GE Washing Machines Reviews

My GE front loader machine is 2-3 years old. Two circuit boards failed costing $280 in parts. (But doesn't GE have a 10 year Warranty? Yes, on the motor only and no labor, I'm told. Everything else is out-of-pocket.) The app was extremely difficult to set up the first time, but does allow you to schedule a service call with Bodewell who has "stocked trucks with OEM parts". No mention of the $125 house call charge that you've blindly committed to... I expected one, but they don't tell you how much it will be prior to showing up, and by that point you're committed to paying (small print I haven't seen, but am told exists).

I have had this machine for about a year, and conclude it will not properly wring out small carpets, nor a cotton blanket (full/queen) size. There is a serious load imbalance problem with this machine, and it will jump all over the place, and far from where the machine was originally positioned. What's worse, you can't run just spin to get the water out of the fabric and the machine will complete its cycle instead of letting you continue where it left off in the middle of the spin. Don't buy this machine, and buy a Speed Queen instead.

I purchased a GE Profile front load washer October 20, 2024 and on January 5, 2026 (just a little over a year), it stopped spinning and draining. Instead of spinning, it makes a grinding sound and does not drain. I called GE and the very rude representative said she could not help due to no warranty. The 10 year limited warranty doesn't cover anything. I hired a certified GE repairman and the estimate to repair the drain mechanism and shocks would be $963! I took the GE name by their previous reputation and did not research before purchasing- big mistake! Will never purchase another GE product!

I’ve had my washer for a maybe 2 years. Washer has broken down TWICE! First of all, I replaced the motor the first time with a step to step video because their “10 year warranty” doesn’t actually cover anything. Best Buy warranty doesn’t cover anything. Washer flooded the house because I opened it to take the load out since it stopped working. Literally cannot get anyone to help. Wasted money on this product. Don’t get a GE. This is my 3rd one and each time it’s broken down. Literally such a scam.

The main control board in my GE washer (model GFW510SCNWW) failed after just three years of normal residential use, which is far shorter than reasonable for a major appliance. As it is out of 1-year warranty, I contacted GE customer service and was explicitly offered a $100 goodwill credit due to the premature failure. However, when I later attempted to claim that credit, GE refused to issue it—despite it having already been approved. This reversal was frustrating and felt misleading. The issue is not just the product’s reliability, but the company’s unwillingness to honor what it promised. I expect better durability and accountability from a brand like GE. Unfortunately, this experience has significantly reduced my confidence in GE appliances and their customer support.

Expensive Washer broke down in 3.5 years. And I took care of this machine. Called CS and it's out of the 10 year warranty. ??? It will cost $114 for a person to come out to tell me it's broke. I replaced the pump myself but the control board and inverter are bad. $$$ Not worth fixing. It's a shame because it is pristine. On a good note the microban seal works well. The ventilation system is a joke. I still have to remove the detergent tray to dump the water out and leave the door ajar to air out. ??? So if this is "planned obsolesces" kudos to you GE engineers! You got one thing right. I have know idea what to replace it with. I think GE owes me a machine. I'm 70. This was going to be my last washing machine.

I bought a GE Top Load Washer (Model GTW845CSN0WS) about 5 years ago. I've always had a terrible problem the washer going off balance. The washer has literally rocked itself a foot forward from it's normal placement (and it's on a thick Berber rug). That's how off balance it can get. Now, however, I started to find bits of dirt left over in the bottom of the washer after washing a load as well as on the clothes. After a Google search, I found that there can be a build up of gunk within the agitator and under the plate the agitator sits on - ugh!

My 4th GE Washer in 50 yrs, NEVER an issue. Purchased Model GTW485ASW0WB - Serial VA146088G, 11/24/25 at Best Buy, installation great. WORST!!! LOUDEST!!!! WASHER. Like having a jet engine in the laundry room or a semi trailer truck grinding against concrete wall in the wash cycle. AWFUL. I HATE IT! WHY DESIGN IT TO SQUIRT WATER TWICE INTO THE WASHER FOLLOWED BY A 10 SECOND PAUSE, WHAT IS THE PURPOSE OF THAT?

I bought a house 4 years ago with a GE top loader washer (GO10). Worst GE product I have ever had and unacceptable for the problems which are obvious immediately upon one use. Sheets (queen) become a mushroom on top and trap all items underneath and then also sometimes unbalance. Called GE and lady said to add one sheet one side and other sheet other side. Didn't prevent mushroom from forming. Water level either Too Low or Deep Fill (ridiculously too high - can't use this setting). Nothing in between. I end up adding 4 x 64 oz just to bring water up to almost cover the clothes. These 2 problems are BIG!! and obvious; how could this model be sent out to customers?

Avoid this washer at all costs. We purchased the GE front-load washer (Model: GFW850SPN5RS) in November 2023, and it has been nothing but a nightmare. Within months, the door locked and wouldn’t open, requiring multiple calls before a technician was dispatched. The main control board was defective and had to be replaced—a process that took 6–8 weeks, involved 4–5 technician visits, additional parts orders, and constant follow-ups. Even after that, the washer never worked reliably. Every few months, it would fail again, forcing us to unplug and reset it just to run a cycle—an unacceptable workaround for a major appliance.