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Kohler Walk-In Bath Reviews

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About Kohler Walk-In Bath

Kohler manufactures, sells and installs walk-in baths and other bathroom products. Walk-in baths from Kohler include safety features like a low threshold, grab bars and nonslip surfaces. The company also uses patented technology on its comfort features, including air-massage jets and heated surfaces. If you have difficulty bathing or are looking to get the spa experience in the comfort of your home, Kohler can help. You can contact the company for a free in-home consultation and quote.

Pros
  • Various wall design options
  • One-day installations
  • Custom fits available
  • 3-inch step-in height
Cons
  • Pricey upgrades
  • Pricing not available online

Featured Reviews

Belle Chasse, LA
Verified purchase
The purchase process at Kohler was thoroughly enjoyable. I didn't think that the installers could do as good as they did. ... They answered all my questions. The walk-in tub adds ...

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Big Pool, MD
Verified purchase
I love Kohler products. They last and they're 110% top quality. The reps of Kohler were wonderful. ... I love all the features of my walk-in tub. I have trouble with my back and I...

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Kohler walk-in bath features

Kohler’s walk-in tubs offer several safety, comfort and convenience features:

Safety features

  • Ultra-low step-in height of three inches
  • Easy-to-grip handrails and grab bar
  • Inward-swinging, extrawide entry door with intended handrail and easy-to-turn handle
  • Nonslip surfaces to prevent trips and falls
  • Easy-to-reach control panel

Comfort features

  • Hydrotherapy whirlpool jets to massage back, legs and feet
  • BubbleMassage air jets at three levels of intensity
  • Bask heated backrest with three levels of heat
  • Deep, extra-wide seat with divots on the sides to prevent water from pooling while draining
  • Multifunction hand-held showerhead with three adjustable spray settings

Convenience features

  • Quick fill time
  • Fast-drain technology

Kohler walk-in bath designs

Kohler offers customized sizing and features as well as exclusive design options, like faucet styles and wall coverings.

Kohler walk-in bathtub cost

Kohler’s walk-in bath prices depend on the model you choose and the amount of construction required for the installation. Kohler’s website indicates that you can expect to spend less than $10,000 for a standard walk-in tub without installation and up to $25,000-plus for a premium model with installation included.

Below is Kohler’s cost consideration breakdown:

Cost ConsiderationCostDetails
Walk-in tub only$2,000 to $20,000+Brand and feature-dependent
Accessories$1,000 to $5,000+Walls, extra grab bars, shower option, etc.
Installation$2,500 to $8,000+Plumbing, electrical, etc.
TOTAL$5,500 to $33,000-plus

Walk-in tub prices from Kohler can vary widely:

  • Basic walk-in baths: $2,000 to $5,000
  • Hydromassage walk-in baths: $5,000 to $10,000 (may come with whirlpool jets, air jets or a combination of both)
  • Specialty walk-in baths: $2,500 to $15,000 (may come with a shower, two seats, slide-in access and/or be wheelchair accessible)
  • Premium walk-in baths: $7,000 to $20,000 (may come with advanced features like heated backrest, adjustable jets or hand shower, or be an oversized tub)

Kohler gives you a free quote for any costs associated with your walk-in tub, including installation and any additional features you select. This price does not change throughout the process, as Kohler prides itself on its "Price Promise."

Kohler offers both discounts and financing, depending on your credit history and eligibility. The company also offers a limited lifetime warranty on all the major systems of the tub.

» MORE: How much do walk-in tubs cost?

Kohler walk-in tub installation

Kohler offers professional installation for its walk-in tubs, but you’ll need to have an installer check your home first. After inspecting your space, a Kohler walk-in bath installer will provide a quote that includes the cost of the tub and installation. From there, you can set up a time for technicians to install your new walk-in bath.

During their visit, these technicians will remove your previous tub, renovate the space if necessary, install your new tub and show you how it works. Kohler can install a walk-in tub in your current bathtub's footprint in as little as one day.

