Overall Satisfaction Rating
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Based on 37 reviews that contain star ratings

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    37 MaidPro Consumer Reviews and Complaints

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    Page 2 Reviews 31 - 37
    Rated with 3 stars
    Verified Reviewer
    Original review: June 20, 2016

    The staff are friendly and they are open to any suggestions. They even give me discounts on my next service with them. I hope they keep it up. They were fast with their service but they were also clean and neat with cleaning. They are strict when it comes to cleaning so I am happy with them. They can be trusted with my stuff and so far I've never lost anything. The people who were cleaning my house was friendly and informative. Although their price is a little expensive I can say that it's better to find someone who you can trust than to save money and you don't even know them.

    3 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: June 15, 2016

    A good reliable service that you can count on to be on time. Very courteous and respectful to your private areas. Did not use any harmful or smelly cleaner solutions that seemed to be biodegradable. Used a good deal of pleasant smelling cleaners. Was an ideal approach they used to clean each room. They kept on schedule to not go over the allotted time. They were very reliable as they showed up on time ready to work. They only brought materials to clean that was agreed upon prior to the work being done. The services they rendered was of good value. They placed precautionary measures to not place other areas in need of repair or additional cleaning. The cost of the service was reasonable compared to other services.

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    Rated with 3 stars
    Verified Reviewer
    Original review: April 20, 2016

    They were pleasant to deal with. They took their time and made sure everything was done correctly. They had a great personality and cleaned like they were cleaning their house. Very thorough. They made my house look spotless and smelled really nice. They even did extra work that I didn’t think they were doing. I would definitely recommend them. They showed up few minutes early and started working right away and they all came together. They actually did it quicker than I thought it would actually take. The price was average but the work was amazing. They cleaned very well and even did a little extra. I even gave them a tip because I felt it was worth it.

    2 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: April 18, 2016

    Cleaning company above the rest. Handles all home businesses. Nice people. Great customer service. A company to rely on when needed. Clean, dust free, smelling good, vacuumed, cleaned, shiny, fresh. A breath of fresh air from the door, relieved, stress-free. Clean people that love to clean. I would recommend. On time, on budget, not overpriced. Finished no problems. A company to call again. Everybody shows up to do their job. Great value for the dollar cleaning value.

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    Rated with 5 stars
    Verified Reviewer
    Original review: April 14, 2016

    They did a great job of cleaning the house from top to bottom. I really appreciate the way they took their time and effort to dust everything in my house and I will definitely be interested in calling them again. They were very careful not to break anything and they left my house looking very clean and neat. They also put all of the furniture back nice and neat and left the floors looking clean and tidy. Their reliability amazed me because they were all on time and they took into consideration that I was not ready yet. I still had my pajamas on. I would like to have them come back and clean for me again. The value was less than I thought. They are very good and I will definitely recommend them to all of those that need their home cleaned. I really appreciate their help.

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    Rated with 5 stars
    Verified Reviewer
    Original review: April 12, 2016

    Just a great customer service. They do not bother me to get this work done and make things happen, instead of cleaning my house myself, like a team of maids, to get my house clean. It just really different.

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    Rated with 5 stars
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    Verified Reviewer
    Original review: Sept. 6, 2012

    MaidPro has been cleaning my apartment for the past four months, and I'm happy with the job that they're doing. After each cleaning, they give me an itemized checklist of what they did, which I appreciate. Their cleaners also provide some thoughtful touches that I didn't expect, such as folding back the toilet paper end with a sticker like a hotel, and taking out the trash and replacing the bag. Overall, these touches make me feel that they are respectful of my apartment. Another thing I really like about them is that when I've called them a few times with custom instructions, they've taken my feedback over the phone and incorporated it into subsequent cleanings. The only negative with MaidPro is that they cost a third more than hiring a cleaner directly. However, this negative is outweighed for me by the convenience of being able to pay with a credit card and their overall professionalism.

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    MaidPro Company Information

    Company Name:
    Year Founded:
    77 North Washington Street
    Postal Code:
    United States
    (877) 624-3776
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