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Reviewed Oct. 31, 2019
I was visited by 3 men representing 3 different companies at a jobsite in East Tennessee. Their intent was to sell me the LP Smart Siding and trim. 1 was from LP (manufacturer), 1 from LP PSPI (prefinisher), and the other from ABC Supply (local supplier). I was told of lofty CASH rebates of up to $5K but I was more interested in the product quality at that time. I bought nearly $40k of product and was 'promised' at least a $1,500 rebate. Over a year later now and several messages left, I hear nothing but crickets. The local salesman does correspond but assumes no responsibility. I can't imagine what trying to deal with a warranty issue would be like.
During the installation they stopped by and in conversation I said I wish the fascia board would've been made out of the same material as the siding to which was replied, 'yeah, that stuff is junk'. That was not the song they were singing during the sales call. What happened to good honest sales reps with good quality products? Frustrating!
Reviewed Jan. 6, 2017
We put Smart siding on Fall of 2016. Previously had 19 years of vinyl that was ok but we never loved it. We interviewed 4 contractors and chose Infinity, who impressed us that they know the latest on installation. They weren't the least expensive but we were more interested in ability to install correctly as we read a bad install would be detrimental. Had a great experience with them as they did everything like painted edges, flashing, etc. with utmost care and responsive to any concerns & questions. We also wrapped the house (which was never done) with an upgrade to Tyvec. Biggest improvement so far besides the appearance upgrade to the 6" boards is the quietness during windstorms.
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Reviewed May 30, 2015
We are at the end of building our dream lake home using LP Smartside with Diamond Kote finish. The exterior of our home has chips around nail holes and multiple areas where the baked on paint product is missing so the product is taking on water and now can easily be flaked off with your finger. We discovered this is not covered in the warranty of either product. Our installation was not done per instructions but both companies have been unwilling to provide this in writing or meet us at the job site so we can prove to the contractor that he applied it wrong. A piece has fallen off the house and in less than 6 months has mold and is mushy. In hindsight we would not use this product again and encourage people to do as much research as you can on these products before choosing them.
Reviewed Dec. 11, 2010
In 2000, we purchased a home on Camano Island, WA that has LP Siding. The house was built in 1996. During our inspection, we noted a couple of small places where the siding looked slightly deformed. By 2004, nothing had changed in this appearance. Nevertheless, we had the house painted with Elastomeric paint, in addition to caulking and priming where necessary. To this day (December 2010), our LP siding looks like it did the day we bought the house. It goes to show that with proper installation and maintenance, having Louisiana-Pacific wood composite siding (at least that manufactured in 1996), can be no different than other types of siding. We think this side of the story is important for home buyers to know. Although a good inspection is important, don't turn away from your dream home just because it has LP Siding.
Reviewed Nov. 3, 2010
My house was built in 1994 and 1995, and apparently, the siding is Louisiana-Pacific inner seal siding. Just this week, I had someone come over to give me an estimate on pressure washing my shop, house and garage. I was then told that I might want to look at it beforehand. When I did, I was absolutely flabbergasted, blown away. It is all totally breaking down. There are parts you can put your hand through from the outside. My shop is approximately 48’ x 60' with 22' to the peaks. I then looked at my home and the garage next to it and there is the same problem. I am just now hearing about the law suit that was made against LP. What I need to know is what do I do now? I have called my homeowners insurance and are waiting for a claims adjuster to come and look, but I am scared to death. Not only of the damage I can readily see but what possibly I can't see.
I also can't afford to fix it myself and I believe I shouldn't have to. Please if there is anyone out there that can help me as to how I would proceed, I would really appreciate it. I live on Whidbey Island in Washington State, and once again, I am absolutely blown away and scared to death that I won't be able to get compensated for this.
Reviewed Oct. 6, 2010
We were getting ready to have our house painted. Well all the siding is the lp siding and lots of it has rotted out. We have been informed from that we need to contact you before we paint. What can be done about this? It is costing a lot just to replace the worst boards. I know there was a class action against this. How can I get in on that?
Reviewed April 24, 2010
There was visible rot and damage on the siding on the chimney, then in the back of the house. We are the original owners of the home and checked our papers and found LP to be the manufacturer of the siding. We investigated a little and discovered that there was a class action suit vs. LP Inner Seal siding. We contacted them and were sent a packet to fill out along with many documents and pictures supporting the claim. After many contacts and further info (it was not easy to deal w/ LP), we rec'd some compensation, a whooping $300+.
It will cost at least slightly less than $30,000 to repair the defective product. Because, it will continue to deteriorate, we have to tear down and re-side the whole structure. It is quite the mess and we are suffering from pulmonary issues that I now think, may be related. I am disgusted to think a 14-15 year old has this amount of work and LP walks away with a $300+ bill? This is very unfair!
Reviewed April 23, 2010
I bought my manufactured home 5 years ago. The home was built in 1996. When I first moved into the home, there didn't appear to be any noticeable problems with the exterior. Now there are mushrooms growing on the siding. It is also cracking and peeling. The whole house needs to be completely re-sided, with the LP torn off and start from scratch. This is an expensive undertaking which I can't hardly afford to start. I am barely making ends meet as it is, and now this. The trim was also done in the same material and is a mess now.
If there are mushrooms on the outside of the house, there is no doubt that mold on the sub-sheeting and into the interior. I have terrible allergies and now attribute the dampness to a lot of my health problems (breathing).
Reviewed May 28, 2008
This process has taken 7 months to file a claim with the manufacturer & get to the settlement letter stage. I don't want to wait another week in getting our home repaired. The siding has fallen from the home and there is mildew on the siding, etc. They have photos of everything. Please help.
LP Siding author review by ConsumerAffairs Research Team
Louisiana-Pacific Corporation (LP) makes a variety of engineered wood products, including SmartSide siding. The publically-traded company was founded in 1973 and is headquartered in Nashville, Tennessee. SmartSide Siding is available as lap siding or panel siding.
Material: LP SmartSide siding is a manufactured wood product. It is coated with SmartGuard®, LP’s proprietary sealant, which includes waxes, zinc borate and other advanced binders to make it resistant to water and termite damage.
Installation: LP SmartSide siding can be installed using common woodworking products. Homeowners installing the siding themselves will not need to purchase special tools in order to work with SmartSide.
Impact resistant: SmartSide engineered wood is highly impact resistant. Interested consumers can visit the LP SmartSide website to see video comparisons of the durability of SmartSide siding and concrete fiber siding.
Sustainability: LP is committed to sustainable forestry and manufacturing. The company’s operations are certified by the Sustainable Forestry Initiative (SFI). When making SmartSide products, the manufacturer uses 99 percent of each log.
Warranty: SmartSide siding comes with a 50-year limited warranty against fungal degradation, buckling, cracking, peeling, separating, chipping, flaking or rupturing. The warranty covers full replacement cost for five years and a prorated replacement cost during years six to 50.
LP Siding Company Information
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- LP Siding
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