Hydro Dimensions Reviews

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About Hydro Dimensions

Hydro Dimensions offers walk-in bathtubs and specialty tubs that provide users with independence and comfort. The company offers high-quality products and add-on features that can be customized for enhanced safety and security. With grab bars for stability, door drains to prevent leaks and various therapy options, Hydro Dimensions tubs can provide peace of mind. All tubs come with a lifetime warranty.

Pros
  • Network of dealers
  • Highly customizable
  • Lifetime warranty
  • Available nationwide
Cons
  • Have to work through a third party
  • Can be pricey

Featured Reviews

Peoria, AZ
Verified purchase
I have never had such exemplary customer service in my life. ...The installation crew was neat; painted and replaced trim where necessary. When done we tipped them accordingly. Ac...

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North Ridgeville, OH
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I like the quality, the way the door was designed, the space, and the safety bars of Hydro Dimensions. The installation was a little tricky...but I warned the people about that......

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What is Hydro Dimensions?

Hydro Dimensions is a walk-in tub and therapy system manufacturer. It makes walk-in tubs then works with a network of dealers for distribution and installation. Hydro Dimensions has been in the bathtub business for more than 25 years.

There are 16 walk-in tub options available, making it a highly customizable purchasing experience. Additionally, there are seven options for massage therapy. These walk-in tubs are built to order, making it easy to add massage systems and additional features. Massage therapies can be beneficial for those with disabilities or who need extra relaxation. Jet placement can even be customized for more targeted relief.

Because of the nature of walk-in tub installations and the number of parts, Hydro Dimensions adheres to strict government certifications for electrical systems, drains and tub shells. Additionally, every tub purchase comes with a lifetime warranty. Coverage includes the shell, frame and finish, motors, electronic controls, door seals and supporting equipment.

How does Hydro Dimensions work?

Bathrooms can be the most dangerous room for older people and those who have disabilities. Hydro Dimensions offers walk-in bathtubs and massage therapy systems that are both comfortable and safe.

Standard walk-in bathtub features include angled grab bars, a low entry threshold with a 17-inch-high seat, extension panels and a contoured door latch. Examples of upgrades include heated backrests, custom jet placement, massage therapy, UV sanitation and aromatherapy. All tubs come with a lifetime warranty.

Hydro Dimensions has third-party dealers and installers throughout the United States, and its walk-in tubs are built to order. One thing to keep in mind: Be sure you’re working with a licensed, professional plumber. Because tub installation includes plumbing and electrical work, it's definitely not a do-it-yourself type of project.

Hydro Dimensions walk-in tub models

Hydro Dimensions offers 16 gel-coat fiberglass walk-in tub models. Each model comes with standard safety features, including:

  • Low step-in entry door
  • Grab bar
  • Built-in seat
  • Hand-held shower
  • Non-slip floor

Optional hydrotherapy features are also available, including:

  • Custom hydro massage system
  • Air massage system
  • Dual massage system
  • Electronic control panel

The table below showcases the specifications of each of Hydro Dimensions’ walk-in tub models. The HD Series offers standard walk-in options, while the HD Specialty Series caters to specific needs with features like outward-swinging doors and larger bathing areas.

Hydro Dimensions therapy system options

Hydro Dimensions offers six therapy systems, each designed to target specific physical and therapeutic needs. All systems are modular and can be paired with most walk-in tub models.

  • Deep soak: A traditional warm water soak that supports relaxation, detoxification, circulation and pain relief. Cold soaking is also possible.
  • Hydro massage therapy: Uses up to 10 adjustable water jets for targeted, deep-tissue massage.
  • Air massage therapy: Provides a gentle massage via 20 warm air jets. Ideal for sensitive skin or users prone to bruising. Includes an automatic purge cycle and electronic controls. Upgrades include ozone sanitization and aroma therapy.
  • Dual massage therapy: Combines hydro and air massage systems. The standard setup includes six water jets and 20 air jets. Fully customizable with up to 10 water jets, UV and ozone sanitization, and aroma therapy upgrades.
  • Dual jetted massage therapy: Two independent hydro systems with 15 water jets (10 upper, five lower). This system also allows for footwell-only operation without the need to fill the entire tub. UV sanitization is available on select models.
  • Dual jetted air massage therapy: Merges dual hydro jets and the air system for full-body coverage. Includes 15 water jets and 20 air jets with individual controls. Optional upgrades include ozone and UV sanitization on some models, as well as air aroma therapy.
  • PureBubbles skin therapy: A microbubble oxygen therapy system designed for skin rejuvenation, exfoliation and hydration. Can be combined with hydro and/or air massage systems, with up to six additional water jets.

