GE Washing Machines

I purchased this model 34 months ago when I bought my home. It broke, and the technician said I needed a new Inverter Board and UI Board, which would cost $660 (I paid ~$1,100). The technician also said he saw about 5 cases of the EXACT SAME PROBLEM in the last two weeks. That tells me that this was intentionally designed to fail, with the warranty covering only the motor - a part that could realistically be repaired/replaced fairly easily. These boards are expensive, not in stock, and not quickly repairable. They intentionally designed this product to fail. It's a shame, because we loved how it worked for the first 34 months we had it. Unfortunately I don't think we'll be buying GE appliances ever again.

This is regarding model GTW500ASNWS (GE washing machine). I think they are Haier now. This is the biggest piece of junk I ever had in my life. Machine is 7 months old and supplied brand new by the builder. It came with the 1 year manufacturer's warranty and I registered the appliance. A few months ago the gear case assembly was replaced because the machine "jumped" out from the wall if I put 2 towels in the machine. Now for the past 3 weeks the machine won't drain and spin. GE authorized service has been out 3 times to replace 3 different parts, including the control board and it still won't drain and spin! I have a GE customer service rep who has done nothing except send me weekly emails and not doing anything to resolve the issue.

I purchased a washing machine and dryer set on 10/8/2022. It was not installed in our home until mid November (due to our home being under construction from a house fire). The washing machine worked a month, it broke the day after Christmas. I have been in contact with GE 1/7/23, 1/18/23, 1/27/23, 1/30/23 and today, 2/1/23, had 2 service calls to my home, had the main board replaced and now they are wanting to send their "technical engineers to see if there is anything else to do to make it work." GE scheduled a visit for these engineers and the following day, I received a call from the company who GE contracts with, rescheduling my appointment for yet another week.

The machine worked well up to about a week ago and it started with not spinning, I thought maybe we had a power glitch so I restart the machine, this only happened once so did not think too much about it. After doing laundry yesterday, we went to do a load today and the machine was dead as a doornail. Nothing worked. Tried to reset the computer as instructed nothing. The extended warranty only covered the machine, not the computer or electrical parts. I would recommend doing research and seriously thinking of a different company instead of GE.

I moved to home that had GE stackable washer/dryer. My first load of laundry I opened machine and noticed clothes weren't all wet. Upon further review I noticed washing machine only puts a couple of squirts of water in. I have to use a bucket every time I do laundry to add enough water that clothes get wet. Tried pre soak, same thing. Couple squirts of water only and that's called soak? I am all for saving water but having to manually fill my washing machine in 2022??? I am glad I brought my old machine with me when I moved. Now just have to find a plumber. This stackable will be free at curbside soon.

My new washer stopped filling all the way. I have tried to get repair service for 3 weeks. My appointment is made then canceled without any notification. When I call to find out why no one showed up. They have no record of appointment being made but they shipped parts to me. I will never buy a GE appliance again.

This washer was installed by Home Depot. It worked okay for about a year, after the year passed it began declining. On the second year mark, it completely stopped working. GE offers limited warranty and it’s for a year or less, after that you’re on your own. We paid $107 just for diagnostics, we were then quoted $499 just for the part that needed replacement, after labor our bill was supposed to be at about $700 - $900. Just after 2 years of use. We opted to buy a new one instead of repairing this. A day after we replaced this washer, the matching dryer stopped working. Another expense after two years of owning this brand we are left with nothing and no help from GE.

I purchased a 2022 washer from GE.MODEL#GFW650SPN2SN. Called and a installation person came, he informed me nor unbalanced but defective. Called GE, they sent a service repair person and he informed my motor and a number of other parts were defective. GE answer to this was to repair, to me that means they are going to refurbish my washer. I paid full price, if I would bought refurbished I could have saved a lot of money. Now GE service company is telling me parts are on back order for at least 5 weeks. GE said they were going to search for parts. Should take at least 5 business days. Meanwhile my washer was delivered in June and I am still without a washer. Today is August 15.

I purchased a GE washing less than 2 years ago at Lowe's. GE model #GTW465ASN1WW and have had a repair guy out here twice already. The machine doesn’t spin the clothes completely and they are dripping wet at the end of the cycle. Repair guy today said the control board needs replacing and it could take up to a month to get the part. Two repairs in less than two years. I would highly advise against purchasing this washer. My next washer will NOT be a GE. I would have put this review on GE’s site, but couldn’t find where they have a site for reviews.

Purchased a GE washer dryer combo from Hamai Appliance in Kahului, Maui less than 3 years ago. Light use 2-3 loads a week as it's just my wife and I. Took extreme care to not overload or run unbalanced load. Unit still LOOKS brand new but the motor is shot, repairman says parts and labor will cost as much to repair as replace. Neither GE or Hamai Appliance will make good in any portion of the $1300+ purchase which didn’t even last 3 years. I will never purchase any GE product again or any product from Hamai Appliance in Maui