Finish Dishwasher Detergent
Overall Satisfaction Rating
1.52/5
  • 5 stars
    5
  • 4 stars
    2
  • 3 stars
    4
  • 2 stars
    28
  • 1 star
    81
Based on 120 reviews that contain star ratings
Show rating distribution

Finish Dishwasher Detergent

ConsumerAffairs Unaccredited Brand

This company is not yet accredited. To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands.

FIND OTHER COMPANIES
Select stars to rate your experience
Very dissatisfied with the experience
Dissatisfied with the experience
Satisfied with the experience
Happy with the experience
Would recommend to a friend
Last updated: Nov. 13, 2017

134 Finish Dishwasher Detergent Consumer Reviews and Complaints

Filter by:
Any
Verified Reviewer
Original review: Aug. 10, 2015

In Florida, I have used Finish dishwasher products for years without problems. After moving to Maine full time, bought 4 new boxes of Powerball from Costco. Last fall, we started to notice residue on our dishes, glasses and utensils. We thought that our water filtration system was going bad. We spent over $2,500 having our water tested (it was fine) and a new filtration system installed. Because our dishwasher detergent was the same as we have always used, we never suspected that it could be the problem!

After using the new boxes of Finish Powerball Fresh Scent, 110 count, as well as their Jet Dry additive, our dishwasher turned a nasty brown on the inside (it's stainless steel) and the plastic racks are now a very dark brown. We also have dishes, both plastic and porcelain, that are stained brown and etched glassware as well. I don't know if they changed the formula or what but I am so very disappointed that this company has not addressed this problem by putting warnings on the box! I intend to return the product to Costco and will never, ever use this product again.

View more
Verified Reviewer
Original review: July 24, 2015

I would not recommend using Finish Powerball Tabs. After using them for the first couple of times, our perfectly functioning dishwasher would not circulate water. After cleaning it thoroughly, somehow we got it working again. Unfortunately, not putting two and two together, I used the Finish Powerball again and as a result the dishwasher quit working again. After a month of hand washing dishes, I made a ditch effort to try the dishwasher again, this time with my Cascade packet. It's been working great ever since. So I'm guessing Finish clogged the drain and it took several weeks to dissolve. This product is on its way to the garbage.

Verified Reviewer
Original review: July 20, 2015

I have been a Finish powder user for as long as I can remember. Recently relocated and could not find the Finish powder dishwashing detergent. Since I was so pleased with the Finish powder product, I did not want to switch brands. Therefore, I purchased the Finish All-in-One "capsules." Hated them! Coffee & tea cups came out stained and some of the dishes were not clean; also some of the utensils. After using this product up, I purchased the Finish Max in 1 capsules. Hated them, too, for the same reasons. After using those up, I purchased the Quantum Max, figuring SURELY since I "moved up" to the chain to the highest quality capsule, I'd be pleased. NOT. I experienced the same issues and I'm using a rinse agent, as well. I give up and will have to shop around for some other powder product.

Verified Reviewer
Original review: June 29, 2015

I recently purchased this product thinking it might be a little more effective in general hand dishwashing than the product I have used for many years. Part of my routine for the past 30 years is to take my jewelry (rings) off and put them into a glass with dishwashing liquid and hot water, being to clean them while I work, as recommended by my jeweler. The Tangerine Twist detergent stripped the silver and dulled the gold on a ring I have had for 20 years. It is ruined, looks to be corroded in places. I contacted the company to warn them and was unfortunately dealt within a very defensive curt manner. Very disappointing. They advised that this was not the recommended use for their product and were very dismissive! I don't have the receipt only the product I purchased.

Original review: June 29, 2015

I was told by the dishwasher repairman to stop using Cascade and only use Finish Quantum. So I did for a year. The drain became plugged and that repairman told me NEVER to use the plastic tabs -- they don't dissolve well and plugged the drain -- to the tune of $89.95 for the service call. He said, "Yes, only use Finish, but only the powder. In the orange box." So today, I went shopping and was going to get some except -- I cannot find it in the two BIG stores I shopped at. No liquid either -- just the dang tabs, in various scents, and sizes. What the heck?

