GE Ranges Reviews

We love the looks of the the range. The heating elements are great. The ovens have electronic control. Worked fine for a few months then became progressively worse. Example try to preheat to 350 stops at 100 shuts down panel. Then restart and after several tries finally gets to 350. Now most the time will not even function. First just the upper oven now also the lower oven. We live in a small community where it is difficult to get a service person. Difficult to contact GE but finally have a complaint listing number. Will see how it goes. Stove is one year three months old. Started acting up after three to four months.

I purchased a GE Gas Range model JGBS66DEKWW. I had to wait two months for this order to come in. After installing the stove, I noticed on the first oven use that an excessive amounts of heat was coming out of the side of the door. I am surprised my cabinet didn't crack under the heat that hit them. I called for service and the service tech looked at the stove and said he needed to order some door parts but did not explain what he found. I did some looking myself and have noticed all sorts of bent parts.

Horrible getting through to customer service and they said that because it was beyond warranty By 2 years I had to buy new grates and a griddle which would cost a few hundred dollars. Ridiculous because the enamel should not come off The griddle and the grates should not get rusty. Will Never buy GE appliances again.

Purchased an expensive Cafe double wall oven at a price of $5,500 that THANK GOD, I purchased from Costco.com. The oven had a great look but has issues with heating properly. My husband and I cook outdoors year round and use an infrared grill but in December 2019, we hosted a large family party and used our double ovens for the first time. I cooked a large beef tenderloin in the bottom oven and had 4 sides in the top oven. The recipe from Ina Garten took 10 times longer to cook and the sides did not cook so the green bean casserole was beyond al dente and almost raw, we had dinner at 9pm. I was concerned and started using the ovens more.

I called with a crack in my cooktop in April. Part was supposed to be ordered and delivered in two weeks. Now, July 3, they were coming to install BUT for the 4th time they have called the day of and said they do not have the part. SO I HAVE WASTED ANOTHER DAY OFF FROM WORK AND STILL NO COOKTOP HAS BEEN REPLACED AND NO ONE HAS ANY ANSWERS AS TO WHAT THE PROBLEM IS!

I fell in love with the GE Monogram range, after reading some very misleading reviews. When we first started using the range we noticed that the oven fan sounded like a jet plane taking off, rattling the stove burners in the process. I thought I’d withhold my judgement until I saw how it performed. Then one of the burners stopped igniting, so we called to have it serviced. More than a week later when a technician finally arrived he ordered a replacement fan and “fixed” the faulty igniter, and said he’d be back to install the new oven fan on July 7 (approx 2-weeks).

I have been a loyal GE Products customer for years and possess all my home appliances from GE. I bought GE Electric Convection Range Model JCB630DJWW with great excitement. I am disappointed to report that my Electric Convection Range glass top got thermal crack with a very careful and limited use. I am extremely disappointed of the worst ever GE customer service. I am losing my trust in the reliability of GE products.

I have been using the range for eight months when the oven began burning food from overheating. I purchased an oven thermometer to test it, and even at low settings would heat higher. I keep it clean, so I knew the problem was not a result of grime on the element, or that the air vent was blocked. We replaced the thermostat and now five months later it is repeating the overheating issue. Poor product performance. It is the basic electric range Model #J BS07-M2BB serial #ZV1244080P. DO NOT BUY THIS ONE! They are unreliable.

I spoke to a customer relations about a drop in 30’ stove that caught on fire 5/24. It was bought in Sept 2019. Queen ** is disabled in a power wheelchair and smelled smoke which the stove was not one at the time. She called the fire department and wheeled herself outside. A service call was scheduled today from 1-5pm and NO SHOW; called the wrong number and updated them again on the correct number and still no show.

Monogram appliances are hit or miss. We threw out our Monogram dishwasher after 6 months. The dishes were cleaner going in than coming out. After 15 months our range top model ZGU486NDP7SS is already having issues lighting and of course it is already out of warranty. If after only 15 months it is giving me problems what issues will be next. Definitely there are more reliable appliances out there.

We purchased a gas range from Home Depot in March 2019. The main reason we picked this model [JCGB8700DEJ4WW] is it came with a griddle as a center burner. It was advertised as a Non Stick surface which is exactly what we wanted. The range itself works great but we have not used the self cleaning option yet, don't bake a lot. However, the griddle is NOT Non Stick. I don't know how GE can state that? When I contacted them, they sent emailed me the manual on what to do when you get your range....wash the Griddle with warm soapy water & dry.!! This does not/did not make the Griddle Non Stick! They sent the manual to me 2-3 times. I even got one to tell me how to remove rust from the Griddle - it's aluminum!

I bought a new GE Adora Gas Range. BIG MISTAKE... I have to light the burners with a match. The electric igniter is worthless. I will NEVER purchase a GE product... The only thing that lights automatically is the OVEN. How long before it quits too. The igniter on the top burners have NEVER WORKED properly. EXTREMELY DISSATISFIED CUSTOMER.

We had this range for 5 years and loved it. Raved about it to everyone. The double oven feature is fantastic over the holidays. It was great until it became a fire hazard. Last July we began smelling burning plastic and seeing smoke coming from the control board. It took GE 3 weeks to replace out the control board and cost over $800. The control board had a warranty of 1 year.

In early 2017, we bought all of our GE Profile appliances including the refrigerator through our builder as part of building a new home. Love the slate exterior. I've always had a built in double oven so I saw the double oven range offered by GE as a good alternative. I have come to find that the ovens do not work well. They don't heat to temp and using them together is difficult because the temps are not true to each oven. I purchased an oven thermometer and followed the directions in my range guide to ensure that the ovens are heating correctly. There are instructions to change how it heats if you find that it's below or above the set temp. Even with doing this, I believe the ovens lose then overheat temperature during use. I cannot set a timer for something to bake based on recipe recommendation. I have to monitor the food to ensure that it's cooking. Although I do like the gas stove on this range, I would not recommend it based on the oven function.

Purchased the GE Slide In gas range in June 2019. Over the holiday season I noticed that when the oven door opens the two front burners go out and then poof back on. Called Home Depot and the GE service man tells us that this is "normal" as when you open the oven door the burners are "deprived of air" so they can temporarily go out. WHAT???? He proceeds to tell me to turn the burners up a bit and open the oven door "slowly" and I should have no further issues. WHAT??? I have owned various ranges for many many years and never had this issue to which he informs me that "All ranges are manufactured differently". Now I am catering to a range? This is crazy. But after reading other reviews, which is what I should have done before purchasing a GE range, I see there are several issues and I guess I am lucky to only have to turn up the gas on the burners and open the door slowly.

Purchased a GE Profile Cafe series slide-in gas range from Home Depot with expectation of quality, as it is branded as a high-end pricey product. Very disappointed with GE quality and consumer satisfaction. First delivery, product was scratched on the handle of the oven door, scheduled a replacement (delivered week later). Second time the oven did not work, scheduled another replacement (now a week from Christmas and needed functional stove/oven ASAP). Tried to schedule a weekday delivery through Home Depot but had to change holiday schedule and plans to accommodate their delivery route.

We ordered a stove 3 weeks before Christmas. It was being delivered the weekend before. On delivery day the stove was completely smashed in so we refused it. Called customer service. Claims nothing they can do before Christmas. Said to call Monday and ask for upper management to approve upgrade. Called upper management the following Monday. Said there was no such thing as upgrade and there’s nothing they can do to help. Wouldn’t be a huge deal if it wasn’t Christmas dinner and need an oven. And the GE management did not offer any sincerity of their mistake. Worst customer service ever and not sure how they are content with themselves as people.

I trusted the quality would have been consistent to the one I had purchased in 1999 and used for 20 years! It's a far cry from what it used to be, I am so disappointed with this purchase. From the first use it created bubbles beneath the stovetop surface. I used the cleaning products samples provided still it was there. Called the store, called GE, "they don't cover aesthetic issues?" *%$!!! What? It takes extremely long to get the oven temperature to 350... basically they are lemons made in Mexico. I do not recommend GE Profile stoves at all.

I have owned a 36in GE Monogram stove for 1 year and 2 months. It has now broken 5 times. Each time getting worse. The 4th time it broke I had a back flash come out of the oven that singed my hair and my dog's tail. They fixed it again And 2 weeks later it broke again. Now it not igniting at all and there is soot being released on the top burners. Each break I am without a stove for more than a week.

This range cooks very well, but the glass cooktop is a nightmare to keep clean. It streaks, smears, and develops scratches and spots that have to be rubbed and scraped with the materials that came with the stove: a razor blade, a special cleaning pad, a glasstop spray, Ceramabryte cleaning fluid. Every night I spend the final half hour of cleanup time after dinner using the various products that came with the range. The cooktop has never returned to its original clean shine. I have never had a range that required so much time to keep clean!

I know how to make wonderful organic Greek yogurt in my oven with just a light bulb. Never in my wildest dreams did I even think to look for an oven light option, assuming that I would have one. The only oven light on the Adora gas range is when the door is open, To make yogurt the way I do using my oven, the door has to be closed because the light bulb is the heat source that is ideal. Saving a few pennies made this a brand I will never purchase again. If I had realized the problem I absolutely would not have bought this range. Shame on you GE for skimping on something so basic!

We bought a new home with all GE Cafe appliances. We moved in September 2016. On Thanksgiving Day the same year we cleaned the oven. Our fire detectors detect hot spots that set off the alarm to detect a starting fire. Our alarm went off and the fire department came. I called GE and the tech came out and it was the fan that turns on when the oven hits a certain temperature. That was replaced. The next time we cleaned the oven it shut off in mid clean cycle. We had it repaired.

I have owned this range for 11 months. I finally called in a technician. The oven temperature is never constant or steady. He came and increased the setting UP by 20 F. If I open the oven door, the temperature can drop by more than 40 F in the time it takes to remove a pan and put in a new one. His answer, when I said that the first pan of cookies takes 12 minutes and the second pan takes 22 minutes. I am to bake one pan, remove it from the oven. Shut the oven off, then reset to 350. I am to wait 20 minutes before putting the pan in the oven as apparently the preheat signal does not mean the oven is at 350, it still needs another 20 minutes to reach the proper temperature. At that rate it would take 4 hours to bake 8 dozen cookies. I am so unimpressed with the service. I am sure the technician has never baked anything, or anything in an oven. I am ready to donate this range and find a new brand that works.

