Samsung Washers Reviews

I bought the most expensive washer from Samsung and it broke down within a month. It took them one month to replace that washer so during that time you will have to do your laundry outside as they don't care. 1 year later it broke down again and they are not even honoring the extended warranty. Please avoid buying Samsung home appliances. They may be good in making television and phone but not home appliances.

Purchased my 2nd Samsung Washer less than 2 years ago. Had to replace the suspension kit already - should not happen on a young machine. Provided all the details: receipts, proof of purchase, of repair and the "extended warranty" proof... Many, in fact too many emails later Samsung refuses to acknowledge the fault or back me up in the slightest way. It's the last time I invest hard earned money in a Samsung product.

New washer less than 6 mos. old. 4 Service repair people come and neither have the right part. It's been over a month so I finally ask for a refund. Have to go through so many steps, which I've done and still haven't received my money. Now I got to wait another 2 weeks. They have the receipt, serial number and model but still holding to my money. Samsung is joke. They want your money but when they sell you a bad product you have to wait and wait to get a refund.

For the last 3-4 years I have owned a Samsung Washer and Dryer. Top loading washer and steam dryer...Spent a ridiculous amount of money on the set from Lowes - over $2K. It is by far the worst purchase I have ever made in my life and by far the worst purchase I ever made from Samsung. Since having these units, doing the laundry has been a nightmare. The top loader doesn't allow me to control water levels so most of the time the clothes do not get properly washed, nor can I soak clothing with a prewash; the agitation and spin tie your clothing into knots so when you pull them from the machine they are ridiculously wrinkled and hard to smooth out...and debris remains in the bottom of the machine so that it can attach to other loads of laundry. I rue the day I purchased these units!

SAMSUNG WASHER item #1501524 Model #Wf45R6100AP will only last less than 2 years and then it will basically fall apart and become damaged to the point where it is beyond repair. There is definitely a manufacturer defect issue going on with these washers. DO YOUR RESEARCH. LOTS OF REVIEWS. We paid $699 and now have to buy a new washer because it is "OUT OF WARRANTY" conveniently! SAMSUNG IS A BAD BRAND FOR WASHERS!!! DO NOT BUY! YOU HAVE BEEN WARNED!!

The lettering on my Samsung washer disappeared after year 2. I called the company in year 1 because it was fading and I couldn't understand why. I called the company to ask about the ink and they said no one ever complained about it. Interestingly, the representative said that the same thing happened to her and she wrote in the words!! You need the control panel lettering to operate machine and the quality of the ink was poor. They refused to replace and wanted me to pay almost 400 dollars to replace whole panel. Nonsense. I will never buy from them again.

Purchased Jan 23. Machine does not balance loads even after you rearrange. Gave error code 9c8 so I called Samsung which put me in touch with repair shop. Waited 9 days only for repairman to cancel car broke down. Now I have to wait another 10 days to get it fixed. I would not recommend this machine to anyone. Water level not enough to clean clothes or sheets. Constantly unbalanced. This was a thousand dollar machine that needed repaired in 6 months.

Brought washer and dryer set 2019 brand new from Home Depot and it’s rusted with a hole. DO NOT BUY spent $1700 this is the second time I had a bad experience with Samsung brought a refrigerator some years ago and had trouble getting a hinge. I lost moving another $1200 down the drain.

I bought a Samsung top loading washing machine from Home Depot not quite 6 weeks ago. Each time I wash a load, an error code pops up, it starts making a racket like it’s about to completely break down, and the washing machine has to be reset on a different wash cycle. Even then, I have to keep an eye on it in case it glitches again. I’ve gone in several times thinking it was finished washing only to find it blinking and carrying on—completely stuck. It doesn’t matter what the load size or which cycle you set it on.

In May 2019, we purchased a Samsung washing machine (model # WA50R5400AV/US), which unfortunately broke down after three years of use in our Maryland house. Despite multiple attempts to reach out to Samsung for repair, they initially avoided responsibility. After filing BBB complaints, they agreed to cover the repair and labor costs. However, a customer service error led to a repair ticket being opened for a Florida address instead of our Maryland residence. Numerous calls and emails to rectify the situation went unanswered, causing three months of inconvenience, financial strain, and stress. Our tenants were left without a washing machine, and we incurred expenses for laundry services and the replacement of the machine.