» RELATED: Best walk-in tubs

Kohler walk-in bath FAQ

How difficult is it to clean a Kohler walk-in bathtub?

It shouldn’t be any harder to clean a Kohler walk-in tub than a model from any other brand. Kohler recommends using a nonabrasive all-purpose cleaner on the tub and a soft sponge or squeegee on the showerhead and faucet.

How much does a Kohler walk-in tub increase home value?

Adding a Kohler walk-in tub can potentially increase your home's value, especially if prospective buyers are interested in accessibility features. It will mostly come down to the type of buyer that’s interested in your house. It's recommended to consult a local real estate agent for specific value assessments.

What type of warranty does Kohler offer for walk-in tubs?

Kohler offers a limited lifetime warranty against manufacturing defects on the major systems of your tub, including the door, showerhead and hydrotherapy systems.

Will a Kohler walk-in tub fit in my bathroom?

The Kohler walk-in bath is designed to fit in the footprint of an existing tub. If you have a traditional bathtub, a Kohler walk-in bath should fit in your home. Custom sizes are available, ranging from 52 to 60 inches long and 28 to 32 inches wide. If you want to be sure, a certified safety specialist can visit your home for a no-cost consultation to determine if a walk-in tub will fit in your bathroom.

How many jets come with a Kohler walk-in bath?

A Kohler walk-in bath comes with up to 10 jets.

Is a walk-in tub worth it?

A walk-in tub can be worth it if you are looking for enhanced safety, comfort, and therapeutic benefits in your bathroom. It is especially beneficial for seniors or individuals with mobility issues.

Do we recommend Kohler walk-in baths?

Yes, we recommend Kohler walk-in bathtubs. If you are looking for a company to guide you through selecting, installing and using a walk-in tub, Kohler can help. With a range of colors, fixtures and design choices available, Kohler's wall designs and customization options can help you find a walk-in tub that matches your unique decor and makes for a great home improvement.

Quotes include installation costs, so you can know the price of your new tub before you commit and avoid any hidden fees. Should something go wrong, Kohler's warranty program and customer service department are available to make it right.

Kohler Walk-In Bath Reviews

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    How do I know I can trust these reviews about Kohler Walk-In Bath?
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    Page 1 Reviews 0 - 10
    Customer ServiceInstallation & SetupFeatures

    Reviewed May 31, 2025

    Kohler does not deserve the good design reputation they supposedly have. The seat is too short to lay your neck on the heated area. The tub requires 65 gal of water that take 25 minutes to fill and may deplete your hot water capacity. Their local customer service/repair is terrible (No return calls). When there is no showroom or any references for a 25k item, I should have known something was rotten - one of the biggest mistakes of my life. The installation was good though.

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    Kohler Walk-In Bath
    Response from Kohler Walk-In Bath

    Hi C. We are sorry to hear that you are dissatisfied with your Walk-In Bath. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?

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      Features

      Reviewed Jan. 2, 2025

      Make sure that your water heater's capacity is sufficient. A 50 gallon tub requires at least a 40-gallon water heater. My salesmen knew that my utility closet would only fit a 30-gallon water heater. It's a great tub, but only if you are able to supply it with the necessary volume of hot water.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      We appreciate you taking the time to leave us a review David. We are sorry to hear that you are having issues with filling your Walk-In Bath and the water heater. We would like to look into this to see if we can assist you. Would you mind sending us a direct message with your phone number and email address so that we may reach out?

      Verified purchase
      Customer Service

      Reviewed Dec. 11, 2024

      When the installers came and put the tub in, everything was fine. The two guys that came from BathPro were great. They were very accommodating. They did it in a day and a half and everything was done good. It was an A+ job. However, I had to call in because my tub wouldn't drain. The company that put it in is supposed to call back today. When we called customer service at Kohler, they said they didn't sell us the tub. It was a third party and we needed to get with them. So, that is what we did.

