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Poulan Pro

Poulan Pro
Overall Satisfaction Rating 1.28/5
  • 5 stars
    2
  • 4 stars
    2
  • 3 stars
    3
  • 2 stars
    8
  • 1 stars
    86
Based on 101 ratings
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        Poulan Pro Reviews

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        Page 1 Reviews 1 - 10
        Rated with 3 stars
        Verified Reviewer
        Original review: Feb. 29, 2020

        The mower I purchased was a 2005 model used from another person. I purchased it in 2015 so it was already 10 years old. With the exception of having to purchase a new battery every 12-18 months I have not had any major issues. I just add oil, fuel and buy new battery every year. The grill is cheap. Hit fence lightly and broke it. I had to use duck tape to keep it together. I do keep my mower under a tarp to keep it from being weathered. The seat still soft and comfortable. Only spent $250.00 for this riding mower. Not sure if the new models are made badly but this 2005 model seems to hold up well.

        Sincerely J.

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        Rated with 1 star
        Verified Reviewer Verified Buyer
        Original review: Jan. 28, 2020

        Had two years ago model PP19A42. Last year the tractor was difficult to get in reverse used three times the first year, but the second year just twice now reverse not working at all. Today I got a quote on the repairs. It will cost $900.00 to buy a new transmission. This tractor and many other Husqvarna have a black plastic transmission and cannot be opened it is sealed and can not be repaired. The company knew this was problem as early as 2013 but did nothing to fix the issue but kept selling them anyway.

        2 people found this review helpful

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          Rated with 1 star
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          Verified Reviewer
          Original review: July 3, 2019

          All explained in experience... JUNK! I bought this for 1600 bucks and got less than 10 hours out of it before tranny went out. This is wife's mower so used gently in fenced areas. Had trouble early on but always started working if pushed short ways. Now nothing. Engine runs great but tranny is JUNK. Never again Poulan trash...

          6 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: June 15, 2019

          Purchased this Poulan Pro ride-on lawn mower 2017 and now the repair shop says the motor needs to be replaced and the transmission is not acting right. The mower can't be pushed in neutral. If you looked at it you would think it's brand new out of the box. But now it's just a waste of space! I will never buy Poulan products again!

          6 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: March 18, 2019

          Purchased a 4218a in late 2017. I used it to cut up branches and other fallen limbs for about 14 months. I haven't even work out a chain when clutch broke. Called for warranty replacement. “Sir, we cannot replace the saw. We can send you a name of a repair shop.” The repair shops tell me it’s not worth fixing. So, I’m out a saw while under Warranty. Thanks Poulan.

          4 people found this review helpful
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          Rated with 1 star
          Verified Reviewer
          Original review: Feb. 27, 2019

          Purchased Poulan Pro riding mower June 9, 2017 for $1,380.13 at Home Depot. It stopped working in September 2018. It was still under warranty. I dropped it off at the service shop of their choice on November 5, 2018. Needless to say we have been going back and forth between the repair shop and warranty dept about the irreparable transmission. 3 weeks ago the warranty dept said they would replace the transmission but when I called today on February 27, 2019 4 months later they act like they are still trying to contact the shop. My wife then calls to make complaint and the first person that I spoke to about the problem answered with his apologies. Not today. I had to call Capital One credit card to dispute the purchase as I have no riding lawnmower. Capital One will be disputing the purchase for me so that I can purchase a new, different brand!!!

          9 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Sept. 19, 2018

          Here are the facts. I bought the machine for about $280 at Menards. That was almost exactly a year ago. Box it was in said 2 year warranty. Last week the front wheel bearing went out. Not to worry I called the manufacturing representative to connect with a Poulon service site. When I called the technician said sorry. The only thing that is warrantied is the engine. I have only mowed my lawn and live in MI, where we have snow and no mowing in the Winter. I believe the facts justify the use of the word hoax. Yes I have the receipt and will keep it should anyone try to contest this as a fact.

          11 people found this review helpful
          Rated with 1 star
          Verified Reviewer
          Original review: Sept. 5, 2018

          I decided to upgrade from my 1982 Allis riding mower 2 1/2 years ago and was sold on a Poulon mower. I am not exaggerating when I say that every other time I mow one of the spindles breaks. While this was covered under warranty once, the company insists that it is not due to defect in their product. Every time this junk breaks down I pull the Allis out and it mows fine, after nearly 40 years. It is not one particular side or the other either. The spindle breaks at one or two mounting points every other time it is used. That means I am buying at least 4 spindles a year.

          If you go through Amazon they are $20, if you go through Poulon they are much more. That means aside from the nearly $2000 you have spent on this, expect to spend at least $60 a year on parts beyond basic maintenance. I have given up on this machine, and I would recommend anyone who is looking at buying it, you are better off buying an older Murray, Allis or JD, and repairing it. In the long run you will spend less money.

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          9 people found this review helpful
          Rated with 1 star
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          Verified Reviewer
          Original review: Aug. 16, 2018

          I have a Poulin Pro riding mower model PP19A42 and am on my second mowing season. When shifting from forward to reverse it hangs up every time. Same from reverse to forward. In order to get it to shift from neutral to reverse, I have to tap on the forward shift pedal. Same for reverse to forward. Sometimes I have to push really hard on the shift pedals to get it to shift. After reading other reviews, I see that this is not a rare problem. It worked great while the machine was fairly new. I suspect something is amiss in the shift levers to the transmission. What can I adjust to remedy the problem?

          25 people found this review helpful
          Rated with 5 stars
          Verified Reviewer
          Original review: July 24, 2018

          I bought this 42 inch rider 20 years ago and have used it at least weekly and sometimes twice a week for those 20 years, both at my residence and my lake cottage. It's never had a major problem and still performs like new. It's a very well built machine.

          2 people found this review helpful

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            Poulan Pro expert review by ConsumerAffairs

            Poulan Pro creates innovative lawn equipment with a history spanning back to 1944. The company focuses on the homeowner market with 2 and 4 cylinder engine riding mowers.

            • Up to 54-mowing deck: A large cutting deck speeds up the mowing process and handles four acres or more.

            • Powerful engine: A quality engine provides the speed and strength to adjust to sloped terrain.

            • Plush high back seats: Homeowners can go all day in a comfortable seat.

            • Button blade control: The cutting blades turn on and off with a simple dash control.

            • Easy maintenance: This riding mower has several easy cleaning and maintenance features.

            • Best for: Homeowners looking for a powerful mower that's easy to maintain.

            by ConsumerAffairs Research Team

            The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

            Poulan Pro Company Information

            Company Name:
            Poulan Pro
            Year Founded:
            1912
            Address:
            9335 Harris Corners Pkwy.
            City:
            Charlotte
            State/Province:
            NC
            Postal Code:
            28269
            Country:
            United States
            Phone:
            (800) 849-1297
            Website:
            www.poulanpro.com

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