Hydro Dimensions costs

Because of its highly customizable options, the cost of Hydro Dimensions’ tubs ranges widely. However, you can plan to spend anywhere from $4,500 to $11,500 or more. Factors that affect the cost include the features you add, tub size, tub color and any therapy upgrades.

Quotes may or may not include the installation cost, so be sure to talk with a representative about pricing ahead of time. However, each tub purchase comes with a lifetime warranty.

Hydro Dimensions FAQ

Does Hydro Dimensions offer installation services?

In some cases, Hydro Dimensions offers installation services. Be sure to ask a representative if the cost you’re quoted includes installation. If not, you’ll have to work with a local professional.

Where are Hydro Dimensions tubs available?

Hydro Dimensions is based out of California. However, it has dealers throughout the United States. Representatives can help you connect with a local dealer.

Does Hydro Dimensions offer different tub models?

Yes. There are 16 different walk-in tub models available. Additionally, there’s a variety of features available to upgrade and customize your tub.

Does Hydro Dimensions work through third-party dealers?

Yes. Hydro Dimensions manufacturers the tub and works with third-party dealers to sell and install.

Is Hydro Dimensions legit?

Yes. Hydro Dimensions has been in the bathtub industry for more than 25 years. It offers a selection of walk-in tubs with highly customizable features. This makes it easy to find the right size and select from any specialty features you need. Hydro Dimensions’ tubs can be pricey; however, each tub comes with a lifetime warranty that covers motors, electrical controls, the door seal, supporting equipment and the bathtub shell, frame and finish.

Each Hydro Dimensions walk-in tub is built to order. You can choose your colors, additional safety features and therapies. With 16 different models and several customization options, finding one to fit your specific needs should be fairly easy.

Hydro Dimensions Reviews

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    How do I know I can trust these reviews about Hydro Dimensions?
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    Page 1 Reviews 0 - 5
    Verified purchase
    Installation & SetupFeatures

    Reviewed Oct. 23, 2025

    Using the walk-in tub has been a great experience. I use it approximately five times a week, mainly in the mornings, to help relax with the jets and bubbles. It has significantly reduced my fear of slipping, unlike my previous tub where I often worried about falls. Unfortunately, the VA won't provide financial support for it due to their classification of the tub as non-durable equipment, which I find disappointing given its helpful nature.

    The installation process was smooth, and the staff from Hydro Dimensions were professional and thorough. I appreciated that there were no pressure tactics involving additional products or services during installation.

    Overall, I am extremely satisfied with my experience and would rate it a 5 out of 5. Hydro Dimensions has been accommodating, and I wouldn’t hesitate to recommend them to others seeking similar products.

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      Verified purchase
      Installation & SetupEase of Use

      Reviewed May 7, 2025

      I found it difficult to use my regular bathtub as I was having trouble getting out. I purchased a walk-in tub from Ideal Bath and they used Hydro Dimensions. From the purchasing experience with my sales rep, who was great, to the installation process, everything was exceptional. The installation team had to do significant modifications by replacing my 24-inch door with a 30-inch one, and even though it took them two days due to all the adjustments, they did a great job. The features and quality of the tub meet my expectations, and now I can get in and out with no issues. Overall, Hydro Dimensions provided a fantastic experience, and everything's working as it should!

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      Verified purchase
      Installation & SetupSales & MarketingPrice

      Reviewed April 1, 2025

      I heard about Hydro Dimensions through a TV advertisement and their walk-in tubs were more affordable compared to others. My hydro tub offers several features I appreciate; notably, the safety bars are quite helpful, and I enjoy using the sprayer for washing my hair and rinsing off. The towel racks and shelves are practical additions too.

      The installation was completed in a single day, which was impressive. The install crew was very nice and did a good job, ensuring that everything was set up perfectly. My favorite aspect of the tub is its accessibility—I can get into it easily without having to step over a high edge, and the high-up seat is very convenient.

      Overall, I would definitely rate Hydro Dimensions a 5. This new tub has greatly impacted my life by significantly enhancing safety in my bathroom. I would recommend it to anyone who needs a walk-in tub. My experience with Hydro Dimensions has been very good.

