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About Kinetico Reviews
Founded in 1970, Kinetico produces efficient, built-to-last water softener and reverse osmosis systems for your home. Kinetico’s water treatment systems are non-electric, low-maintenance and fully automatic. Water treatment systems can extend the life of your plumbing, appliances and clothes as well as improve water taste and quality. The company offers three water softeners and water drinking filtration systems. Customers can find Kinetico water treatment systems through local specialist partners, but the company does not sell directly to consumers.
Pros & Cons
- Improves water taste and quality
- Non-electric, powered by water
- Three softener types
- Must buy from local partners
- No upfront prices
Kinetico produces non-electric water softeners and filtration systems built for efficiency and durability. The company sells three softener series that range from $500 to $5,000 and include warranties.
I was convinced by my family member that Kinetico will be the best system to get. Setting up an appointment was fine and easy… I got a water filtration and softener product. The i...Read full review
The house that we bought already had the Kinetico softener system in it… The installation was excellent… After we replaced that tank, our well pump died. So we had them out there ...Read full review
How does a Kinetico water softener work?
Kinetico water softeners are salt-based and completely powered by moving water. These products help remove calcium and magnesium from your local tap water. Kinetico works with factory-certified, local specialists that offer consultation appointments and a free water test. These local dealers also handle the installation process.
Kinetico does not list prices on its website — you must contact a local retailer. The company sells three softeners: the Essential Series, Signature Series and Premium Series. The Signature and Premium series offer 24/7 soft water. Speak with your local specialist to determine the best softener for your home, budget and lifestyle.
Kinetico also sells water filtration systems, including reverse osmosis systems. These products are designed to ensure your water is safe to drink while removing bad smells and taste.
How much does a Kinetico water softener cost?
Kinetico offers three water softener series at three different price points, typically ranging from $500 to $5,000. The Essential Series is its most affordable model and offers limited water softening services. The Signature and Premium series offer 24/7 water softening and can handle harder water, higher capacity and other functions.
Exact prices are not available on the company’s website and are determined by local, third-party Kinetico dealers. Specialists offer in-home consultations and can provide a free water test to determine which water softener is right for your home and budget. Kinetico specialists are trained and perform installation services.
How long does a Kinetico water softener last?
Water softeners typically last between 10 and 15 years. Due to Kinetico’s higher quality, your water softener’s life span could extend to 20 or more years.
Do Kinetico water softeners need maintenance?
Kinetico water softeners are made to be low maintenance and use a non-electric design. Water softeners require new salt to be added periodically.
What kind of salt does the Kinetic water softener use?
Kinetico water softeners use evaporated salt, which can be bought in the form of pellets, cubes or blocks. Evaporated salt is the purest type of sodium chloride (table salt). Avoid using lesser-grade salts or rock salt because foreign particles can lead to maintenance and service issues.
Do Kinetico water softeners have a warranty?
Yes, Kinetico water softeners have product-specific warranties if they are installed by a Kinetico specialist. Warranties stay with the water softener and transfer to the next owner of your house.
Are Kinetico water softeners worth the money?
Kinetico water softeners are non-electric, built to last and made for efficiency. Kinetico softeners can use 70% less salt than other brands. The company partners with local specialists, which can make it difficult to determine the price of the softener and installation. If you’re looking for a high-quality, low-maintenance water softener or filtration system, however, Kinetico is a strong option.
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Reviewed Feb. 16, 2023
I got the two-tank system from Kinetico. The installation was great. The water has been really good, clean and soft. I also like that the system doesn't use as much salt and the water is there when I want it.
Reviewed Jan. 27, 2023
I have Kinetico's water filtration system. I got it due to environmental issues with contaminated water sources and the poor testing that the city does. I like the assurance of having safe water to drink. The installatalation was a fairly simple process. The only downside is the cost of the system. I wanted to purchase filters and the price has really dramatically gone up. That's discouraging for people who want to or are interested in getting a good system. When you look at the cost of replacing the filters, you need to replace two filters and it's costly. That aside, I would still recommend Kinetico but I would honestly let people know about the cost, especially of the filters.
Reviewed Sept. 23, 2023
We had a Culligan reverse osmosis system in our house in New Jersey, which we were perfectly happy with. But our builder strongly recommended that we go to Kinetico. They had worked with them in the past on new construction. We could have gone any way we wanted to, but we decided to go with their recommendation. I spoke with a rep on the phone. We were living in New Jersey at the time we were building our home.
I had interactions with the guys that did the installation of the system and they were great. They came out and they did their thing. We built a new home and they installed it while the house was being built. They asked questions before they did stuff to make sure they were installing them in the right place. Not all contractors ask questions before they do stuff. Some of them do things and then ask questions. When we had some water supply issues with our refrigerator that could have been the fault of the Kinetico unit, which turned out it wasn't, they came out and doublechecked their work. They were terrific to work with. They went beyond the call of duty. We had some other water problems with appliances. It's hooked up to the refrigerator and three other faucets in the house. Whatever we needed, they delivered on it.
