Orkin Pest Control Reviews
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About Orkin
Orkin is a worldwide pest control company with over 1.7 million residential and commercial customers and over 120 years of experience. It specializes in treatments against common pests like rodents and insects, but it also offers other services, including insulation and moisture control. Orkin provides free estimates and a satisfaction guarantee.
Visit www.orkin.com- Free estimate
- Integrated pest management
- Residential and commercial services
- 30-day money-back guarantee
- Limited pricing information
- Not available in AK, WY, SD
Helpful Reviews
Signed up and was thrilled with the speed and simplicity of the service. Pricing was fair, value was straightforward and shipping was fast and convenient. My dog loves the food...
What is Orkin Pest Control?
Orkin, founded in 1901, has over 120 years of experience with pest control. It has more than 400 locations across the world, including branches in most U.S. states. The company provides pest control for homes and businesses and guarantees customer satisfaction. Orkin technicians go through 160 hours of training, including coursework from Purdue University and hands-on simulations at Orkin’s 30,000-square-foot facility in Atlanta, Georgia.
Orkin uses an integrated pest management approach (called A.I.M.) with the goal of causing the least possible harm to people, property and the environment. Every Orkin visit includes assessment of the situation, the implementation of specific, science-driven solutions and the monitoring of pest activity to ensure the control technique is working.
How does Orkin work?
To find out if Orkin can help with your pest problem and to get an estimate, you can call Orkin or fill out a form online to be contacted by a company specialist. Orkin may give you a price over the phone or visit your home for an inspection.
Orkin uses a three-step pest control process, which it refers to as A.I.M.: assessment, implementation and monitoring. An Orkin technician starts by inspecting your property. They then work with you to come up with a protection program, choosing tools, technology and products that have the lowest environmental impact. After treatment, Orkin monitors results and continues to check for pest activity.
Orkin services come with a 30-day money-back guarantee. If you choose a treatment plan and pests come back between treatment dates, Orkin returns at no extra charge. And if Orkin can’t solve your pest problem, it refunds your last payment. Orkin also promises to respond to customers within two hours and have someone at your property within 24 hours.
Orkin services
Orkin treats issues with the following pests:
- Bedbugs
- Termites
- Moths
- Hornets
- Fleas
- Crickets
- Scorpions
- Silverfish
- Carpenter ants
- Centipedes
- Roaches
- Mice
- Spiders
- Earwigs
- Ticks
- Mosquitoes
- Stinging insects
In addition, Orkin also provides these services: attic insulation to help residential customers save on energy costs and keep away pests; moisture control to prevent termite damage and mold; and lawn care for pest and weed prevention. Free inspections are available for each of these services.
Orkin price
Orkin determines pest control pricing based on a customer’s home, type of pests and other factors. The best way to get a quote for your specific situation is to contact your local Orkin branch. Getting a quote is free and comes with no obligations.
For example, we requested a quote for an annual pest control plan for a three-bedroom home in Tulsa, Oklahoma, that needed roach control. We received an estimate of two $195 payments over two months, followed by 10 more monthly payments of $48. That’s an annual total of $870.
Orkin Pest Control FAQ
What chemicals does Orkin use?
What chemicals Orkin uses depends on your specific pest situation. Orkin states that all chemicals it uses are approved by the Environmental Protection Agency and are safe for kids and pets. Orkin technicians provide documentation of chemicals they use during treatment. The company recommends you let your technician know if you are pregnant, have a newborn or have specific allergies. You can access product labels on Orkin’s website.
Does Orkin get rid of mice?
Yes, Orkin handles mouse problems. The process starts with a technician performing a rodent inspection to find out what species is present. Treatment may include both chemical and nonchemical methods.
Who owns Orkin pest control?
Orkin is owned by Rollins, Inc., a pest and termite control company based in Atlanta.
How much does Orkin cost for roach control?
The cost of roach control from Orkin depends on your property and other factors. For an annual plan for a three-bedroom house located in Tulsa, Oklahoma, Orkin quoted two monthly payments of $195, followed by 10 monthly payments of $48.
Is Orkin safe for pets?
Yes, Orkin’s chemicals are safe for pets, the company says, as long as pets are kept away from treated surfaces until they are dry, which can take one to two hours. Pets don’t have to be out of the house during treatment, but Orkin says it can be helpful.
Does Orkin get rid of bedbugs?
Yes, Orkin offers bedbug control and removal service. Its ongoing detection service may not be available in all locations, though. It may also charge an inspection fee.