This is a premium priced GE Cafe oven. After less than a week the control panel started freezing up and giving numerous error codes. A call to GE resulted in a two week delay for a tech to visit. The visit lasted 10 minutes and the diagnosis was it needed a new panel. Another two week delay for the part. Tech installed the new panel. After a week the error codes started again. When you lock the panel it can still be affected by a passing touch. I had to turn off the breaker and reboot the oven to get it going again. I will never buy any GE product ever again.

Our GE oven was apparently 75 degrees above the set LED temperature, 350F on the LED was actually 425F inside temperature. We did not get an extended warranty which had expired after 12 months, we missed it by 1 month over. GE would not work with us on the $425.00 to repair the new range / oven. We had also bought a GW dishwasher that leaked from day one and ruined our new hardwood floors, they did fix that and it was under warranty. No more GE appliances for us, we are done!

GE Profile appliances came with our new home. We have been here less than a year and the oven burner stopped working as well as the oven probe. I called for warranty service but GE said it was out of warranty. Apparently, they go by the builder purchase time instead of the new owner moving into the new house. The GE Profile series are WAY overpriced and last less than year! I Do NOT recommend any GE appliances and will never purchase them again.

We had our glass cooktop installed in June 2019 and we loved it! Looked great, cooked evenly, pop up hood was super cool, but... because of installation (we think) it cracked approximately 10 inches 2 weeks later. So, we called GE and after a lot of back and forth, they agreed to replace it. I just noticed another smaller crack today, and I’m so upset. This is the first time I’ve had a glass cooktop, but it will prob be my last.

Bought Ge cafe series all 4 products, dishwasher, gas range, microwave over the range, french door fridge. Techs have replaced range, gas leak, fridge noise, microwave, light out. All bad products and 13 months old. Don’t buy.

This range looks good, has an easy-to-clean cooktop and most gas burners work well with a variety of pot sizes and pan types. The cast iron grids do have large gaps that allow small pots to suddenly tip, spilling their contents. This very dangerous situation has not been acknowledged by GE and they have not issued a recall or offered to replace the dangerous grates with safer ones having closer-spaced grid bars.

I purchase my range 3 years ago. The electric plug stop working. I just finished cooking and I hear a b loud pop sound, and the glasses snapped and cracked. This is the worst stove ever. I will never purchase another GE.

I purchased all new GE Appliances for my kitchen in the new slate color and was thrilled with how they looked. However, the cooktop is extremely difficult to clean and I actually had it replaced once during the warranty period. The replacement top was just as difficult to keep clean. Then two weeks after the one-year warranty expired, I tried to use the self cleaning oven feature and it malfunctioned and filled my home with toxic plastic smelling fumes to the point where I had to evacuate and open all the doors and windows. There was very little residue in the bottom of the oven as I had wiped it out ahead of time.

I have tried for a year to get my brand new oven working correctly. 4 times GE has sent out different service companies, none have fixed the issue. For 3 weeks I have been trying to get a service call for the same issue, 2 customer service reps from GE never even made the appointment for me. The 3rd service agent required me to use Batten's Appliance, in Kingsport GA, they are awful. Appointment was supposed to be today, never bothered to call me, and rescheduled to next week without calling me. I will be in the market for 2 new appliances for home I am purchasing next month. They will NOT be a GE appliance!

The entire unit died, no one to talk to in customer service. The repair is automated scheduling service so no discussion. Have no idea what this is going to cost me. GE used to be a reputable company - never again.

No issues yet. But only had for 6 months so time will tell. Read a lot of negative reviews but none here. Bought in Nov ‘18 from Home Depot. Delivered and installed on time. Replaced 13 yr old GE appliances that were still working.

I bought a GE range 5.3 oven electric June 24. I was so proud of myself for buying the 5 yr extended warranty as the range I was replacing was only 2 years old. I used the new one 1 time and what looks like bubbles under the glass top appeared and won’t go away. They cannot be cleaned. They cannot be felt. The most fun fact is they are not covered by the warranty. After one use, this range looks like it has been in a bad rental house.

My grill is built in gas from General Electric. It is a high end grill that has lasted 23 years so I guess you can say I got my money's worth, it's starting to show its age as one of the burners does not work. Overall I am very happy with General Electric and I would buy this brand again.

Bought this range on 11/11/2017. Gas company called out after smell of gas when walking past the range. Gas company detected leak in oven and a top burner. Obviously it could be a lot worse, but one year and six months later we are shopping for a new range. With install and unit we are out $600.

Few thousand range died just after 4 years moderate use. GE charge this: parts+ no refundable fee $99.95 before tax+$115 for half an hour labor before tax. The contract spend 3 min, finished the real work and then stand there to fill out something on the computer and didn't have any exam for the replaced part or other part! I asked few questions and then the contract said he will add extra 15 minutes and charge me, so I had to tell him: you spend only 3 minutes replace the range part but all time play on your computer and I will not pay for it.

Purchased a New Home that came with a GE Model # JBS10DF1BB electric range. From delivery we had problems. Loose door that did not close completely. Returning was not an option and we were told to call the warranty company. Called, and service was performed to tighten the door. Once this was completed, I started cooking and baking. After 3 months of use, the right rear electric coil caught on fire. Initially, we suspected perhaps grease igniting the fire. Cleaned range thoroughly, yet the problem still continued. We stopped using that particular coil. After another month, the left front coil caught fire. We were scared to leave the range while cooking, because this problem persisted. This range is highly defective. We purchased a new range, along with a new “Peace of Mind”. We have friends who have this same range, and have experienced similar incidents. This stove is defective, and a fire hazard. Please Beware of this model.

We purchased our GE gas range approximately 2 years ago. Everything seems to be running reasonably well except for one very dangerous malfunction which other people have noted on this site as well. The stove top knobs don't securely lock in place when turned off and it's very easy to brush up against them and create a dangerous gas leak in the house. The first time it happened I thought it was a fluke, but it happened for a second time and I started to look into it online and found that this is an ongoing problem with this stove. I am so terrified of accidentally leaving it on (we have pets) that I'm going to start turning the gas off on the outside valve when not in use. GE needs to be made aware of this problem.

Not as pictured in all advertisements. Bottom of oven door is actually unfinished. There is no trim piece. No one at appliance store, repair shop or GE can tell me if this is a defect or if this is a product GE is proud to put out there for retail.

Don't buy a GE Cafe Model slide in front control gas double oven with convection range. I purchased my oven new less than 2 years ago and had it installed by my contractor. I had no problems with it until last week when I pre-heated my empty oven at 450 degrees and in 5 minutes my bottom oven was a full ball of flames with fire coming out of the top of the door. All of my smoke alarms went off. I contacted GE customer service regarding what happened and they gave me no help. I contacted the manager at Friedman's Appliance in Pleasant Hill where I purchased all of my new GE appliances from and the store manager Al worked a deal for me on a new oven. I recommend buying all of your appliances through Friedman's in Pleasant Hill. They stand behind the products they sell. GE doesn't.

Purchased GE Dual Fuel Convection-Oven Range new. The oven is not consistent. Previously owned a KitchenAid & could bake three racks of cookies perfectly on convection; however, can only bake 2 racks and must turn pans & shift on racks half-way through with GE. Got a recall in midst of baking wedding cake for a friend. Stated I must not use oven until it had been repaired that there was insufficient insulation around wiring and could explode. Waited over 2 weeks for part and repair.

I am a new owner of the range above. Only 1 month old. Never worked from day one. Had technician come to fix a fan part. Would shut off after reaching a certain temperature. I do not like the product at all. It isn't worth the money. Haven't used the stove top yet because they have not given me the pots. It was a promotional thing. Buy the range and get the pots. Still haven't arrived. Hate to tell you I have nothing to cook on. It is a mess. Will never buy GE products again. Support is a joke. They need to hire more people to get to the owners when they break down rather than wait a week to fix. Going to go on Facebook & Twitter to tell my story. Want the range removed! General Electric should ask a woman when they produce a new range. This one you can't clean the dial board without turning on the stovetop. Very sensitive. Have to watch children. A terrible product.

We had some oil spill in the oven, which proceeded to catch fire. It was a huge fire that burned for a while. But all it took was a little oven cleaner, and it looks like nothing ever happened! The coating and materials inside of the oven are completely fine. It also still works perfectly! I'm amazed. 10/10 stars.

I have the 6 burner MONOGRAM range! The stove door doesn’t closing correctly! Burner knobs so light to the touch my 14 month grandson slightly touch it and it came on! The electrician pass by the stove and brush up against it and turn it on. It’s only a day... Pacific Appliance’s call for service to fix the door. I have to wait 2 weeks for service. Don’t bother with GE products... Oh the dishwasher GE Monogram ran from 2:30pm to 7:15pm... I had to turn it off... I guess it would be still running! First time use! The dishes still wasn’t dry! I HATE... this product! The first thing I ask the salesperson. What products doesn’t give you a lot of problems. I guess he showed me the products that give you the most problems!

Have JGSS66EELES gas stove for 2 months now and I noticed it was getting dirty inside. I pulled out the manual for instruction and only at that point did I realize it only has what is called Steam Clean. We thought it was a self -cleaning oven! So our bad. However, the steam clean function does absolutely nothing and I scrubbed for over an hour with little result. Who makes an oven that is impossible to clean? Who came up with the dumb idea to steam clean an oven used to COOK in? SOOO disappointed that I didn't pay more attention when purchasing and that I didn't ask more questions about steam cleaning. Buyer beware!

After having my Cafe Stovetop for about a year and a half, there was a electrical component malfunction. During this, smoke came out of the stovetop and it smelled of electrical burning. I sent a complaint to GE since several components were damaged. Knowing that the warranty was only for 1 year, there would be nothing they could do except sell me the parts.

I purchased a GE GEJGS760SELSS gas range as the rest of our appliance in the kitchen were GE so wanted to match. We were replacing an electric GE range. The appliance arrived and looked great minus the installer leaving some hard to see plastic protective parts on the stove that stunk terribly as they burned off. The burner worked with the exception of the front left which made a strange noise when I turned it on, this was fixed with a simple adjustment. We didn't start the oven, but we had 48 hrs to report any issues. We started the oven the second day and after the oven reached 175 degrees we noted a strong gas smell in the house. I immediately shut off the stove and turned off the gas and called the service that installed the stove. I did not get a call back from them until the following day (never mind the leaking gas is URGENT).