Kinetico is an expensive system. In principle, it's the same unit as the one we had in New Jersey. It's a reverse osmosis water purifier. But this one has a larger capacity and it works at a higher pressure. It will filter more water per unit time than the Culligan unit would. It has a storage tank and if the tank ever runs out, it will replenish it faster than the one we had.
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Reviewed June 28, 2023
We called Kinetico and asked for the system. We were looking for a saltless system. We didn't wanna change the salt in the tank all the time. But the guy came out and explained to us how that works. It doesn't purify the water for the whole house if you don't do the salt, so he got us all set up with a great system, tested the water in the house, showed us the pH levels, showed us with it, without it. He was only here for half an hour, but we learned a ton about it all, so it was great.
The installation was great. One guy showed up. He was here for an hour and a half. In and out. The guy called and followed up 30 days later, wanted to see if we had any questions. The little spigot that was by the sink that has the extra purified water was a smidge off center with the rubber washer underneath. So we told the rep, and he said, “It shouldn't be like that. I'll get a guy out.” The guy came out the next day, was there for 20 minutes, fixed it, in and out. No bill.
We had to get the three filters changed in the system under the sink. You gotta change them every year. We hit our year, and I drove down to the office. A lady walked me through how to do it. They had a sample there. She showed me how to click them in and out. That saved us 100 bucks from instead of having somebody come out and do it. We have soft water now for the whole house, which has been nice. We got the extra filter for the kitchen, so better water for the showers, and cleaner clothes when we do laundry. Look into Kinetico and see if the system works for whatever house and money you have. They are the best guys we've dealt with.
Reviewed May 6, 2023
We bought our home in a rural area and so it was extremely yellow coming out, leaving deposits of sand. It was extremely hard water. So we wanted to get rid of the hard water elements for our bathing and regular use. We also wanted the K5 water softener system for our drinking water. The Kinetico representative came out and did the water test from the kitchen sink. Then he showed us what the amount was and told us what the allowable amount should be of contaminants in there and they were extremely high. He told us about the different systems. He didn't try to upsell us anything but he just said, "These are the different systems. This is what I think would work best for you." Then he explained to us about the additional tank.
Kinetico went over the work order from the first gentleman, and they made sure it was all correct. Then they started doing the install. They did their work while I worked here at home without bothering them. At the end of it, they explained the whole system, how to turn it off if we needed to, and checking the salt on it. He also explained how the water system worked inside and what we needed to do to replace the filters for the K5 system.
They said that we wouldn't need to add additional salt once we got it to the right level for about six months. But it got to a point where I had to call for somebody to come out here and check the system because I was adding 3 to 4 bags every three weeks. They came out and said that the system was set on too high a level, so they dropped it a little bit. It hasn't been six months from that, and I've still had to add salt more frequently than I expected.
Reviewed March 14, 2023
I researched the most recommended system out there and I found a lot of reviews and specific stuff that only the Kinetico system has, like how you save salt with them. They don't use as much salt. They only use kinetic energy. It seemed like a more quality system than the other ones that I saw. Customer service was okay. The only thing is their model of selling. It started with an outrageous amount and a lot of things had to go by for the rep to drop the price. I was able to buy the system but I would have preferred a straight-up, low, nice, and approachable price. That’s one thing to consider from the beginning without having to have the hassle of negotiating like that.
That aside, all my soaps, shampoos, and everything last longer. My skin is a little bit softer. When you wash dishes, you can tell that the water is not as hard as before. My wife also says that she notices that her hair is way better and much softer. When it comes to the upkeep, I had to do salt every two months and did the maintenance.
Kinetico is expensive because you have to buy Kinetico parts for maintenance. That's disappointing that they make the customer come back and they will make money out of that. That sucks. I get the filters. They charged me $250 to change the filter, which is crazy. But my local dealership of Kinetico is the only one that carries them. There's no way for me to buy it somewhere so I can just do it myself. Also, Kinetico tries to sell me the salt and at an outrageous price. I just do it myself. On the whole, Kinetico is a better system and I still recommend it. I’d just tell people, “Hey, just keep in mind that it's gonna be expensive to maintain and you have to do all the maintenance and all that."
Reviewed Dec. 30, 2022
We were pleased with the Kinetico system. We had a very nice person that installed it for us and was helpful. The initial testing and appointment with the man that came to our home was very informative and helpful too. We are amazed at this wonderful water. We're so thankful and it's going fine. We're able to buy the salt not too far away from us because from where we live to get down to Grabill is easy. We're doing good with it.
