You really don't need to keep clean. This system doesn't work. Stop making products that don't work, or make your pads thicker like a bath towel. I'll be hand mopping and getting a clean I can live with and your product is going to the road.
Over the past few years, I have purchased a number of Swiffer-WetJets and each and every one of them has broken within a 6 month period. They cost 30.00... where I live, so not cheap however they are cheaply made. There is no doubt they are handy and easy to use, and I loved them for quick mop ups but I will not be buying any more. I have complained in the past and was told they would look into the problem with the handle snapping off and the fact they just quit spraying... or drip consistently all over everything.
Today I broke my last one and will be dropping it off at the place I purchased it along with the other 6 broken ones. DO NOT BUY THIS PRODUCT. I DO NOT RECOMMEND IT AT ALL. Even with all the complaints Procter and Gamble have received they have not fixed these problems, the design or given me anything other than a coupon to get another one which didn't even cover the cost. I am done.
This product works great for the first year - year and a half. Be prepared to buy a new one after that because they just die and then need to be replaced. I have gone through 2 and have written to Procter & Gamble and they don't respond. Terrible service and terrible product over time.
I read most reviews. I also have a problem with the handle. I have bought 3 in the last 6 months and the handles break. Replace the handles with something other than plastic. You got to make the handle more sturdy.
Love Swiffer WetJet when it worked. Have owned two in the last four years. First one - the handle broke. I secured it back to shape with wood and lots of duct tape. Then it quit spraying. I checked the batteries and they were fine. Ran hot water and vinegar over the nozzles and never worked again. Got another one. Worked great for about six months. Nozzles quit spraying again. I tried to fix but to no avail. I think the idea of the Swiffer WetJet is terrific but way, way cheaply made. I tried numerous times to contact the company, but "ain't nobody home". I would urge people to keep their receipt and take the Swiffer WetJet to the store of record for a refund when it breaks... because it will break OR never buy one.
Worst tool I have ever used. Hate it. Needs to be redesigned, does not pick up in any fashion. Wasted money & time. Not impressed at all.
I have found my grout going black and dirty looking with the Swiffer. Is there anything to get the dirt out of the grout and why is this happening? I think a mop would probably get into the grout grooves and the Swiffer does not - any ideas or thoughts?
The latest Swiffer has once again stopped spraying and P&G seemingly makes it impossible to contact them to make use of their so called warranty coverage.
This product is not good. The vacuum part is useless and does not pick up anything except fine dust.
The Swiffer Wet Jet is a product I've tried and have had nothing but a poor result. The product does not clean, but rather pushes the dirt around and the solution leaves a sticky residue that I have to rinse off. I have thrown this item away and will return to a mop and solution to clean my oak floors. I wouldn't recommend this product to anybody.
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