I bought a GE electric stovetop on 9/5/18. It broke when I was not using it three months later. I had my electrician check his installation and etc, he said it was faulty, so a GE tech came out looked at it and ordered a part, he came next week and fixed it but it didn’t stay fixed for long. I went on vacation for two weeks and when we came back it broke when we weren’t using it. The tech came out. Said he thinks the wiring is faulty. The parts are back ordered so it will take a month to get them in. Thank God I bought a hot plate, or I wouldn’t be able to cook. My oven is on the same circuit and I am tired of paying the electrician to hook up and unhook my stove. I wish I could get my money back and buy a different brand.

Ordered 4 stoves due to storage drawer made incorrectly. Each time the storage drawer slides in, it drops down 1" on left side. Leg stabilizers were adjusted, but no luck. Back of drawer front is missing a panel. Base does not lay flat, it arcs up on left and right side.

I purchased a GE PROFILE™ SERIES 30" FREE-STANDING ELECTRIC CONVECTION RANGE PB911EJ6ES in April 2018. I had the control board replaced twice because the right side burner push buttons stop working intermittently. It happened again in December, so GE had the Tech come out again and he hooked up his laptop to the stove and retrieved error codes again like he did the other two times. Because the buttons work while the Tech is present, GE said that they will not give me a new stove. The Tech said that all he had to do is report the problem again with the new error codes and that GE would send me a new stove. GE's runaround response is that they will not replace my stove unless the problem happens while the Tech is present. I have never dealt with a company as Ruthless as them. I have read reviews for this stove on many other websites with customers having the same problem. DO NOT BUY ANYTHING FROM GE!!!

It’s the GE TrueTemp range from about 6 years ago, but I would just make sure in general you opt for either locking burners or make sure you can try them out. I know I will. I bought this online from reviews, but never read one like this. And had smaller children at the time. The burner knobs are so light to the touch a brush walk-by can literally turn the gas on without anyone’s knowledge. This morning I was awakened to the electricity coming back on, as I was waking I smelled an unfamiliar odor. My bedroom is at the back, furthermost part from the kitchen. I opened my door to a stronger wall of gas. The last person went to bed maybe 4-5 hrs earlier.

I purchased and had installed a complete suite of GE profile appliances right before Thanksgiving - 2018 Tuesday before. On Sunday I noticed one crack in the surface of the stove. I used a razor blade to see if it was a scratch. I felt nothing on surface of the stove. The following day the crack lengthened to 1 1/4“. We had read the care manual and the night we got the stove went out and purchased the required cleaning supplies and agent. Tuesday after Thanksgiving I called the store where we purchased the stove and he said he would stop by the following afternoon. He did not show. We called twice and he was to call us back.

Purchased a GE Monogram 4 burner range with a center griddle approximately 9 months ago. This range is impossible to keep clean. You must remove the cover for the griddle to use any of the four burners or the cover pops and warps during cooking. This, of course, means all the grease from cooking is able to run down the sides of the griddle and because the griddle is not removable, the grease just pools underneath the griddle. You literally have to unscrew the griddle and disconnect it from the stove to clean under it. Very poor design!

After only 2 years, the control panel has several cracks. Paint under oven door is bubbled. Decals on knobs are peeling. Very unsightly and GE could care less. I will not buy again. The over range microwave has bubbles and cracks also. So I will have to purchase all new appliances to match each other because I will not be purchasing GE again.

To follow up on my range saga. It took two and a half weeks to finally get my new range. It was frustrating but very pleased now that I have one. It is the new version of my last range. Customer service made sure I got one as soon as it came in from production. I appreciate it. If anyone is looking for a beautiful range they should check out range # cgs995selss.

When you have GE appliance and have no issue, you are one of the lucky people. Yes, GE appliances have been great for me. I have been a customer for over 15 years for all my appliances. Well now, I am one of the 10% people who had issues and it was not handled very professionally. Here is what happened. In September 3rd, 2017, I got a new GE Range just because I wanted to replace my 10-year-old GE range. Well I regret it. Couple of months later, I called the installation company because the electrical breaker was going off. They said that it is normal sometimes, and a power reset would fix the issue. So, they suggested to unplug it and plug it back again. The issue happened few times until one day, we heard a very loud noise and smoke coming out of the back of the range. That was the first time I called GE. They said that the installation company installed it wrong causing part of the metal in the back to be melted.

Over a week ago my husband called for service on our gas stove because the burners were snapping even when every burner was turned off. Because I would be off on Veterans' Day, we arranged for the technician to come that day and GE said he'd be here between 8:00 and noon on that day. On Veterans' Day the technician showed up at 9:45, came into the kitchen and told me, without even touching the stove, that he'd need to order a part and come back another day. This after my husband had given the model number of the stove and told what was wrong over the phone when he arranged for service. GE's so-called customer service told me that the people who schedule service are not technicians and therefore cannot tell the technicians what parts to bring.

Upon using the oven for the very first time, it did not work! Both ovens would shut off shortly after starting to pre-heat. I've read of similar experiences. It's clear that manufacturing standards are non-existent and GE has failed to address known defects in their appliances. Yes they will repair it free of charge since it's within the warranty period however it's unacceptable that a brand new appliance requires repair. GE has failed to deliver a working appliance. It's the absolute most regrettable choice of our kitchen remodel.

I had an electric stove by GE in my new house (stove was new too), wasn't happy with it, oven was so sluggish, so I decided to replace it with the gas stove. Much to my dismay (bad luck too) we chose another GE product- gas stove. I think our decision was partly based on the width, it was a built-in stove. It is by far the worst choice! You should see my oven!!! Impossible to clean. Purchased extended protection from Lowe's, but this is not a covered issue. Everything about this stove is terrible. Had to buy a replacement knob today, cost with shipping over $17! Do yourself a favor; do NOT purchase GE gas stove.

The grip on the bottom drawer of my GE stove is too shallow. It is impossible to get a grip to open the drawer. Your finger slides off. Very poor design. The grip needs to be much deeper so you can get hold of it. Would not have bought this stove if I had noticed it before.

Have had the range (JBB635DEK2BB) for three weeks and almost every day there is a gas leak. Reaching above the stove to the cabinet or the microwave or walking by the range a knob gets slightly bumped and easily turns a knob and the gas starts leaking out. The knobs ignite the burner at the bottom of the dial so every little bump to the knob enables the gas to leak out. This is a dangerous situation. Technician said consumer dept at GE suggested to get child safety knobs. This is a design flaw. GE should have this corrected immediately before there is an explosion and people get killed.

I ran the self clean cycle Wednesday, October 31, 2018. On Thursday morning I woke to find that the interior glass door had shattered. That day I went online and found numerous incidents outlining the same thing. For the most part, the stoves were 2-4 years old (mine is 3 1/2). I found postings going back to around 2010 and all told a similar story. In my case, I called GE Customer Service. They were very dismissive, said there hadn't been a recall and that I would have to bear the entire cost of the repair as the stove was more than a year old. I asked how a shattered glass door was within normal parameters for a service call and was brushed off.

So about 5 minutes after cooking, the oven was off the door was closed and I heard a pop. The entire exterior glass shattered. Oven was seven years old, GE said it was out of warranty and offered nothing. I did the following. If your oven does explode, take pictures, contact the manufacturer and file a report with the CPSC. In some cases, companies will replace or repair the oven free of charge even after it's out of warranty. In many other cases, they may flatly refuse.

I purchased a stove 12-9-2017. Double Oven $1200.00 stove. Since my purchase, I have had repair out to replace a defective burner. On 10-12-2018 my stove started beeping a code CF10. Per online instructions, we were unplugged and plugged back in. Neither of the 2 ovens are working. Scheduled a repair for 10-16-2017. Was advised after confirming with me that they would not be out till 10-19-2018. Why because they have 1 repairman for the Pinellas County Florida and he was sick today. My stove is not even a year old yet and it seems all functions have now had a problem. The unprofessional manner this company is exhibiting is far from the service I have expected from a well known corporation like GE. I will probably not purchase from this brand again. How horrible.

Since buying this stove 4 years ago, the list of parts and service has grown steadily. The convection fan was bad upon installation (covered by warranty), Front right burner quit working, infinity switch broken, Five burner knobs have cracked and fallen off over time. The fact that I can order these parts cheaper from online retailers and install them myself has been a great help to offset the cost of repairs and time waiting for service but this appliance is not very old and the price point does not warrant the constant repairs.

I bought a brand new convection oven (electric). Front burner, power boil, went out in less than 3 years. Oven takes forever to bake something. Customer service doesn't care. Would never buy another GE anything based on this experience. They want to charge for a "service call" to diagnose the problem, and also for labor.

I am so sorry I have to write this review, I swore by GE high end Profile products for more than 20 years. When my old GE range started giving me problems, I went to P. C. Richard to order a new top of the line G.E. range. The first one that was delivered computer system did not work, so I could to use the oven or broiler. P. C. Richard ordered me a new range and this one is horrible! I had GE technician here and he told me that there is nothing he could do about the range, even though I paid for a 7 year warranty.

We live off grid in rural Colorado (yes I am nuts but it is so quiet, except when the oven or my 50 year old wringer washer is on) and gas is the only option with solar powered electric as we are still 20 years away from "amenities". Our new range is propane powered, the oven, which I checked actually is gas, however it uses high electricity when starting or changing temps. It alone can completely drain an entire battery bank in only minutes. We have to switch to a 3750 watt generator to bake (a 2000 watt is overtaxed). The burners and griddle are superb at this time and can be lit with a match, the oven cannot. All my other appliances work fine, GE could not explain why the unit uses so much electricity, suggesting it was normal or my fault. If you are off grid, or lose power often do not buy GE.

My wife and I grew up with gas - but only recently had the option in our house for gas. We were really excited to be able to cook with gas - but we have been very disappointed with our oven (GE Dual Gas Oven JGB860EEJES) for the following reasons. The user interface is at best terrible - it was even difficult to figure out how to set the clock - but the cryptic display made it nearly impossible to change some of the defaults - such as how to adjust the oven temperature. I tried to get service on the oven temperature - but it became a major issue because the serial number is on the back of the oven (which was difficult to find because of the no-tip attachment to the floor. It could easily have been placed in either of the ovens.

I am new to a convection oven. I bought my gas convection oven JGB700SEJ4SS 7 months ago. I only baked (with convection) a few times and was concerned because I wasn't getting the results I expected. It wasn't cooking evenly nor well. I noticed the fan was going on for about 5 seconds and turning off for a minute or more repeatedly. I contacted GE. They couldn't answer if it was normal, I let it go because I was dealing with my defected dishwasher with them for months also bought at the same time. I did contact them back recently and a repairman came out. He replaced fan, and two other control panel parts? I just baked some muffins and it's doing it again. I fail to have the convection experience. The fan should be running more, am I right?

