KOHLER LuxStone Walk-In Showers

Rubber guide for doors moves which causes doors not to close, and glass doors hit each other. Bad design for door openers. One knob for each door, should be 2, so you have one to get out. Got a 32” floor pan, so too narrow when you get grab bars and shelf.

Kohler is great. There was a delay in getting materials, but they kept me constantly informed as to what was going on with that. The day of installation was very smooth. They were timely and thorough. They cleaned up the area nicely. I'm very happy.

This is our secondary bathroom. Now that our kids are gone, it's just guests. So, we didn't want to spend an arm and leg, but didn't want to convert a tub to shower. Because Kohler is a Wisconsin product, it's American made, and we just looked it down and we're pleased with the people who came to explain what they had to offer. They kept us informed. We knew when they would be here. They were on time and professional. Class act. The shower worked well the first time.

We like our walk-in shower a lot. The installers were very careful.

I wanted a shower system installed and I wanted something that was easy to clean and faster to install. I came across Kohler's website and I was kind of struck by how professional it looked and how simple it was to make an appointment and get a quote. The professionalism of the website spoke volumes and it continued throughout my experience with them. The installers were a great group of guys. We got along great. They were so nice, I wanted to be nice to them and I felt safe having them around. I would recommend them to anyone.

Kohler did a good job. We had someone else come out here before them but the salesman was pushy. Kohler was the next one we called and my son didn’t complain at all. He said it was two different worlds. When the installers came, they were very courteous. If you asked them a question, they didn’t just say yes or no. They explained it to you so you understood it. When they were done, one was cleaning up and hauling the stuff out, and the other guy was talking to me, making sure that we understood the whole thing. They put a shower stall in there and it's good. However, the stool that they gave us with it was way too small. I called the people up, and they came back and gave me a credit for it. They took the chair back, and I got my own stool in there.

The sales rep was very helpful and the installers did a very professional job. I'm very happy with the product.

The installation was good but when the workers left, there was a cracked toilet here. So, that wasn't good. They demolished the tub that was here and there were pieces flying all over the place because it was a cast iron tub that they were hitting with a sledgehammer. So, it was brutal. I don't think anybody even knew what happened with the toilet occurred. I went out and bought a new toilet because we were gonna do that anyway and Kohler sent somebody over the next day to put it in. So, they handled resolving that. The workers were very courteous and seemed very competent. My wife who uses the shower mostly loves the thing. It seems to be nice and clean.

Everybody was amazing. They were great top to bottom. They contracted someone to install the product. There was a long stretch of a few months before the installation once we had put the down payment on before it could begin because we were waiting for materials. But once they were there, it was for five days or so. They were incredible.

The woman who came, stepped through the options, and gave me a quote, was fantastic. But we had a very unusual circumstance that was hard to manage. We needed to pull a building permit and there was an 11-month delay. But the tub is worth the wait. The end product is beautiful and everybody was so professional. They asked me questions and filled me in. Communication was fantastic. Also, the workmen prepped everything in advance and cleaned up after themselves everywhere. I live in a condo building and they did a great job. I couldn't be happier with the end result.

Kohler’s walk-in shower is wonderful. My wife told me that she doesn’t spend as much time in there than she did the bathtub. We had a shower in that too but I'm done in under five minutes. We got a safety handle right one by where we walk in and out and my wife was thinking of putting one over in the middle of the backside. The cost of the walk-in was a little pricey but I had another bid also, of roughly the same thing, 12 grand.

KOHLER has done very well. There were two things that I needed to have sorted out but in terms of the quality of work, it was excellent. The sales rep was sharp and the installation team was okay. Even though the installers were foreign-language educated people, they were top-notch. The one thing we have a concern about is that their technology needs to reflect on the element to the base that we stand on when we're taking a shower. It's a bit slippery.

I really liked dealing with the rep of Kohler. I had done some research to figure out who has the best quality and I was very pleased with the experience. I got the walk-in shower and the installers were very professional, polite and hardworking. I was very impressed with their work ethic. I love the little hand sprayer thing. I also love the seat because I'm old and I can't stand that long.

The reps did a good job. We like the quality of the walk-in shower and we’re happy with Kohler.

Dealing with the sales rep was excellent and the installation team was wonderful. They kept me abreast of everything. I am very pleased with my experience with Kohler.