How does Orkin treat termites?
Orkin customizes plans for termite infestations using several treatments, including Termidor liquid treatment, Orkin Dry Foam, OrkinFoam, and Sentricon bait and monitoring. Your pest control specialist will tell you which of these treatments will work best for your particular infestation.
Does Orkin do payment plans?
Yes, Orkin customers can pay monthly. Speak with your local Orkin branch about setting up a payment plan for pest control services.
What does Orkin use to kill roaches?
It depends on the specific infestation in your home. An Orkin pest control specialist will discuss which chemicals, if any, will work best for your situation.
Does Orkin do free inspections?
Orkin offers free termite inspections. It also offers free pest control quotes. For more information, call Orkin or fill out the contact form on its site.
Still have questions?
Is Orkin worth it?
Orkin is one of the most experienced pest control companies around, with over 120 years in business and nearly 2 million residential and commercial customers throughout the world. Its technicians go through extensive training in Orkin’s approach to integrated pest management. However, it’s a good idea to read reviews and compare Orkin with other pest control companies before making a decision.
Orkin Reviews
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Reviewed March 30, 2026
Orkin Pest Control is A+ all the way and they hire the best technicians. They are very conscious of the fact that my husband needs people here in the mornings only because he sleeps in the afternoon and they're great about accommodating us. Dustin came and did our inside maintenance. He usually puts up with my dogs barking at him and he headed them all. He's professional, very conscious of everything, and does a nice job. He speaks with my husband who had a stroke. He says hello to him and treats him like a person. We like that. He goes above and beyond. He makes sure he puts those booties on even though we tell him he doesn't have to. Everything has been good since he has been doing stuff here. However, the mosquitoes get worse every year and we have to keep calling. It's something about Orkin's formula. Other than that, everything is wonderful. We like our service and I trust Dustin in my home.
Hello Mary. Thank you for the wonderful review! We’re so glad to hear how much you appreciate our team and the care Dustin provides. It means a lot to know he’s respectful of your home, your pets, and your family, and that he consistently goes above and beyond to make you feel comfortable and supported. We also appreciate your feedback regarding mosquitoes, as it helps us continue improving our services. Thank you for trusting Orkin and for being a valued customer!
Reviewed March 28, 2026
I was having a roach problem. I called numbers randomly and I spoke to a person from Orkin and he said they could set me up and he gave me a discount to start my service. It was a deal. The service was set to come every three months. With their initial visit, I had them come out two weeks later because I was still seeing roaches and they came out. Then, they've been out two times after that. I've had a great experience with them. It's always been the same technician and I appreciate that. His name is Kyle, and he's been great. I live in a garage apartment in the back of a house. So, I don't have to give him directions. I feel comfortable because it's not like a new technician every time. I haven't seen cockroaches since the last time he was out. I was very satisfied. Overall, the service has been really good. It was at a good price and it was effective.
Hello Amy! Thank you for sharing your experience! We’re glad to hear you’ve had such great results and that our team was able to address your roach concerns effectively. We’re especially happy to know that having the same technician, Kyle, made you feel comfortable and confident in your service. It’s great to hear the treatments have been successful and that the service has been both effective and affordable. Thank you for choosing Orkin, we truly appreciate your trust!
Reviewed Aug. 9, 2026
The technician who came to treat my problem with ants in the kitchen was terrific. He was experienced and gave me peace of mind that he could take care of the problem. He was very thorough using a gel and spray in the problem areas and left traps in the kitchen and basement. I have not a problem since. However, 2 days later 2 guys from Orkin showed up even though I wasn’t expecting them and claimed they were there to do a home inspection as part of my service. They found nothing in the house and went outside to check for problems. They returned and one guy was holding a clump of dirt that he dug up close to the foundation that he said contained termites. He scared me with a scenario that termites could be eating through the foundation and came up with a treatment plan for $4,000.
I was shocked but I initially agreed to it. I then spoke to other neighbors and learned that termites are native to this area and often found in the dirt but that doesn’t mean they’re tunneling into the house. I canceled the treatment and the guy continued to use scare tactics to get me to change my mind. I told him I wasn’t comfortable going forward with the treatment and would get another inspection and estimate from another company if there seemed to be a problem. I didn’t appreciate being pressured and that tainted my experience a bit. I did sign up for quarterly treatments with the technician who treated my house and I am happy to continue doing business with Orkin because of his experience and professionalism.
