ServicePlus Home Warranty vs. AHW Home Warranty
What is the difference between ServicePlus Home Warranty and AHW Home Warranty?
ServicePlus Home Warranty and AHW Home Warranty are two companies many homeowners may find themselves comparing during their search for a home warranty. By evaluating costs, service call fees, coverage options and customer reviews, homeowners can choose the provider that best fits their needs. This guide explores both companies in detail to make the decision easier.
Cost
 |  | |
| Monthly premium cost | $53.67 to $60.33 | $48 to $58 |
| Average cost for combo plan | $56.17 (Platinum) | $58 |
| Annual premium cost | $569 to $649 | $554 to $654 |
| Service call fee | $75 | $75 |
| Discounts available | 2 months free and limited roof coverage with annual payment | $75 discount offered at signup |
| $53.67 to $60.33 | $56.17 (Platinum) | $569 to $649 | $75 | 2 months free and limited roof coverage with annual payment |
| $48 to $58 | $58 | $554 to $654 | $75 | $75 discount offered at signup |
Plans
| | |
| Plans available | Gold, Platinum | Appliances, Systems, Combo |
| Covered systems | 9 | 8 |
| Covered appliances | 7 | 8 |
| Combo plan covered items | 16 | 23 |
| Service recall period | 30 days | 90 days on parts; 30 days on labor |
| Availability | 43 states | Most states |
| Gold, Platinum | 9 | 7 | 16 | 30 days | 43 states |
| Appliances, Systems, Combo | 8 | 8 | 23 | 90 days on parts; 30 days on labor | Most states |
Appliances coverage
| | |
| Built-in food centers | — | — |
| Built-in microwaves | ||
| Clothes dryers | ||
| Clothes washers | ||
| Dishwashers | ||
| Ice maker | Add-on | In-refrigerator ice maker covered |
| Instant hot/cold water dispensers | — | |
| Ranges, ovens and cooktops | ||
| Refrigerators | ||
| Trash compactors | ||
| Water sensors | — | — |
| Whirlpool bathtub | — |
| — | Add-on | — | — | ||||||||
| — | In-refrigerator ice maker covered | — | — |
Systems coverage
| | |
| Air conditioning | ||
| Ceiling fans | ||
| Central vacuums | Add-on | Add-on |
| Doorbells | — | — |
| Ductwork | ||
| Electrical | ||
| Garage door openers | ||
| Garbage disposals | ||
| Heating | ||
| Plumbing | ||
| Smoke detectors | — | — |
| Water heaters |
| Add-on | — | — | ||||||||||
| Add-on coverage | — | — |
Other coverage
| | |
| Guest unit | — | — |
| Pools | Add-on | Add-on |
| Roof leak repairs | Add-on | Add-on |
| Second refrigerator | Add-on | — |
| Septic pump | Add-on | Add-on |
| Spas | Add-on | Add-on |
| Stand-alone freezer | Add-on | Add-on |
| Well pump | — | Add-on |
| — | Add-on | Add-on | Add-on | Add-on | Add-on | Add-on | — |
| — | Add-on | Add-on | — | Add-on | Add-on | Add-on | Add-on |
Reputation on ConsumerAffairs
| | |
| Overall star rating | 3.3 | 1.1 |
| Verified customer reviews | Read reviews | Read reviews |
| 3.3 | Read reviews |
| 1.1 | Read reviews |
All prices are based on a quote for a house of less than 5,000 square feet in Austin, Texas. All information is accurate as of publishing.
ServicePlus Home Warranty
ServicePlus Home Warranty, formerly known as Total Home Protection, is a home warranty company offering two plans and over a dozen add-ons for extended coverage. These plans cover appliances and home systems, regardless of age, make or model and come with a $75 service call fee. Coverage is available in most states. Customers can transfer their policy to a new homeowner at no cost. You can request a quote for free online or by phone.