How do I know I can trust these reviews about Finish Dishwasher Detergent?

  • 941,664 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Verified Reviewer
Original review: May 20, 2015

Toronto's water is capped at 120 degrees and the melting point for the Quantum product is 140 degrees which I have been told by Reckitt Benckiser the distributors. I recently had to have my dishwasher repaired as the unmelted soap had clogged it. Why is it sold here when they are aware of this problem with our water temperature cap?

Verified Reviewer
Original review: March 29, 2015

My problem is with the Finish Dishwasher Cleaner product that is meant to sanitize your dishwasher. Due to the picture and unclear instructions, we put the cleaner in the rinse aid slot with the dish load in error. I haven't contacted the company yet, but I'm now horrified that we may have poisoned ourselves as we realized it after the fact. Would really appreciate any feedback from anybody as to whether this would be a concern. Thank you in advance!

Verified Reviewer
Original review: March 11, 2015

I have a Bosch dishwasher and I have been using Finish tablets for some years. This time when I used it, it turned the dishwasher rack, which is plastic, yellow. It also turned all the dishes, mugs and all things made of glass yellow. How do I get rid of it? All my dinnerware is ruined!

Verified Reviewer
Original review: March 9, 2015

I noticed a funny taste every morning when I drank my tea. This went on for a year and a half. Since I recently moved to a new state, I thought it was the new water. So I finally decided to switch to bottled water. It still had a funny taste. I thought it might be the Finish with Powerball tablets I had been using so I switched to a liquid. I washed my dishes on the heavy cycle every time with the Finish because on normal I would get visible residue. I also used the heat the water feature. Up to this point, I was having terrible pain in my internal organs. As soon as I switched, the tea tasted better. 2 weeks later, the pain is dramatically less. I think I was being poisoned by the tablets!

profile pic of the author
Verified Reviewer
Original review: Feb. 22, 2015

I owned a Kitchen Aide with a built in disposal and used Cascade for a decade. Control panel went out and bought a similar Whirlpool, stainless steel tub etc. Difference was the screen for filtering instead of disposal. About 45 days into ownership had issues with cleanliness, but I had switched top trays for folding tines. Anyway after several months and trying different Cascade products still had issues. Put original trays found that that even though I clean it several times a month the screen was clogged with detergent even my door was coated. Cleaned it out still had issues.

Since I knew that the company would ask if I tried switching detergents I found Finish all in one Powerball tabs in Sam's and it worked beautifully! I thought I was going to shell out another grand for a dishwasher. Problem solved with Finish. Because of the extremely hard water I still use the Finish in my rinse and use two tabs not one. But excellent spot-free, clean dish results... No browning on anything. THANKS Finish. You saved me a $1000 dollars.

View more
Verified Reviewer
Original review: Feb. 2, 2015

I use the classic version, it is consistent in its function. It appears to work better on the hot cycle, but no problems on eco cycle. The hot short cycle for a light load the tablets work very well. No Residues. I believe the classic is best for the cost, if you move up the finish range the tablets are a little better but a lot more expensive.

profile pic of the author
Verified Reviewer
Original review: Jan. 23, 2015

Switched to Finish when they were on offer. The dishes, in particular the tea and coffee cups, came out stained after every wash. Gave the dishwasher a clean with Finish cleaner. The whole machine came out coated in grease and gunge. Gave the dishwasher another clean with another cleaner and it came out perfectly clean. Set the dishwasher using Fairy tablets. All the dishes instantly came out clean.

profile pic of the author
Verified Reviewer
Original review: Jan. 17, 2015

I have been noticing for a while now, my cups have a chlorine taste. When I make tea it's like i have Javex in the tea. It's not chlorine from the water. Tap water doesn't taste chlorine when I drink it straight from the tap. It's on the cups from the dishwasher. I use the long cycle for washing and rinsing. I don't find that problem with the granular finish.