Hello Barbara. Thank you for taking the time to share your experience. We're delighted to hear that your initial service visit was such a positive one and that our technician provided the thorough, professional treatment needed to resolve your ant issue and give you peace of mind.
We also appreciate your honest feedback regarding your inspection experience. We understand how uncomfortable it can feel when recommendations come across as unexpected or overwhelming, and we're sorry to hear that this part of your experience left you feeling pressured. At Orkin, we strive to provide clear information that helps customers make informed decisions about protecting their homes, and your feedback is invaluable as we work to improve.
We're grateful for your trust and are especially pleased to know that the professionalism and expertise of your technician earned your confidence and your decision to continue with quarterly service. Thank you for giving us the opportunity to serve you, and we look forward to providing the high level of care and support you expect from Orkin.
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Reviewed June 26, 2026
I had a lot of mice and it was a problem I never had in this house before, even though I've got woods right behind me. But it got to the point where it was something I couldn't control. I had to bring somebody in to deal with the problem. I used to be a commercial property manager and I had used Orkin in the past as well as a couple of other companies. I decided to use Orkin and they did a very thorough job of it. The mouse problem was eliminated and I was very pleased.
I had the same tech for the first several instances that they were here, and there have been different techs since then. They've done work on the exterior of the house and they haven't done any work on the inside of the house recently. But they've all been very professional and they communicate well, especially the first fellow that I had who came out and really helped solve the mouse problem. I've also always gotten text messages to confirm appointments, which I appreciate. And the little bit of contact I had with any office staff was positive as well.
Hi Linda! Thank you for your detailed feedback and for choosing Orkin again. We’re glad to hear your technician was thorough, professional, and able to effectively resolve the mouse issue, that’s exactly the level of service we strive to provide. We also appreciate your kind words about our team’s communication and appointment updates. Your trust and continued support mean a great deal to us, and we’re grateful for the opportunity to serve you!
Reviewed June 18, 2026
Orkin Pest Control's tech came and explained to me everything, the process with the first time and the second time, and how long it would take to come back again to do it one more time. I'm pleased with the visit with him. Also, the experience we have with talking to Orkin and making the appointments have been good. The problem we have in my house was just black little ants. We haven't seen much anymore, just one here and there. I haven't been able to see much ants like I used to inside or outside. My daughter sees spiders ones here and there in her house, but not like she used to. It’s working out already with the product.
We recommended Orkin with some of the neighbors who ask when they see the vehicle up there. Two neighbors down from me and across the street have problems with the black ants as well. I told them that the first time that the guy came over, we would see some activity. He came in the second time, and we haven't seen much activity anymore. I asked the guy to give me a couple of cards, so that's what I hand over to the neighbors.
Hi Usiel! Thank you for your kind feedback and for choosing Orkin. We’re glad to hear your technician clearly explained the treatment process and that you’re already seeing a significant reduction in pest activity. It’s wonderful to know you’ve had a positive experience both with our service and scheduling, and we truly appreciate you recommending us to your neighbors. Thank you again for your trust and support, we’re grateful to serve you!
Reviewed June 17, 2026
I get the same guy for the regular service. He was good. He explained everything to me. He did the treatment and said I should have an inspector out. So, I had an inspection done, and he told me that my attic needed to be re-insulated, that the insulation in there had feces in it, and that was toxic. So, he gave me a bid on clearing the whole ceiling out and re-insulating it. It was 18,000. It seems a little high. So I decided to clean it out myself, remove the insulation, and vacuum. It reduced the bid to 13,000. So, we saved a little money there. But 13,000 still seemed a little high. So, I continued working on it and reinsulated it myself.
On the regular service, Orkin comes out and they'll go after the roaches and the spiders on the outside. They make sure everything is good inside and out. One time, they will go after more or less the roaches, and then another time will go against the outside stuff, like spiders and vermin. I had a rat problem and we've pretty much taken care of that. The service guys always come out and they are pretty friendly. They explain things to me, and we make a plan of attack.
We also appreciate your feedback regarding the inspection and insulation recommendation. We understand that pricing and scope of work are important factors when making decisions for your home, and we respect your initiative in exploring options that worked best for you.
Reviewed June 15, 2026
When I started out with Orkin, I had beds bugs, and they got rid of that for me. Now, if I got spiders, I'll tell them and then they'll spray accordingly in the areas that need it inside and out. There's a certain part of the spring where the spiderwebs are all around the house. Orkin will go through it, and they'll get rid of all of the spider webs while they're spraying, too. Their guy goes from second floor to the basement. The guy who comes out does a really good job, but they had one guy that came here and all he did was outside and he left. I asked what about the inside because that was supposed to be part of the deal. They said, this other guy was doing a fallacious job. Other than that, I had no problem at all with the reps at Orkin. They send me a note and a text, and I’ll set myself around it.
