Maytag Washers & Dryers Reviews

Without a doubt the worst tech support company I have dealt with... Washer 14 months old 2 months out of warranty and now making a loud noise. Maytag doesn't provide any service tech... What kind of quality is this.. Horrible service.

We bought a Maytag washer in 2020 and by 2023 the lid (plastic part) around the lid locking mechanism had broken, so the locking mechanism would not work--thus, the washer would not start. After reading multiple reviews about this poorly designed lid, I contacted Maytag. The CS rep said that this was not a warranty issue and that I would need to pay a company referred technician to come out and diagnose the problem. My photos of the broken lid would not suffice. Then, I would need to pay approximately $300 for a new lid, and then pay for the labor charge to install it. This is definitely a common issue and Maytag will not take responsibility for the poor design of the lid. Stay away from Maytag!

I honestly haven't been very happy with my Maytag washer that I purchased 4 1/2 years ago. I have had to replace the drive hub 4 times in the last 6 months or less. I will be going on my 5th time replacing another drive hub that was just replaced 5 days ago.

Maytag washer, 5 month old. Basket, motherboard, wiring harness, lock, suspension pump, who knows what’s broken. They’ve been out 7 times, still down for last 3 months. Have taken 7 days off work to be here for repair person. Have spent hundreds at the laundromat, and WORSE customer service. Told we just need to keep fighting. Told we someone will call back. Crickets. Told it’s “fixable”. Maytag has now spent more on parts and labor than if they would have just given us a new machine. I’m done with all Maytag. Can’t wait to solve this and get my new Speed Queen. IF I COULD GIVE THIS LESS THAN ONE STAR I WOULD.

We purchased a new Maytag washer and dryer. Everything was great and then the washer started destroying our white clothes. We tried to troubleshoot, stopped using bleach, oxiclean, etc., even changed to cold water, delicate cycle. Didn't seem to help. My husband has white under shirts. We’ve had to buy more due to the washer. Reached out to customer service, still waiting on a response.

We purchased a Maytag washer and dryer set in June. The washer is still working however a month after purchasing the dryer the motor went out. Using the Maytag warranty we called to have it repaired. My husband told the tech that based on the noises the motor was not working. The service tech arrived a week after we called. When the tech arrived he diagnosed that the motor wasn’t working however don’t have one on the van. The tech had to reschedule and come out a 10 days later.

We purchased a MIT, Maytag Industrial Technology, 22 kg washer. The metal has quickly rusted. It goes off balance a majority of the time even with the lightest of loads. We have made many prior Maytag purchases, but this washer is the worst of all. We have had Maytag repair out many times to no avail. Caveat emptor.

This was my first Maytag set I have ever owned and will be the last. I always wanted a set but it was cost prohibited for me until now. I have owned both for a year and have already had the repair out 4 times and is now going to have the. Here again. They have replaced everything that could have been replace minus the motor and still it keeps failing. After the first breakdown at days before the warranty ended I decided to purchase the extended warranty. Glad I did; however the downtime isn't worth it. I wish I'd purchased another washer with the money I paid for the extended warranty. Maytag used to put the service guy outta work but now He work a lot of overtime apparently. NEVER WILL I own Maytag again.

Bought brand new Maytag washer and dryer. 1 month after I had bought appliances the dryer knob broke twice and then a third time plastic junk. Then the dryer started squeaking and the washer sounded like a train coming. The washer basket began to rust at the top and it’s been one thing after another. I called the warranty division about the knob and they sent a new one but that broke as well.

I bought a Maytag 8 months ago and it broke down. They said it might be the wire harness or the pump- My last washer lasted me 20 years or so with minor break downs- I will never buy a Maytag again any product- Just like when my Samsung fridge died I will never by Samsung again - only the t.v. Samsung is good- They must think we print money to cheat people like they do.