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In Fall 2018 we purchased a brand new RTV1100C with an $8,000 dollar Kubota snow blower implement. First winter everything worked fine, after about 8 months in the summer PTO that drives blower started to spin without engaging it. Dealer picked up the unit and got Kubota to cover replacement under warranty. Second winter was mild and only used blower for a few hours. The 3rd winter 2020/2021 was an absolute nightmare and costly. Installed the blower and PTO would not turn. Dealer came and picked up the unit. After $2,400+ we were told the PTO had frozen from lack of use and we needed to run the PTO every couple of weeks to prevent further freezing. We had never been told this prior to this service call! This is an electric clutch add on PTO in case you're not familiar. Keep in mind this clutch had already been replaced about 1.4 years ago.
After getting the unit back and using the snow blower for 3 days the drive shaft from the engine to the PTO snapped a CV joint on one end. So back to dealer it went, Kubota refused this being a warranty issue, so again $2,400+ bill to get it working AGAIN. We are now stuck with a very unreliable piece of equipment. Our $8,000 snow blower has now cost nearly $13,000 after maybe 60 hours of use and 2.5 years of ownership. The future looks even dimmer given what it costs to keep this implement running. If you're looking for a vehicle mounted snow blower look elsewhere. This is not worth it. This doesn't even address the snow blower's lift cylinder that is leaking and another $400+ labor to repair.
We had an 8hr old machine with various issues. The mower has overheated and stalled out. I have slashed my 65 acre property with my slasher and used this mower to neaten fence lines and around the house area. I have been told the overheat was due to a blocked filter. I had been initially told there was damage to the radiator due to an overheat and it needed to be replaced, however it managed to be pressure tested and no leak was found.
I believe the radiator has a pinhole leak, made apparent by the collection of dust and debris seen in the photo below. They claim that this 2-3 inch wide, suspect area of muddy dust and dirt came from the "once off" overheat event and was a result of the overflow reservoir overflowing. The overflow reservoir is located on the opposite side of the machine.... and upon my first inspection the reservoir had nothing, and I mean nothing in it, not even green coolant residue. The inside of the mower hood also had no splutter marks near the radiator overflow side, which of course losing 2.5 litres of water would produce.
I did however notice the fan and the shroud surround had muddy marks on them also, an obvious and clear indication there was some liquid being expelled onto the fan blades. My suspicion was that the repairer that came to inspect the unit also noticed this obvious flaw and had added something to the coolant to plug the leak. I was told that was not the case, and was a result of the overheat and the apparent dislodging of plastic particles inside the radiator. The stuff that came out was sludgy gunk not plastic, but I still haven't got an acceptable response on what this is. I still have the contents of the reservoir in a bottle. I'll send it off for an assay. I hope I'm wrong about this, I really do, my faith in Kubota has been seriously impacted by this.
As discussed it is clear to me that no admission of liability will be made on the radiator's failure, and they are claiming the overheat to be a result of poor maintenance. Ok lets run with that shall we. The mower has done 8 hours of work, I would estimate 4 of which were actual mowing hours. Before each mow we had removed the filter and cleaned out a bit of grass, nothing seemed too out of place there at all. I have used the slasher to mow all of the paddocks on my property, that little kubota did a few laps around the fence lines after I had slashed it down.
The photo sent through from the mechanic showing the grass blockage on the radiator clearly shows that the radiator mesh that is designed to keep grass out of the radiator is not doing its intended job. Grass is making its way in behind that grill and becoming jammed in there. I will note also that the radiator veins are visible through most of the grass and although it has managed to make its way inside there, there were very few dense patches of grass affecting the entire radiator. I will also note that the brand new hydraulics are already leaking and we have had issues with other minor things with this mower already. Very disappointed with this. Very shady dealings with all parties involved. I have attached a few more photos which I will be forwarding on to other relevant parties.
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2020 MX5400 with 28 hours. Computer failed. In shop for over 2 weeks and Kubota cannot send a replacement to the dealer because tractor is a new model and all computers are being installed in new builds. No spares available. Way to go kubota. I have been patient and understanding. It is obvious you do not understand customer care/support. $38,600 for a new tractor sitting in shop waiting on no show kubota. Oh kubota where are you when the new tractor/customer needs you?
TOTALLY UNACCEPTABLE, the way you treat your tractors/customers. The dealer is trying hard. They are great. But you, you are totally ungrateful!
I have been very happy with my Kubota tractor functionally and generally happy with the durability of it. However I recently had the hydraulic hoses to my loader fail (they had been rubbing together and worn through). The tractor is older and these things are bound to happen. My complaint is that I have had one of the hoses on back order from Kubota for 5 weeks now. Originally they said it would be 2 weeks, then it was 3-4 weeks, and now when the dealer called them again today they said it would be another couple weeks (subject to change). This is for a hydraulic hose. I am not sure if they are waiting for the slow boat from overseas to bring it over or what. When I replace my tractor I will go with an American made one so I can get parts when I need them.