My son has a fear of flying stuff like wasps and every once in a while, he'll get a wasp in his room. We just can't figure out where it's coming from. So, I just have the guy come, pull the curtains back and spray up top to see if that does it, and sometimes it's all right. I had one yellow jacket nest, and I showed them where it was. He sprayed it up there and I haven't had problems with them any more either.
Hello Joseph. Thank you so much for your continued trust and for sharing your experience with us! We’re thrilled to hear that we were able to successfully take care of your initial bed bug concern and continue to support your home with ongoing pest control needs. It’s great to know your technician is thorough, addressing everything from spiders and webs to treating specific areas of concern inside and outside your home. That level of attention and care is exactly what we strive for, and we’re glad it’s making a difference for you and your family. We also appreciate your feedback regarding the previous visit that didn’t meet expectations, as consistency is very important to us. We’re especially happy to hear that treatments have helped with concerns like wasps and yellow jackets, and that you’ve seen improvements. Thank you again for your loyalty and for allowing us to help keep your home comfortable and protected, we truly appreciate you!
Reviewed Sept. 4, 2026
Very happy with service. Chad our technician is excellent.
Hello Christopher! Thank you for sharing your positive experience with us. We’re thrilled to hear that Chad has consistently provided excellent service. His dedication to delivering outstanding results is something we proudly celebrate. We appreciate your feedback and thank you for choosing us. We look forward to continuing to serve you with the same high standards!
Reviewed Sept. 4, 2026
It's such a simple process. I don't even stress about it.
Hi Jason! Thank you for sharing your thoughts! We're delighted to hear that our process has made things so simple and stress-free for you. We strive to ensure a seamless experience for everyone, and it's wonderful to know that you're satisfied with our service. We appreciate your feedback and look forward to continuing to meet your needs.
Reviewed Sept. 4, 2026
They looked at everything, answered all of our questions, and took care of all of our issues and were very helpful!
Hello Jeff! Thank you for sharing your wonderful experience with us. We're thrilled to hear that our team thoroughly addressed your concerns and provided helpful solutions to your issues. Ensuring our customers feel supported and satisfied is our top priority, and it's great to know we met your expectations. We appreciate your feedback and look forward to continuing to serve you with the same dedication and care.
Reviewed Sept. 3, 2026
Very happy with the service, would recommend to friends.
Hello Cori! Thank you for your kind feedback! We're thrilled to hear that you're very happy with the service you received. Knowing that you would recommend us to your friends is one of the highest compliments we can receive. We truly appreciate your trust in Orkin and your willingness to share your positive experience. Thank you for choosing us, and we look forward to continuing to serve your pest control needs!
Reviewed Sept. 3, 2026
Did a very nice job and explained everything clearly.
Hello Susan. Thank you for your kind feedback! We're delighted to hear that your technician did a great job and took the time to explain everything clearly. Providing effective service and ensuring our customers feel informed and confident are top priorities for our team. We truly appreciate your support and thank you for choosing Orkin!
Reviewed Sept. 3, 2026
Fast response, caring and polite tech, and explains things very well!
Hi Leeanna. Thank you for your wonderful feedback! We're so glad to hear that you received a fast response and that your technician was caring, polite, and thorough in explaining everything. We believe clear communication and exceptional customer service are just as important as effective pest control, so it's great to know we delivered on both. We truly appreciate your kind words and thank you for choosing Orkin!
Reviewed Sept. 3, 2026
I am absolutely grateful for the service we get, would definitely recommend to anyone.
Hi Wendy! Thank you so much for your kind words and recommendation! We are truly grateful for your trust and support. Knowing that you've had a positive experience with our service means a great deal to our team. Providing exceptional care and peace of mind for our customers is always our goal, and we're honored that you would recommend us to others. Thank you for choosing Orkin!
Reviewed Sept. 3, 2026
Antonio was conscientious, knowledgeable and professional. He made recommendations that I do plan to follow up on.
Hi Barbara! Thank you for sharing your experience! We're delighted to hear that Antonio provided conscientious, knowledgeable, and professional service. Taking the time to offer helpful recommendations is an important part of ensuring long-term pest protection, and we're glad you found his guidance valuable. We'll be sure to share your kind words with Antonio and the team. Thank you for choosing Orkin and for taking the time to recognize the excellent service you received!