Original review: Dec. 15, 2014

We recently began using Finish Advance for the first time. My wife opened the first box and was cut on her right index finger. Later I opened the second box and received a cut also. There is a sharp flange on either side of the spout at the very top causing the cut.

Verified Reviewer
Original review: Dec. 6, 2014

It worked excellent. Will never use anything else!!!

Original review: Nov. 27, 2014

Washing utensils in the dishwasher that contain aluminum turns the item black. You have no warning of this. One other problem, it tends to scratch glasses when washed in the machine several times. You advise to talk to the dishwasher manufacturer (on your packet) but the problem is your product, although we find it washes all other items fine.

Original review: Sept. 18, 2014

Bought a new 2014 LG TrueSteam dishwasher. The very first wash was with the supplied Finish Quantum tabs and Jet Dry. Dishes came out sparkling. Only two samples came with the dishwasher. Bought Finish Classic Powder instead to use and then the dishes and dishwasher were all white after drying...even with Jet Dry. Increased the Jet Dry but same results. Found out we have very hard water so added salt to the salt reservoir at almost the highest setting available. Next wash was better but still pretty filmy.

Switched to Finish All In One with various Jet Dry and Salt settings but the dishes and washer were never 'crystal' clear. Could not find Quantum at the store. I found some when I was on vacation and brought back boxes with me. Washed my next load and voila...crystal clear dishes again. I must say that I cannot let the salt container deplete to less than half full or I get a slight cloudiness on my glasses. Thank God for Quantum. I almost thought a dishwasher wasn't going to work for our water type.

View more
Verified Reviewer
Original review: Sept. 12, 2014

I used the small aqua pillows that come in a plastic bag inside a cardboard box. Within a couple of weeks the inside of my dishwasher was grey and dirty-looking. The grey film was difficult to scrub off. I threw the rest of the box away and went back to Cascade, which I have used for years. In 2 uses my dishwasher was sparkling clean! My daughter couldn't believe the difference and insisted I write and tell you about it.

Verified Reviewer
Original review: Sept. 2, 2014

Sears Kenmore Ultra wash dishwasher. I have used this product for several years since it became available at Sam's and Costco. Performance was outstanding, especially in removing years of hard water stains from glassware. However, starting about six months ago, On every use I have noticed red stains matching the color of the Powerball insert inside the dishwasher, mostly on the bottom of the inside of the door but some in the bottom of the washer cabinet. The stains have been difficult to remove, requiring detergent with a scouring pad. What has changed and when will it be fixed?

Verified Reviewer
Original review: Aug. 18, 2014

Yes, my dishwasher now has a stain after I have been using the Finish tabs. I just started researching this online and came across this website. I was shocked to see another consumer who has the identical problem. I do not know what to do, but it looks nasty. What is causing this?

Verified Reviewer
Original review: Aug. 16, 2014

We bought a box of 100 powerball tabs. Within a week of using the tablets the dishwasher turned yellowish brown.. We are kind of stuck using up the rest of the box before attempting to clear the inside walls of the washer.

profile pic of the author
Verified Reviewer
Original review: Aug. 7, 2014

I'm using the Finish powerball powder packet given to me in my new Bosch 800 series dishwasher. Since then, all of my knives have been getting rust spots on them. Also my plastic (top rack only) glasses were always clear even after years in my previous dishwashers. By the second washing with Finish, they are now completely frosted looking.

Verified Reviewer
Original review: Aug. 7, 2014

I switched to Finish powerball as it was on sale so I thought I would give it a try. After a month or so I noticed the inside of the dishwasher was stained brown, mostly on the door. I have never had this happen with any other detergent, and I have used all kinds. What's with that??

