Empire Moving Group

This was my 1st time in my life using a moving company to move us from FL to AZ and it was the best option I've made! The team at Empire Moving helped me move a few days ago and I am so IMPRESSED WITH THEIR SERVICE. They were amazingly professional, helpful, and specialist at what job they do. All my things were relocated safely, professionally, and with a great care. I also appreciated their way of communication during the process! I would highly recommend this excellent service. Thank you!

I called Empire Moving and they create a move from FL to NJ so easy for us. They got me in the very next day. They gave me a four hrs minimum which is absolutely how long it took the complete move. The representative on the phone was very communicative. They were all very COMPETENT and work REALLY FAST. They handle the furniture like they owned it, and cover it with blankets and tape very efficiently. I've been through multiple moves in past 10 years and this was the effortless and most affordable.

From start to finish the Empire Moving Group were there to guide me through the process. The shipment of goods arrived in excellent condition. But what really stood out was the service. The superb and quick customer service, which I want to highlight Jennifer **'s helpful and detailed information, and Jeff ** who also spent time explaining the entire process. He even showed that a competing moving company someone recommend to me had a list of violations.

Right after selecting Empire Moving Co, Daniel called me & clearly explained their process & fair pricing tiers. Patiently answered all my questions honestly. Good follow-up communication from him and Danielle. Next month if their packers are just as conscientious, we'll be getting a better deal than if using a more widely recognized name brand of mover.

I had moved with Empire Moving Group, it was my first move of my life relocating with a new job. I was really happy with what they provided. At first was a little scared because some of the review I read but they did an excellent job. I did pay extra money for some TVs I needed packed and a mirror to be packed and wrapped because I just wanted to wrap them in a towel. I am happy I had them pack those items. Thank you Empire.

Highly professional and easy to book! They took care of all of our furniture and goods and we had NO ISSUE with anything breaking. Took the standard amount of time and prices were reasonable compared to other moving companies. I would use them again for sure!

They save me from another relocation firm that didn't arrived and were able to squeeze me in the next day! The complete moving process was a breath of wind from start to moving and easy payment process. They continuously communicate me the whole day with status of arrival and they arrived on time. No unseen fees, quick move, and very friendly guys. Couldn't recommend them highly enough!

The movers from EMG were on time, polite, diligent & professional. These movers were fast and wrapped all my belongings very accurately. They also made sure we saw any fracture or nicks in our furniture before they wrapped it- damage done from a previous move. They even fixed a leg in a side table that they discovered had been broken and glued by the previous movers. The price is UNBEATABLE - I can't believe we got such GOOD QUALITY for such a cheap price!!

DO NOT USE THIS COMPANY. I used them for my move to TX from PA. They were supposed to call me the day before my two pick up dates. No one called me. I had to call them three times the day before my 2nd move day to get a time that the movers were coming. When the movers came they told me I would have to pay extra for a large bench. I told them that when I contacted Empire I gave them the dimensions of my bench because I knew it was going to be an issue and wanted an accurate estimate. I called them and no one showed any sympathy and I was told no manager was in today (12/31/2020). What kind of company doesn’t have at least one manager available?

I was engaged by Empire Moving Group, and was given binding moving estimate of $2,133.30 on October 28th, 2020. During the "quality assurance" call, since I had dimensions of every item I ship, I offered this information to Empire. They declined and said their estimate is binding and they do not need this info. On November 12th they sent Map Express Logistics to my house in Santa Barbara, CA to pick up my shipment for delivery in New York City, NY. The worker told me that the Empire Moving Group binding estimate is a scam, they just collect your money, and my total for this move instead of $2,133.30 is now $4,910.00. It is December 28. I still do not have my shipment.