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Rollup Awnings

Servicing New York City & Long Island

Rollup Awnings
Overall Satisfaction Rating 4.73/5
  • 5 stars
    37
  • 4 stars
    2
  • 3 stars
    0
  • 2 stars
    0
  • 1 stars
    1
Based on 40 ratings submitted in the last year
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Since 1979, Rollup Awning has provided quality products and awning services in the Long Island area. Rollup Awning retractable deck awnings are designed to operate by remote control, timer, or wind sensing operation. Our top quality deck awnings are available in different patterns and colors to transform your patio and deck.

Rollup Awnings provides a number of services that include: motor replacement, moving awnings, fabric repair and recovering. We will deliver and professionally install your awning so your family can stay covered from the sun or rain. Rollup Awning also offers shutters and storm panels for your home. Call today to learn more!

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Rollup Awnings Reviews

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: May 4, 2019

I've seen some commercials for Rollup, and I also checked out a couple others, but I wasn’t satisfied with what I saw. Rollup seemed to be the best way for me to go. The crew was good. They work pretty quick. I got the retractable awning that was motorized. I got one of the better models that they had. The sales rep was very helpful. He explained everything well including the different options. And even with the fabric, he showed us many of them like if we wanted to save money.

I picked the awning that I liked, and I liked the idea that the whole awning goes in during the winter, and the piece in the front that hangs, I could take that off, and I won’t ruin that during the winter. I had a big party here and I had the awning down. I got nothing but compliments about it. Rollup was great for everything that they did, including how they installed. The only thing I had to do is get an electrician.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: May 3, 2019

    We had a temporary canopy but it finally rusted out and needed to be replaced. Instead of getting a fixed structure, we decided we wanted an awning and we saved for it. We pass Rollup Awnings every day since we live around the corner and I like supporting local business. When we walked in to get a price, the people were helpful. They also had a great warranty on their product and they sold us right off the bat. I got a brand-new awning, which is 28 feet long and so, it is very large. They let us pick the material it was made out of and they customized it to the kind of border we wanted. We don't have to roll it in and out. It's all motorized and they gave us a remote.

    The man who installed it and I went back and forth with the specifics. We had an idea of what we wanted and one of the guys came to the house to take a measurement. He made some suggestions because he is the professional and he has done this for a very long time. They installed it and I wanted it raised a little. They were back within 48 hours to adjust the pitch and the height. Both sales and installation were wonderful. Anytime I had a question, they picked up the phone when I called. They also scheduled everything right away and I don’t have a single complaint. The experience has been good so far and I hope it holds up as good as they say it does.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: April 25, 2019

    I haven’t been able to sit on my deck for the last five years since all the trees at my neighbor’s backyard went down. I looked at SunSetter and looking at the awning, Rollup Awnings had much heavier duty brackets and a heavier duty frame to it. Plus, it’s local so we decided to go with Rollup Awnings. We spent a good amount more money but it was a better product. The salesperson who came to the house was the owner’s son or one of the owners and he was convincing. I wasn’t happy with the price and I was trying to get him to knock a little money off, but he said he couldn’t. However, it was advertised that they would take $500 off in install.

    I didn’t buy the motorized and they sent the wrong crank. They sent the short one instead of a long one and they wrote that on the receipt. I went back to the showroom in Bohemia and they didn’t have any stock. So, I’m waiting for that. I told the rep at that time that it wasn’t right because they were taking $500 off the price. She said that someone would call me and I’m waiting for that phone call also. The product is great and the guys who installed it were experts at what they were doing. The crew chief said they would be out of there in two hours and they were. Everyone had a job and they worked together like a well-oiled machine. I have no complaints about that but I need my crank and I’d like $500 back.

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    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Feb. 26, 2019

    Our deck is situated in such away that we are facing east in the morning, so we don't get shade on the deck until 2 or 3 in the afternoon. If we wanted to have a Sunday barbecue with friends over, we would still be in the sun at 3 in the afternoon, and it's hot. So we went to Rollup Awnings and the gentleman there was very, very good. He was very helpful. We went in a time where there was some kind of promotion going on. We were gonna shop around a bit, and he told us to go ahead, but he guaranteed that we will be back. We went to one or two other places, and what he had offered us was the best deal, and it seemed to be the best product for what we wanted, so we came back.

    We picked out whatever we wanted, like color scheme, and everything went very, very smoothly. We're very satisfied with the product, and the person that we dealt with. He didn’t push anything on us. He explained to us. He pointed out, and he let us make our choice. He was a top-of-the-line salesman. He was confident enough in his product that he didn’t find us shopping around, and he knew we would be back. And he was right.

