Michael Phelps Swim Spas Reviews

I left a VM with the dealer: 1-swim water is 93* and I'm told there's no way to turn down temp. 2-Propulsion is not constant. I'm whacking my hand the front of pool. At first use, I had a bunch of plastic fragments spitting out of the propulsion vent. 3-cover was damaged with a box cutter upon unpacking. Not happy with MP Momentum D 8x19 s/n H170068.

I wanted something close to a pool that my kids could use as I wasn't able to build a swimming pool in my backyard, so I thought Michael Phelps Swim Spa was best. They've been very professional, and anytime I've had a problem, they've been able to answer my question. The fact that it had Michael Phelps' name on it made me feel a little bit better about buying it. The features are wonderful and the quality is great. It looks and feels good. The spa makes it more fun to use my backyard, and when I have kids over, they all enjoy it. It's great for doing water aerobics. I wish I had more time to use it. It's great for older people and the water is warm. The only thing that I would change is that I have to pump the water out to drain it, which is a hassle.

A year before we made the purchase, we stopped by the showroom and met Jeff. He was very knowledgeable and he ran the Rancho Cordova store. We were going to buy a hot tub first and just thought about this one spa. But, the hot tub that was on display with water in it was in a different store, ran by the same owner, which has since closed. It was in the other store in Rohnert Park, which is a couple of hours to the west. We went there and met their other salesperson in the name of Nick. He was also very knowledgeable and helpful and they happened to have a floor model of the swim spa for sale. It was at that point that we decided instead of buying the floor model hot tub, we wanted a custom hot tub. We got one that matched the floor model Swim Spa that was on display, which we got with a little bit of a discount. Also, I liked the consistency of the flow field. It felt more like swimming in the river as opposed to having a jet pointed at you.

I love the swim spa and hot tub. The two issues I have are the cost of the electrical over the winter and the ease of setting the swim 'speed'. We were told our electric bill would go up about $50. It went up $300 over the winter months compared to the last 10 years in this home. Summer the cost is up around $75 per month. The other issue is the ease of setting the swim speed. We had the controller replaced once already, but it still does not like to work easily. The numbers start to go up and then reset to 0 and you have to restart. You have to press each number very slowly and carefully and hold your breath that it doesn't jump back to zero. The actual spa is truly wonderful and we love it. We are building a greenhouse over the spa (18' by 36') to create a warmer environment for more comfortable year around use and hopefully will help with the electric bill.

We are happy with our swim spa, with the exclusion of fading and peeling stickers and one light not working. However, our delivery was a nightmare, as well as the setup experience and the follow through from master spas rep that initially represented us at our sales experience, but didn't follow through with offers made at the initial meeting. Also the description of options of the case and mechanisms was not accurate or well explained. The spa itself is amazing. We would recommend it to others but not the retail/delivery company or your rep.

I had several back injuries so I bought a Michael Phelps Swim Spa and it has absolutely helped with my back issues whenever I use it. I'm still getting used to it but it works great so far and I really like it. I would definitely recommend it.

I was sold my spa by John ** in Chattanooga TN. I have been happy with the product, but I have not been able to get any help from John. When we delivered my spa a year ago, the snaps a part of the cover came off the truck and was damaged or lost. He said he would send me replacements. To date I have not received them; and I can even get a response from him. I have emailed and texted him on several occasions and no response what so ever. I guess once he had my money that was the end of his concern.

I didn't receive the cross bar that is demo on your video. The demo shows the swimmer holding the bar and exercising, is there a separate charge for this bar or was an oversight? Cheat sheet how to quick setup spa?

We have the Michael Phelps Signature spa and it's very good. We have the underwater mats, which we like. And the steps going down and the molded seats are very nice, which were all things that a lot of the competitors didn't have. Support from the dealer, Atlanta Spa & Leisure, was also very good. They answered all my questions. I called them multiple times and they were very good in helping out, even though they're quite far away. The other ones we'd looked at were much farther away, where the dealers were, and some of them didn't have a real good support network.

John ** has always been responsive to my questions... I did nothing initially winterize my spa correctly the first time and the manifold cracked. But I have it done professionally now and all is fine. There is a learning curve that comes with owning a swim spa.

MP 19D- Delivery went very well. Set up easy. Trouble free maintenance. Learn that we had to drain after 6 months when it went green during an unusually warm spell in the winter. Chemical use is low when cold and got caught not checking it during non use.

After struggling with an uneven current, getting a shim put in, having some partial success, I still am struggling with tethers in order to try to make swimming in it a decent exercise. The current moves around based on churn in the water, it can bias towards one side of the spa for a long time before it corrects and that only happens if I am not swimming. There is just not a good return system for the water. I feel like I wasted a lot of money because I could have purchased a spa, with no propulsion for half the price and used a tether.

The flapper plastic design is bad. Keeps breaking, almost impossible to get on. It does a bad job catching trash. The spouts for fountain hard to get off and one I can't. It's clogged. The cover been replaced. It's still holding water and trash. It's too long of a run to keep the cover panel. Always holding water.

Michael Phelps Swim Spas was the only one that has that particular proportion in the swimming part of it. We bought it from a fair and the guy we bought it from told us to call him anytime, but he was too busy to talk anytime we called him. He said he was gonna come over and help us to set it up, but he didn't. I called the company, they gave me a name, and we paid this guy to come put in a lifter and help us. The swim spa was not as good as we thought it would be. People see on TV where they're swimming away and it didn't happen that way. We had a swim spa before and the jets were a lot better than what when we had our Michael Phelps. Also, its touchscreen didn't always work.

Michael Phelps Swim Spas was the only one that I personally could keep up with. The propulsion system was fantastic. Beyond the propulsion itself, my wife certainly enjoys the hot tub portion. We also have a young daughter who’s going to enjoy the laminar fountains. And the touch displays are certainly much more convenient than analog dials. We did go for a couple of test swims in other models and we found the jetted type of propulsion to be largely inadequate.

I've always had a pool, so it just seemed unnatural not to have one. But it's not very practical to have a normal pool where we live in because it's out in the country with wide open spaces and lots of wind and dirt. We had a smaller Michael Phelps Swim Spa in Wisconsin and we liked it. Also, the place where we bought it really recommended Michael Phelps Swim Spas and talked highly of it.