I purchased this range recently from Home Depot. My first utilization of it was July 4th. I placed an aluminum tray covered with aluminum foil on top and fireworks exploded. You can see the stove’s panel is burned and has melted metal as well as the hole in the aluminum foil. July 5th, Home Depot refused to pick the stove up and stated that was GE’s problem. GE stated that an inspector had to come out before anything can be done.

COMPLAINT OVEN Serial # FG218988Q GE OVEN PROBLEM!!! Over the last year my wife and I have found that the burners on this model of oven can VERY easily be turned on without knowing. We have tried very hard to be aware of this, but today our luck ran out as I was preparing for the day’s work. I placed a cooler on the stove top, and walked away without knowing that the burners had been accidentally activated and upon returning to the kitchen found the whole top of the stove on fire! This is a design flaw that I am both concerned about as well as seeking the “fix” for. PLEASE HELP!

We built a new home so they only offer GE appliances. But we would prefer LG appliances. GE are still using the cheapest materials for their appliances. Something got on the bottom of my oven and it never came off it's ** self cleaning oven which never cleaned the material. I just don’t feel this range is giving me what I deserve because it is an upgrade when you build a home.

I have had this GE range for about 25 years now. I have a good experience with it from the day I received it to now. I have been completely satisfied with it.

GE Profile Cooktop BLOWS UP 3X!!! RE: JGP940BEKZBB. One flame was on, went to turn on a 2nd flame and boom! Fire shot out and burned my hand and the handles shot off like a grenade. Thankfully nobody was hurt seriously, but seriously, this is a design flaw. GE doesn't care, came out, and gave astronomical price to fix but offered no apologies or credits on new one. Avoid this dangerous product.

We bought a stainless steel GE gas range about 3 years ago. I can smell a gas smell that comes and goes. Sometimes the gas smell is overwhelming when you turn on your oven. Not all the time, but enough to wear it is a real problem. I called our propane people and they came out and checked everything and said there was no gas leaks and that it was installed properly. I called customer service and asked if there had been any recalls and she said no. The model number is JGB4Z8SER255.

What a fiasco. Purchased a cafe series dual fuel range. The oven gave off obnoxious fumes even after attempting 4 burns. GE customer service the worse. They didn’t do anything but tell me smell was normal and I shouldn’t have bought a self cleaning stove. What!!! Where we bought stove from has helped to get stove replaced but when turning on oven we still have a strong odor. Makes you light headed and nauseous. This is all supposed to be normal until after a burn? We are on second burn and still getting odor? I just don’t get it. I haven’t found many complaints on this so what’s up? GE is of no help and I’ve been without the use of an oven for over a month. We keep trying the burn but I’m concerned the smell isn’t safe for anyone especially a one year old? So what now???

I have a double gas oven and had it two years and decided I need to use the oven cleaner, put it down and went back to wipe it out when it was done and was completely shattered. I paid A LOT of money for this oven and it should have had a lot more years. I think they have a factory defect in these ovens and should honor the repair. I used GE in the past and never had a issue with my stove or oven. I will never buy one again!

The GE Profile Model # JVB98SH1SS Serial # VR810513C. On Wed March 7th 2018 evening, our GE Profile cooktop caught on fire. Flames shot out from one of the stove control valves. Not once, twice but three times. I almost got burned. I called GE Customer service & the agent said they would send someone over as soon as they could. So this morning a GE Technician came. He walked in with arrogance. I recognized him & asked him if he had come a few years back to fix our Fridge. He said he could have. He looked at the stove and said that I had spilled water. I was trying to explain to him that I had not spilled anything & the stove was in excellent condition because we take care of our appliances. I was also trying to explain to him how it happened. Both my husband and daughter were also present. When the fire happened the 1st two times, my daughter was with me. She was the one who called out to my husband to come upstairs.

GE PB911SJSS Range - I recently purchased this range. After using it for a few weeks I noticed that while using just the oven that the stove top, front burners, get hot. It gets hot enough to melt plastic. I contact GE and they advised that this was normal. I advised them no it was unacceptable. They just do not want to admit they placed the vent in the wrong place. Do not consider buying this appliance. I am glad I do not have small kids in the house.

I was so dissatisfied the GE Cafe Electric Range that I bought just three months and the largest cooktop the inner area was not working two times within three months. I requested the GE exchanged a new range for me instead of fixing but they refused to exchange the new range for me that made me so disappointed. When I bargaining with them now and my other cooktop beside the largest cooktop the outer part was also not working. I believed I am asking them to exchange me the new one is not too reasonable. I paid almost 2000 for nothing in three months old purchased, that is insane.

I bought a GE profile gas range and was very excited as I heard cooking with gas is the best. We spent close to $1800. Which really hurt because I seen yesterday some gas ranges for $500 that looked the same. Our first bad experience was when learning the amount of time it took to boil water. I used to use a kettle on the stove to boil water for coffee every morning but consequently have bought an electric kettle. It took 17 minutes to boil water on the smallest burner of the 5 burners. Even the big burners take a long time and I can never achieve a "rolling boil." We called Sears where we bought it and they told us we should contact GE who told us they would have a repair person come and look at the range which happened twice and could not find a problem.

Model JB645DK2WW GE Range. Main complaint: The timer is almost worthless, so weak a mouse could do better. We rely heavily on having a good timer, and found out too late. GE service people came out, but said they couldn't help; the stove was made that way. Range works okay so far, but more difficult to clean the top than the last range we had. The surface is not as good.

On December 21, 2017 the controller for my GE range caught fire. I contacted the president of GE Canada and was told that the manufacturing of their home appliances was sold to Mabe appliances (in Mexico). She forwarded my email to the appropriate person, and they responded with a follow-up email almost immediately. At this point I was impressed, but when I got a call today from GE Canada's customer service, I was shocked at how bad it was. First I was told, "THERE'S NOTHING I CAN DO."

In August 2016, I purchased a new gas range, a GE Profile at a cost of over $1800.00 which carried a one year factory warranty. Last night I noticed that the oven door was separating, after taking a closer look, I saw that in fact the frame was separating from the door and there was nothing such as screws that would hold it together, it looks like it's a compression fit. How can they get away with making such garbage and selling it as such a high cost to the consumer, needless to say, I am not very happy!

Recently I got a new GE gas range through American Home Shield. Problem: The gas burners turn on with the slightest movement. Several times I have smelled gas and found the burner was on. Today it was two burners. This stove is dangerous. Model#JGB635DEK1WWW. Serial #TH202917P.

Oven (JB710STSS) takes forever to reach temps and will not hold the temp scheduled within 30-40 degrees. Control panel was replaced initially but solved nothing. My daughter's cheap Whirlpool range in a rental works much better than this GE. Very poor quality. Substandard for a major company.

Our new GE Adora range has a convection oven. The convection fan "short-cycles" constantly and the oven does not bake evenly. When I contacted GE about this they told me that it was normal operation. However, they said that they could send out a technician to look at it for $125 if he found nothing wrong. I'm in the process of modifying the controls so the convection fan will run continuously like it should. Every other convection oven I have owned or used had the fan running constantly and yielded even baking results throughout the oven cavity. This GE does NOT do that. Fortunately, I am a trained instrument technician and can make this work so I haven't lost $1,000 on this range.

Bought this GE Cafe Dual Fuel C2S980SEM4SS premium range about 8 years ago. I do like the gas for cooktop and electric for baking. Best of both worlds. Problem is, I've just replaced the main control panel for the second time. First lasted 6 years, second lasted 2 years. Cost of repair using GE authorized service is about $500! So I did it myself the 2nd time. With both failures the panel goes into LOC mode (during cooking) and will not unlock. So it appears to me that there might be a design defect in the control panel. Not a heavily used appliance, but if it fails again it's gone.

Although our family had not had good luck with GE appliances, when I saw the gas range at a local furniture and appliance store, I thought, surely this will be great! And it was, up until shortly after the one year warranty expires, it quit baking. A repairman has out a new igniter in it, stating that the original was going bad. Well, it's Christmas Eve, and the oven once again will not work: we've had it 1.5 years now. Absolutely, no. More. GE appliances!

Builder (Hovnanian) put the bottom of the line GE appliances in this house. Though the oven is the WORST nothing good to say about the others as well. Oven failed within 3 weeks of move in. Had to wait 2 weeks for service. Now 3 months later burners failed (clicks incessantly so have to keep turning it off at breaker) and now they can't come for 2 weeks and it is Christmas. Must be a thing with holidays as first was Memorial Day and now Christmas. Thermostat has never worked in the oven and now you have to constantly monitor temp with manual thermometer to keep things cooking somewhat evenly. PIECE OF CRAP. Will never buy another GE product again.

This is the worst oven anyone can purchase and GE is not an honorable company in either their Quality Control or fixing their products. Within 3 months of getting this brand new stove (GE Appliances JB860SJSS 6.6 cu. ft.) it failed. The service technicians came out twice and couldn't fix it, and GE still wouldn't replace it. They would prefer to keep trying to fix it even though each time. It was weeks and we had no oven. This was over Thanksgiving and Christmas. Don't buy this product or better yet don't buy any GE product until they show they care about the customer.

I thought two burners small and large would be good. But still takes too long to heat up small burners to boil. I also don't like having to set oven to temp then to hit start. If you hit the wrong temp you have to start all over again. Also hit to turn off instead of just turning dial. Time consuming in my eyes. But it looks nice and so far is even temps.

Last fall, we updated our kitchen counters to quartz, and the Jenn-Air to a GE induction cooktop. While it is indeed pricey, the joy of cooking is not overstated here. The quick heat up, the ease of controlling the heat more precisely, and the easy clean up makes this unit well worth it. I love it!

GE Profile gas slide in range with two small double ovens. On November 10, 2017, the top oven inner glass exploded about 2 hours into the cleaning cycle. The top oven door has triple pane glass and it was the center or middle pane that exploded and shattered. This has to be a manufacture defect? It's the oddest thing I have seen. How and why does this happen? Our oven is a little over a year old.

Wonderful range but the self cleaning feature is not that thorough. It is not as easy to clean this range as others. It does cook evenly as does the oven bake at the correct temperature.

I bought a GE Cafe Series Range in August. I had it installed in September, and it didn't work the first time I tried to use it. A letter and number F96 kept coming up. GE sent out someone to repair it, he felt he had fixed it. Well F96 started coming up again! They sent out another repair person, and he replaced more parts! He thought it was fixed and the F96 came up again!

