GE Wall Oven Reviews

MODEL NUMBER JT3800SHSS. INSTALLATION DATE:2022-11-30. This wall oven was defective the first day it was installed, and I had a GE service tech work on it 4 times and replace all of the internal parts. GE will not take the blame for Communication Error for this product.

I purchased the GE 30" wall oven (PT7800) approximately 3 years ago. At the behest of an appliance repairman, I was advised to purchase an extended service plan which I did ($895 for 5 years on top of the $8000 I paid for the oven, the convection/microwave wall oven, dishwasher, electric cooktop (awful), and French door fridge).

The new Monogram wall unit was installed on July 10, 2021 and by July 13 the display went out and I could no longer control the oven. It took until July 30 for the GE repairman to get to us. Both control boards had to be replaced. The parts were ordered August 7, 2021 and on August 16 we found that the parts did not come in because they were back ordered. We traded in an old 37 year old GE analog oven that still had 1 element working for a brand new top of the line GE digital oven that does not work.

Four months out of warranty, my GE Monogram double wall ovens have stopped working and are displaying an error code F97 which is a known “Bulletin Issue” with GE. My local GE service provider says the only way GE will cover this issue is if I call them and receive a service authorization. I have been on hold for over 2 hours and 15 minutes. Twice, people have picked up the call and placed me back on hold, seemingly confused by my request. Worst customer service ever! DO NOT BUY GE MONOGRAM PRODUCTS!

I have owned my GE Double oven since 2006 and it is still working fine. One of the oven is self cleaning and does a really good job. I have also own a GE 30 inch range which I used for over 10 years when we sold and the buyer was still using it when I talked to them last.. I also had a GE side by side refrigerator which lasted 20 years. I am sold on GE Appliances.

I purchased a GE double oven from Best buy a year and a half ago and this was my second time using the double oven the lower oven I should say I cook the ham and there was so much juice. It was a mess so I decided to set self clean and the next morning I wiped out the stove and the enamel is coming off. I have called GE numerous times. Have had an agent by the name of Walter come to my home and Winter Haven and all's he wanted was the 99.95 fee. I told him that I was not paying him that. GE sent him to look at the stove. After he looked at the stove he said he's seen and fixed others so like this and he would do nothing for mine because I did not pay him the $99.95. I then called GE again to have somebody else come to look at my stove and for whatever reason it's Walter again. I called GE and I said, "Can you please send somebody besides Walter?"

I have purchase GE Wall Oven only before 4years, first time I use self cleaning option to test though oven was very clean. after that motor(fan) is working but it is not heating up. Called oven but they are not helping as warranty expired. Very poor service with GE. I have also read reviews about GE self cleaning option about not to use it, it is not safe. I think I should have read reviews before using self cleaning button.

I have a GE double wall oven: JT5500SF3SS. Look on the internet--F96 codes indicating defective cooling fans are rampant. The oven weighs about 200 pounds so it is not easy to pull out and replace the cooling fan. The company knows about this problem, but they keep making money off replacing the fan which then breaks again a year or so later. Never buying GE ovens again.

I was forced to buy this oven to fit into the space of the previous one- which after numerous repairs and replacements of the computer board was rendered unfixable. I was so disappointed to find that GE cut corners and produced a cheaper version of previous models. Instead of two rolling racks in each oven they only provide one. The other racks make scratching noises when you slide them in or out and feel cheap. The new “smart” computer panel is frustrating to use. Rather than having two displays for top and bottom ovens, there is only one and you have to keep switching back and forth to operate each oven. There is no user friendly way to set timers for both ovens simultaneously. The vent is located under the bottom oven and blows very hot air out and is very hot to the touch. With one year old twins crawling around we fear they will burn their fingers if they touch the oven.

We have owned our GE gas double oven for a year and a half. A few days ago, it would fault to a F97 error code when turning on. I was able to reset the oven by resetting the circuit breaker outside and restarting the oven. Last evening it happened again. I resourced on the internet about these GE gas ovens with so many of them giving the same error code (F97) on units a little over a year old. Seems the lower oven blower cooling fan will not start to run on occasion causing the fault. After awhile consumers say it will no longer reset by resetting the circuit breaker in the fuse box. Called GE and they were not helpful or sympathetic at all. Consumers that had the oven repaired reported a cost of anywhere from $400-$600 which is unacceptable on appliances this new and purchased for about $1400. Needless to say we are not happy campers with GE at this time. GE needs to step up to the plate and repair this defect.