One time, I called Kinetico's office. This was some time ago after we first got our water system. From time to time, we would take a sip of it, but we just didn't know if there was a certain threshold of a certain amount of the numbers. Are you allowed to just serve it as drinking water or not? What is the safe thing to do? We don't have one of the special water purifiers. I know Kinetico sells that system that you could attach underneath your sink. So, ours comes right from the ground through those big black tanks, and it comes right out our faucet that way. Inside of the salt tank, it has a label and it has different numbers and things and that's probably what Kinetico would want to know in order to give us the best advice.
Our well water was very rusty. So, it's just a joy. I walk into the kitchen sink and I don't have to see stains all over the sink or in the toilet. And the thing that was something I had to do before so much was the shower. And we found a product called Lime OUT, which is a chemical, so you'd have to put it all on the tub. And that worked well, but that's quite an expense in itself just to keep doing that, and having to be around the chemicals. Now, I just walk in the bathroom and it's beautiful and shining. The sinks and our dishes are good, too. Now, I don't have brown rings on the bottom of cups.
For all the years that we were living here at this house with just having the rusty water, we never had a washing machine hooked up. So, every week, I go to the laundromat and do our wash. So, not long ago, my husband brought me a machine. So, he's going to be hook that up soon and I can hardly wait to do the laundry because I know it won't get rusty clothes and it will be great. The system seems to be operating so well. It's a life changer.
Thank you for sharing your Kinetico story. We're happy to hear you have had a positive experience with one of our water systems. If you ever need help, please let us know. You can reach us at email@example.com or 800.944.9283.Thanks again,
The Kinetico Team
Reviewed Sept. 25, 2023
I purchased Kinetico because of their reputation for longevity. The cost of my unit was approximately $2k at the time of purchase. Living in an area with only slightly hard water and no other issues, I was led to believe that the unit would last 15-20 years. At 9 years old, the main control valve failed, and I was informed that the resin in the softener tanks needed to be replaced. I saw the gooey resin mess inside the tanks. A rebuild of the 2 tanks was quoted at a stunning $1,500! Since there is some labor involved in rebuilding a tank, I also requested a quote for 2 new tanks. An absolutely jaw dropping $3k!
All of the assemblies and connections outside of the tanks are built out of cheap plastic. The gaskets inside the assemblies sitting on top of the resin tanks are exceedingly cheap, and I was advised that the gaskets cannot be replaced unless one gets a full tank rebuild at minimum. Unbelievable! My best advice is to stay away from Kinetico. Expensive to buy, expensive to service/replace and poor longevity. And the cost of the salt that Kinetico dealers sell is a ripoff as well.
Reviewed Sept. 25, 2023
The installers were here for a couple of hours, and the system is expensive but well worth it. Our water tastes better since having it. We're pushing 70, and we have some filters that need to be changed every once in a while. They're gonna come out and do it for us. They're gonna check the settings as well. We happened to see the guy who sold the system to us at the state fair last week and said, "Hey, why don't you guys come out and check this whenever you have time?" They have a state fair in Oklahoma, and they're gonna call us after that. I have their number as well.
Reviewed Sept. 23, 2023
It appealed to us that Kinetico doesn't use electricity. We buy the potassium instead of the normal stuff for our water softener. So it uses less and the price of that stuff has gone from $21 a bag up to $35 a bag. We only use about one bag a month instead of two. I haven't noticed any type of reduction in the water being soft, so I'm very pleased. The Kinetico reps were very helpful and told us exactly what we needed to do. They were able to install it the next day and that pleased us a lot. The other thing I like about Kinetico is it takes up less space. My previous system had two tanks in the garage and Kinetico only has one. It only softens the water as it's used. So it doesn't require the transfer of something from one tank to another.
Reviewed Sept. 22, 2023
We had hard water and we started looking around for a soft water system. We got the water softener and reverse osmosis systems. So every faucet except for the external ones is hooked up to the water softener. Also, our drinking water is reverse osmosis water. Since I've had the system, it's night and day as far as hard water. Now, it feels normal and it doesn't use very much salt. Every three months, I have to add a 40-pound bag of salt. And for the reverse osmosis system, I change the filter once a year. Plus our drinking water tastes phenomenal. I definitely recommend Kinetico.
Reviewed Sept. 22, 2023
The system is out on our well and we have another filtration for drinking water inside the house at the kitchen sink. I’ve got Kinetico signed up on a year contract. The techs come once a month and service the system. Then every six months, they change the filter under the sink system. But whenever that year runs out, we're probably just gonna do it ourselves.
Kinetico Company Information
- Social media:
- Company Name:
- Company Type:
- 10845 Kinsman Road
- Postal Code:
- United States