Reviewed Sept. 3, 2026
I had pest control treatment inside and outside. Then I needed additional treatment to my attic and crawl space. They damaged my water pipe and attic door but these things were repaired or replaced. I think the Orkin team did a good job.
Hello Rose. Thank you for sharing your experience with us. We appreciate the opportunity to provide treatment for your home and are pleased to hear that you felt our team did a good job overall. We sincerely apologize for the damage that occurred during the service and are glad we were able to repair and replace the affected items. Your understanding and feedback mean a great deal to us. Thank you for choosing Orkin, and we look forward to continuing to serve your pest control needs.
Reviewed Sept. 3, 2026
Technician came in and took care of the problem, quick and efficient
Hi Michael. Thank you for your feedback! We're happy to hear that your technician quickly and efficiently resolved the issue. Providing prompt, effective service is always our goal, and it's rewarding to know we met your expectations. We truly appreciate your trust in Orkin and thank you for taking the time to share your experience!
Reviewed Sept. 3, 2026
Took care of our large nest of yellow jackets and removed the nest after all were killed. Greatly appreciated their work and follow up. Just wish got picture of the nest.
Hi Linda! Thank you for sharing your experience! We're glad we could successfully eliminate the yellow jacket nest and safely remove it afterward. It's wonderful to hear that you appreciated our team's work and follow-up throughout the process. We also appreciate your feedback regarding the photo of the nest, and we'll certainly keep that in mind as we continue working to enhance the customer experience. Thank you for choosing Orkin and for taking the time to recognize our team's efforts!
Reviewed Sept. 3, 2026
Tech was knowledgeable and helpful with our situation
Hi Raymond. Thank you for taking the time to share your experience! We're pleased to hear that your technician was knowledgeable and helpful in addressing your situation. Providing expert guidance and effective solutions is what we strive for, and it's wonderful to know that you felt supported throughout the process. We truly appreciate your feedback and your trust in Orkin!
Reviewed Sept. 3, 2026
Matt was so efficient and knowledgeable. Also, very amiable with scheduling
Hello Markendya! Thank you for your kind words! We're so pleased to hear that Matt provided efficient, knowledgeable service and made the scheduling process easy and pleasant. Delivering exceptional customer care and convenience is important to us, and it's wonderful to know Matt's friendly approach made a positive impact on your experience. We truly appreciate your feedback and your trust in Orkin!
Reviewed Sept. 3, 2026
Adrain was great. Appreciate his knowledge, friendly demeanor and professionalism.
Hello Tony! Thank you for your wonderful feedback! We're delighted to hear that Adrian made such a positive impression. His knowledge, friendly demeanor, and professionalism are qualities we take great pride in, and we'll be sure to share your kind words with him. We truly appreciate your trust in Orkin and thank you for taking the time to recognize the great service you received!
Reviewed Sept. 3, 2026
Great techs and office staff - always very responsive and diligent!
Hi Arun! Thank you for your kind feedback! We're thrilled to hear that our technicians and office staff have provided responsive and diligent service. Our team works hard to ensure every customer receives the support and attention they deserve, and it's wonderful to know that effort has made a positive impact on your experience. We truly appreciate your trust in Orkin and look forward to continuing to serve you!
Reviewed Sept. 3, 2026
Great service, got the problem taken care of, very happy.
Hello Bobbie. Thank you for taking the time to share your experience! We're delighted to hear that you were happy with the service and that your pest concerns were resolved. Providing effective solutions and excellent customer care is always our goal, and your feedback means a great deal to our team. We truly appreciate your trust in Orkin and look forward to serving you again whenever you need us.
Reviewed Aug. 27, 2026
Orkin branch out of Leland was very professional. Mr. James ** was the exterminator; he explained everything and showed good customer service. The service he provided was great and everything was handled. He was prompt with his time.
Hi Christine! Thank you for taking the time to share your experience with our Leland team. We're delighted to hear that James provided professional, prompt service and took the time to thoroughly explain the treatment process. Delivering excellent customer service and ensuring our customers feel informed and confident in the services we provide are priorities for our team. We truly appreciate your kind words and recognition of James's efforts. Thank you for choosing Orkin, and we look forward to continuing to serve your pest control needs.