GE Adora JG8720EEJIES - Range does not have a light switch on the outside. Without a light we can’t see inside the oven, unless we open the door. We have been using a flashlight to check on our baking. Definitely an engineering flaw.

I love my induction range! My husband surprised me with it as a gift. At first I wasn't happy because of the price but as soon as we used it I fell in LOVE with it. Instant on when you turn it on.

Do not buy a GE Stove, or any product for that matter because you will be locked into dealing with their service/customer service/repair parts departments. After a week of going back and forth all I would get is "did you buy the part from us". I bought it online from Amazon, and nearly half the price, but there is a catch. The NEW replacement part (WB27K10147) has less touch pads built into it and does not require the ribbon wire to the front touchpad membrane. GE charges more because they include it, something I was told from a reliable source. If they would have told me that in the beginning I wouldn't have wasted all the time calling and emailing these unpleasant people would only say "the part has been designed by our engineers to be a direct replacement".

This is an exceptional range and with the exception of the oven being about 25 degrees off, it is great. It is reliable, long lasting and works without a problem.

I bought a GE Adora stove in black a few years ago since the one I had for 15 years was really outdated. Got a package deal with replacing 3 old appliances at HH Gregg. The oven part works fine but the burners are terrible if you really want precise cooking on the stove top. They heat up to boiling even on low to moderate heat and you just have to guess at where to set the heat level to not burn or boil things over. Really disappointing. Must be a sensor defect. I will not be buying GE products again. They are really poor.

First of the reason for the review is because of the strange failure of the range. As far as the features, looks and quality of cooking I don't think I could ask for a better range. But a range is only good if it works. For the first eight months there were zero issues until one day it just stopped. The stove top clicks to let you know the pot was magnetically sealed to the cook top and start heating. That feature would not come on and the stove to would turn itself off. The oven pre-heat would do the same, you could hear the fan start, but after a few seconds it again would turn off. GE service is a bunch of loosely contracted appliance repair guys. The 1st who showed up, did not even want to touch the unit until parts arrived, that took a week. The 2nd guy installed the parts the 1st guy had ordered and the unit still did not work.

DO NOT PURCHASE! I recently purchased a GE Café microwave and range. The range arrived and the quality was awful. The front part with the knobs was not aligned to the rest of the range and it was sharp on the corners. This was replaced with another delivery of a new one which came with the same issue so had to return it. Tried a 3rd time and the electric glass top was not sealed to the rest of the range. I contacted GE about the quality issues and the customer care center said not their problem if something was wrong at the warehouse. This has been so frustrating especially since I now am stuck with an expensive range that is defective in my house to match my microwave.

Purchased my complete line of GE Cafe products. Worst mistake ever. Gas stove leaking gas from installation found out by accident FDNY and National Grid shut down my gas service. From there all downhill. I have had my refrigerator repaired several times and my oven will not cook a meal. Doesn't get hot enough. Over 8 attempts to repair. Still no fix and GE customer service is the worst. Do yourself a favor and look elsewhere for a product.

Airing my house out for the 3rd time after accidentally bumping the knob on my gas range, when reaching to use the microwave oven which is mounted above my range. I've brushed against the knob on the range turning it, slightly not enough to ignite the flame but enough to allow the gas to release. The knob wasn't turned enough to start the clicking that signals it's preparing to ignite, which makes me unaware that gas is leaking. I called GE and their response to the complaint was they would send out a repairman to assess the problem at no cost. But if a repair or replace parts were needed, GE would give me a discount on purchasing new replacement knobs or parts and I would have to pay to have the repairs done.

Glass top range - Model # J B705T T2WW, Serial # FA2 66478Q - I have had the service man here to see why the oven temperature does not stay at the set temperature. He has replaced the control panel 3 times and it still does not work. I have ruined several loaves of my 'famous' rye bread as done on the outside but not in the inside. Yesterday I was canning tomato juice, heating the jars in the oven at 215 degrees. I expected it to stay at that temp but when I checked it, it was down to 185 degrees. Thus one of the jars broke when filled with the hot juice. What can we or the repairman do? P.S. One day I went to the church to use their oven so my baked goods would come out okay. We purchased this at Seiler's in Pocahontas, Iowa. We have taken out extended warranty but now really expect the range to be replaced.

Garbage, Garbage, Garbage. We purchased a full kitchen package of GE Profile appliances First: The FIRST time we plugged in the range an error message appeared. A new part was ordered, installed and the same error message appeared. GE sent me a new Range. One month later we tried to use the self clean and again an error message this time, shutting down the entire operation of the range and elements. Strike three! Second: We then discovered the Profile GE refrigerator had NO insulation on the Freezer side and thus we had major condensation on the walls of the refrigerator and cupboard wall.

It's not an impressive range, but it works well as one can expect from a mid-quality range. The major con is that although the dimensions match other brands, this GE model has a shallow cover and the newer cookie sheets do not fit unless they are turned sideways, which means uneven baking. I would suggest checking the interior dimensions of the oven before purchasing.

GE propane range leaked propane regardless of adjustments. Caused former resident owner to develop COPD and die. NACOG USDA provided the range new to her in 2010. I removed it 2016 due to health and safety issues. The carbon monoxide detector went off. The toxic smell and adverse health reactions overwhelming. GE refrigerator needs replacing, multiple safety issues purchased from Sears. Never purchasing GE products again. Buyer beware; could kill you too.

I love the GE. I bought a GE dual fuel range about 3 years ago when my 6 yr old Frigidaire stove caught fire. Always wanted to cook with gas but have electric oven and broiler. It's also easy to clean the cooktop unlike older gas stoves. Love the big fast boiler eye.

GE Profile Range in SS & black glass electric cooktop w/ Double oven. Have had 0 problems since purchased 5+ years ago but other GE profile appliances have not performed so well i.e. fridge, microwave.

This range is great. The only complaint (not a big one) is that the temperature of the oven is about 15 degrees off. But other than that, this range performs very well.

The paint on GE products (have microwave and range) is poor, as it chips easily. There are stains on the glass in the oven door which cannot be removed. Think they are inside the door glass. But finish cleans easily and looks good. The oven temperature is very accurate. Would like a better way of cleaning than turning up the heat so very high though. They also have different sizes for smooth-top cooking, but would prefer if they were all the same size. One gets used all the time and the others hardly at all. For $700 would have expected superb performance in every respect, but design and paint quality, as well as glass stains should not have occurred.

When we bought our house it came with gas stove and other appliances but our stove is not level and will not cook at a high boil on any of the burners. The oven smells when it first starts to preheat. We have had repairmen to check them out and the first one said it should be replaced. But the manager says no. It is still under warranty but they will not replace the stove. Please help us with this.

Double Oven Gas Range: This oven was purchased in December 2016. It got lost in shipping and arrived mid-February 2017. I don't think that was actually GE's fault... I love the range. It's beautiful for canning on. The grates are sturdy the heat is good. The bottom oven also works very nicely. I also like the slate color. It's easy to keep looking clean and matches just about anything. The top oven, however, has been looked at three times by the repairman.

I am very happy with my GE Stove purchased from Lowe's six months ago. I chose this particular stove because of the good reviews on it. I previously owned a Kenmore stove which started on fire in the control board on the back panel of my stove. This prompted me to find a "safe" stove to replace my old one. The GE Stove is beautiful, functional and works wonderfully. It bakes evenly, roasts perfectly and is easy to clean. I feel confident that this stove is safe to use. I would recommend this brand to anyone looking to purchase a new, safe electric stove.

Ditto Joanna's review. Sitting in my kitchen and the outside glass door on my oven fell and shattered glass all over my kitchen. The stove nor oven were on at the time and thank goodness no one in my family was close enough to get seriously hurt. Upon examination, I noted that the door was being supported by a glue backed gasket. The door of a oven which gets very hot held by a glued gasket! What were they thinking. They said they were sorry but it was not covered by the warranty. $400 please if you want a tech to replace it.

GE cafe range - Uneven oven temp. Constantly requires recalibration and still fluctuates. Cookies burn on the lower shelves and are underbaked on the top shelves when on convection bake. Gas burners are terrible. Only high and low. No adjustments in between. The front left burner has a high flame on the left so foods cook faster or burn on that side. Was told this was because we had propane. My sister has a stove with propane and does not have this problem. The worst stove ever. Wish I still had my Magic Chef from years ago. Never had a problem with it.

The burner knobs on my GE gas stove look awful. The heat from the stove has marred the finish and they are starting to peel leaving the dull grey plastic underneath the finish exposed. It will cost $30.00 plus then shipping and tax to replace them. Wonder how many times that will be required? Not happy with the look of my stove, though have been happy with function.

My GE gas stove model 40076366 when I am self clean the face is burning and the logo is sparking fire. I talk Janic **. She say make all decision for the CEO. I told her my problem. She told me to fix it. Told her it will happen again. I have money to keep fix it so they will not do nothing. It dangerous with gas and spark of fire. She was very rude. Danger.

We bought the range in May of 2017. We noticed that the left front burner produced an uneven flame. The right side of the flame was higher and more yellow than the rest of the flame. This resulted in uneven cooking. When a dish was sauteed the right side would be overcooked and would stick. Additionally if a large pot was used the handle on the right side would be very hot. I contacted the dealership and they set up a service call. The serviceman arrived on the agreed time and was professional and courteous.

GE range caught fire on 4/28/17, after I turned off self-clean. This is what I have been dealing with! My range was purchased 4/2/16, delivered 5/14/16 and installed in June 2016 and GE is saying I need to pay for parts and labor for fixing or purchase another range at the same price as the current model! This entire ordeal has been a nightmare! GE could have just checked the range and replaced it and everyone would have been happy. It has been a month and a half since this fire occurred. I have not been able to even heat up water!

I purchased an entire kitchen's worth of GE Monogram appliances in April 2016. They were delivered May 11, 2016. The dishwasher didn't work at all and I had to go pick up a replacement myself from the retailer's warehouse while the installers were here so that they could install it that day. The dishwasher is very quiet, but doesn't get water hot even after running water in my sink until it's at its hottest and it doesn't dry the dishes even on the Max Dry setting. Additionally, the oven part of my gas range would not light.

