Kenmore/Sears Coffee Makers
ConsumerAffairs Unaccredited Brand
Recognized as a top appliance brand for 100 years, Kenmore brings a new level of performance with appliances that deliver time savings, convenience and great results. From quickly cooling drinks to laundry loads completed in less time, Kenmore is the most awarded brand in the industry.
The Kenmore brand understands its customers’ wants and needs. Being in the lives of over 100 million Americans, performance innovations are a top priority of Kenmore product development. Ongoing engagement with our customers before, during and after purchases will help us maintain the honor of industry leader.
My receipt said returns should be made in 90 days. I thought for a $54.86 coffee maker at least I should call Sears just to ask was anything Sears could do. I call and the customer service person in Appliances said the 90 day policy had to apply to my case. I ask her for the Kenmore website or a phone number for Kenmore customer service and she didn't know what the number was or anything else. I was going to call Kenmore and let them know this Model number coffee maker was defective and see if they could offer some advice. The Sears customer service wasn't any help.
Serial # 509TA00827
Manufatured : September 2005.
I used it a few times in a period of 3 months and it simply stop working. I went back to the store with the receipt, but I was told that they were unable to exchange it because I didn't not have the original box.
They also told me I did not buy the warranty, therefore, I have to pay extra for the repair .
I didn't buy the warranty because I thought I was buying a good product.
I tried all the possibles ways to get it replaced but I couldn't. I got tired of the situation and finally decided never buy a Kenmore product and recommend that no one else does. I will never purchase from Sears Appliance again.
The on and off button shorted out and sparks few out in my wife face when she trying making coffee. This coffee maker also leaks water, we purchase it in 2006.
I PURCHASED THIS COFFEE MAKER MODEL A20 ABOUT 6 MONTHS AGO WHEN IT IS TURNED ON AS IT HEATS UP THE FILTER AND COFFEE HOLDER POPS OPEN AND LEAKS COFFEE ALL OVER THE ONLY WAY THAT i CAN USE IT IS TO TAPE THE HOLDER CLOSE. i BELIEVE THAT AS IT HEATS UP THE TOP SWELLS UP AWAY FROM COFFEE FILTER ASSEMBLY tHIS HAS CAUSED ME MUCH AGRAVATION TILL I STARTED TO TAPE IT IT SURE LOOKS ELERGANT IN MY KITCHEN
The coffee pot spills over if you make over half a pot, all most ever time. model dgb500
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Kenmore Coffee Makers Company Information
- Company Name:
- Kenmore Appliances
- Year Founded:
- United States