Empire Moving Group

Empire Moving Group

 3.6/5 (122 reviews)
Empire Moving Group
3.6(122)

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Overall Rating3.6 out of 5
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About Empire Moving Group

Empire Moving Group is a team of industry professionals that helps connect customers to moving companies at the lowest price for the job. It is a moving company broker that contracts with many providers nationwide, but Empire also provides personalized planning for every stage of your move. The company offers residential and commercial moving services for in-state or interstate relocation. Services also include packing and furniture disassembly/assembly. Bubble wrap and boxes are provided if needed. Empire will also arrange auto transport for your vehicle.

Pros & Cons

Pros

  • Specializes in finding lowest price
  • 24/7 customer service
  • Personalized moving service

Cons

  • Pricing not available on website
  • Contract terms differ by mover

Bottom Line

Empire Moving Group offers personalized planning services and communication for every step of your move. The company is a broker, so pricing is not available on the website and contract terms differ by mover.

Top Empire Moving Group Reviews

Verified

The representative on the phone was very communicative. They were all very COMPETENT and work REALLY FAST. They handle the furniture like they owned it, and cover it with blankets...

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Verified

All moving professionals were well mannered, expert and worked rapidly. I've used many moving companies during my seven years here in NJ and some time I have done with the help of...

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How does Empire Moving Group work?

When you request a quote from Empire Moving Group, a customer service representative takes your information and negotiates with moving companies to find a low price. Empire Moving Group screens the movers it works with to guarantee your move is risk free and efficient.

Empire Moving Group also works with you to plan your move. You can decide if you need box-packing services or furniture disassembly/assembly and include that in your plan with the company. It can also provide bubble wrap and boxes if you are packing yourself.

Empire Moving Group recommends scheduling your move as far in advance as possible to get lower rates. The company does accommodate last-minute customers or changes, but expect a higher price. Customer service is available 24/7, and a rep works with you during every stage of your move to make sure it goes as planned. You can reach the company by phone or email.

Empire Moving Group costs

Pricing for Empire Moving Group varies based on the size of your home and distance of the move. Additional services, such as packing boxes and furniture disassembly or assembly, add to the cost. Empire Moving Group works with you to anticipate your moving needs, and the company provides a detailed quote that includes all services. Booking with plenty of time in advance could save you money; last-minute reservations or changes typically cost more.

Empire Moving Group FAQ

Where is Empire Moving Group available?
Empire Moving Group is based in Florida and is available throughout the U.S.
Does Empire Moving Group do long-distance moves?
Empire Moving Group offers long-distance and interstate moves.
Does Empire Moving Group offer packing services?
Empire Moving Group offers packing services and sells bubble wrap and boxes. You can also request furniture disassembly and/or assembly.
Is Empire Moving Group safe?
Empire Moving Group is registered with the U.S. Department of Transportation. You can check the company’s DOT number and record on the Federal Motor Carrier Safety Administraton’s website.

Is Empire Moving Group worth it?

Empire Moving Group saves customers time by researching and comparing quotes from moving companies and booking moving services. If you are relocating your family or business, Empire Moving Group takes care of handling the details. The company focuses on finding the best price for the job. Since Empire Moving Group is a broker, you might not be able to communicate directly with the movers that are handling your job, but part of Empire Moving Group’s service is to communicate closely with you to plan every aspect of your move.

Empire Moving Group Reviews

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Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: Feb. 3, 2023

Moving from a small town in Mississippi on over to Missouri to get closer to family and friends I grew up with. I was in a 1 bedroom condo so I didn't have a lot of stuff but the stuff I had was mostly made up of large objects and some fragile items here and there. Empire assured me that they can make sure everything makes it undamaged and that they could handle the couches and dressers and other miscellaneous larger things. They did a good job overall and I really appreciate how fast they were!