      I'm in the trucking business and I bought from Kohler because years ago, I hauled their product out of Brownwood, Texas, where the plant is, to Kohler Wisconsin and all over. But had I known that it would be like this, I would have never bought from them. I would probably have saved $15,000 and went with the other company. I want somebody to call me back and get out here and fix it because a $25,000 tub isn't doing me a bit of good if I can't use it. Other than that, I've had a good experience.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      We appreciate you taking the time to leave us a review Leroy and we are sorry to hear that you are having some issues with your Walk-In Bath. We have forwarded your information to our team so that we can look into this and see how we can assist you.

      Verified purchase
      Installation & SetupFeatures

      Reviewed Oct. 31, 2024

      I recently installed a Kohler walk-in shower, and initially, I chose Kohler after browsing online, thinking it would make bathing easier for my son. However, it didn't work out, so I switched to a walk-in shower instead of a walk-in tub. The shower is nicer and easier for him to access, although he still doesn't use it as much as expected. I like using it, though.

      The installation process was satisfactory. The crew that came over was cool, and it took them a day and a half to complete both the walk-in tub and the shower installations. The quality of their work was good, and the new bathroom area is a lot nicer than before. The shower has made it more convenient for me to take care of my son and helps in getting him in the bath. Overall, I'm satisfied with the purchase.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you for your review Debra! We're thrilled to hear that the LuxStone Shower is making bathing easier for your son, even if he's not using it as much as expected just yet. It's great that you're enjoying the shower as well, and that the installation process went smoothly. We're glad that we could help improve the accessibility and comfort of your bathroom. Thank you for choosing KOHLER Services! We hope to be able to serve you again in the future.

      Verified purchase
      Customer ServiceFeatures

      Reviewed Oct. 31, 2024

      I had a very positive experience with Kohler Walk-In Bath. I first heard about them through television, and my initial interaction with their customer service representative was excellent. The representative was very knowledgeable and guided me through everything I needed to know.

      One of my favorite features is being able to sit in the bath and enjoy it for about half an hour. It really helps me sleep at night. The installers were also very professional and did a great job. I would recommend them to anyone.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for your review of your experience with us William! We're thrilled to hear that you had such a positive interaction with our knowledgeable customer service representative and that you're enjoying your Walk-In Bath. Thank you for choosing KOHLER Services for your Walk-In Bath needs! We hope to be able to serve you again in the future.

      Verified purchase
      Installation & SetupPriceFeatures

      Reviewed Oct. 31, 2024

      I have been aware of Kohler for a long time, and when I started looking for a walk-in bathtub, they were the only company that installed them in my area. The presentation when they came to my home was interesting, but it felt too long since I already knew what I wanted. I chose a Kohler walk-in bathtub that was a bit more advanced than the base model, featuring air jets, water jets, and a heated seat. There didn't seem to be a lot of choices available in terms of features, but that's what I ended up with. I got a freestanding bathtub, without a shower combo or wand, and they did provide a timeline for installation which they adhered to.

      I am very happy with the bathtub itself, and the installation team was good, leaving everything clean. After the installation, they gave a demo which provided enough information for me. If a friend asked about my experience, I would definitely recommend it. My favorite feature is the ease of just walking into the tub. The overall experience with Kohler was good, but the cost was high, about twice what I expected. We live in Oklahoma and we're locked in here with one installation company for Oklahoma, parts of Texas and Arkansas. They do a three-state area. You can't make a lot of change.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for taking the time to share your experience us Kim! We’re thrilled to hear that you’re enjoying your new Walk-In Tub and found our installation team to be professional and thorough. Your feedback is invaluable, and we appreciate your recommendation to others; it means a lot to us! Thank you for welcoming KOHLER Services into your home.

      Verified purchase
      Installation & SetupFeatures

      Reviewed Oct. 31, 2024

      I recently had the experience of getting a Kohler walk-in tub installed. We initially came across Kohler online while researching walk-in tubs, and they stood out because they had local crews ready for installation, unlike some other high-rated brands where we would have had to find installers ourselves.