Reviewed Aug. 21, 2026
If you don’t live in the area good luck because they won’t come to you when you’re home even though you’re paying them to drive to you. Could never get them scheduled on a day near me when I would be home. They asked for a code to come in while I’m not but um no that’s how you get things stolen. I am literally paying you to drive and do the service so stop complaining on driving to do your job?!? Hello?? They spam called me while at work three times in a row because I payment didn’t go through yet. Only reason it’s not a 1 star is because my guy who did my service was nice and helpful.
Hello Grace. Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced with scheduling and communication. We understand how important it is to have service appointments available when you are home, and we're sorry that we did not meet your expectations in that regard. We also understand your concerns about providing access to your property while you're away and appreciate you sharing that perspective. We are grateful to hear that your technician provided helpful, professional service and made a positive impression during your visit. Your comments regarding appointment availability and payment-related calls are valuable and will be shared with the appropriate teams as we continually work to improve the customer experience. Thank you for recognizing your technician's efforts and for giving us the opportunity to serve you. We appreciate your honest feedback and the chance to do better.
Reviewed Aug. 20, 2026
The people who moved next door had roaches and they came over here. My landlord picked Orkin to get rid of the problem and they've been great. I tell the technician the problem and he does his job. He takes care of the problem. I'd tell others to go with Orkin because they get the job done.
Hello Dealva. Thank you for sharing your experience and for choosing Orkin. We're pleased to hear that your technician has been able to effectively address your pest concerns and provide the dependable service you deserve. Our team is committed to listening to our customers, understanding their needs, and delivering solutions that make a difference. Your recommendation means a great deal to us. We appreciate your trust in Orkin and are grateful for the opportunity to help keep your home protected. Thank you for your kind words and for taking the time to recognize the efforts of our team.
Reviewed Aug. 17, 2026
We were happy with the process. Just hope the bats stay away.
Hi Deborah, thank you for sharing your experience! We're delighted to hear that you were happy with the process. Keeping your space pest-free is our top priority, and we're committed to ensuring that it stays that way. Your positive feedback means a lot to us, and we're here to assist with any future needs. Thank you for trusting us, and we look forward to serving you again!
Reviewed Aug. 15, 2026
Orkin is a very good service. They are very thorough and professional, and they make sure that my concerns are followed up on. I went with them about 15 years ago, and I returned to them because they did good service. We had silverfish and we ants. They went ahead and sprayed then they will come back in about 30 days to look. There's been no pest showing lately.
Hello Candace! Thank you for sharing your positive experience with Orkin. We are delighted to hear that our team has consistently provided professional and thorough service over the years, and that your decision to return to us has been reaffirmed with successful pest control. We appreciate your continued trust and are grateful for the opportunity to help maintain a pest-free environment in your home. Thank you for choosing Orkin, and we look forward to continuing to serve you in the future!
Reviewed Aug. 14, 2026
You should make a stronger ant killing spray! These ants are constantly coming into my home. Most are dead but a few are alive but not for long. They’re coming out of the woodwork and although your representative has been here many times and sprayed around the woodwork the ants continue to invade my property. Now I’m finding a few larger ants along with the small ants. Maybe I should buy some Ortho bait traps or your representative should spray heavier and he should bring bait traps to place in the cabinets and windowsills. I’m really upset over continually having ants invade my home. I thought Orkin was supposed to be the best company to deal with bugs. I can deal with bugs but I can’t deal with ants!!
Hi Arleen, we appreciate you taking the time to share your experience with us. We understand how frustrating it can be to continue dealing with ants despite multiple treatments. It's important to us that you feel confident and comfortable in your home, and we genuinely apologize for the inconvenience this ongoing issue has caused. Rest assured, we are committed to finding a solution. We will follow up with your technician to discuss the possibility of using bait traps, as well as adjusting the treatment strategy to better address the problem. Your satisfaction is our priority, and we're here to ensure that your next service truly addresses your concerns. Thank you for trusting us with your pest control needs.
Reviewed Aug. 14, 2026
We were with Aptive Environmental first for mainly mice and mosquito issues, but they were not helpful. I decided to go with Orkin because they have been around for a really long time. The person who came out was wonderful. He was very knowledgeable about everything. He broke everything down for us. He made sure the price was okay with us before he continued. He was very helpful. We've only been with Orkin for a very short amount of time, and everything has been wonderful, but we were told by the man who came to do our inspection that he was going to send us a proposal for some of the work that could be done. And unfortunately, we never received that. We've tried reaching out to him multiple times. I was going to reach out to the Orkin office today to see what was going on there. Maybe he's on vacation, or maybe something happened. It's just a little frustrating. We haven't heard anything about that. Other than that, I've been really satisfied with Orkin.