Installed new Monogram 48" Rangetop Model ZGU486NDP7SS and griddle did not heat hot enough to cook pancakes or bacon. After 15 months of calling service department and at least 8 service calls during which every part in the griddle system was changed, some twice, with no improvement - Monogram finally swapped the unit for a new one. After waiting 30 min with the griddle set at 450 deg the griddle surface settled out at 230 deg and would go no higher. I know of two other Monogram griddle owners who say they cannot cook bacon on their griddles either. There is clearly a design flaw here and a false advertisement in their owner's manual stating "The griddle is thermostatically controlled and can be set to maintain any temperature from 200F to 450F. I want to warn all potential customers of Monogram units with griddles that the griddles will likely not heat up enough to cook much of anything. DON'T BUY THIS.

I have had my range since 2008. Not knowing the longevity on ranges or how long they normally last, fortunately I have not had any trouble until recently. Of course just my luck right at Christmas time the wires leading to work the oven burned out making it impossible to cook my Christmas dinner. Everything else works on the range but the oven. Repair man said it will cost more to repair than to buy new. Ready mixed reviews is confusing, making it difficult to decide what to take the chance on purchasing. After reading reviews, it sounds like whatever issues you may have on GE Ranges you are pretty much stuck with it.

I have purchase this range a year and a half ago and it has given me problems from day one. I had the repairman here while it was on the warranty five times now. Every single light on the control panel went on. It's not working. I called and they tell me, “Well there's nothing we can do and you don't have extended warranty.” This is the worst customer service. They don't want to help me at all. They don't even consider that there has been problems from the beginning and I feel like I bought a defective oven. That I even had a problem with the top broiler. It stopped working. Is just an issue after issues. I will never be purchasing a GE again and I don't recommend this product or any GE products to anyone. The worse customer service ever. For this price I would expect something that would last a little longer. I'm so disappointed. I'm sick to my stomach.

GE glass top stove Model #JBY00DP1WW Serial #ATZ113370. I purchased this oven 1/3/10. Last year the switch that changes the front burner to either a small size or large shorted out and was shooting sparks. Thank God when I turned the stove off the electrical sparks stopped. What caused the problem was that steam was getting into the switch from a pot I was using on the burner beneath the switch. I had that repaired. Today I turned the oven on and got an odor like rubber burning. I immediately turned the stove off. It took almost an hr for the odor to dissipate. I'm not even calling GE this time. I don't want to even touch this thing again. Only 7.5 yrs and I have to put out at least another $500! I am done with GE. I purchased it at Home Depot.

We have the GE Cafe Series gas stove. When we have the oven on for 45 min or longer the knobs to the stove get so hot we can't touch them. We've had a technician out 3 times still not fixed. Scheduled another appointment. They called, said not coming because the engineer dept said it was normal. I've never used a gas stove and had the knobs be so hot that you can't touch them in order to use the stove. Plus we had already had a technician out to replace the door on fridge and had the microwave repaired. Haven't had these appliances a year yet.

I bought the suite of GE kitchen products, and don't use the oven portion of the stove very often. I have had the GE Adora Stove JB755EJ1ES for 1 yr and 4 mo. While cooking, the back of the stove wires caught fire and melted the plastic piece where the plug-in hooks up. All the center wire was burned. Thank goodness the wire broke off and shut down my stove or I would have had a major fire in the kitchen. I called for someone to look at it and when asked if they knew how much it was going to cost, they gave me a number to call. After calling that number they told me it would be free since I had a warranty.

We purchased a GE dishwasher 4 yrs ago. We realized the heating element went out and ordered a new one. We had trouble installing the new heating element and called a GE service tech to help us. We diagnosed the problem for him and all he did was splice a line and reconnect it. They charged us $160 and once he left the whole dishwasher started leaking everywhere. GE repairmen do not seem to know much about their appliances at all. We purchased a new GE dishwasher and right off the bat it started making a high-pitched noise. GE said they would take it back but wouldn't refund us the $100 install fee even though what they gave us was defective to begin with. I'll never buy another GE product and highly encourage no one else to.

We have had 3 GE Adora gas ranges (Model JGB720EEJ1ES) in the last 3 months. The first was a honest mistake -- wrong finish. The issue however with all three is the broil function. If you have not used this function please pull away from wall before you do. All 3 got extremely hot to the point two different service techs said they would not recommend using the broil function or pull the unit away from the wall so there would not be the potential for a fire. The 1st and 3rd unit was burning the insulation around the inside oven vent in the rear of the unit causing us to open all windows in the house because of smell, burning eyes, and cough. We are now going to a different model. After the tech measured 480 degree right under the controller board it was shut down, the temp was still going up at that point but we could no longer stand the smell or burning eyes.

Motherboard And sensors. After contacting GE They said they will send a technician and they will fix the issues. When the technician came he was very rude and had no idea what he was doing. After coming to my home for about 2 hrs he did not fix anything. GE wanted to bill me $500 even though nothing was fixed. I had to get a third party technician to fix the problems. Now, they are fixed but not for too long. I am still fighting the $500 charge.

We bought this stove (model J5750DF3) because we wanted the look of a cooktop so the stove controls were in the front. Thinking this was ok because we do not have small children we were mistaken. On Christmas day our home nearly burned down. Somehow three of the burners got turned on and caused nearby items to catch fire. Our cabinets were singed. Fortunately we came home and noticed the stove was on when we didn't use the stove on Christmas day. We couldn't figure out how the burners turned on. The stove has a serious flaw because it has a control lock for the oven but not the burners.

I haven't had this range but a couple of months so I can't really give much of a report on how well it will hold up to my standards of cooking and I do love to cook. However, I'm not too happy with the burners because they are already starting to warp.

This range is 20 years old but the interior light only worked for about a year. The depth of the interior is shallow even though the range appears to be standard size. It is a flat-top which I like and has held up well.

When we built our home 10 years ago we had all GE appliances put in. My range is a GE electric smooth top range. It heats everything perfectly and the oven is self cleaning and does a super job at that. I have had no repairs on this range since I bought it and I really like it a lot.

GE Range in basement was new and used about 3 or 4 times when the oven exploded during the night. Nobody was in the basement at that time but my son or granddaughter could have been there if it was earlier. Glass shattered everywhere and even though it was less than a year old, company refused to pay or have anything to do with it. I have read that this has happened before. Poor company and poor products and will never buy another GE again unless they step up and take care of this problem. Will it take a child or adult getting severely hurt in order for them to take action?

We bought the GE double oven. The top oven is a little smaller than the bottom but is great for a small family. We use it as a toaster oven. Overall heats and cooks well. It is a little expensive because my husband wanted the controls on the front of the oven instead of the back but otherwise we have been extremely pleased with this purchase.

The double oven is a disaster. Temperature even after adjusting is all over the place. One day it might take 30 minutes to cook something, the next day 45 to cook the exact same thing. It's just plain awful.

We have had our GE Profile stove a few years. We are an older couple and use care for our appliances. A few weeks ago the glass front fell off our stove in the middle of the night. It took hours to clean up the glass shards off the floor. It seems the glass is held on by double face tape. We were charged $400 to have replacement and no tape was applied this time? There is nothing really holding it on. WE TRIED SEVERAL DAY TO GET SOMEONE ON THE PHONE. Everybody gave us numbers to call and all we got was recording.

I like how easy it is to use my range and how clean up is a breeze. As far as heating it takes longer than I would like it to and then it gets extremely hot. It is hard to regulate temperature so it makes dinners longer to make than usual. I've had it for sometime now and yes I've gotten a lot better but still takes much longer than my old one and still a juggle of trying to make it just right for each burner.

I live in a bachelor apartment, and space is limited, so this range is the perfect fit for my kitchen. It is attractive, has a window in front of the oven so I can check my baking etc without having to open the oven. All burners heat well, and food cooks quickly. It is very easy to clean as well. It has a timer, and a clock. I love this range and would recommend this one to everybody looking for a smaller size range for their kitchen. Several tenants in my building have come to look at it as they don't have a new one like mine. They are only given out when their range wears out and doesn't work anymore. They loved mine and wish they could have one like it.

Bought stove in December of 2015. In October of 2016 the temperature in oven was not heating properly. I let GE know about it and they sent A&E appliance which is Sears. The start light never did work so he ordered a new control board and thermostat. After he installed the new board and thermostat the start light still didn't work. Never checked temperature in oven but suggested I buy the extended warranty as my original warranty will run out soon. Which I purchased assuming this is what GE would want me to do.

This stove/oven has served us for 13 years now and without any problems. The self-cleaning function is great even though the process is like 3-4 hours long and it creates a lot of heat in the kitchen. Cleans well though.

It works well enough. But I don't like the touch panel on top of the front of the stove. Very bad location as people have oftentimes accidentally turned on the oven by leaning on the panel. The burners are hard to properly adjust. When simmering sauce, I have to be around to turn the pot off and on for periods of time to cool it down then resume cooking on warm or low. It's very inconvenient. Also the plastic cover collects all kinds of bits of everything that is nearly impossible to clean. The oven door has to remain open when in use and I am not used to that so don't care for that feature either. Electric ranges are for the birds as is this one but given that I don't have an easy option for gas I persevere. The look is so so.

The burners went out and I heard all kinds of weird noises that were scary. I thought it was going to burst in flames. Burners didn't heat up very well and the spacing is awkward. I do not recommend to anyone. Do the research, and definitely could find a better buy. I wish I had. I give it a zero. Disappointed without a doubt.

Eight years ago we built a new house, and in mid-November a burner in my stove top exploded and the wires were singed when the stove was turned on. I ordered a new stove top from another company and then informed GE about what had happened. They did not answer my initial communication for 1 month, a picture of the stove top was sent to them with the bill for the new stove top and installation. Then they insisted through many communications that they would not look at the GE stove top unless it was connected in my kitchen, which I refused to do.

I recently moved into my new home on 16 December. I was happy to see all the new shiny GE products with 1 year warranty. On New Year's Day my brand new glass top stove went out without warning. I called GE to schedule an appointment in which they showed up one week later. The technician who seemed very disgruntled did an examination and told us that the new stove was wired incorrectly and that he would have to order parts to repair it. The parts show up 5 days later and after he said he would come around 9 am on my second day off work. He shows at 2:45 and says, "My bad folks. These are the wrong parts and I will have to order them again so they will be here in 3-5 days."

The unit is a glass top that I got used. It is an older model that was/is still in good shape. The oven temperature is somewhat lower than it credits itself for. The upper unit cleans up nicely when a glass top cleaner is used.

