Culligan Reviews

I have had an outstanding experience with Culligan of Waukesha. The sales person I dealt with didn't pressure me at all, and answered all of my questions. I had been considering installing and maintaining my own system, but after hearing what he had to say, I changed my mind and went with Culligan. Long-term, it would be marginally cheaper to install my own system, but the break-even point was five years out, and the time and hassle of installing it myself was far outweighed by the convenience of the service Culligan offers. Speaking of their amazing service, about 3 months after my system was installed, my faucet leaked (not Culligan's fault or problem) and it triggered the shut off valve on the Culligan system. Even though it wasn't their problem, they had a service person there to fix the valve within 24 hours, and I wasn't charged for the service call.

This is a Culligan Of Mokena update. I have been with Culligan for almost a year now. I come from management and I have to say this crew has gone above and beyond in their service for this customer. I am visually impaired and this crew made sure that from filling the tank for me to making sure the system was good to go to them calling me ahead of time to let me know they were close. The office manager Natalie took the time to assist me with my account to let me know my next service call etc. etc. Give them a call schedule a home visit. Let them evaluate the situation and consider the recommendations. IJohn my delivery driver/installer was kind, business like, knew his stuff and made sure all was good. Once again went above & beyond. Thank you. Keep up the good work.

We installed the water filtration system for the entire house and a reverse osmosis spout in the kitchen over a month ago. We are very pleased. We live in Dallas, Texas, where the water does not taste good and it has a high mineral content. Dalton E. came and tested the water, gave us a demo of the filtration system, and answered all our questions.

I am a very satisfied customer for over 7 years now. Culligan has really good water, and excellent customer service. When my water container was malfunctioning (only dispensing hot water) the technician that came out to replace it was very helpful. He gave me his cell number to call him if the replacement was faulty for any reason, so that he could return to replace it (otherwise I would have to have waited another month for it to be replaced) -- another time when I was having trouble lifting the bottles, the customer service representative put a note in the file to ensure that I only received bottles with handles -- this helped me immensely. The representative also assisted me to get caught up on my bill, by allowing me to schedule smaller payments.

Karen ** is amazing. She talked me through every step of what she was doing so I actually now understand the system I have (an old Kinetico from 2006) and how to maintain it and get it working properly. She saved me $10,000+ that Kinetico wanted me to spend to replace everything. She tested my water from the start and talked me through the tests and made me feel better that my water wasn't as absolutely horrible like Kinetico made me feel. And she showed me how to cycle my softener so I can get it back to where it needs to be and what to look and watch for, as well as how to add air to my water tank to get it working right again.

I have Culligan to deliver salt and service my water softener and RO system, and my mother does not eat for the staff at the Nursing Home. She is soon to be 102. I used to go there for lunch and dinner because they could at least give her something for breakfast. Now, she will not accept anything from the staff. Culligan used to deliver the salt before 11 am and now they will not accommodate me feeding my mom times going there for breakfast, lunch and dinner, but they increased their bills! I have a severe back issue and would fall down the stairs bringing the salt downstairs to the basement. Culligan does not care about people's priorities. I would suggest not using Culligan and use a softener that does not need salt! Basically, with Culligan, I have a choice to not have my mother fed or break my back and or fall down the stairs to my basement. GO ELEWHERE!

Convenient Service. Courteous and Professional Staff. Quality Drinking Water. Reasonable Pricing. White Glove Service. Grew up drinking a water service and raised my children on a water service delivery (I believe Absopure). After thorough research, Culligan was my choice.

Ms/Mrs. Melanie one of the main people who answers the phones (Olathe Culligan), and answers questions, and provides answers, for pertinent questions, concerning their services. This woman is very:kind, very professional, and willing to serve you the consumer with the utmost care! Water delivery man: Mr. Jackson **, my mother says (note she is not easily impressed): He is very Honorable and noble, He is very mannerable, he has more integrity than anyone, she has encountered in a very long time! Mom says, this young man is an outstanding young man, and he really is going to go far! Mom said, we have encountered some duds in recent years, but Jackson shines and really makes Culligan look good! Their water is the best! You can rent.

Wow! Is all I gotta say Culligan Water softener full house. We had the best guy stop by for our quote on whole house softener. Steven ** in Tallahassee FL. He was outstanding, had the best personality and down to earth kind of guy. He knew everything and answered all our questions. Our install went perfectly and Jason the tech was also outstanding. He knew his stuff and did the best job. Taking our first shower was amazing. My skin was so soft and not to have the hard water stains is just PERFECTION. This Culligan office has it going on. I thank them all from sales to install to payment. The office staff was amazing as well. Thank you Culligan 😊

I rented a softener and RO system. I was impressed with the installation as they had to work around few things. It was Excellent! The customer service is great too. I am really I chose Culligan for this.