The sales rep was very nice, knowledgeable and friendly. So, it was a good experience. And the installation was just two days. I like the showerhead. The work is good so I haven’t any complaints about that. I wish I would have gone with a different tile color because that white is boring. But it's not anything that the salesperson did. That was my choice. It just looked nicer on the video. But it’s fine. The shower is better than what I had. Kohler did what they said. I have the warranty and when I had an issue, they came right away.

The man that came here was very thoughtful and down to earth. Timewise, the team was very good. They said what time they were going to be here and were here on time. They worked until they got it done the last day. They walked me through everything, took their time and explained to me how the lever operates. I like my new walk-in shower. It's easy getting in and out.

I've always liked using Kohler products. I ordered Kohler faucets when we redid our bathrooms. Those came here before we did the shower thing. Kohler is the top of the line as far as quality is concerned. We got together with KOHLER and liked the shower, and ordered it. When they were installing it, they didn't have the locker that was supposed to be there, which were the shelves that get put into the side of it. It took a month of going back and forth to finally get it put in. Just unfortunate that I had to push a bit to get that last item done. Aside from that, the installers were great. They came out here to do the job. They did a great job. The finished product, although it took a while, is very nice. And we're very pleased with that.

The sales rep was great. He had to come in from New York to do the appointment. We liked him. The installers did a good job too. They kept us informed of everything that was going on. Even my neighbors complimented them because when they had to do some stuff outside, they warned them they might not wanna get too close ‘cause there might be sawdust. We enjoy the walk-in shower quite a bit.

The Kohler sales rep was very knowledgeable. The only downfall is there are no prices listed on the Kohler website. He looked at my bathroom situation here, and he said, “You're looking at about 20,000.” It was out of my budget. He was super nice to show me other options. I have lymphoma and it is in my bone marrow. I have a really hard time with my bones, like walking. He was really considerate of that. So, we had the shower pan and it’d be low. I already have a shower seat to take a shower with anyway. He made sure that I knew that Kohler came with two grab bars, which really helps a lot to get up onto the feet and then out of the shower.

I previously installed a Choreograph bath in our kid's bathroom and we needed to update the previous shower panels and storage with Choreograph, however it had been updated to the LuxStone system and only dealers have access. They reverted my needs to their local dealer Statewide in Grapevine. When Statewide called to confirm the appointment, they informed me that they would not be coming out since I only wanted two wall panels and storage unit and not doing a complete bathroom renovation. Either, they need to put the product for sale at the resellers or remove the product if you can't provide installers that know how to install or willing to service.

Everything's great. They did exactly what they were supposed to do. The reps were very nice and professional. The installation went great when they got all the parts. It took them three months to get them. It was a little annoying. Other than that, we're liking the walk-in pretty well.

Kohler's price is a little high but it was within our budget. But it was difficult to get a firm schedule out. It took about three months to get on the schedule. Once they committed to a time, they completed the job in a day and a half like they said they would. The walk-in shower looks great and improves the quality of the bathroom considerably.

When the salesman came, he was very upfront and he explained everything to us. Then, when the gentleman came to install the walk-in shower, there were a couple of hiccups, but he took care of everything and didn't leave until the job was done. It was nice because he didn't make it appear that it was a big problem and he breezed right through it. Also, the walk-in shower is so nice. It looks fantastic and it works great. We couldn't be happier.

I had a very good experience with the rep. The timeline took longer than normal because of the parts which were backordered. But it was only a day late. I have a live-in here and she doesn't have to get into the tub anymore. She can just step into the shower.

The purchase was easy. We went to a showroom and we were able to see what we were going to get installed. The team was very professional and it took half a day to demo and set the pan. The next day they came back and put in the panels and hung the door. It was spotless when they were done. I was very happy with the entire experience.

I'm a KOHLER fan. I use them and I have all KOHLER fixtures in my house. When we decided that the bathroom needed redoing, I called KOHLER immediately. We have an old house and it was a difficult installation but they did an excellent job. It's been a great experience from the beginning. They told me to use 409, so that's what I'm using. The installers were in and out in two days. It was like clockwork. It's exactly like they said it would be. The room was built around the shower piece. It looks really pretty and I'm super happy with it. Kohler rocks.

The installation was great and the man was outstanding. We like everything about the Kohler.

The sales rep was very accommodating and the installers were really friendly. We have two small dogs and they got along very well with them. It was, overall, a very pleasant experience and we like the walk-in shower very much.

We enjoyed the installers. They were always working and very sociable when we talked to them. We're very happy with our Kohler. It's a good product.