I love this range. I pre-heat it, and it makes a sound when it's pre-heated so I know it's ready to put my food in the oven. It bakes evenly. Easy to keep clean. Has a window to look into. The knobs are located on the front, rather than on the back so I don't get burnt reaching over hot food on the stove. One problem, this in not recommended for a household with little children. They can easily reach the knobs turning on the burners which is not safe. For seniors it's great!

Originally looking for a bottom oven but we're talked out of it by the salesperson. We are glad he did. The range has four burners and a warmer, more than enough space and the oven is spacious and heats evenly, with or without the convection setting.

We have had this electric range for 5 years and had no complaints. It has performed very well. The oven is just the right size for us. We do a lot of baking most of the year and we have had no problems so far.

This range is not expensive as far as ranges go but it performs beautifully and is very attractive. I feel like we got great value for the money we spent. I especially like the grill zone on the cooktop.

We purchased this range (GE Café model CCGS99OSETSS) 4 years ago. I loved the idea of two ovens as I am avid baker. We saved up for a year as it was over $3000.00 but I thought it would be worth it thinking GE was a reputable company and I had read some good reviews. Flash forward to today where neither oven works and we have paid over $200.00 to have two technicians look at the range as GE said the first one wasn't GE certified. Both said it would cost approx. $1000.00 to fix and there was no guarantee that is would not break down again. They also both advised us not to buy GE in the future. This sentiment seems to be echoed by many others on this site.

My glass door exploded shooting glass splinters everywhere, cutting my ankle. I was shocked by this. When I called to report this they were very friendly on the phone. I asked has this ever happen before. I was told not to their knowledge but they will send a person out to investigate on Dec.1st 2016. Then I checked the computer and to my shock I find out that this is a common occupancy. If this is then they should have a recall on the glass. I am so thankful my grandchildren were not in over to visit. I do believe they are solely responsible for repairs or replacement. But full disclosure should be mandatory. Thank you for allowing me to vent my frustrations on here. I will keep you aware of my situation.

Is anyone having issues with this oven? I am on my third ignitor switch and it is now 2 days before Thanksgiving and no oven. GE customer service will mail me the part by the end of business day tomorrow, but will not install and insists that this is not an issue with their ranges? I think I have a lemon and would like to get a rid of this. I also am so disappointed with GE service and will never buy another one of their products!

Our contractor installed a new 36" GE gas cooktop two years ago. We're very satisfied with it - except for the cheaply made control knobs that keep breaking because the stems are nothing but chrome-coated plastic. GE parts division will replace a knob within a year, but while waiting for replacement knobs we have to swap "good" knobs (i.e., ones not yet broken but soon to break) to the burner we want to use. Come on, GE, surely you can make a knob that last longer than a few months. Gas range knobs have been around since long before plastic was used in the knobs. Infuriating!

I purchased a new kitchen and purchased the GE Cafe Line of Appliances 11/2014. What a mistake! The 5 Burner double oven Gas Stove Model CGS990SETSS burners have never lit properly. I have had 4 service calls and replaced burners. When I purchased the appliance there were 3 items on the convection oven that did not work at all. They replaced defective parts and worked on the igniters. They are now informing me that the fact it still doesn't work and the control module is not functioning again is not their problem. After an hour on the phone again they have offered to pay for defective parts and I have to pay for service call, Labor and take yet another day off of work. FYI. They give you a 4 hr window and sometimes make it. I wish I would have known what a piece of junk the GE Cafe appliances are and how Lowe's does not stand behind any of it.

I bought four (4) GE appliances in June 2015, in order to get the same color. The refrigerator had to be replaced in less than a week. The freezer frosted over. The stove top is very flimsy and a chip fell out of 1 corner in about a month. I was told by Home Depot it couldn't be replaced because that color (bisque) was not available. After a screaming match, I told them to forget it and contacted GE myself. They shipped one, which had a larger chip in the same place. It was picked up and another one was shipped. It had a LARGER chip. By this time, after dealing with them and Home Depot and getting absolutely no help from either, I kept the stove top and patched it myself.

OK, so I have never had a self-cleaning stove, but I figured it was time, so I bought one from Lowe's last year. It was not pricey, but it is for a downstairs kitchen, so I figured I needn't get too fancy. The stove worked fine UNTIL I decided to use the Self-Cleaning mode. That is when it started smoking and filling the house (3 floors) with an acrid chemical smell and smoke. I contacted GE because it was still under warranty (less than a year old).

Literally stopped working after getting wet and the whole system locked up. Repairs proved impossible because we can't get a service technician from the company. It's a lemon. Repairs aren't even guaranteed because the problem recurs if it gets wet. An oven stops working if a pot overflows!! GE isn't even answering our calls. I will never recommend this company. I found it embarrassing. Stay away from this useless expensive paperweight.

This is the worst POS I have ever bought. When you preheat the oven to 350 it goes up to 550 and then you have to wait for it to drop and open the door to expedite this. The glass top gets scratched easy. GE told me numerous times that this is normal. I wish I would have known this before I bought this. Be WARNED. DO NOT BUY A GE PROFILE ELECTRIC RANGE. They are the worst.

I purchased my new General Electric glass top range on 4/2/14. I told the person that delivered it that the door was not closing properly, it was 5/8" open on top. He called GE and they said that there was nothing wrong. The edge of the stove gets very hot and you can burn yourself when using the oven. I called GE consumer affairs on 8/30/16 and told them again about the door and they told me the same thing again.

We bought all new appliances the end of April 2016. The frig and dishwasher are fine. The range is a disaster. I set the oven for 350* and about 10 minutes the beeper goes off. It will be maybe 300*. It will take another 15 minutes for it to reach what I have set it at. The tech came out and he says that is normal, so why have a beeper to tell you the oven is ready if it is not, the 1st time I baked a cake it was not done, then I started using the thermometer. So he tells me to just figure 30 minutes for the oven to get to temperature. In my 60 years of cooking, I have NEVER had an oven that was not ready to put a cake etc in when the beeper goes off. I am very dissatisfied with GE and will NEVER buy another GE appliance. The company called and says the same thing, GE stinks.

My frustration with GE has reached a new peak. I own a 2005 Dual fuel (electric/gas) range which I purchased in Feb.2006. Unfortunately the touchpad control "lost" the number 5 recently and made it necessary to cook at 324 degrees, not a big problem. Then it lost #1,3,4,5,6, and 0, THAT PRESENTED A LARGE PROBLEM SINCE VERY FEW DISHES CAN BE PREPARED AT 789 degrees.

Bought a new house with all new GE appliances. I have a cooktop and all the knobs broke within 2 months, contacted GE and they sent me new ones and they broke in 2 months. In the past 3 years I have changed them at least 5 times (total of 25 knobs) and now every single one is broken. I am forced to use the cooktop without the knobs which at times is very dangerous as I could not properly operate it without the gas leaking.

Not long after purchasing the GE Profile 36" built-in electric cooktop the heat controls around knobs were no longer readable. I contacted GE and they replaced the cooktop. This happened again, same results. The next time I had to pay $150 to replace the cooktop. Three years later same problem. Called GE. Now it will cost me an additional $200 to replace or they will give me a discount on a new cooktop. Are they kidding? This is obviously a design problem. I have to guess if I'm cooking on high, med high or low.

Profile Electric Stove 2006 - I suggest everyone who owns a GE profile electric free-standing to inspect the wiring. If plugs and wires are burnt report it to your underwriter's lab and report it to GE. GE is unaccountable and sells product that is completely unacceptable to the consumer.

Two times now my gas range has been turned on by nurses coming into our home and accidentally lightly bumping the knob, causing the gas to leak into the home for hours and me not being aware. As a patient, bed bound, I could have easily died. Making matters even worst was GE, response was dismissive, hanging up on me, saying "we make appliances easier for elderly to operate", and don't have nurses bump the knobs when they walk by. APPALLING!! Then they closed the case. Not closed for me! What about being safe, for children or the elderly? No, they have catered to make it easy for the elderly that can't turn a knob, putting the rest of us at risk of death. Not acceptable. I was told to buy child covers. Of which we did, how about a patient, and person of any health being valuable enough to make a appliance safe so they don't have to have a camera monitor the stove to be sure no one bumps the stove with their nursing bag?

We are 77 years old. We live close of Mexican border in a very poor, small town. We do not have techs. This past Sat. 7-10-2016 when cooking dinner our stove quit. Couldn't be fixed. Monday morning we drove 65 miles to a city to purchase new stove. Mind you we were not able to cook all weekend. We borrowed a pick up so we didn't have to pay the delivery cost of $65. We asked the clerk of a reputable store to have it converted from natural gas to propane. He stated it would be $250.00. We live on Social Security and had to use all our available money for the stove.

I ordered and rec'd new GE Profile gas/electric range from Sears. Salesperson did great job, I ordered a whole new kitchen for my new home. The GE range came and was installed. As I was wiping it down I got cut. Examining the range closely, I found that there were several places that were of unfinished, raw-cut metal. Places that would slice my skin. Indeed, as I was checking all the places I would normally be cleaning, I got cut again! Arranged for the range to be returned and went to Home Depot where I had originally purchased a lovely GE range 12 years ago. He showed me the floor model which I examined in their showroom for sharp metal. It was good.

The range was fantastic...until it broke after 8 months. We called GE and they sent out a repairman. He said he would have to order parts and come back about a week later. It is four weeks and five visits later and my range is still broken. GE's service process is extremely time-consuming and not customer-friendly. I have called their "customer advocates" to try and find out how many times I have to wait for a repairman before they are going to just replace the range and they can't give me an answer. I have spent over 20 hours waiting for repairmen or waiting on the phone to try and resolve this issue. I would NOT recommend buying ANY GE appliance due to the terrible experience I have had with their 1-year service warranty.

This range is so very difficult to clean or even keep clean. Washing up after making supper has become my worst nightmare. I am now stuck with this thing till I die or smash it with a hammer! I put food on low to just simmer and it will burn on, but you cannot set it any lower. I would never recommend this range to anyone EVER! I am 66 years old and love to cook. This is not my first range so I feel I know what I am talking about.

This is my third GE marathon combination gas top/electric oven. I cannot, however I try when baking a pie, to get the bottom crust cooked properly. The top crust will burn before the bottom is cooked. Apparently according to GE even though the bottom element cannot be seen, it is there. Well it is not doing its job. GE's repair people's suggestion is to turn up the oven a 1/2 hour at high heat before baking. Anyone who bakes knows that a oven is set at 450 for a pie for 10 minutes - so obviously there is something wrong with the design, or they wouldn't suggest such a stupid solution.