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    Verified Reviewer Verified Buyer
    Original review: Jan. 19, 2023

    Had a move from Southern PA to Syracuse NY and had a tough time finding a reliable team to make it happen. Empire came through at the end of my search and assured me they could pull it off. I was skeptical at first but everyone seemed super nice and was knowledgeable about the roads to take so I figured I would give them a chance. They did a great job and didn't break anything so I'd say that's worth a perfect score!

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    Verified Reviewer Verified Buyer
    Original review: Sept. 29, 2022

    Empire moving group did a really good job with everything. I wasn't really sure where to turn since I lived in a pretty rural area and a lot of the moving companies here do mostly local stuff. I started looking around online and found Empire Moving Group and I'm really pleased with how everything went. They got me set up and a truck was on the road in no time! When timing is everything it's important that a company takes your needs seriously and Empire did everything at a top tier level!

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    Verified Reviewer Verified Buyer
    Original review: Sept. 13, 2022

    They did a really good job and I am so happy I hired them. I moved out from home a few years back and this was my first time needing to hire a company so it was super cool they walked me through the whole process and stayed in contact every step of the way. I thought the experience would be way more nerve wracking but these guys were super nice the whole way through and made me feel secure in my decision to trust them. Wonderful team here!

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    Verified Reviewer Verified Buyer
    Original review: July 18, 2022

    They were pretty swell had a move up the west coast of the USA and made sure I hired a certified company of pros. They did a great job staying within the time frame I needed and the budget was right where I needed it to be. The only other thing when looking for moving companies is making sure they don't break or steal your stuff and everything made it to the drop-off point intact. 5 stars for Empire.

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    Verified Reviewer
    Original review: April 25, 2023

    I was misquoted for a service of moving my household goods and the error was generated from their representative. It cost me my non-refundable. This company has a negative BBB reporting and should reflect consumer affairs. This company provides a low quote and at pick up charges thousands of dollars more.

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    Verified Reviewer
    Original review: March 30, 2023

    First I can't even imagine this company rating over a one. Very suspicious. Check the BBB first. Salemans, “Eric” tells you one thing and when you trust him he's got you. I was charged 50% more to get my stuff delivered in the timeframe promised. They are thieves and very good at it. They will blame you for not understanding the contract. No matter how good it sounds, run! ConsumerAffairs should blackball this company.

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    Verified Reviewer Verified Buyer
    Original review: March 23, 2023

    Empire Moving Group farmed out my moving job to an incompetent company who lost and broke many items. Empire could not have cared less since they were paid. Under no circumstances should you let them contract your move with S and A/SH movers, they are not competent.

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    Verified Reviewer Verified Buyer
    Original review: March 18, 2023

    I have NEVER been taken so badly in my 68 years of living on this planet. Unbelievable how these people can sleep at night! They ultimately ended up charging me almost double what the bid $ number was then required a cashier's check for payment.

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    Verified Reviewer
    Original review: March 11, 2023

    DO NOT USE THESE IDIOTS!!! RUN AWAY AS FAST AS YOU CAN!! Will quote a price and then hound you for information. When this is finally determined, the quote will at least double from quote. Then they have your deposit already and screw you. Shane **, direct phone #** took my original info and did not enter all of my items being moved. Therefore, when I needed to delete items and add more boxes, my quote DOUBLED. He put on a good show of being really nice and friendly when he was trying to take my money. I don't know how much money ConsumerAffairs receives from Empire Moving Group, but it should be a nice, hefty sum with all of the money that Empire has stolen from customers who chose to use them due to reviews given. You all should be ashamed of yourselves. But remember, KARMA is a BITCH!!! I hope you do try to contact me regarding this matter. Please do!

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    Empire Moving Group Company Information

    Company Name:
    Empire Moving Group
    Address:
    5550 Glades Road, Suite 500
    City:
    Boca Raton
    State/Province:
    FL
    Postal Code:
    33431
    Country:
    United States
    Website:
    empiremovinggroup.com