ServicePlus Home Warranty plans
- Gold plan: The Gold plan covers the plumbing system and stoppages, water heater, whirlpool bathtub, electrical system, range, oven, stove, cooktop, permanent sump pump, built-in microwave, dishwasher, garbage disposal, trash compactor, ductwork, garage door opener and ceiling and exhaust fans.
- Platinum plan: The Platinum plan covers everything included in the Gold plan, as well as the air conditioning system, heating system, refrigerator, washer and dryer.
- Optional coverage: Add coverage for a pool and spa, limited roof leak, central vacuum, sump pump, well pump, septic system, septic pumping, additional refrigerators or freezers, water softeners and ice makers. You can also add coverage for additional air conditioning systems, heating systems, water heaters or garage door openers.
What ServicePlus Home Warranty customers say
ServicePlus Home Warranty's happy customers typically mention the company's helpful customer service and fair pricing. Others point out the simplicity of applying for a home warranty and how easy it is to get pricing discounts. Some customers experienced long wait times over the phone and difficulty getting calls returned. However, other customers say the company readily resolves customer issues.
Derek ** has helped me secure a warranty on 2 properties now. ... He has been great to work with, works hard to make the policy and price fit. ... Derek also helped me with my first claim on my rental. ... I will recommend him and THP to others.”
– Jeff of Kuna, ID
AHW Home Warranty
AWH is a home warranty provider offering 24/7 service, a huge network of local contractors and an easy-to-understand plan structure, including appliance, system and combo contracts. Customers can expect to pay a $75 service fee when filing a claim. Plans are available in most states. Customers can request a quote from AHW Home Warranty by filling out a form online or by calling.
AHW Home Warranty plans
There are three plans to choose from, plus over 20 add-ons. There’s also a set service fee of $75. Here are the options:
- Systems Plan: The Systems Plan covers central air conditioning, central heating, plumbing, electrical, water heater, ductwork, jetted bathtub and garage door openers.
- Appliances Plan: This plan includes coverage for your dishwasher, refrigerators with ice maker, washer, dryer, stand-alone freezer, trash compactors, oven, range, stove, cooktop and microwave oven.
- Combo Plan: The Combo Plan includes everything in the Systems and the Appliances plans. It also adds coverage for an instant hot water dispenser, garbage disposal, attic fan, ceiling fan, kitchen fans and exhaust hood, bathroom exhaust fan and doorbell.
- Optional coverage: Plenty of add-on coverages are available, including for a pool and spa, central vacuum, lawn sprinkler system, well pump, septic system, wine refrigerator, whole house humidifier, septic tank pumping, sump pump, water softener, limited roof leak and duplicate appliances or systems.
What AHW Home Warranty customers say
Positive reviewers of AHW Home Warranty often mention how quickly repairs are resolved — often the same day or the next. They also report that the company's customer service reps are helpful and polite and prioritize important repairs like heating and cooling.
However, the brand does have mostly negative reviews. Some call out difficulties filing claims, getting reimbursed and canceling coverage. However, many negative reviews are older and focus on the company's limited hours, which have since been updated to 24/7.
… So far they fixed my toilet, they had a plumber come out next day. ... Recently, my AC was not cooling ... Amazon treated it as an emergency claim and fixed it first thing the next day. ... In the end they did save me decent amount of money and hassle. I have nothing bad to say and AHW ... 5 stars across the board.”
– Krysta of Phoenix, AZ
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Bottom line: ServicePlus Home Warranty or AHW Home Warranty?
ServicePlus Home Warranty and AHW Home Warranty have similar price ranges for their home warranties —and charge the same amount for each service call. AHW Home Warranty has a typical set of plans, covering appliances, systems and both. ServicePlus Home Warranty combines systems and appliances in both of its plans. Read reviews and compare plan details at both companies to choose the brand you trust most.
- ServicePlus Home Warranty is best for customers who want coverage for both systems and appliances and lots of add-on options.
- AHW Home Warranty is best for those who prefer coverage for only appliances or systems and can look past mostly poor customer reviews.
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