Hello Caroline! Thank you for sharing your experience with us. We're delighted to hear that your initial interactions with Orkin have been positive and that our technician provided knowledgeable and thorough service. We apologize for the inconvenience regarding the proposal you were expecting. Please know that we are here to help resolve this matter for you. We appreciate your patience and understanding, and we're committed to continuing to provide you with excellent service. Thank you for choosing Orkin!
Reviewed Aug. 13, 2026
The gentlemen who came to my house were professional and informative.
Hello Diane! Thank you for sharing your positive feedback. We are delighted to hear that the gentlemen who visited your home provided professional and informative service. We strive to ensure that every customer receives knowledgeable and courteous assistance, and it’s rewarding to hear we met your expectations. Thank you for choosing us, and we look forward to serving you again in the future!
Reviewed Aug. 11, 2026
Excellent service. Best and efficient. Service guy was awesome. Did his job and explained it so you can understand everything he was doing.
Hi Ameila! Thank you for your wonderful feedback! We're thrilled to hear that you received excellent, efficient service. Taking the time to explain the treatment process and ensure our customers understand what's being done is an important part of the experience we strive to provide. We're glad your technician delivered both outstanding service and clear communication. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!
Reviewed Aug. 11, 2026
We appreciate the timely reliability of the company’s visits to our property.
Hi Charles. Thank you for your kind feedback! We truly appreciate your recognition of our team's reliability and commitment to providing timely service. Consistent, dependable visits are an important part of helping protect your property, and we're pleased to know we've met your expectations. Thank you for trusting Orkin with your pest control needs. We value your business and look forward to continuing to serve you for years to come!
Reviewed Aug. 10, 2026
I wish I had gotten his name. He was friendly, professional and very knowledgeable.
Hi Jodie. Thank you for your kind words! We're so pleased to hear that your technician provided such a friendly, professional, and knowledgeable experience. Taking the time to answer questions and ensure our customers feel confident and informed is something we value greatly. While we're sorry you don't recall his name, we're grateful you took the time to recognize the outstanding service he provided. Thank you for choosing Orkin and for sharing your experience. We truly appreciate your trust and support!
Updated review: Aug. 16, 2026
I’m very happy with Orkin’s follow-up service. They came back for a second visit to address our yellow jacket problem, did a great job, and removed the nests. We’re very pleased with the results and the service we received!
Original Review: Aug. 9, 2026
The first visit was great! Follow-up visit not good. We still have some bees and pointed the two locations we are still seeing them. Tech told us there’s no way to completely eliminate them. He did not have a ladder and he needs to treat the upper floor by the bedroom window on outside of house. He sprayed but did not get exactly where the bees are and we need the powder to totally eliminate them but he did not use powder. We were I unhappy with the follow up visit.
Hi Cynthia. Thank you for taking the time to share your feedback. We sincerely apologize that your follow-up service did not meet the expectations set by your initial visit. We understand how frustrating it is to continue seeing bee activity after treatment, especially when you clearly pointed out the areas of concern and were hoping for a more comprehensive resolution. We're sorry to hear that you felt your concerns were not fully addressed during the follow-up appointment. We understand your disappointment regarding the treatment approach and the difficulty in accessing the area near your upper-floor window. Our goal is always to provide thorough service and clear communication, and we regret that your experience left you feeling dissatisfied. We truly appreciate your honest feedback, as it helps us better understand where we can improve. While we're glad your first visit was a positive experience, we're sorry that the follow-up did not provide the same level of confidence and satisfaction. Thank you for bringing these concerns to our attention and for giving us the opportunity to serve you.
Reviewed Aug. 9, 2026
Ashley was very informative, taking the time to tell us about the treatments he was using and hot-spotting areas of concern. He gave us a lot of information we were not aware of concerning our specific type of roach (German). We were extremely pleased with his visit.
Hello Charlene. Thank you for your wonderful feedback! We're thrilled to hear that Ashley provided such a thorough and informative service experience. Taking the time to explain the treatment process, address areas of concern, and educate our customers about the specific pests they're dealing with is an important part of the service we strive to provide. We're especially glad that Ashley was able to share helpful information about German roaches and give you greater confidence in the treatment plan. Thank you for choosing Orkin and for taking the time to recognize Ashley's hard work. We truly appreciate your trust and are grateful for the opportunity to help protect your home.