Purchased this range 18 months ago. After warranty (1 year) expired we started having problems with the "glow plug" that ignites the convection oven. We paid to have three of these replaced (over $700.00). Being thoroughly disgusted I contacted GE Customer to complain. They were very nice and offered to help us. The sent a GE employed tech to our home to determine the problem... yep bad glow plug. GE will replace no charge... and they did, some three weeks later. Since then we are into our fourth new "glow plug" all courtesy of GE... no charge, except we have been without our convection oven for over five months except for a couple of weeks while the four new units worked that were installed. We have eleven boxes of parts from GE that were not needed to repair the oven. They all came from either Mexico or China. What a massive screw up by the GE Customer Service Dept.

We bought Built-in Gas GE cook top - CGP350SS from Home Depot Nov. 2014 for $1400. When it was 8 months old, stove won't start cause electrical faults in the stove. GE service folks came in and fixed after a week though stove started working but sparks are still a problem. Now it is 1 1/2 yrs old suddenly we saw fire coming out from under the stove due some gas leak from one of the burners. Will never buy GE products again.

Tonight, my new JS 750 slide in range was finally installed and ready for its first test run. I am heartbroken. When the oven is started, a fan begins to run. As the oven heats, the fan forcefully blows hot air out the vents above the oven door and into the kitchen. As the oven reached the set temperature of 375 degrees, the temperature in the kitchen rose steadily. The hot air continued to blow in my face and my air conditioner was running full blast. This is apparently a feature designed to keep the electronic controls for the oven from getting too hot. I live in southwest Florida. There are not more than 10 days a year when it would be tolerable to have hot air blowing from a hot oven into the kitchen (and with our open concept design, the entire living area).

The paint around the knobs on the back of the stove has peeled off. Contacted GE and they offered to give me the replacement part at a reduced rate but I am responsible for installation. I find it odd that they would be so quick to drastically reduce the cost of the part from $250 to 39.95 if there was not a known problem. I appreciate this but my argument is that they also should reduce the installation as it clearly is a defect and the local appliance repair shops are charging an average of $250 to install. If I chose GE vendor they charge $100 just to walk in the door and then labor which will be at least $300. They adamantly refused to help with the installation.

I bought a GE Cafe Gas Cooktop in May 2015. A month later we started to see some issues with burners and gas smell. It was immediately replaced by the place I purchased from. A few months later we started to notice similar problems and one day one of the burners lost its mind and bursted into flames causing damages to the cooktop, the hood and the backsplash.

I owned a GE electric self-cleaning range for 20 years and loved it. I purchased a replacement last fall. Right away I noticed none of the burners were level. I called the store where I purchased it. They came out and confirmed that none were; however, they said if they ordered replacement burners they would do the same thing! Next - the oven. Even though they put a level on the top of the range to prove it is installed correctly, every time I bake with a marinade, the marinade runs to the front right corner of the range, and it burns on the back left.

GE is not honoring their 1 yr warranty with an equivalent replacement on a defective GE Model JGB750 gas range. When using the auto cleaning function, the stove became extremely hot and caused a safety concern. You could not touch the front of the unit without risking getting a burn. Cabinets and dishes were very hot to the touch. GE claims that this model is no longer available. Without notice, they delivered a down level lower spec model as a replacement. The closest model equivalent or better is not allowed without requiring us to pay an unreasonable difference in price. The only stove they will use is the lesser model. We went to five locations to find equivalent. GE does not seem to care, had terrible customer service, and are insisting we have no choice. Take the lesser stove or too bad. I will never buy GE again.

I have a GE Model PCB910SF1SS Stove with convection oven less than 2 years old. The inner glass has a crack down the middle of it. Not sure how it happened but have found that there are so many broken that they are out of parts in Canada and are back ordered from the plant. But according to GE... there is nothing wrong with this model. When you have so many broken that you cannot even stock the part is this not a sign that there is a problem. Glass part is $350. The stove was $1000 and less than 2 years old.

Purchased GE range several months ago and it burns all food that is cooked on large burner. Called GE service and was told not to use large burner for sauces or any food that I could not stand watch it even if it were on low. I previously had a Kitchenaid Radiant Heat cooktop that I cooked on for seven years and never had this problem. Unfortunately we moved and we bought new appliances. We just had the serviceman here and basically he was understanding but he could not help. This cooktop goes on and off and is too hot and you cannot control it.

I wrote a review for 4 GE appliances on their website. 3 were favorable, 1 for the range was not. They accepted the good reviews and refused to post the unfavorable one. UNBELIEVABLE! The range is horrible. The 2 ovens do not bake well at all. The temperature for each oven is all over the place. Meats look raw after cooking and forget about baked goods. I have a GE Profile stove in another home that is about 7 years old and is great. That is why I purchased another... I've had the tech here 3 times and GE keeps telling him and me this is normal operation. The convection turns on and off every 60 seconds and can't maintain a normal temperature range. I would never purchase another GE appliance especially because they only want good reviews so no one can read the bad. How dishonest.

I own all GE APPLIANCES and the gas stove is giving us a very hard time. The customer service is looking for excuses to say it's out of warranty but guess what? We have owned them all for 6 months only and the warranty should be up to 1 year. They sent 5 techs, none of them are able to fix it and GE doesn't want to replace it. They really are dishonest and liars. They are jeopardizing our life and our baby with the most defected gas stove. I will call a lawyer and possibly have them served by law.

I purchased all GE appliances for my kitchen remodel in 2014. The cafe series gas range that cost well over $2000 has never worked right. We have called GE 3 times and they have sent their GE repairman. He has replaced many parts but still the oven will not maintain a cooking temp. We have had many family dinners ruined! The temp seems to hold until you put something in the oven! Never buy GE.

I really love to cook. When we purchased our home in Redding 3 1/2 yrs ago, the kitchen had been remodeled in 2010. It included a Model PP989SN1SS GE black glass cooktop. I have said, "I hate this cooktop" so many times since. I can't count them. Even though it is fairly new, I must replace it. I will never buy another GE product. This stove top has a lot of settings for each burner, but it is only a timer. It only has 2 modes, on and off. So, let's say for medium, it goes on high and off for a little while, then back on high, and off for a little while. There is no constant heat. When you try to simmer, it goes on high and boils and burns food, then goes off for a while, etc.

Great range for the price. Well made. Would prefer it to have a stainless steel top. Ranges no longer come with a supply cord. The oven uses dual elements when using the bake part of the oven. The light is bright. The broiler is typical of all electric stoves and performs as it should. The 4 burner top heating elements are the better kind with more coils and will heat from very low to high. The oven's lowest temperature is a little high at 170 degrees. 125 or 150 to keep something warm would be better.

It works fine, nothing more. It was just a replacement for the damaged GE stove when I bought the house. Only extra was the flat burners. The best advantage is flat top burners easier to use and clean.

The GE range and oven came with the house in 1971. I am happy it is still working today. The push buttons get a little dirty, so I wish there was an easy way to clean them. I want an appliance with high quality so it will work for a long time. I do not need expensive accessories. I prefer shopping for an appliance from a reliable local dealer who will perform maintenance and make service calls if they are needed. I prefer a reliable appliance that will perform the functions I need for a long time.

My stove is a flat top stove bought in 1998. It was only $400. I liked the flat top for easy cleaning. The stove is a simple one and I've only had to have the oven element replaced once. However, older ovens had an element you could unplug yourself and replace. With this model, a service person had to replace the element. It has been good. A deal breaker for me would be low quality construction and complicated instructions/buttons. I like simplicity since I don't cook a lot. This stove came with stove top cleaner and a scraper along with instructions on how to clean the top. It's easy to clean, lightweight so it's easy to pull out for cleaning behind it.

Has lasted a long time. Self-cleaning feature died shortly after obtaining. Have had to replace two Calrod elements, a socket assembly, and a burner control (replacement has never worked correctly). My future range will be high quality, but not professional, definitely gas. Would prefer five burners, maybe with grill or griddle top. Self-cleaning with separate broiler. Looking at GE Monogram or LG, possibly Samsung.

We have a GE electric model with 5 burners (can't recall the model #). It came with the new build house we purchased last October. In general, it is a good appliance and gets the job done. The cooktop is flat black glass and is very difficult to clean. We have only been using the range for 4 months. However, thus far it seems to be a good appliance. As I mentioned above, the only issue so far is cleaning the flat black glass cooktop.

GE JGB860DEJWW. I love the middle burner and the placement of the other burners. Only thing that bothers me is one knob is a little stiff. Found it on sale after passing it up the first time. It was too expensive. The sale price was more in line with other ranges of its kind. Expensive for the features it doesn't have. Flimsy knobs, expensive accessories. If it doesn't come with things it should. The GE double oven range had everything I was looking for. It has an oval center burner, comes with a griddle but has the option to purchase the middle grate. Ovens are the perfect size, lower being larger than top. The knobs don't accidentally turn on when brushed up against, easy to clean, nice display, nice alert when timer has one minute left. It's just a great, great appliance.

I trust the GE name and the range was discounted. We bought this particular range because I liked the 5 burners and big oven. That extra burner comes in handy during the holidays. The oven and broiler are one. The only thing I miss is the warmer I had with my former range. I've had the range over 2 years, and believed I paid about $400. Some pluses that makes this my ideal appliance are timer, clock, self-cleaning oven, the fact that I can go from bake to broil and vice versa without removing the dish from the oven.

We installed this hood per instruction manual included in box. At 25" height it is a headbanger. Model says you can put it up to 30" without voiding warranty, etc. At 30" it is a headbanger because of its width and installation instructions to mount at edge of counter. I called GE and they said new instruction manual says it can go up to 36". Skins on chimney do not allow for it to be raised to 36". I asked for new skins and was told they did not have a product change for that. They refused to let me escalate my issue. In order to make the unit work by raising it up to 36" above counter which will void the warranty per all the stickers on the product, I would have to have the stainless steel skins cut down to the appropriate size. I purchased this online from Applianceconnection.com and they are not willing to return my money either because I have exceeded their 30-day window.

GE Cafe Gas Range and 5 yr warranty -- I bought this nearly $3K stove from Home Depot and I regret it more than any other large purchase I've ever made. Oven stopped working 4 months ago. Took tech 3 months to fix it after replacing nearly every possible part and then returning to the first part (assuming it must be defective - which it was) he replaced and ordering another of the same part. He ordered two just to be safe and that was smart b/c the first one didn't work and neither did the second. He put now the 3rd one in and finally the oven heated.