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      Verified purchase
      Installation & SetupFeatures

      Reviewed Feb. 27, 2025

      I needed a complete bathroom remodel and decided on a walk-in tub from Hydro Dimensions. We discovered them through Custom Bath Solutions, which is one of the few places in our area offering walk-in tubs. The sales representative was very pleasant, although there wasn't a lot of detailed information provided regarding the installation and features. The installation went smoothly, albeit with some follow-up needed the next day due to other bathroom-related issues.

      We opted for a model with a handheld shower, primarily because my husband has health issues, and we both prefer taking baths over showers. We are thoroughly enjoying the tub, but I did encounter some challenges with the cleaning process, especially with understanding how to use the cleaning bubbles properly. There was no clear explanation in the manual about the fill line, which led to some confusion and mess during my initial attempts.

      Despite these hiccups, we're pleased with the tub's quality and its efficient filling and draining process. I have already recommended the product to others and am optimistic about its durability over time. Overall, I would rate my experience with Hydro Dimensions positively.

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      Verified purchase
      Features

      Reviewed Jan. 29, 2025

      I recently had the opportunity to experience a walk-in bathtub through Bentley Bath, which I believe is manufactured by Hydro Dimensions. The bathtub features a built-in seat and a grab bar, providing convenience and safety. The purchase process was straightforward, facilitated by Bentley Bath, and the overall quality of the tub seems fine.

      I do have a couple of suggestions for improvement: it would be beneficial if the tub was slightly longer and if the walk-in door was a bit wider. Despite these minor points, everything else about the bathtub has been satisfactory. If I were to rate my experience, I would give it a 4 out of 5.

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      Verified purchase
      Customer ServiceInstallation & SetupPrice

      Reviewed Aug. 29, 2025

      The Hydro Dimensions walk-in tub is mainly for my wife and while she enjoys it, we did find it quite expensive. Initially, there was an issue with a faulty plug that only worked for a single connection. However, after reaching out to the company, they promptly came back within a day to fix the problem, and the service was satisfactory.

      I first discovered Hydro Dimensions through an online search. Although the installation needed a second visit to address the electrical issue, I appreciated their quick response and resolution. Overall, the company did a decent job, and I'm glad we resolved the initial hiccup.

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      Verified purchase
      Customer ServiceInstallation & SetupFeatures

      Reviewed June 26, 2025

      I went to a home and garden show with my daughter and we discovered Hydro Dimensions walk-in tubs. The tub I purchased comes with features like jets for the back, air bubbles, and what I fondly refer to as mood lighting. The purchase experience was smooth, and the installation was fantastic. The team was professional, laid down protective coverings, and cleaned up afterward. Overall, I would highly recommend Hydro Dimensions. Their customer service has been excellent.

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      Verified purchase
      Features

      Reviewed May 7, 2025

      I heard about walk-in tubs during a visit to the hospital. I've read about some companies in AARP and later discovered Hydro Dimensions through ideal exteriors at an expo.

      The tub I chose features six jets, a feature I quite appreciate, although I do wish it had more. However, the purchase process was not ideal as it took a considerable amount of time for the company to order and deliver the tub.

      One significant oversight was my hot water supply's incompatibility with the tub's need, as it holds 74 gallons and I only have a 40-gallon hot water tank. This should have been brought to my attention during the buying process as it's quite an issue to manage now.

      Overall, I'd probably rate my experience as a 3 out of 5, largely due to these frustrations. I hope Hydro Dimensions can improve by better briefing potential buyers about such requirements.

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      Verified purchase

      Reviewed March 21, 2025

      I was online looking around at different sites and Hydro Dimensions looked good to me. I ordered it online and had my own contractor do the installation. The tub works well and I'm happy with it. I got what I thought I was getting so that was good. I'm 78 and I had to give up getting in and out of a regular tub. It's easier to get in and out of the Hydro Dimensions tub.

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      Verified purchase
      Installation & SetupEase of Use

      Reviewed Jan. 28, 2025

      I love the Hydro Dimensions tub. It's very good. It's easy to use. It makes you feel good after you use it. As far as its installation, it was wonderful. They sent someone here to install it.

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      Hydro Dimensions Company Information

      Company Name:
      Hydro Dimensions
      Company Type:
      Private
      Year Founded:
      1993
      Address:
      27957 Diaz Road
      City:
      Temecula
      State/Province:
      CA
      Postal Code:
      92590
      Country:
      United States
      Fax:
      951-676-7292
      Website:
      www.hydrodimensions.com