I purchased a lightly used (24 hrs.) Kubota ZG127S zero turn mower. Everything was peachy and doing well for the next 60+ hours. Now I've reached 165 hours on the ZG127S and after numerous repairs I will never own another Kubota product again. (and I just sold my L35 tractor yesterday). From inferior engineering to Chinese assembly techniques, where all the praise for Kubota products originates is a mystery to me. Fortunate for me the Kohler engine and the hydros have been trouble free. Thank God they're not Kubota products. From the headlamps TAPED to the frame to the blade clutch assembly held in place with a thin strap of metal (chinese assembly technique), this Kubota's a joke that's not too funny. "Back in the day" Kubota could be proud of their product but not in today's world.
I purchased a 2018 8028T. I bought this model with the one point hitch. I pull the machine behind a pickup to move from field. The hitch has broke three times now. First time Kubota fix it under warranty. The second time the dealer gave me parts to fix myself. Kubota would not do anything to help. It is broken again and is making the machine useless. I am trying to redesign the hitch to work both ways. 2 point and one point. I feel that Kubota should step up and help with this problem. I have complained to my dealer and written to Kubota with no response. Very unpleased. Ken **.
I ordered the crazy priced hard door kit for my RTV. What I got was a door kit put together from likely return defective parts. RH door strut bracket was bent wrong not allowing the hinge plate to be installed until considerable work was done. RH door decal was placed wrong 3/4” too far forward protruding from the inset area it fit in. It also had severe staining spots on the vinyl.
LH door decal was 1/2 way off the door hanging there, which required removal and reinstallation. This is unlikely to hold on for long. And you have to buy new outside door shells to get the decals they are not sold separately! The window scratched from the assembler leaving his 7/16 deep well and drill adapter in the window and shipped with it rubbing the plexiglass all the way from California to Montana. And then for 2200.00 they forgot to put the keys to the doors in! Really? What a joke. Don’t get fooled by thinking oh well their parts are crazy high priced but likely worth it. They are not.
So I bought this in July of 2019 I believe. I am considering trading it for these reasons:
2. High brush has ripped the tie rod boots apart. This happened in a month.
3. Very Very very unstable tractor when bucket is full. Feels like it wants to roll over on the right side only. I’ve checked everything. It’s just not stable At all. Go very slow.
4. Driveshaft boots also ripped apart in month.
5. Bucket power only 400lbs. I think deer is at 600.
6. Backhoe power low.
It sucks I have to leave this review because the dealer I bought from is very nice. The Kubota BX23S just is not very impressive at all.
I bought a z421 zero turn at the end of summer and after 8.5 hours the cooling fan for the hydraulic pump broke and it messed the belt up and popped off the tension spring. The dealer came and got it and said it was brush that caused it. Other words it was my fault. So I paid to get it fixed and got it back and within the first 30 minutes the belt came off and the tension spring popped off. So they came and got it again and that was two months ago. I’m still having to pay payments for it. They said they were going to put a updated pulley system on it. They still have it. Very unhappy with the Kubota Z421. Would not buy another product from them.
Current issue with SVL95 was repaired.
I want to start off by saying that I have owned MANY Kubota products over the last 25 years but I have purchased my LAST Kubota. I've owned 2 compact tractors, a svl90 skid steer (compact track loader), currently own a rtv1100, U35 mini ex and a SVL 95 skid steer. Everything besides the skid steers have been almost completely trouble free. My first Kubota CTL was a new 2015 SVL90/2 machine. $60000 machine, the motor went with ONLY 513 hours. Fuel emissions where tier 4 interim, excessive heat during regen took all 4 cylinders compression rings out. My machine was down 8 weeks and Kubota's "customer (dissatisfaction) department in Grapevine Texas informed me that it would probably be down another month!
These machines are my bread and butter and when they're down, I'm down. Kubota would not offer me a loaner machine nor would they flip the bill for a rental! I lost so much revenue I was forced to trade it in on a new Kubota SVL95 machine. $22000 lost on the first machine that was a year and a Half old! $20000 in lost revenue, Kubota 0 help. Fast forward to the latest machine. Several emission related issues already. Machine is 23 months old, 640 hours and now it's using a excessive amount of antifreeze! Called Kubota customer satisfaction this week and got nowhere once again! I am beyond pissed and should have never swayed from Caterpillar products! If anyone out there has a contact number for a department above just satisfaction PLEASE send it my way. If this latest machines motor is bad there will be a lawsuit!
Kubota author review by ConsumerAffairs
Kubota brought its products to the United States in 1969 and provides a wide range of lawn and construction equipment.
Residential and commercial: Kubota creates residential and commercial riding mower models designed for each market's unique needs.
Financing: The company has its own financing options to help improve affordability of its riding mowers.
Diesel engine options: These environmentally-friendly diesel engines offer significant power.
Up to 72-cutting deck: A massive cutting deck addresses any size yard.
Oversize fuel tanks: 16-gallon fuel tanks keep the riding mower going until the yard is completed.
Kubota Company Information
- Company Name:
- Year Founded:
- 3401 Del Amo Blvd.
- Postal Code:
- United States
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