Verified Reviewer
Original review: July 26, 2014

I like the results of the soap, but not the little square containers, or that the box is not full. The soap jams the dispenser door. The box is difficult to use, so I dump them into my own container. The box is made to look bigger. The company would probably say that it was done to maintain the integrity of the packing system or some other obtuse excuse? Most likely, it's to be able to use the same box size at the 32 count box.

I see it as a way to make the buyer think they are getting a pound, another form of downsizing. The 25 count box weighs 14.6 oz, 1.4 oz less than a pound. 2 of the little soap packets weigh about 1.4 oz. I would pay more just to see the old standard 1 pound again. That is, instead of raising the price, manufacturers are decreasing the amount and using displacement packaging to keep the package looking its original size. If consumers would boycott these companies, they would have to bring back the original size/amount packaging. So it would cost more, and most of us are willing to pay it, we just don't like being tricked. The 25 count package is misleading, period, and they know it.

View more
profile pic of the author
Verified Reviewer
Original review: July 25, 2014

I WAS a loyal consumer of ALL the Finish Dishwasher products including the cleaner procedure which I used monthly, faithfully. Lately, I don't see my favorite gel packs anymore, instead, I think your company is trying to push the new square solid product similar to the Cascade brand. What a huge mistake on your part!! Why are you messing with something that doesn't need messing with? Your NEW square product is worse than the Cascade I used for years until I found a superior cleaning product in your gel packs. To make a long, disappointing story short, I have switched to OXI CLEAN and am expecting a complete change in the way your stupid square product DIDN'T clean well at all!!! I won't be back!!!! AND I am telling everyone about your consumer mistake!!!

Verified Reviewer
Original review: July 25, 2014

I recently switch from Fairy Dishwasher detergent to Finish Powerball. I realized it is a big mistake as I cannot remove the residue of the power ball from my dishwasher. The packaging of the tablet cannot dissolve completely from the place where I place the detergent. At the end after I cleaned the dish, I need to clean the mess made by the detergent tablet. I strongly not recommend anyone use the tablet from Finish.

Customer increased Rating by 2 stars!
Verified Reviewer
Resolution response: July 22, 2014

This was a mistake and I can't find any way on this site to delete it. There was something stuck to my heating coil that was giving off the awful smell.

Original review: July 20, 2014

I received 2 sample packets at Sam's Club last week. I put one in the dishwasher this morning. When I opened the dishwasher later in the day, my eyes immediately started burning. I just shut it and waited for my husband to open it and see if he noticed anything. He later started putting away the dishes. After a few minutes he said, "What did you use? My nose is burning from this dishwasher." I told him I had used the sample of Finish. He put the dishes back in the washer and re-ran the load. He wouldn't eat off of dishes that had been washed in that stuff. It wasn't like an offensive odor; it was more like a reaction to a chemical. I threw the other sample away naturally. I'm not out any money, but this is horrible stuff. We are not allergic to anything that we know of.

Verified Reviewer
Original review: July 9, 2014

I have pots and pans with copper bottoms. Finish Powerball detergent left marks on the copper and left really bad marks on the stainless steel on the rest of them. The only thing I could do was get S.O.S. Pads and scour the pots and pans to get the shine back. Once I use up the rest of these "pucks" I will try another brand and hope I get better results.

Verified Reviewer Verified Buyer
Original review: June 13, 2014

Finish AllinOne. 5 gels were "melted together".

profile pic of the author
Verified Reviewer
Original review: May 20, 2014

We get a really bad smell with Finish liquid in our new Bosch machine. Not a moldy smell but a chemical smell which fills the whole house. We have used other brands and it doesn't happen but the cleaning isn't as good! Everything that can be cleaned has been cleaned but the smell remains. We have to apologize about the smell when we have visitors. Has anyone else had the same problem?

Finish Dishwasher Detergent Company Information

Company Name:
Finish Dishwasher Detergent
Website:
www.finishdishwashing.com