GE Wall Oven Reviews

Since I purchased the GE Monogram Speed Oven in 2021, I have had the entire unit replaced once and the touch-screen control panel replaced 3 times. I currently have yet another service call appointment set up for next week. The recurring issue (as always) is with the touch-screen panel becoming inoperable. The only way to correct this problem is for me to go to my electrical panel and turn the feeder breaker off and then back on. Because of this recurring problem I was forced to buy a 5 year maintenance plan before the normal warranty period expired. This was to protect myself from costly repetitive repairs. This ongoing trouble with the appliance is unacceptable and exhibits a failure by GE to correct a problem that likely affects many of their customers.

One star for the GE Profile wall oven. The shelves are almost impossible to move to other levels, and when they are moved, they scratch the oven sides! The finish on the bottom of the oven is defective, and even the GE techs don't know what to do about it. THIS IS AN OVEN TO AVOID!

We bought our GE double oven 2 years ago and LCD screen get blank out of sudden, and we could not turn on the oven after that, and we called the service department, and they quoted us $800 for board change. Service came for diagnosis, and he just checked visually without any further check. We should not have faced this problem after 2 years. Now we need to pay almost the half price of oven just to fix it. It is not fair.

I bought GE Profile™ 30" Smart Built-In Convection Double Wall Oven with Right-Hand Side-Swing Doors Model #: PTD700RSNSS. I bought this unit from Home Depot. They have washed their hands off this issue and have made me deal with GE which is odd since the oven has never been used and arrived damaged. I have missed several days of work because of GE sending the wrong parts and waiting on service people to come to my home. The latest update is service person came to my home and said more are needed. When I spoke to the service company that GE uses in my area, they let me know that the parts needed are on back order until late October. GE did not let me know this information and when I let the person I spoke to at GE know that I know the parts on back order. They told me to wait 72 hours and they would come up with a resolution.

We bought a GE double convection oven Model #JK5500SF3SS in 2017. In 2019 it quit working right before the holidays, code F97 (?). Motherboard needed replaced. Out of warranty. Code F97 is popping up again. Repairman is 4 weeks out. I will never buy another GE appliance. My other complaint is it takes a good 30 minutes for the oven to heat up to 350°, and the fan runs for at least an hour after you turn the oven off. Worst appliance we've ever owned and we've been purchasing appliances for 40 years.

I have a double GE Monogram wall oven and overall I am pretty satisfied. However once I turn it off, a cooling fan comes in and runs for an hour. GE said the fan was needed to cool the computer panel. Ask about it if you are planning to purchase a GE wall oven because this fan is very noisy in the kitchen when we are trying to eat or watch the kitchen TV. It’s just annoying.

Only had new double oven PKD7000SNSS for one month. Glass on oven doors has already fogged out. Also, online manual is not helpful. Can not quite figure out how to preset the oven to come on while I am away. (This is because I will NOT be available to do it via Wifi) Such a simple task but GE seems to take the 'easy' out of operating an oven. Only bought GE because their ovens will fit where any prior GE oven has been. Had my other oven since 1991 and no problems, and now not quite 'happy' with this new one.

I absolutely hate the oven tacks. Customer service sent us graphite to make them move easier, but the whole sign is a nightmare. I can’t use the oven without removing racks which is a nightmare. Asked customer service if I could purchase just normal racks. Nope. Have a hard time believing any engineer designed this setup. It is literally dysfunctional.

I purchased a wall mounted double GE Profile oven Feb 2020. It went out Dec 2022. Sensor was replaced Jan 2023. Went out again Nov 2023. Was told it was a faulty sensor and there are several parts that need to be replaced. Scheduled parts and repair for Nov 28 2023 8-12 pm. No one showed up. Called GE (every single time we call we are on hold for over an hour). Told the parts are scheduled for delivery Nov 29th 2023. No parts were delivered. Called GE Nov 30th 2023 and was told parts are on backorder until Jan 2024. Another holiday I can't use my oven. Same thing that happened last year.

MODEL NUMBER JT3800SHSS. INSTALLATION DATE:2022-11-30. This wall oven was defective the first day it was installed, and I had a GE service tech work on it 4 times and replace all of the internal parts. GE will not take the blame for Communication Error for this product.