Reviewed Aug. 9, 2026
I needed to talk about my account. Sent an email and Eric called me in a timely manner and answered all my questions. He's always helpful. So far, dealing with Orkin has been a good experience.
Hello Cheryl. Thank you for sharing your experience! We're delighted to hear that Eric responded promptly and took the time to answer all of your questions. Providing helpful, timely support is an important part of delivering the service our customers deserve, and we're glad Eric continues to make a positive impression. Your kind words mean a great deal to us, and we're grateful to know that your experience with Orkin has been a positive one. Thank you for choosing Orkin and for trusting us with your pest control needs!
Reviewed Aug. 9, 2026
Alex P has done a great job! He helped explain everything and the different bugs I see that are not harmful and will now not see more of. He closely looked at every corner to see if we didn't miss anything and sprayed the ant colonies that are not near the house which we appreciated.
Hello Zoha. Thank you for your wonderful feedback! We're delighted to hear that Alex provided such a thorough and informative service experience. Taking the time to explain pest activity, answer questions, and carefully inspect every area of concern is an important part of the service we strive to deliver. We're especially glad that his attention to detail and proactive treatment of the ant colonies gave you added peace of mind. Thank you for choosing Orkin and for recognizing Alex's hard work. We truly appreciate your trust and look forward to continuing to protect your home!
Reviewed Aug. 9, 2026
I had some ant problems and I called Orkin to get that taken care of. I started with them last month, and the rep who came out was very nice and good. I noticed a just few ants the other day, so it's a process and it is working. All in all, getting Orkin's service is worth it because our ant problem was pretty bad.
Hello Chasity. Thank you for sharing your experience and for choosing Orkin to help address your ant concerns. We're delighted to hear that your technician provided friendly, professional service and that you've already started seeing positive results. Pest management can take time, and it's encouraging to know the treatment is working to reduce the activity you were experiencing. We truly appreciate your trust in our team and your recognition of the value of our services. Helping our customers regain peace of mind is our goal, and we're grateful for the opportunity to assist you. Thank you for your feedback, and we look forward to continuing to keep your home protected.
Reviewed Aug. 8, 2026
Derek is so awesome. Very friendly. Does an awesome job. This is worst have ever had. Wasps. The company is awesome. Being allergic to wasps. They are great to get here and spray. I'm very pleased with company and job they do.
Hi Donna. Thank you for your wonderful feedback! We're so glad to hear that Derek has provided such friendly and dependable service. We understand how concerning a wasp problem can be, especially when allergies are involved, and we're pleased that our team was able to respond quickly and help give you peace of mind. Your kind words about Derek and our company mean a great deal to us. Thank you for trusting Orkin with your pest control needs and for taking the time to share your experience. We truly appreciate your support and look forward to continuing to serve you!
Reviewed Aug. 8, 2026
Melvin was amazing. Please let us keep him as our technician! Super detailed oriented and understood our specific needs. He took his time and explained everything clearly. We were very impressed. Thank you!
Hello Lori! Thank you for your wonderful feedback! We're thrilled to hear that Melvin made such a positive impression. Taking the time to understand each customer's unique needs, provide detailed service, and clearly explain the treatment process are all qualities we value, and we're glad Melvin delivered such an exceptional experience. We'll be sure to share your kind words with him. Thank you for trusting Orkin with your home and for recognizing Melvin's dedication and professionalism. We truly appreciate your support and are honored to serve you!
Reviewed Aug. 8, 2026
The techs were very friendly and helped us out a lot. They gave us tips on how to keep the insects out of our house. They also did a very thorough job including the attic, everything outside and inside. I love that the pesticide is not harmful for humans or pets. The stuff you can buy at the store is poisonous for animals.
Hello Camilla, Thank you for your kind review! We're delighted to hear that our technicians provided such friendly, thorough service and took the time to share helpful tips for keeping pests out of your home. We believe that educating our customers is just as important as treating the problem, so it's wonderful to know you found their guidance valuable. We're also glad that our treatment approach helped give you peace of mind for both your family and your pets. Thank you for trusting Orkin with your home and for taking the time to share your experience. We truly appreciate your support and look forward to serving you in the future!
Orkin Company Information
- Company Name:
- Orkin
- Year Founded:
- 1901
- Address:
- 2170 Piedmont Rd. NE
- City:
- Atlanta
- State/Province:
- GA
- Postal Code:
- 30324
- Country:
- United States
- Website:
- www.orkin.com
