Maytag Washers & Dryers Reviews

I love buying "made in the USA." Maytag supposedly is...but, no. They are assembled here of parts from near and far. Sadly, we are on our 3rd attempt in 5 years. From the$1400 unit with display board problems, down to the $1099 unit with control board and switch problems, down to the $799 basic model that is loud and doesn't spin the water out. The REAL warranty is only 1 year. The 10yr warranty covers almost nothing. I guess I've learned a lesson - finally. AVOID AT ALL COSTS.

I bought model #MVWC465HW3 middle of last year. I was excited to have a new machine after my last washer of close to 15 years. Boy was I disillusioned! This machine has turned out to be the biggest piece of crap I've ever owned. It's to the point that I'd rather have one of those old tub washers with manual ringers on it like my great aunt owned.

A BIG lie about the MAYTAG 10 Limited warranty on Drive motor. The gear driven broke down experiencing a loud grinding noise during spin cycle. The service technician came after a week of scheduled/reported trouble. He just took a look at the bottom, found oil splattered around, belt was good, motor was good, except the grinding noise is inside the motor drive assembly. He never took apart, provided me an estimate of $$380.96 for parts + $125 for labor. I decided not get it fixed, since I can get a brand new one at Lowe's or Home Depot at about same price. Unfortunately, I was charge $125 for a 15 minute visit diagnostic fee.

I regret purchasing a Maytag dryer. It broke within a month of use, and the experience since then has been a complete nightmare. I waited over two weeks for a part to be delivered, and in that time, no one could give me any answers. I called five different times, and each time I was put on hold for over an hour. I received no help and no real solutions. I have been without a dryer for over a month now. How does a brand new dryer break within one month of purchasing? The customer service was beyond frustrating, and honestly, I would give zero stars if I could. This is, by far, the worst company I have ever dealt with.

I have a commercial grade Maytag top loading washer that is less than 5 years old. The lid is broken on one side, which causes the sensor to fail. The only way to use the washer is to put a large weight on that side of the lid. Lid is approximately $500.00 to replace. Do not buy a Maytag washer. Lid is not covered by warranty.

RE: Maytag Washer MVW5435PW. This washer was delivered on 12/31/24. As of 3/5/25 the washer has made 5 loads. Maytag support involves 30 minute wait times and no prioritization for buyers. We are heading toward 3 strikes and a refund. So far the pump is bad and now the mother board. Maytag DOES NOT expedite parts and since we ran our Whirlpool to failure we have not washer for over 2 months. I researched this purchase with Consumers Report. Their highest rated machine was an LG. My recommendation: Don't buy this USA brand buy the Korean Brand. Maytag/Whirlpool has lost all sense of quality control and customer service.

We bought a new Maytag washer a couple years ago. We had some issues with it. We contacted the warranty service. They sent a tech to look at it. The only thing he said was yes it was making a noise he had never heard before. he stated he would have to order parts. We never heard from anyone again. We contacted them several times and still nothing was done about it.

I purchased a Maytag washer and dryer 11 months ago. The dryer has continued to have motherboard issues and all they can do is replace the motherboard and it still has the same issues. The washer has been horrible. It continues to take over two hours to do a load And is always off balance. I have had the service people out over five times and they cannot find anything to fix. Maytag does not support their products and will only keep sending the technician out. Yesterday the manager informed me that they do not refund or replace, they just keep sending a repair technician out. I have to take off work every time they come out and there is never a fixed found.

Our fairly new Maytag dryer, less than two years old, no longer heats. And the cost for a Maytag repair along with its insurance for only one year costs more than 50% of the purchase price when new. Based on this disappointing experience, our family will avoid Maytag products from now on.

I purchased a Maytag washer in 9/22. From the beginning, it vibrated, jumped around, and "jumped off" the platform. The seller came out twice, claimed it was a leveling problem, claimed it was "fixed" and less than a week later it started again. I contacted them two additional times (all within months of purchasing the washer) and they stopped responding - did not answer emails nor return calls. Less than 3 months later, it stopped moving thru cycles automatically and it had to be moved manually. I called a Maytag repair person who indicated the error message showed there was a problem with one of the sensors which he fixed but the problem recurred two weeks later.