    Rollup had a wide variety of merchandise that you could choose from. The sales guy helped us determine the size that we would need based upon the dimensions that we had given him. Then they came back down and measured before the order went through completely to make sure that we had given them correct dimensions. They explained about the remote control and how it works. When they did the installation, they demonstrated pros and cons compared to other company products. It was a very nice experience. The awning cools off the house a little bit in the morning when the sun comes up in the east facing our dining area.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Jan. 25, 2019

    We had a little deck that we wanted to use but the sun would hit it. It would be too hot and nobody could really stay out there. So, we decided to get an awning. I Googled and Rollup Awnings came up. There was another company that we went to but when we compared the quality of the product that they showed us on display to what Rollup Awnings showed us, we could tell that the quality was a little bit better with Rollup Awnings, so we went with them.

    Their service was very good and they explained the product to us. Picking which awning to buy was also pretty easy. We went to the store and explained to the guy what we needed and what we were trying to do. Then he showed us our options. The hardest thing was picking out the color and my wife did that. She picked a light green color and we didn't put any other customization. Rollup Awning's reps also kept in contact about what was going on with our order and when it was gonna come in. Then during the installation, the guys who came in installed it quickly. It seemed like it was easy, too. They did a nice job and they cleaned up after themselves.

    Before we got the awning, it would get very hot over there in our deck from about 12:00 to 5:00 o’clock in the afternoon. We had to wait for it to cool off until about 6:30 before we go out there because it would be too hot. Then by the time we go out there, we only have two hours of daylight. But now, we can enjoy the deck a little more often or just go sit outside. Rollup Awnings is a very excellent company and you would wanna give them a shot.

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    Rated with 1 star
    Verified Reviewer
    Original review: Nov. 13, 2019

    I was screamed at and hung up on the phone by the owner of this business twice when I can attempting to schedule a repair appointment. This was after they cancelled two prior service appointments on the day of after I had taken off from work to be there. The owner has serious anger issues and is unprofessional and treats clients terribly.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 17, 2019

    I want an awning for my deck to keep shade in the summer. I had three other awning companies come give me an estimate but I like that Rollup Awnings does their own stuff and they have their own factory. The people at Rollup were fine.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 11, 2019

    We've been wanting an awning for a couple of years, and we finally had the money to do it. We've gotten an estimate from somebody else, but it was much more expensive than Rollup Awnings. Everything went great with Rollup. They're a very good company. We're very happy with them. We got delayed in getting our awning because of the rain, so it had to be rescheduled once, but it was relatively quick. It was within the month. Their product is very, very strong and very good. So, I would consider them over a lot of people. And for the price, it's one of the strongest awnings out there.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 10, 2019

    We needed some shade in the backyard and Rollup Awnings was about 10 minutes from my house. So we got an awning from them. The sales guy was excellent. He went through all the info and the options. He showed us everything. So, he was very thorough. The installation wen very well. The guys knew definitely what they were doing. The only thing we needed to do was figure out the size of the awning. I’d recommend them.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 9, 2019

    Rollup Awnings has a good product. It's very easy to use. We had a standup awning, and it was falling apart. We got a new one and the installation took a few hours.

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    Rollup Awnings expert review by ConsumerAffairs

    Rollup Awnings has been in business for over 30 years and has showrooms that customers can visit to see their products firsthand. They offer awning delivery and installation throughout Long Island.

    • Customer service: Because Rollup is such a small business, they offer superior customer service to all of their clients.

    • Warranties: Rollup offers excellent warranties to clients that cover damages and defect.

    • Fabric variety: From solids to stripes, Rollup offers over 50 unique fabric options to the consumer.

    • Service: Rollup is located on Long Island and offers service to customers, specifically residential ones, within the area. Services provided: Recovering, Moving, Awnings, Fabric Repair, Awning Repair, Motor Replacement, and Motor Conversions.

    • Cost: Services can be expensive compared to other awning providers.

    • Best for: Homeowners

    by ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Rollup Awnings Company Information

    Social media:
    Company Name:
    Rollup Awnings
    Company Type:
    Private
    Year Founded:
    1979
    Address:
    1688 Church Street
    City:
    Holbrook
    State/Province:
    NY
    Postal Code:
    11741
    Country:
    United States
    Phone:
    631-563-6660
    Fax:
    631-563-6668
    Website:
    www.rollupawnings.com

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