Ella's Bubbles Reviews

I couldn’t be happier with my Ella’s Bubbles Deluxe Walk-In Tub. From the moment it was installed, I could tell this was not just another bathtub, it’s a true spa experience in my own home. The craftsmanship is outstanding, and the design feels both modern and elegant. What impressed me most is how safe and accessible it is without compromising comfort or luxury. The hydro and air massage features are incredibly relaxing, and the heated seat makes every bath feel indulgent. I also appreciate the peace of mind knowing I can bathe independently without any worries. The customer service was equally impressive professional, attentive, and committed to making sure everything was perfect. This tub has genuinely improved my daily routine and quality of life. I would recommend Ella’s Bubbles to anyone looking for top-of-the-line comfort, safety, and style in a walk-in tub.

After about 5 months of research, we chose Ella's Bubbles due to the diverse selection and after discovering all of their tubs are manufactured right in the United States. Nobody else seemed to give a clear answer about this. I called Ella's and they literally Facetimed me, the manufacturing facility, freaking sweet!! These guys are the most legit Walk In Tub company out there, unique tubs and models hands down. Shoutout, Taras and Oskar.

From the very first phone call, the staff were attentive and knowledgeable. They answered all my questions and made the process smooth and no stress. The selection of tubs was huge, with plenty of options to fit different needs and preferences. Pricing was very competitive compared to other companies, which gave me confidence in my decision.

After falling and getting wedged in the footwell of my new Ella's Bubbles walk-in tub, I was lied to and ignored by Ella's Bubbles on numerous occasions. I was sold an Ella's Bubbles tub that was too large for someone 4'11", and I fell on the slippery floor and got jammed in the oversized footwell the first time I used it. I am 77 and disabled. They only recommended 2 tubs and this was a 60" tub that was the most expensive one. They knew my age, my height, my weight, my medical needs, etc. I told them I was concerned that I would not be able to reach the foot jets because of the size of the tub, but this was the recommended tub by their specialist.

I was able to get a hold of support this morning and it was great. I am not sure why nobody was able to contact me from the left messages or online form. But I have communication now and it was very helpful. Since this particular issue is resolved I will update the review pending installation.

We bought a Big4Two tub from a local distributor. It took us a while (over a year!) to assemble it because we were having the bathroom remodeled and had delays. When we put it together we realized the bolt to attach the door handle was missing. We called the company we bought the tub from and they were out of business. So I called Ella's Tubs and they figured out what part we needed, sent it to us for free and video chatted with us to show us how to install the handle. Thank you thank you!

We ordered an Ella wheelchair accessible bathtub from Ella Bubbles. It came with all the bells and whistles. It’s like having a home spa at your house. The bathtub was delivered on time and the contractors were great. We needed it lowered into the floor by 2”. Everything turned out great and we love our new bathtub. The contractors were very professional and the installation went without any issues. We would definitely recommend this company and product to anyone who is thinking about buying a new walk-in bathtub.

We purchased from Ella's Bubbles and are beyond thrilled with every aspect of our experience with this company. Customer service is awesome. Daphne was very patient and knowledgeable with all our questions and requirements. As a DIYer the tub was easy to install. Our tub has heated seat and back which makes waiting for the fill up easy. Our knees and backs want to thank Ella's Bubbles for all their help and recommendations.

I bought my Ella's Bubbles XXL Transfer walk-in tub through Wayfair. My son-in-law who is a Journeyman plumber installed it. We had an awful experience with it. We tested it outside and it worked fine, but it leaked like crazy. It had three leaks in the piping underneath. We called Wayfair and they rebated me 50% of the price of the tub. My son-in-law re-siliconed the joints and told me that two of the three that he re-siliconed worked fine and one didn't. He has to scrape the silicon off and try again. Plus, he found another leak. We put in a tray underneath the tub that will pick up any leaks and take them to the sump pit. I don't know what Ella's is doing. All the reviews I've seen on Ella's were very positive, but obviously, something went wrong somewhere.

I was doing searches on two-person tubs, and then got the idea of searching for a two-person walk-in tub that would fit the space that we had. I found it on Ella's website but what also came up was who else sold them and Home Depot did. The Home Depot site didn't seem to be a good place to try to figure out certain things and ask questions. There was a spot on Ella's site where you could email to ask questions and they called me back. They gave me a very good price, essentially equal to what they referred to as the best internet price and they shipped it direct for free. I purchased the Tub4Two five weeks ago. It’s a soaking tub and it’s just a simple one but they have a door. Generally, it’s probably considered to be for senior citizens who want a deep tub where it's too high to step over to get into because it's deep, and you can really fill up the tub and soak.