      The presentation was handled by a very pleasant and knowledgeable representative who had over 20 years of experience, which was impressive. The installation process was mostly on schedule, taking about three days. However, there were some issues with our hot water heater. Since we have a propane system, the existing heater wasn’t adequate, so a bigger one was installed. Unfortunately, the state inspector had some concerns, so we're still working through that issue.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you for welcoming KOHLER into your home Chris! We are delighted you chose KOHLER for your bathroom upgrade. We're glad to know that the initial sales presentation went well. We are sorry to hear about the issues with the water heater, we hope this is resolved quickly and in your favor. Thank you for choosing KOHLER Services, please do not hesitate to reach out if you need us. We hope to be able to serve you again in the future.

      Verified purchase
      Installation & Setup

      Reviewed Oct. 31, 2024

      I first learned about Kohler when I was looking online for a suitable tub. I found an email from them, reached out, and they came over on a weekend to discuss pricing and features. I agreed to having them do the job. The installation team did an excellent job; they spent a little over half a day installing the tub, and we tried it out the following day.

      We purchased the walk-in tub primarily for safety reasons, as both my wife and I are 85, and she was having difficulty getting in and out of a regular tub. Since installation, I find myself using the shower less often, opting instead to hop into the tub. While we haven't fully utilized all the tub's features yet, we appreciate how easy it is to get in and out. Overall, it works fine and meets our needs.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for your kind review Gerald! We're thrilled to hear that our team could assist you with your Walk-In Tub installation and that it's making a positive difference in your daily routine. It's so great to know that you are enjoying it more and more every day! Thank you for choosing KOHLER Services.

      Verified purchase
      Installation & SetupPriceFeatures

      Reviewed Oct. 31, 2024

      We chose a Kohler walk-in shower as their walk-in tub was too expensive for us, but we love our shower. The installation process went smoothly without any problems. Initially, three people came out for the teardown, and we managed some drywall work ourselves. One person completed the installation afterward.

      The quality of the work was excellent. My husband loves the new bathroom area, especially now that it includes a grab bar for added safety. We would definitely recommend Kohler to our family and friends if they need any bathroom installations. The new shower has greatly impacted our lives.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you so much for your wonderful review! We're thrilled to hear how much you and your husband are enjoying the comfort and safety of your new Kohler LuxStone Shower and that the installation process went smoothly. Your recommendation means the world to us, and we’re glad our product has made such a positive impact on your lives! Thank you for welcoming KOHLER Services into your home, it was a pleasure.

      Verified purchase
      Installation & SetupFeatures

      Reviewed Oct. 21, 2024

      I love my Kohler walk-in bath. I'd wanted one for years, especially when my husband was ill, but he was resistant to the idea. Sadly, he passed away last November, and I decided it was time for me to get one, as my old tub was too hard to get out of. The guy that came was so good. The installation was smooth, done by two great guys from around Beaufort, and only took a day and a half. They were terrific.

      I'm 92 years old, and I especially love the bubble features—it’s like taking a bubble bath. However, I think it could be difficult for someone very ill to use because the jets are powerful, and they might need assistance. Still, I’m satisfied with my purchase. Growing up, my sister swore by Kohler for their quality, so I knew I was choosing a reliable product.

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      Kohler Walk-In Bath
      Response from Kohler Walk-In Bath

      Thank you for sharing your experience with your new KOHLER Walk-In Bath Maggie. We're glad to hear that the installation was smooth and that our team made a positive impression. It's wonderful to know you’re enjoying the bubble features and finding comfort in your bathing experience. We are also sorry for your loss and thank you for allowing us to be a part of your home. We appreciate your trust in KOHLER and hope your Walk-In Bath continues to provide you with relaxation and enjoyment. Thank you for choosing KOHLER Services!

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      Kohler Walk-In Bath Company Information

      Social media:
      Company Name:
      Kohler Walk-In Bath
      Company Type:
      Private
      Year Founded:
      1883
      Address:
      444 Highland Drive
      City:
      Kohler
      State/Province:
      WI
      Postal Code:
      53044
      Country:
      United States
      Website:
      www.kohlerwalkinbath.com

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